Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com
Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Indian Head Massage Training Online Our Indian Head Massage +Hopi Ear Candling +Threading course is designed for those who are either new to the therapy world or who already have a therapy background and want to expand their skills by using Indian Head Massage as an additional tool. This Indian Head Massage Training course aims to provide you with all of the tools you need to provide amazing Indian Head Massages to friends, family, clients, and everyone else! Indian head massage is one of the most relaxing therapies for your client. Our Indian Head Massage +Hopi Ear Candling +Threading course will teach you everything you need to know to completely relax your client! Indian head massage: Indian head massage uses a combination of typical and traditional movements over the body's tissues, muscles, scalp, and hair, assisting in grounding the recipient and encouraging a sense of relaxation, peace, and well-being throughout the body. The course covers Indian head massage, relevant anatomy, client consultation, treatment preparation, provision, and aftercare, as well as health and safety information. Learning Outcomes After completing this Indian Head Massage +Hopi Ear Candling +Threading course, the learner will be able to: Gain a solid understanding of Indian Head Massage Understand Essential Anatomy and Physiology for Indian Head Massage Understand Conditions Affecting the Head, Neck and Shoulders Gain in-depth knowledge about consultation for Indian Head Massage Understand Indian Head Massage Case Studies Understand Indian Head Massage Techniques Understand Stress Management Understand Health, Safety, Security and Employment Standards << Course Included >> Course 01: Indian Head Massage Training course Course 02: Hopi Ear Candling Course 03: Level 2 Award in Provide Threading [ Note: Free PDF certificate as soon as completing the Indian Head Massage: Indian Head Massage course] Indian Head Massage: Indian Head Massage Training Course Curriculum *** Indian Head Massage +Hopi Ear Candling +Threading *** << Course Curriculum >> << Indian Head Massage Training course >> Module 1: Introduction to Indian Head Massage Module 2:Essential Anatomy and Physiology for Indian Head Massage Module 3: Conditions Affecting the Head, Neck and Shoulders Module 4: Consultation for Indian Head Massage Module 5: Case Studies Module 6: Techniques Module 7: Stress Management Module 8: Health, Safety, Security and Employment Standards Module 9: Promotion and Marketing Assessment Method of Indian Head Massage After completing each module of the Indian Head Massage: Indian Head Massage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Indian Head Massage After completing the MCQ/Assignment assessment for this Indian Head Massage: Indian Head Massage course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Indian Head Massage: Indian Head Massage Training This Indian Head Massage: Indian Head Massage course is ideal for: Those who wish to do Indian head massage professionally or for friends, family and themselves. Those who have an existing therapy background and want to expand their skills by using Indian head massage as an additional tool. Hopi Ear Candling is ideal for both practising holistic therapists and practitioners. The threading course is ideal for anyone interested in providing threading or working in the beauty industry. Requirements Indian Head Massage: Indian Head Massage Training Students who intend to enrol in this Indian Head Massage: Indian Head Massage course must meet the following requirements: Good Command of the English language is mandatory to enroll in our Indian Head Massage Course. Be energetic and self-motivated to complete our Indian Head Massage Course. Basic computer Skill is required to complete our Indian Head Massage Course. If you want to enroll in our Indian Head Massage Course you must be at least 15 years old. Career path Indian Head Massage: Indian Head Massage Training After completing this Indian Head Massage: Indian Head Massage course, you may be able to pursue a career in: Hair salons Beauty parlours Barbershops Spas Hotels Perform threading services Offer client's a wider range of treatments
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The purpose of this Operations Management - Level 7 qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management - Level 7 prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management - Level 7 course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose Level 7 Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Bundle Course << Course 01: Operations Management - Level 7 Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Diploma in Business Analysis Course 05: Level 2 Certificate in Business Management Course 06: Level 2 Diploma in Business Administration Course 07: Level 3 Business Administration >> Other Benefits of this Bundle Course << Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Operations Management - Level 7 course] Detailed course curriculum of the Operations Management - Level 7 Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management - Level 7 course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Operations Management - Level 7 course because it does not require any advanced knowledge or skills. Career path This Operations Management - Level 7 could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included
Give a compliment to your career and take it to the next level. This UK Payroll will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this UK Payroll bundle will help you stay ahead of the pack. Throughout the UK Payroll programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this UK Payroll course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This UK Payroll Bundle Consists of the following Premium courses: Course 01: Payroll Management - Diploma Course 02: Sage 50 Payroll Advanced Diploma Course 03: Pension UK Course 04: Employment Law Level 3 Course 05: Law and Contracts - Level 2 Course 06: Recruitment Consultant - Level 4 Course 07: Virtual Interviewing for HR Course 08: Level 3 Tax Accounting Course 09: Microsoft Excel Level 3 Course 10: Stress Management Training Course 11: Time Management Enrol now in UK Payroll to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your UK Payroll expertise and essential knowledge, which will assist you in reaching your goal.Moreover, you can learn from any place in your own time without travelling for classes. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this UK Payroll bundle. Requirements This UK Payroll course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Payroll Management - Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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Unlock the power of logistics, supply chain, and retail management with our comprehensive bundle of eight professionally developed courses. This package offers a combination of three QLS-endorsed courses, including Logistic Management, Supply Chain Management, and Retail. Expand your knowledge, refine your strategic abilities, and enhance your career prospects all from the comfort of your home. What's more, each QLS course comes with a tangible hardcopy certificate to exemplify your expertise and dedication. Further, our bundle includes five CPD QS accredited courses that are intricately tailored to provide relevant insights into Product Management, Retail Psychology, Strategic Planning and Analysis for Marketing, Visual Merchandising, and Purchasing and Procurement. This exclusive bundle has been specifically designed to give you a thorough understanding of all aspects of modern retail, logistics, and supply chain management. Our carefully curated content will offer a deep dive into theories, models, and practices that govern these domains. Don't miss out on the opportunity to fortify your knowledge and stand out in the competitive corporate arena. This Logistics, Supply Chain, and Retail Management course bundle could be the key to unlocking your professional potential! Key Features of the Logistic, Supply Chain and Retail Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Logistic, Supply Chain and Retail Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Logistic Management QLS Course 02: Supply Chain Management QLS Course 03: Retail 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Product Management Course 02: Retail Psychology Course 03: Strategic Planning and Analysis for Marketing Course 04: Visual Merchandising Diploma Course 05: Purchasing and Procurement In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Logistic, Supply Chain and Retail Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Logistic, Supply Chain and Retail Management Bundle: Gain an extensive understanding of the fundamental aspects of logistics, supply chain, and retail management. Learn the vital techniques in product management and understand the dynamics of retail psychology. Acquire skills to develop strategic planning and perform effective marketing analysis. Grasp essential concepts of visual merchandising and understand its importance in retail. Understand the core principles of purchasing and procurement in supply chain management. Explore advanced theories and models in logistics and supply chain management. Enhance your proficiency in retail management and strategies to boost sales. This all-encompassing bundle in Logistic, Supply Chain, and Retail Management is designed to equip you with the strategic mindset required to excel in the competitive market. Whether you aspire to manage a retail store, supervise a logistics chain, or excel in the procurement sector, this course bundle will pave your way to success. Each course within the bundle meticulously covers the theoretical aspects of these areas, providing you with a comprehensive understanding. With three QLS-endorsed and five CPD QS accredited courses, this bundle offers a holistic approach to learning. It covers every crucial aspect - from product management and retail psychology to strategic marketing planning and visual merchandising. This in-depth knowledge would be instrumental in making informed decisions, boosting performance, and improving career prospects. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals keen on gaining expertise in logistics, supply chain, and retail management. Individuals looking to enhance their skills in strategic planning, marketing analysis, and visual merchandising. Those aiming for a career change and looking for a solid foundation in the mentioned areas. Professionals already in the field, seeking to upgrade their knowledge and advance their career. Career path Logistics Manager - Average Salary: £34,000-£52,000 Supply Chain Analyst - Average Salary: £27,000-£40,000 Retail Store Manager - Average Salary: £23,000-£30,000 Product Manager - Average Salary: £35,000-£65,000 Strategic Planner - Average Salary: £37,000-£57,000 Purchasing and Procurement Officer - Average Salary: £20,000-£35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
***24 Hour Limited Time Flash Sale*** Cleaning, Spill Management & Infection Prevention Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Enhance your knowledge and maximise your skillset with our outstanding Cleaning, Spill Management & Infection Prevention bundle, encompassing eight carefully curated courses. Make a substantial stride forward in your professional journey with three QLS-endorsed courses; Cleaning: Start Your Own Cleaning Business, Principles of Infection Prevention and Control, and Spill Management Training. These courses not only broaden your understanding but also offer a hardcopy certificate upon completion, adding credibility to your resume. Further augment your competencies with five CPD QS accredited courses, ensuring a well-rounded skill development in key areas such as Infection Prevention Training, COSHH Training for Assessors, First Aid at Work, and Personal Hygiene. Absorb a wealth of knowledge from these comprehensive courses and unlock new potential in your career path. This bundle offers a unique blend of cleaning, spill management, and infection prevention knowledge, a trio of critical skills in today's health-conscious world. Step into a world of endless learning opportunities and equip yourself with the right tools to excel in your field. Key Features of the Cleaning, Spill Management & Infection Prevention Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Cleaning, Spill Management & Infection Prevention bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cleaning: Start Your Own Cleaning Business QLS Course 02: Principles of Infection Prevention and Control QLS Course 03: Spill Management Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Infection Prevention Training Course 02: Spill Management Training Course 03: COSHH Training for Assessors Course 04: First Aid at Work Course 05: Personal Hygiene In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Cleaning, Spill Management & Infection Prevention courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon completion of this Cleaning, Spill Management & Infection Prevention bundle, learners will be able to: Understand the fundamentals of starting your own cleaning business. Learn the principles of infection prevention and control. Gain knowledge on effective spill management training. Acquire expertise in infection prevention. Develop skills on COSHH training for assessors. Learn the essentials of First Aid at Work. Understand the importance of Personal Hygiene in preventing infection. Our Cleaning, Spill Management & Infection Prevention bundle is a comprehensive package of eight meticulously designed courses, providing theoretical understanding and knowledge across multiple relevant domains. The bundle is geared towards empowering learners with the principles of cleaning, skills for effective spill management, and measures for infection prevention and control. Each course is designed to ensure a thorough understanding of the topics, providing learners with a solid foundation on which to build their careers. These courses not only develop your theoretical understanding but also enhance your ability to apply this knowledge in a professional setting. By equipping yourself with these skills, you open doors to a multitude of opportunities in various sectors, such as healthcare, hospitality, and corporate settings, where cleanliness and infection control are of utmost importance. This bundle is your ticket to success in these thriving sectors. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aiming to start their own cleaning business. Professionals working in sectors where infection prevention is crucial. Assessors in need of COSHH training. Anyone looking to boost their knowledge in First Aid and Personal Hygiene. Career path Cleaning Business Owner: £25,000 - £50,000 annually. Infection Control Officer: £30,000 - £40,000 annually. COSHH Assessor: £27,000 - £35,000 annually. First Aid Officer: £18,000 - £30,000 annually. Hygiene Officer: £24,000 - £35,000 annually. Spill Response Coordinator: £25,000 - £40,000 annually. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
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