1695 Stress Management courses in Linlithgow delivered On Demand

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Dive into the world of Telemarketing with this comprehensive course. Discover the intricacies of effective telephone communication, customer interaction, sales techniques, objection handling, negotiation, and stress management. Unveil the art of successful telemarketing campaigns, enabling you to excel in this dynamic field. Learning Outcomes: Understand different types of telemarketing and their applications. Master business practices and professionalism in telephone communication. Enhance verbal communication techniques to engage and connect with customers. Learn customer profiling and strategies to serve and delight clients. Develop effective questioning and objection-handling skills. Explore the art of sales by phone, closing techniques, and message taking. Gain proficiency in developing and perfecting telemarketing scripts. Acquire negotiation skills and strategies for successful customer interactions. Why buy this Telemarketing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telemarketing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telemarketing does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Individuals Seeking to Enhance Their Telephone Communication Skills. Sales Representatives Interested in Mastering Telemarketing Techniques. Business Owners and Entrepreneurs Looking to Boost Their Sales Skills. Prerequisites This Telemarketing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Telemarketer - $25,000 to $45,000/year. Sales Representative - $30,000 to $60,000/year. Business Development Executive - $40,000 to $70,000/year. Sales Manager - $50,000 to $90,000/year. Telemarketing Campaign Manager - $60,000 to $100,000/year. Course Curriculum Telemarketing Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telemarketing 00:00:00

Reduce Stress - Meditation and Visualisation Certification Figuring out how to decrease pressure utilizing reflection and perception is significant for everybody today. As the speed of present day life increments, so does our pressure, and figuring out how to manage it appropriately makes you more joyful and more profitable. This course gives a complete knowledge into both the reflection and perception methods you need, to lessen your feelings of anxiety; why they work, how they work and, in particular, how you can utilize them for your potential benefit. From the full definition and advantages of perception and reflection to incredible methods for you to accomplish full unwinding, this course covers all you require to think about lessening pressure through contemplation and representation. You will Learn The full definitions and advantages of both representation and contemplation; Successful thoughtful procedures and styles to assist you with lessening pressure; Step by step instructions to effectively utilize perception to accomplish unwinding; Step by step instructions to outfit the de-focusing on force of Mettā Meditation, which joins contemplation and representation; Every one of the means you need to take, to effectively utilize reflection and representation, to lessen pressure. Advantages of taking this Course You will actually want to deal with a distressing circumstance; You will improve your connections at home and at work; You will figure out how to be more beneficial, because of managing pressure; You will figure out how to apply incredible and flexible reflection and representation procedures; You will be more joyful, more loose and totally settled in your life;

Managing Stress, Anxiety, Depression and Violence in the Workplace Forestalling actual injury in the working environment ought to be a critical worry for all businesses, yet any way to deal with laborer prosperity needs to factor in emotional wellness. Moreover, managers additionally should know that work environment viciousness is a moderately regular event across numerous ventures. In this course, you will figure out how to distinguish pressure, nervousness, gloom and viciousness in the working environment. Regarding Health and Safety law, you will find how to satisfy your legitimate commitments and backing representative prosperity. You Will Learn Why managers need to take mental misery and viciousness in the work environment genuinely The reasons for working environment stress, indications of stress and the side effects of burnout How and why bosses ought to recognize and uphold those enduring work environment stress How businesses can distinguish emotional wellness issues in the working environment and how they can best help those with psychological well-being issues and addictions How bosses can lessen the danger of working environment viciousness and backing casualties of savagery Advantages of Taking This Course On the off chance that you are a business, this course will help you meet your commitments under wellbeing and security law In the event that you are a specialist, this course will make you aware of the threats of work environment push and urge you to look for help if fundamental In the event that you work in a HR job, this course will help you work with chiefs to devise viable pressure the executives arrangements In the event that you are a chief, this course will help you better comprehend a typical issue - mental trouble - that influences a critical minority of your group In the event that you are keen on word related wellbeing and security, this course will furnish you with a complete outline of a few key dangers confronting present day laborers

Overview of Level 3 Leadership & Management Join our Level 3 Leadership & Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Level 3 Leadership & Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Level 3 Leadership & Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Level 3 Leadership & Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Level 3 Leadership & Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Level 3 Leadership & Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Level 3 Leadership & Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Level 3 Leadership & Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Level 3 Leadership & Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction to The Course Introduction to the Course 00:03:00 Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Mental Health and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Mental Health, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Mental Health Course Course 02: Mental Health Laws and Awareness - Level 2 Course 03: Mental Health with Positive Psychology Course 04: Emotional Intelligence and Human Behaviour Course 05: Treating Post Traumatic Stress Disorder Course 06: Anti Social Behaviour Course 07: Understanding Autism Awareness and Diagnosis Level 2 Course 08: Addiction and Mental Health - Dual Diagnosis Course 09: Release Addiction, Anxiety and Trauma Level-3 Course 10: Designated Safeguarding Lead (DSL) Complete Diploma Course 11: Cognitive behavioural therapy Course 12: Learning Disability Awareness Course 13: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 14: Biohacking Your Physical and Mental Health Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Mental Health Course Introduction Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Legislation and Services And Much More..... Course 02: Mental Health Laws and Awareness - Level 2 The Mental Capacity Act Interface with Legislation, Policy and Procedures Deprivation of Liberty Safeguards The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Legislation and Services Liberty Protection Safeguards (LPS) Course 03: Mental Health with Positive Psychology Models of Positive Psychology Healthy Self Esteem Sleep Better Bonus Conclusion Course 04: Emotional Intelligence and Human Behaviour Human Behaviour and Basic Psychological Process Evolutionary Perspective of Human Behaviour Human Intelligence Intelligence Test and Variations in Intelligence Learning and Conditioning Language and Communication Introduction to Emotion Emotion Influences Cognition Stress, Anger and Conflict Emotional Intelligence Self-Leadership Neuro-Linguistic Programming (NLP) Course 05: Treating Post Traumatic Stress Disorder Introduction Understanding Trauma & PTSD Integrating CBT, DBT, ACT Techniques into Your Life Managing Your Anxiety & PTSD Stop Avoiding and Start Living Again Handling Difficult Thoughts of Trauma Coping with Memories, Flashbacks, Nightmares, and Intrusions Surviving and Thriving as You Look Ahead Conclusion Course 06: Anti Social Behaviour Overview of Anti-social Behaviour Family Influences on Anti-social Behaviour Anti-Social Behaviour Order Anger and Anti-social Behaviour Understanding Antisocial Personality Prevention of Anti-social Behaviour Course 07: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 08: Addiction and Mental Health - Dual Diagnosis Promotional Video SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support Course 09: Release Addiction, Anxiety and Trauma Level-3 Introduction Healing, Thriving & Re-Framing Addiction, Beliefs & Ambivalences The Way Forward in Clearing Trauma Process, Possibilities & Awareness Questions, Reflections, Insights & Healing Options Addiction, Authenticity, Boundaries & Enabling Course 10: Designated Safeguarding Lead (DSL) Complete Diploma Safeguarding Children Introduction to Safeguarding Laws and Guidance Child Abuse Child Sexual Exploitation Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do after Referral Record Keeping Safeguarding Vulnerable Adults An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 11: Cognitive behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 12: Learning Disability Awareness Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Learning Disability Nursing Throughout the Lifespan Role of the Learning Disability Nurse in Promoting Health and Well-Being Nursing Models and Behavioural Interventions The Future of Learning Disability Nursing Future Spheres of Practice for Learning Disability Nursing Course 13: Food and Mood: Improving Mental Health Through Diet and Nutrition Introduction to Food & Mood The Second Brain: Trust Your Gut Stress Can Make You Fat Disorders of Mood and Behaviour And Much More..... Course 14: Biohacking Your Physical and Mental Health Introduction Sleep - So MUCH More Than Just Rest Blue Light & Red Light Mindfulness & Movement What You Put In Your Mouth is KEY! Hidden Secret - 'Cryotherapy' Importance Of PURE Air Final Thoughts & Recommendations CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Navigate organizational change with confidence through our Change Management Course. Learn proven strategies to effectively lead teams through transitions, mitigate resistance, and drive successful outcomes. Gain the skills to adapt to change and thrive in dynamic environments. Enroll now to become a change management expert and guide your organization to success.

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Business Management Bundle Course Course 01: Level 2 Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 4 Time Management Course Course 06: Level 4 Copywriting Course 07: Workplace Stress Management ***Other Benefits of this Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management course] ***Level 2 Business Management*** Course Curriculum of Level 2 Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access