4159 Strength courses delivered Online

Gestalt Therapy is a psychotherapeutic approach developed by Fritz Perls. The therapy guides the clients to focus on the present and understand what is happening in their lives right now, rather than what they may perceive to be happening based on past experience. The therapy often uses role-playing to aid the resolution of past conflicts. The Gestalt Therapy Certificate course focuses on the Gestalt Therapy and teaches you how to use Gestalt approach in the psychotherapy work. The course illustrates the necessity of using experiments in therapy sessions. You will explore the several methods and techniques used by the global Gestalt therapist for treating patients such as 'Empty Chair Technique' or 'Repetition & Exaggeration', Mindfulness' approach, etc. You will learn how to work with couples and groups. What Will I Learn? Use Gestalt approach in the psychotherapy work Apply several techniques used by Gestalt therapists globally Work with people in therapy settings Requirements Your interest in psychotherapy, psychology or counselling Introduction About the Instructor FREE 00:03:00 About the Course FREE 00:05:00 What is Psychotherapy FREE 00:10:00 Introduction to Gestalt Therapy What is Gestalt Therapy 00:09:00 The origins of Gestalt Approach 00:12:00 Psychoanalysis & Gestalt approach 00:09:00 Forms of Psychotherapy 00:11:00 Therapeutic Relationship in Gestalt therapy 00:11:00 Philosophy and Principles in Gestalt Therapy The 'Self' in Gestalt therapy 00:09:00 Gestalt 'Present' Awareness 00:10:00 The concept of 'Respect' 00:06:00 The concept of 'Social Responsibility' 00:07:00 The Concept of 'Relationship' in Gestalt 00:08:00 Phenomenological Method 00:06:00 The Essence & Principles Dialogical Relationship 00:06:00 Field Theoretical strategies 00:07:00 Experimental Freedom 00:06:00 The Theory of Change 00:09:00 The concept of 'Mindfulness' 00:11:00 Gestalt Therapy Techniques Exercise and Experiments 00:05:00 The Empty Chair Technique 00:09:00 Discussing 'dreams' (Dream Work) 00:10:00 Exaggeration & Repetition 00:05:00 Guided Imagery and Fantasy 00:11:00 Suppressive Techniques 00:09:00 Working with 'Unfinished Business' 00:09:00 Forms & Methods of Therapy Working with Couples 00:10:00 Working with Groups 00:06:00 Pros & Cons of Gestalt Therapy The Strengths of Gestalt approach 00:04:00 Critiques & Limitations 00:05:00 Thank You and Good Bye! 00:02:00 Mock Exam Mock Exam- Gestalt Therapy Certificate 00:20:00 Final Exam Final Exam- Gestalt Therapy Certificate 00:20:00

Anti-Money Laundering (AML) - Level 3 Overview Anyone who want to learn more about money laundering and the employment opportunities in this field can obtain this formal qualification by completing the Anti-Money Laundering Course. Along with step-by-step instructions on how to carry out a client risk assessment, it offers up-to-date information to safeguard your company against questionable activities. Your awareness of the responsibilities of the money laundering reporting officer will be strengthened by this Anti-Money Laundering Training Course, which covers a variety of issues from the framework for terrorist financing to client due diligence checks and procedures. You will discover how to create a risk-based strategy that combats financial crime and can be used in any kind of organisation. You will also discover the protocols and guidelines for reporting suspicious behaviour. In addition, this course on anti-money laundering will give you the basic competencies needed to succeed in this industry, including data analysis and problem-solving. This hands-on online course is essential if you want to get started in the finance department of an organisation. Why You Should Choose Anti-Money Laundering (AML) - Level 3 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Anti-Money Laundering (AML) - Level 3 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Anti-Money Laundering (AML) - Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01: Introduction to Money Laundering Introduction to Money Laundering 00:15:00 Module 02: Proceeds of Crime Act 2002 Proceeds of Crime Act 2002 00:19:00 Module 03: Development of Anti-Money Laundering Regulation Development of Anti-Money Laundering Regulations 00:25:00 Module 04: Responsibility of the Money Laundering Reporting Officer Responsibility of the Money Laundering Reporting Officer 00:19:00 Module 05: Risk-based Approach Risk-based Approach 00:20:00 Module 06: Customer Due Diligence Customer Due Diligence 00:22:00 Module 07: Record Keeping Record Keeping 00:15:00 Module 08: Suspicious Conduct and Transactions Suspicious Conduct and Transactions 00:20:00 Module 09: Awareness and Training Awareness and Training 00:18:00

Are you looking to gain the skills to drive traffic to your site, grow your online following, and create engaging social media posts that instantly grab your audience's attention? Cat Coquillette is an expert in social media, boasting an impressive portfolio which includes clients such as Urban Outfitters, Modcloth, and Water.org. In this course, Cat will guide you through four key social media platforms: Instagram, Facebook, Twitter, and Pinterest. You will learn how to utilise these leading platforms' tools and key features, exploring fundamental strategies that will strengthen your brand, boost sales and grow your audience in just a short space of time. It includes step-by-step training on how to set up your social media accounts, use hashtags, effectively, craft compelling posts, and much much more. Course Highlights Social Media Marketing: Top Tips for Growing Your Followers & Going Viral is an award-winning and best-selling course that has been awarded CPD Certification & IAO accreditation. It is the most suitable course for anyone looking to work in this field or relevant sector. This training program is considered one of the top-trending courses in the UK, helping students to familiarise with the topic and gain the necessary skills to perform well in this field. We have organised the course into several specific modules, teaching you everything you need to become successful in this profession. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognise your qualification by checking the validity from our dedicated website. Why You Should Choose this Social Media Marketing Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatched the next working day for as little as £9. Improve your earning potential and gain valuable career skills. Who is this Course for? This Social Media Marketing diploma Professional Mentoring Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Social Media Marketing: Top Tips for Growing Your Followers & Going Viral is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path On successful completion, you will be able to use your qualification to fast track your career in the relevant job market and will be equipped with the fundamental skills and credentials to succeed in this sector. All our Diplomas' are CPD and IAO accredited, recognised by employers nationwide. Social Media Marketing: Top Tips for Growing Your Followers & Going Viral 1. Intro FREE 00:05:00 2. Fact Sheet FREE 00:02:00 3. Pros & Cons 00:11:00 4. The Perfect Profile 00:04:00 5. The Perfect Post 00:07:00 6. Get More Followers 00:10:00 7. Get More Likes 00:05:00 8. Hashtag Dos and Don'ts 00:06:00 9. How Often to Post 00:05:00 10. Quick Peek at Analytics 00:06:00 11. Five Bonus Tips 00:04:00

Do you have all the skills and talent to produce beautiful artworks but no idea where to start when it comes to marketing your designs? This course will show you how to utilise the leading platform for creative professionals; Instagram, taking you through key areas such as strategies for boosting sales, how to layout your content and optimising your account to gain a constantly growing base of followers. Through the expert guidance of designer and independent artist Cat Coquilette, you will gain the fundamental skills to strengthen and promote your brand, taking with you valuable tips for professionally photographing your work and incorporating current market trends to stay one step ahead of your competitors.  Course Highlights Growing Your Creative Business Through Instagram is an award-winning and best-selling course that has been awarded CPD Certification & IAO accreditation. It is the most suitable course for anyone looking to work in this field or relevant sector. This training program is considered one of the top-trending courses in the UK, helping students to familiarise with the topic and gain the necessary skills to perform well in this field. We have organised the course into several specific modules, teaching you everything you need to become successful in this profession. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognise your qualification by checking the validity from our dedicated website. Why You Should Choose Growing Your Creative Business Through Instagram Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatched the next working day for as little as £9. Improve your earning potential and secure a successful career in your chosen field. Who is this Course for? The Growing Your Creative Business Through Instagramcourse is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Growing Your Creative Business Through Instagram course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path On successful completion, you will be ready to enter the relevant job market and will have the necessary knowledge and skills required to carve a successful career in this sector. All our Diplomas are CPD and IAO accredited and can be added to your CV/resume to ensure you will stand out in the crowd and to prospective employers. Growing Your Creative Business Through Instagram 1. Intro FREE 00:04:00 2. Benefits For Artists 00:04:00 3. Getting Noticed 00:12:00 4. Personal VS Business 00:06:00 5. Content Ideas 00:14:00 6. Photographing Tips 00:07:00 7. Captions 00:08:00 8. Driving Sales 00:08:00 9. Stories 00:11:00 10. Planning And Scheduling 00:05:00 11. Your Project 00:01:00 12. Bonus 00:06:00

Accompanying this Learn German Language: Complete German Course - Intermediate course step-by-step can increase your understanding of German grammar and help you instantly gain a solid understanding of the most dominant approaches and concepts that can exceedingly help you in learning German. The core of this course is to introduce you to every aspect that you need to know about German to have the real conversation with a native German speaker. You will introduce with the vocabulary, grammatical rules, vowel sounds, pronunciation, sentence structure, punctuation, and a detailed outline of the German language. The course will benefit you in strengthening your communication skills and fluency in this language. Upon successful completion of this course, you will be able to converse in a German accent and write the German language. What you'll learn The #1 German Course for Intermediate. Reach your German language goals now and in the future, increasing your opportunities for both personal and professional success. German vocabulary, German grammar rules (covering verbs, tenses, German syntax and many more), German pronunciation (thanks to the native German speaking teacher), famous Germans, a brief history of Germany, German dialects. Speaking real, grammatically correct German fluently, effortlessly and confidently. Improve your listening and comprehension skills with native German through ear training and visual learning thanks to the native German speaking teacher, interactive board and included .pdf materials. Be confident regarding your German skills (B1 level, intermediate German) by lots of practice after every lesson. Requirements Beginner Level German knowledge is required. Videos are in German language. Native German speaking Teacher. Included: Free Demo Lessons & .pdf materials. Who is the target audience? Anyone who wants to learn German fast and easy. Anyone who wants to advance to the intermediate level of German Language. If you are nearly advanced you can improve your German with this course. Introduction Learn German - Famous Germans of the present FREE 00:19:00 Learn German - The imperfect (weak verbs) 00:11:00 Learn German - The imperfect of 'having,' 'being,' and 'becoming' 00:11:00 Learn German - The past tense of strong verbs 00:15:00 Learn German - Exercises - Imperfect and explanations 00:12:00 Learn German - Recap - Nominative and Accusative 00:10:00 Learn German - Exercises and examples with the Nominative and A 00:24:00 Learn German - The Dative 00:17:00 Learn German - The Dative - Exercises 00:17:00 Learn German - The Genitive 00:13:00 Learn German - The Genitive - Exercises 00:19:00 Learn German - Two-way prepositions 00:11:00 Learn German - Brief History of Germany II 00:18:00 Learn German - Brief History of Germany III 00:14:00 Learn German - What is German- Part II 00:16:00 Learn German - German dialects still spoken today 00:11:00 Learn German - Recap exercises Lessons 2-10 00:12:00 Learn German - Recap exercises Lessons 11-19 00:12:00 Learn German - The Syntax - Part I- The main clause (I) 00:12:00 Learn German - The Syntax - Part I- The main clause (II) 00:11:00 Learn German - The Syntax - Part II- The subordinate clause 00:11:00 Learn German - The Syntax - Part II- The subordinate clause (I+II) 00:12:00 Learn German - The Syntax - Part III- The Conjunctions 00:19:00 Learn German - Exercises for Conjunctions, Subjunctions, Conjunct 00:16:00 Learn German - Often used subordinate clauses with subjunctions 00:13:00 Learn German - Exercises with subordinate clauses with subjunctio 00:14:00 Learn German - Recap exercises Lessons 22-29 00:17:00 Course Certification

Cloud Computing Essentials Overview Imagine accessing computing power as vast as the sky, scaling it up or down with the agility of a feather, and only paying for what you use. Cloud computing makes this dream a reality, revolutionizing the way we store, manage, and process data. This 'Cloud Computing Essentials' course is your launchpad into this transformative technology, empowering you to navigate the digital stratosphere with confidence. Unravel the mysteries of the cloud as we delve into its core principles and delve into its diverse service models. Explore the compelling reasons businesses are migrating to the cloud, discovering the cost-efficiency, scalability, and agility it offers. Compare and contrast public, private, and hybrid cloud deployments, understanding their unique strengths and suitability for different scenarios. Master key cloud concepts like Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), uncovering their functionalities and use cases. Grasp the economic advantages of cloud computing, including economies of scale and the shared responsibility model. By the end of this journey, you'll be equipped to harness the power of the cloud and elevate your career to new heights. Why You Should Choose Cloud Computing Essentials Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cloud Computing Essentials is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cloud Computing Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cloud Computing Essentials Introduction 00:04:00 The Need for Cloud Computing 00:13:00 What is Cloud Computing - I 00:05:00 What is Cloud Computing- II 00:06:00 Benefits of Cloud Computing 00:09:00 CapEx Vs OpEx 00:03:00 What are Public Clouds 00:02:00 Characteristics of Public Cloud 00:01:00 What are Private Clouds 00:01:00 Characteristics of Private Cloud 00:02:00 What are Private Clouds 00:01:00 What is Hybrid Cloud 00:01:00 Characteristics of Hybrid Cloud 00:01:00 Review and What Next!! 00:01:00 What is Infrastructure as a service 00:04:00 Use cases of IAAS 00:02:00 What is Platform as a Service? 00:02:00 Use cases of PAAS 00:04:00 What is Software as a Service 00:02:00 Key Concepts and Terminology 00:06:00 Economies of Scale 00:01:00 What is Shared Responsibility model 00:09:00

So you've decided to start your retail store, but you need a little bit of help in getting started; well you have come to the right place. It is not easy to start a retail business, but it doesn't have to be too difficult either. All you need is the right advice to help you figure out where to start. That is why this course has been designed. This will be your comprehensive guide to starting your very own retail business. You will be acquainted with the theoretical knowledge of concepts in the field of entrepreneurship. You will be equipped to start and manage your own business or find work in a general business role. You will also gain enough knowledge to continue your studies in this field at the next academic level. Course Highlights Business Startup & Planning Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Startup & Planning Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Startup & Planning Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Startup & Planning Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Startup & Planning Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Startup & Planning Diploma Introduction FREE 00:30:00 Is It Right for Me? FREE 00:30:00 Why Should I Start My Own Business? 00:30:00 The Business Plan 00:30:00 What Kind of Business Do I Want? 01:00:00 What Type of Business Should I Start? 01:00:00 Know Your Market 01:00:00 Know Your Strengths 02:00:00 Know Your Competition 01:00:00 Registrations Permits and Licensing 00:30:00 Choosing the Right Location 00:15:00 Marketing 01:00:00 Summary 00:30:00 Mock Exam Final Exam

The beginning of all life starts with birth. It is an experience all parents appreciate and want to go through, and in order to help them through the process there is always a midwife. The ideas of midwives originate from the days of early Egypt, as women required skilled practitioner to give birth. The modern day midwifery plays a similar role, and you can learn a little bit more about it from this Postnatal Midwifery Course course. This course covers a lot of ground and is designed to help you master skills required by midwives after birth. You will start out by learning about the history of postnatal care such as post-partum rituals in the middle ages, and other national and international perspectives. Following this you move onto contemporary postnatal care in the twenty-first century before moving onto general views on early postnatal care. This course will also help you learn the realities of transitioning into parenthood, ways to empower mothers and morbidity during postnatal period and its impact. All mothers need support in order to go through labour given that it is a process that includes stress, pain and more. And now with the help of this course you can do just that. Course Highlights Postnatal Midwifery Course is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Postnatal Midwifery Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Postnatal Midwifery Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Postnatal Midwifery Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Postnatal Midwifery Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The History of Postnatal Care, National and International Perspectives 01:00:00 Contemporary Postnatal Care in the Twenty-first Century 01:00:00 Women's and Midwives' Views of Early Postnatal Care 01:00:00 Transition into Parenthood: Ideology and Reality 01:00:00 Empowering Mothers: Strengthening the Future 01:00:00 Morbidity during the Postnatal Period: Impact on Women and Society 01:00:00 References: Postnatal Midwifery Course 00:00:00 Mock Exam Mock Exam- Postnatal Midwifery Course 00:20:00 Final Exam Final Exam- Postnatal Midwifery Course 00:20:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Our teaching troubled children course will help you meet what is perhaps the greatest challenge in our increasingly inclusive society; looking after the needs of children with social, emotional and behavioural problems. Troubled behaviour is one of the child's way of communicating discomfort and, in this case, the right kind of action can make all the difference. Suitable for parents, teachers and other professionals working in different settings, this course will give you an in-depth understanding of the various needs of these Kids, the origins of emotional and behavioural problems, the implications for learning and behaviour, and a wealth of effective support strategies and interventions. You will gain the knowledge of the dos and don'ts that you need to take care of when dealing with your child especially while teaching him. By Using the lens of resilience and strengths-based strategies, this course will equip you to foster competence and enhance behaviour, learning and well-being. Course Highlights Teaching Method for Troubled Children is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Teaching Method for Troubled Children into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Teaching Method for Troubled Children Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Teaching Method for Troubled Children is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Teaching Method for Troubled Children is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Teaching Method for Troubled Children YOU AND YOUR CHILD STUDY FREE 01:30:00 THE PROBLEM OF PUNISHMENT FREE 00:30:00 WHEN YOUR CHILD IMAGINES THINGS 00:30:00 WHY KIDS LIE AND WHAT TO DO ABOUT IT 01:00:00 BEING AFRAID 00:30:00 THE FIRST GREAT LAW 00:30:00 THE TRAINING OF THE WILL 01:00:00 HOW CHILDREN REASON ABOUT FUTURE 00:30:00 WORK AND PLAY 01:00:00 CHILDREN'S GANGS, CLUBS, AND FRIENDSHIPS 00:15:00 CHILDREN'S IDEALS AND AMBITIONS 01:00:00 THE STORK OR THE TRUTH 00:30:00 THE GOLDEN AGE OF TRANSITION 00:15:00 HEREDITY AND ENVIRONMENT 01:00:00 FREEDOM AND DISCIPLINE 00:15:00 Mock Exam Mock Exam-Teaching Method for Troubled Children 00:20:00 Final Exam Final Exam-Teaching Method for Troubled Children 00:20:00