2003 Stress Management courses

Recent studies show that HR Management, Recruitment & Employment Law are critical aspects of organisational success. With the constantly evolving landscape of employment regulations and workforce dynamics, professionals in these domains need to stay abreast of the latest practices and legal frameworks. Our comprehensive HR Management, Recruitment & Employment Law QLS Endorsed Diploma bundle offers a strategic blend of theoretical knowledge and practical insights to empower individuals in navigating the complexities of HR management, recruitment strategies, and employment law compliance. In an era where workplace dynamics are undergoing significant transformations, understanding the nuances of HR Management, Recruitment & Employment Law is imperative. This HR Management, Recruitment & Employment Law bundle equips learners with the essential tools and knowledge to thrive in diverse organisational settings, fostering a deeper understanding of legal obligations, recruitment methodologies, and strategic HR practices. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in Employment Law Training at QLS Level 3 Course 02: Certificate in HR Management at QLS Level 3 Course 03: Diploma in Recruitment Consultant at QLS Level 5 CPD QS Accredited Courses: Course 04: Certificate in HR Audit Course 05: Delegation Skills Course 06: Office Administration Course 07: Legal Secretary and Office Skills Diploma Course 08: Employee Hiring and Termination Training Course 09: Performance Management Level 3 Course 10: Key Performance Indicators Professional Course 11: Workplace Stress Management Take your career to the next level with our HR Management, Recruitment & Employment Law bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.HR Management, Recruitment & Employment Law QLS Endorsed Diploma. Learning Outcomes: Gain a comprehensive understanding of employment law regulations and their implications in various workplace scenarios by HR Management, Recruitment & Employment Law courses. Develop proficiency in HR management techniques, including employee relations, performance management, and strategic workforce planning. Master the art of recruitment consultancy, from sourcing and screening candidates to conducting effective interviews and selection processes. Enhance delegation skills for improved productivity and team performance. Acquire knowledge in office administration and legal secretary duties to support seamless organisational operations across HR Management, Recruitment & Employment Law courses. Cultivate essential personal development skills such as networking, public speaking, decision-making, and critical thinking. The HR Management, Recruitment & Employment Law bundle offers a comprehensive exploration of the foundational principles and advanced strategies essential for navigating the intricacies of human resources and legal compliance. Through a series of meticulously designed modules, learners delve into the multifaceted realm of employment law, dissecting key legislation and its practical implications in real-world scenarios. From understanding the nuances of contract law to ensuring compliance with anti-discrimination regulations, participants gain a holistic understanding of legal frameworks shaping modern workplaces. In parallel, the HR Management, Recruitment & Employment Law bundle delves into the strategic domain of HR management, equipping learners with the skills and knowledge needed to excel in diverse organizational settings. Modules cover crucial aspects such as employee relations, performance management, and workforce planning, empowering professionals to foster a positive organizational culture while optimizing operational efficiency. Additionally, the recruitment consultancy module offers a comprehensive toolkit for talent acquisition, guiding learners through the intricacies of candidate sourcing, selection, and onboarding to ensure optimal team composition and alignment with organizational objectives. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Management, Recruitment & Employment Law course is perfect for: HR professionals seeking to enhance their knowledge and skills in employment law and recruitment. Recruitment consultants aiming to expand their expertise and stay updated on industry best practices through HR Management, Recruitment & Employment Law courses. Legal professionals interested in exploring career opportunities in HR management or recruitment consultancy. Individuals aspiring to pursue a career in office administration or legal secretarial roles. Professionals looking to improve personal development skills such as networking, public speaking, and decision-making. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This HR Management, Recruitment & Employment Law bundle is beneficial for anyone looking to build their career as: HR Manager Recruitment Consultant Legal Secretary Office Administrator Employment Law Advisor Talent Acquisition Specialist Training and Development Manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Feeling Stuck in Your Career? The Herbalist Fundamentals Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Herbalist bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Herbalist Fundamentals Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Herbalist bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Herbalist Fundamentals bundle on your job life and career growth! This Herbalist Fundamentals Bundle Comprises the Following CPD Accredited Courses: Course 01: Herbalist Fundamentals Course 02: Alternative Medicine - Homeopathy Course 03: Ayurveda Diploma Course 04: Herbalism : Herbs and Foods for Long-term Health Course 05: Natural Nutrition: Naturopathy Course Course 06: Master Herbalist Diploma Level 3 Course 07: Herbalist: Cold and Flu Remedies Course 08: Aging & Longevity Course Course 09: aromatherapy-using essential oils in your everyday life Course 10: Aromatherapy Acupressure - Massage Therapist Course 11: Deep Tissue Massage Therapy Online Course for Professionals Course 12: Shiatsu massage for beginners Course 13: Hot Stones Massage Course Course 14: Instant Pain Relief with Reflex Tapping Course 15: Diet and Nutrition Diploma Course 16: Nutrition Masterclass: Build Your Perfect Diet & Meal Plan Course 17: Home Workout for Fitness, Weight and Health Course 18: Immunity Boosting Food Course 19: Best Healthy Lifestyle Diet Course 20: Ketogenic Diet Course 21: Biohacking Your Physical and Mental Health Course 22: Hydroponics Gardening Online Course Course 23: Hydrotherapy Course 24: Physiotherapy Course 25: Stress Management Training Course 26: Life Coaching Course 27: Personal Hygiene Course 28: Public Healthcare Course 29: Career Development Plan Fundamentals Course 30: CV Writing and Job Searching What will make you stand out? Upon completion of this online Herbalist Fundamentals Bundle, you will gain the following: CPD QS Accredited Proficiency with this Herbalist Bundle After successfully completing the Herbalist bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Herbalist Bundle The online test with immediate results You can study and complete the Herbalist bundle at your own pace. Study for the Herbalist bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Herbalist Fundamentals bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Herbalist bundle, a comprehensive, complete collection of 30 courses. Each course in the Herbalist bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Herbalist bundle offers the flexibility and convenience to learn at your own pace. Make the Herbalist package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Herbalist Fundamentals is perfect for: Expand your knowledge and skillset for a fulfilling career with the Herbalist bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Herbalist bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Herbalist bundle. Learn on your schedule, in the comfort of your home - the Herbalist bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Herbalist bundle. Certificates CPD Certificates Digital certificate - Included

Essential self-care for helping professionals New research gives us practical ways to prevent overwhelm or burnout in ourselves and others, manage workplace stress, avoid ‘compassion fatigue’ and much more… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Really interesting and engaging online course with lots of tips to support ourselves and our clientsCOMPLEMENTARY THERAPIST Live Online Training – Join Emily Gajewski on Thursday 11th April 2024 to take some important time out for yourself, or to help those you support. Once you’ve booked your place we will email you confirmation and you will receive details of how to join the Zoom workshop the day before the event. Bonus Recording – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. To help others effectively, we need to have enough ‘spare capacity’, which means looking after our own wellbeing too – new research shows us how… Why you should take this course When our day-to-day jobs involve continually listening to other people’s emotional difficulties, how do we avoid being overwhelmed by them ourselves or succumbing to compassion fatigue? We are the ‘tool’ of our trade. It could be argued that we have a duty to those we work with to prioritise our own mental health and wellbeing so that we can give them the best possible service. This live online training events shows you how. ‘Burnout’ is commonly defined as a physical and emotional state caused by excessive or overwhelming workplace stress. This is often specifically related to work but of course feelings of burnout can be impacted or compounded by other life events and caring roles too. Even if we know good stress management techniques, this often isn’t enough. Burnout is a very common phenomena in the ‘helping professions’, A 2018 research review paper published in the Journal of Clinical Psychology analysed 30 years of research on this topic, involving 9,000 psychotherapists. Over half of the therapists they sampled reported “moderate-high levels of stress and burnout”. The good news is that burnout, overwhelm and empathy fatigue are not a given of working in roles where we are consistently exposed to others’ emotional pain. New research and insights into ‘buffering’ the impact of this work mean that we can consciously choose to put in safeguards to our own mental wellbeing, whilst also remaining connected and present with our clients. Emily Gajewski’s online course draws on her extensive experience of working as a therapist and clinical supervisor, in the NHS and privately, for over 20 years. Throughout the day she examines the many ways working in the caring professions can impact us personally and gives you a wealth of practical steps you can take to mitigate them. She also covers the most up-to-date guidance on keeping ourselves well and thriving in caring roles and will help you develop a realistic plan for your own continuing wellbeing. Excellent online training…. very insightful and thought provokingHILARY KEARNS, ACUPUNCTURIST What you will learn The latest research on how to prevent burnout in your working life How to identify burnout in ourselves and others – the warning signs you need to look out for Easy, practical steps to protect yourself in stressful work situations How to avoid ‘compassion fatigue’ Evidence based ‘top tips’ for optimal working practices to maintain your own wellbeing The Cycle of Stress – how to ‘work with it’ for optimal health An understanding of vicarious trauma – and how to avoid it Techniques to calm yourself in client sessions when you are ‘triggered’ by something they bring up Understanding the difference between compassion fatigue and empathy fatigue Reducing your own risk of depression when you’re worried about your clients The joy of creating ‘flow’ in our working life Constructive ways to manage difficult feelings that arise as a result of your work Practical techniques for grounding and ‘letting go’ of clients How to safely explore our own areas of vulnerability Useful tips for ongoing stress management What you need to maintain your own mental health How to re-ground yourself if you’re feeling overwhelmed or derailed by a client An opportunity for you to reflect on your own practice and wellbeing, take some time to step back, learn what works for you and how you can create more spare capacity Time to relax, try out techniques and refresh your tools to support your wellbeing and build resilience How to utilise what you’ve learnt to create your own realistic wellbeing plan. Very useful and practical. The term ‘burnout’ is become as over-used as ‘wellbeing’ and ‘stress’. This online course provides clarity on what the term ‘burnout’ means in reality ... with strategies to counter the effectsHEADTEACHER SUPPORT SERVICE COUNSELLOR Course Programme The ‘How to avoid burnout’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding Burnout and how to halt the journey towards it 11.00am Comfort break and discussion 11.30am Exploring practical self-care steps that can work for YOU! 1.00pm Lunch break 1.45pm How to manage difficult feelings that arise as a result of our work 2.45pm Comfort break and discussion 3.00pm Creating a plan for your own wellbeing 4.00pm Day ends Who this workshop is suitable for Anyone who works within a role that involves caring for others – including: medical professionals – including GPs and nurses health and social care professionals therapists and mental health workers counsellors educators, teachers professional carers (foster carers and non-paid carers) social workers occupational therapists outreach workers volunteers holistic practitioners etc. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Level 2 & 3 Endorsed Training | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access

***24 Hour Limited Time Flash Sale*** Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Embark on an exciting career path in finance with our comprehensive 'Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed' course bundle. Consisting of 8 courses, this bundle offers a meticulous approach to understanding and mastering crucial accounting platforms and concepts. Start with our 3 QLS-endorsed courses, gaining an in-depth understanding of Xero Accounting, Bookkeeping, and Sage 50, all the while securing tangible, hardcopy certificates upon completion. But the journey doesn't stop there. Our bundle further includes 5 CPD QS accredited courses, covering essential aspects such as Digital Marketing, Management Accounting Tools, QuickBooks Online Bookkeeping, and Excel for Bookkeeping. You will also become proficient in the Bookkeeping tool: Google Sheets. Key Features of the Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Xero Accounting and Bookkeeping Online QLS Course 02: Sage 50 Accounting & Payroll QLS Course 03: Professional Bookkeeping Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Digital Marketing for Beginners to Advanced Course 02: Management Accounting Tools Course 03: QuickBooks Online Bookkeeping Diploma Course 04: Excel for Bookkeeping Course 05: Bookkeeping Tool: Google Sheets In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. With our Xero Accounting, Bookkeeping & Sage 50 bundle, your financial skills will reach new heights, opening doors to countless career opportunities in the accounting world. Dive into our 'Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed' course bundle and experience the transformation firsthand. Learning Outcomes of Xero Accounting, Bookkeeping & Sage 50: Understand and navigate the Xero Accounting and Bookkeeping platform. Gain knowledge about Sage 50 Accounting & Payroll. Become proficient in professional bookkeeping practices. Acquire skills in digital marketing for a holistic career approach. Understand and use various management accounting tools. Learn to use QuickBooks Online for bookkeeping tasks. Master Excel and Google Sheets for bookkeeping. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Xero Accounting, Bookkeeping & Sage 50 Get a free student ID card with Xero Accounting, Bookkeeping & Sage 50 Training program (£10 postal charge will be applicable for international delivery) The Xero Accounting, Bookkeeping & Sage 50 is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Xero Accounting, Bookkeeping & Sage 50 course materials The Xero Accounting, Bookkeeping & Sage 50 comes with 24/7 tutor support This comprehensive 'Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed' bundle provides a unique blend of 8 courses, crafted to give learners an in-depth understanding of contemporary accounting platforms and tools. From mastering the art of professional bookkeeping to becoming proficient in using Sage 50 for payroll tasks, you will gain theoretical knowledge that is crucial for excelling in the financial sector. Our Xero Accounting, Bookkeeping & Sage 50 bundle also equips you with essential skills such as using QuickBooks for online bookkeeping, leveraging Excel and Google Sheets for financial tasks, and understanding the application of digital marketing in the world of finance. With such a diverse set of skills, you will be ready to tackle a wide range of career opportunities in the accounting sector. *** Course Curriculum *** QLS Course 01: Xero Accounting and Bookkeeping Online Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns =========>>>>> And 12 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Xero Accounting, Bookkeeping & Sage 50 course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Xero Accounting, Bookkeeping & Sage 50 bundle. This bundle is ideal for: Aspiring professionals interested in becoming proficient in Xero Accounting, Bookkeeping, and Sage 50. Existing financial professionals looking to update their skills with the latest platforms and tools. Individuals interested in learning about management accounting tools. Those looking to gain an understanding of how digital marketing applies to the finance sector. Requirements You will not need any prior background or expertise to enrol in this Xero Accounting, Bookkeeping & Sage 50 course. Career path After completing this Xero Accounting, Bookkeeping & Sage 50 bundle, you are to start your career or begin the next phase of your career. Xero Accountant: (£25,000 - £45,000) Sage 50 Payroll Specialist: (£22,000 - £40,000) Professional Bookkeeper: (£20,000 - £35,000) Management Accountant: (£32,000 - £55,000) QuickBooks Online Bookkeeper: (£20,000 - £40,000) Digital Marketing Specialist in Finance: (£26,000 - £50,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 4 QLS Endorsed Course | FREE 10 Premium CPD Courses | Free QLS Hard Copy + PDF Certificates | Lifetime Access

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of First Line Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in First Line Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Diploma In UK Employment Law Course 02: Team Building & Management Diploma Course 03: Diploma in Performance Management Course 04: Management and Leadership: Growing as a Manager Course 05: Compliance Risk and Management Course 06: Employment Law Course 07: Business Law Course 08: Level 2 Certificate in Workplace Management: Violence Course 09: Professional Diploma in Stress Management Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of the course are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum of First Line Management: *** The bundle courses have the following curriculum: Course 01: Diploma in First Line Management at QLS Level 5 Module 01: Introduction to Line Management This module covers the following topics: The Role of the Line Manager What Makes a Great Line Manager? Line Manager Behaviours Line Managers' Limitations in Implementing HRM Module 02: Coaching and Mentoring This module covers the following topics: Values of a Successful Staff Coach Insights of High-Performance Coaches Maximise Potential Drawbacks to Success Tools to Ensure Team Results Cautions for the Coach Effective Coaching Interactions Be an Effective Mentor Key Phases of Successful Mentoring Module 03: Supervising, Motivating and Counselling This module covers the following topics: Motivation and Inspiration Counselling Opportunities to Counsel Keys to Effective Counselling Guidelines for Counselling Confrontation Process Face-to-Face Counselling Module 04: Managing Talent This module covers the following topics: Definition Benefits Creating a Plan Talent Development within an Organisation Identify employee engagement Managing Talent and Review Talent Module 05: Effective Communication Skills This module covers the following topics: Organisational Communication Improving Organisational Communication Verbal Communication Physical Communication Auditory Communication Emotional Communication Active Listening Module 06: Performance Appraisal Management This module covers the following ttopics Performance Appraisal Performance Measurement Performance Evaluation Tools for Measuring Performance Feedback Provision Module 07: Managing Stress This module covers the following topics: What Is Stress? Stress in an Organisational Context Causes of Occupational Stress A Leadership Challenge Preventive Stress Management in Organisations Dealing with Occupational Stress Module 08: Prioritising and Managing Time This module covers the following topics: Introduction Aspects of Managing Time Prioritising the Workload Overcoming Procrastination Managing Deadlines Managing Time at the Workplace The Pareto Principle and Tips for Managing Time Multitasking Module 09: Employee Relations This module covers the following topics: Introduction to Employee Relations The Dynamics of Employee Relations HRM HRM and Implications for Employee Relations Objectives Employee Involvement Initiatives Module 10: Handling Conflict This module covers the following topics: Definition of Conflict Benefits of Confrontation Prevention of Conflicts Managing Anger Conflict Resolution Techniques Module 11: Employment Law for Line Managers This module covers the following topics: Nature of Employment Law Statutory Employment Rights National Minimum Wage Guarantee Payment Collective Labour Law Understanding Contract of Employment Types of Contract Importance of Employment Contract Definition of an Employee Contents of Contracts Written Statement of an Employment Termination of Contract Employment Tribunal (ET) What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Bundle Courses, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path Studying the bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. First Line Management Course - CPD Certified Hard copy certificate - Included

Course Overview Learn all the essential skills to become an expert in Leadership & Management. From this comprehensive Leadership & Management course, you will be able to understand the principles of Leadership & Management. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Leadership & Management is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Learn leadership theories and be able to criticise them by analysing the benefits and drawbacks Improve your management and leadership abilities in the workplace Acquire negotiating skills by employing negotiation tactics and strategies Master time management and make the most of your time in a productive manner Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Leadership & Management course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Leadership & Management course, learn the vital abilities and knowledge you require to succeed in your life. Introduction to The Course Introduction to the Course 00:03:00 Module 01: Understanding Management and Leadership Understanding Management and Leadership 00:40:00 Module 02: Leadership Theories Leadership Theories 00:25:00 Module 03: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 04: High Performance Teams High Performance Teams 00:32:00 Module 05: Motivating Employees Motivating Employees 00:26:00 Module 06: Organisational Skills Organisational Skills 00:26:00 Module 07: Talent Management Talent Management 00:37:00 Module 08: Succession Planning Succession Planning 00:23:00 Module 09: Business Process Management Business Process Management 00:28:00 Module 10: Communication Skills Communication Skills 00:27:00 Module 11: Negotiation Techniques Negotiation Techniques 00:14:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:21:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:22:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:15:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 07:58:00 Microsoft PowerPoint 08:24:00 A Recap to the Course Recap - Leadership Management 00:46:00 Recommended Materials Workbook -Leadership Management 01:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00