17862 Step courses in Cardiff delivered Online

Description: Managing a project team requires not only education and experience but also requires proper training. The purpose of the Team Management - Video Training Course is to help you to manage your project team carefully and effectively so that you can acquire the maximum output from the team. By helping you to understand the current state and market position of an institution, the course will prepare you to operate the project for desired goals and objectives. After analyzing the present condition, you will be able to decide the necessary steps that you need to achieve the particular goal. The Team Management - Video Training Course deals with two major areas: Knowing your team and managing your team. The first part will help you to understand the present condition and aim of your team. After understanding, the course will help you to select the best ways for managing your team. The course will prepare you to make a vision and mission statement for your company and make you an expert in managing a team. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Team Management - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Team Management - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Knowing Your Team Knowing Your Team FREE 00:14:00 Interaction Within a Team 00:23:00 Communication Within the Team 00:19:00 Identify Standards 00:12:00 Managing Your Team Identifying Management Needs 00:19:00 Providing Feedback 00:15:00 Maintain Team Momentum 00:11:00 Identify Management Challenges 00:04:00 Close Out a Project 00:09:00 Mock Exam Mock Exam- Team Management - Video Training Course 00:20:00 Final Exam Final Exam- Team Management - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2010 Outlook Intermediate - Complete Video Course is intended for novice information workers who want to learn the intermediate level Outlook 2010 skills. This series will provide you with more advanced skills for managing e-mail, schedules, and contacts. This series builds on the skills and concepts taught in Outlook 2010 Basic. You will be learning how to customize Outlook and work with address books, how to search and filter mail folders, and apply and customize categories. Finally you will be able to work with conversation view, arrange message in different ways, quickly locate message, print message, configure time zone, work with multiple calendars, print a calendar, create contact group, create and format business graphics, import and export contact records, personal, public, offline folders, set rules, and more. Before you taking this course you should have a firm grasp of the basics. This intermediate level will pull up your basic knowledge. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Outlook Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Outlook Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customizing Outlook The Outlook Environment FREE 00:16:00 General Options 00:07:00 Language and Keyboard Options 00:07:00 Quick Steps 00:06:00 The Navigation Pane 00:07:00 Working with Contacts Address Books 00:12:00 Contact Groups 00:08:00 Customizing Messages Message Appearance 00:17:00 Signatures 00:13:00 Voting Buttons 00:07:00 Out-of-Office Messages 00:14:00 Organizing Items Folders 00:03:00 Searching 00:11:00 Filters 00:06:00 Categories 00:20:00 Organizing Mail Organizing the Inbox Folder 00:26:00 Setting Rules 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Strategic Planning is an organizational Management activity that defines the institutions' strategy and direction and decides on allocating its resources to pursue this strategy. Strategic Planning is used to set priorities, focus energy and resources, and strengthen operations. It ensures that employees and other stakeholders are working toward common goals and try to establish agreement around intended outcomes or results. The Strategic Planning Skills Video Training Course will help you to understand the present condition and market position of an organization so that you can decide the further steps for achieving your goals. Throughout the course, you will learn the ways of preparing a strategic plan, the procedures of initiating the strategic management process, the system of making a strategic plan and the probable ways of executing the strategic plan. By the end of the course, you will be able to prepare a strategic plan, and after that, you will be able to execute the plan in the real world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Strategic Planning Skills Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Strategic Planning Skills Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Mock Exam Mock Exam- Strategic Planning Skills Video Training Course 00:20:00 Final Exam Final Exam- Strategic Planning Skills Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text]The Psychology of Alcohol and Drug Addiction course is devoted to the psychology of addictions and helps you to understand the psychology and behaviour of an addicted person. The course is mainly divided into three parts: at first, the concepts of addictions, the psychology of addiction will be discussed. Then the course teaches you two types of addiction: Alcohol-based addiction and drug-based addiction. You will learn the sign and symptoms of both types of addictions. The course explains how to get diagnosed, 'overdose' by drugs, kind of drugs people take, and more. Finally, the course provides knowledge about the available psychological and medical treatments and helps you know the steps for full recovery. Upon completion, you will be able to help others to overcome addiction. Who is the course for? Business owners, students of accountancy/ finance/bookkeeping, budding finance directors and management accountants Individuals who want to manage their personal cashflows better Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module: 01 Promo_Video 00:02:00 1. Add_Moral_Model 00:06:00 2. Add_Psy_Model 00:07:00 3. Add_Medic_Model 00:09:00 4. Add_Socio_Cult_mod 00:05:00 5. Add_Pharmacotherapy 00:03:00 Module: 02 6. Add_Minnesota 00:04:00 7. Add_Counsel_Therapy 00:07:00 8. Add_Harm_Reduct 00:05:00 9. Add_Treatm_Practice 00:05:00 10. Add_PolicyDrugs 00:09:00 Module: 03 11. Add_CommunityReach 00:06:00 12. Add_Alchol_Educ 00:06:00 13. Add_Workplace 00:05:00 14. Add_Family_Addiction 00:08:00 15. Add_LetGo 00:05:00 Module: 04 16. Add_AlAnon 00:05:00 17. Add_Intervention 00:05:00 18. Add_Why_Helper 00:03:00 19. Add_Qualities 00:04:00 20. Add_Art_Accept 00:04:00 21. Add_Counsel.Skills 00:04:00 Assessment Assignment - Psychology of Alcohol and Drug Addiction 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Online Course Creation is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Online Course Creation and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction Welcome 00:02:00 Module 02: Planning & Preparation Coming up with course ideas 00:01:00 Outlining with Dynalist 00:02:00 Assets, practice and setting up a studio 00:04:00 Module 03: Hardware Considerations Selecting audio hardware 00:05:00 Selecting video hardware 00:06:00 Green screens 00:04:00 Interfacing with iOS devices 00:03:00 Lighting considerations 00:02:00 Teleprompter hardware and software 00:02:00 Module 04: Recording Recording on iOS 00:01:00 Moving recordings from iOS to computers 00:02:00 Resizing utilities for target output resolutions 00:05:00 Open broadcaster software profiles 00:07:00 OBS settings 00:04:00 OBS sources 00:04:00 OBS transforms 00:02:00 OBS filters 00:03:00 Creating an image mask to filter a source 00:06:00 Adding a color source and masking it 00:03:00 OBS scenes 00:06:00 OBS VirtualCam plugin 00:04:00 Building your Table of Contents 00:05:00 Module 05: Post-Production: Audio Installing relevant Adobe applications 00:04:00 Getting started with Premiere Pro 00:05:00 Adjusting gain (audio levels) in Premiere Pro 00:04:00 Getting started with Audition 00:07:00 Removing noise globally in Audition 00:04:00 Removing specific sounds in Audition 00:07:00 Compositing audio and video in Premiere Pro 00:08:00 Module 06: Post-Production: Video and Overlays Syncing two video clips using visual cues 00:03:00 Removing unwanted slices of time in video 00:06:00 Adding transitions between videos 00:03:00 Masking and partially blurring in Photoshop 00:11:00 Creating animated vector graphics in Premiere Pro 00:06:00 Overlaying animated graphics to draw attention 00:05:00 Getting started in After Effects 00:04:00 Animating a rectangle in After Effects 00:05:00 Animating expression text in After Effects 00:08:00 Using lower thirds in Premiere Pro 00:04:00 Exporting from Premiere Pro 00:03:00 Exporting with Media Encoder 00:02:00 Optimizing for the web with Handbrake 00:04:00 Module 07: Captions and Other Details Generating captions with artificial intelligence 00:06:00 Using Google's translation toolbox 00:04:00 Converting subtitle formats 00:03:00 Capturing video thumbnails 00:04:00 Designing a title card 00:03:00 Recording scripted video with teleprompter 00:03:00 Bringing post videos together in Premiere Pro 00:07:00 Integrating title card into welcome video 00:05:00 Module 08: Building Courses in Udemy Adding curriculum in Udemy 00:06:00 Adding captions in several languages 00:03:00 Making videos downloadable and previewing 00:02:00 Creating the course landing page 00:02:00 Selecting pricing and creating promotions 00:02:00 Module 09: Building Courses in Thinkific Adding curriculum in Thinkific 00:02:00 Uploading captions and thumbnails 00:03:00 Offering free previews for certain lessons 00:02:00 Settings and SEO keywords 00:03:00 Specifying a drip schedule for the course 00:02:00 Pricing and publishing 00:02:00 Module 10: Conclusion Bonus lecture 00:01:00 Resources Resources - Create Online Video Course in 7 Steps 00:00:00

Overview Quickbooks and Xero Accounting Course Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Quickbooks and Xero Accounting Course Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Quickbook Getting prepared - access the software and course materials The structure of the course - first things first! 00:00:00 Set up free trial 00:03:00 Getting started Starting A New Company File 00:11:00 Setting up the system Enter opening balances 00:02:00 Reverse opening balances - accruals and prepayments 00:06:00 Report Journal 00:05:00 Nominal ledger Amend The Nominal Ledger 00:07:00 Report listing the nominal ledgers 00:02:00 Customers Enter customers 00:09:00 Report on customer contact information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice batch 00:06:00 Post Sales Credit Notes 00:08:00 Report showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases ledger Post Supplier Invoices 00:03:00 Entering a Batch of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry payments Post Cheques 00:07:00 Report showing supplier payments 00:01:00 Sundry receipts Receipts from customers 00:07:00 Report showing customer receipts 00:02:00 Petty cash Post Petty Cash Transactions and Report 00:04:00 Post cash payments to ledgers 00:02:00 Enter petty cash items 00:14:00 Report on Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post the Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month end adjustments 00:03:00 Month end reports 00:06:00 Tasks Task- Crearing the accounts 00:06:00 Task - Customer report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 Xero Accounting Getting Prepared - Access the software and course materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting started Signing Up For The Free Trial 00:04:00 Instruction of updated Xero accounting software 00:00:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting up the system Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter customers 00:07:00 Reporting Customer And Supplier Information 00:02:00 Sales ledger Enter Invoices 00:07:00 Invoicing tips - adding logo, repeat billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post supplier invoices 00:09:00 Enter suppliers invoices 6028 onwards 00:14:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Reciepts from Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Purchases ledger Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry payments Post Sundry Payments 00:07:00 Make a credit card payment 00:08:00 Petty Cash Add Petty Cash Transactions - Week 1 00:16:00 Add Petty Cash Transactions - Week 2 00:12:00 Add Petty Cash Transactions - Week 3 00:07:00 Add Petty Cash Transactions - Week 4 00:09:00 Imprest System on Petty Cash 00:04:00 Print a Copy of Petty Cash Receipts and Payments 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A CSV File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages And Salaries 00:09:00 Post the Wages Journal 00:07:00 Report Wages Journal 00:02:00 Payday 00:11:00 Pay The Two Staff 00:05:00 VAT - Value Added Tax Depreciation 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What happens next 00:02:00 Resources Resources - Xero Accounting 00:00:00 Assignment Assignment - Quickbooks and Xero Accounting Course 00:00:00

Description: Babies are newborn, infants, and toddlers based on their current age. The 'baby' stage is very crucial in the development of a person. You need to figure out the proper ways of taking care of the baby which this course will be providing. Not only that, but you will also learn how to make your baby sleep and easy tutorials on taking care of a baby when it's your time. Who is the course for? Health Professionals and Workers who are into babies' growth and development Anyone who wants to know how baby care works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Baby Care is a useful qualification to possess and would be beneficial for the following careers: Child Care Specialist Nanny Paediatrician Infant Massage Therapist Labour and Delivery Nurse Paediatric Nurse Pediatric Physical Therapist Lactation Consultant Midwife. First Baby Care Bonding Time With My First Baby 00:30:00 Communicating With My First Baby 00:30:00 Fashion Tips For My First Baby 00:30:00 How To Change My First Baby's Diaper 00:30:00 My First Baby Essentials 00:30:00 My First Baby Feeding Guide 00:30:00 My First Baby Learning The Basics 00:30:00 My First Baby: Understanding The Crying Game 00:30:00 Nutritious Bites For My First Baby 00:30:00 The Joys And Angst Of Holding My First Baby 00:30:00 Baby Care Basics Baby Products For Bath 00:30:00 Tips To Manage Your Baby Sleeping Schedules 00:30:00 Baby Weaning Difficulties And Tips To Cope With It 00:30:00 Choosing The Right Baby Care 00:30:00 Choosing The Right Baby Formula 00:30:00 Coping With Colic 00:30:00 Diaper Rash Help 00:30:00 Feeding Schedules Tips to Get it Right 00:30:00 How To Get Rid Of A Pacifier 00:30:00 Premature Baby Help 00:30:00 Reading To Baby 00:30:00 Reducing Baby's Risk Of Choking 00:30:00 Safety Measures For Food Borne Illnesses 01:00:00 The Benefits of Breastfeeding 00:30:00 Why Do Babies Cry 00:30:00 Baby Car Seat Buying Tips 00:30:00 When You Spot Something Wrong 00:30:00 Baby Care and Breastfeeding 00:30:00 Baby Care And Television 00:15:00 Baby Hazards: Be Careful Or You May Not Know 00:30:00 Baby Pacifiers: Yes Or No 00:30:00 What's In The Nursery 00:30:00 Baby Bathing Is This Hard To Do 00:30:00 5 Things To Keep In Mind With Baby Care 00:30:00 Babies At Work Good Or Bad 00:15:00 Baby Sleeping Everything You Need To Know About Baby Sleeping 00:15:00 3 Best Organic Baby Sleeping Bags 00:30:00 All About Baby Sleeping Bags 00:30:00 Baby Sleeping and Intimacy 00:30:00 5 Steps To Get Your Baby To Sleep 00:30:00 Organic Baby Sleeping Linens 00:15:00 5 More Tips To Get Your Baby To Sleep 00:30:00 Baby Sleeping and Family 00:15:00 Allergies and Baby Sleeping 00:30:00 Baby Sleeping For You 00:15:00 Baby Sleeping For New Dads 00:30:00 Enough is Enough Baby Sleeping 00:30:00 Refusing to Sleep 01:00:00 3 Great Companies for Baby Sleeping Sacks 00:30:00 Teething and Baby Sleeping 00:30:00 5 Great Habits for Baby Sleeping 01:00:00 Organic Baby Sleeping 00:30:00 Baby Sleeping Techniques 00:30:00 The 5 S's To Baby Sleeping 00:30:00 The Controlled Crying Technique 00:30:00 Home Remedies For Baby Sleeping 00:30:00 How To Put Your Child To Bed Easily 01:00:00 Is Baby's Sleeping Affecting Other Children? 00:15:00 Multiple Bedtimes 00:30:00 SIDS 01:00:00 Mock Exam Mock Exam- Advanced Diploma in Baby Care 00:30:00 Final Exam Final Exam- Advanced Diploma in Baby Care 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Conversational leadership provides the space and infrastructure for knowledge sharing to take place. Self-leadership puts together taking responsibility for our outcomes and having tools to manage priorities. Self-leaders work at all level of an organization. Leadership means setting goals and persuading others to follow. They must know to improve their colleagues, and align the ambitions of the many with the needs of the organization. Supervisors represent an important force in the economy. If you are the supervisor you have to get the leadership skills. Here, you will the history of women in the workforce and offer personal opportunities for exploration, identification, and development of leadership strength and skills. So, get all the skills on leadership by taking this leadership diploma course. Learning Outcomes: Give a definition to your role as a manager and recognize how the role is different from the other roles you had Realist the management challenge and the latest activities of management Find out how you can get ready for an encounter the forces of change Figure out the paths for and your workspace to organize and have a jump to the next level Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager Improve your competence for communication with others in meetings and for presentations Devise an action plan so as to manage your career success Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Realise the wisdom innate in inspiring conversational leadership Narrate the four I's of conversational leadership Implement the basics of conversational leadership for developing results Organised a simple World Cafe as an epitome of conversational leadership Define self-leadership and what it means on an individual level Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals Describe the four pillars of self-leadership Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership Realise a brief history along with the evolution of women and leadership Identify the obstacles to women's leadership and know how to deal with them Knowing how to apply barriers in order to create benefits Provide a definition to Social as well as Emotional Intelligence and realise its significance at workplace leadership Figure out the value of Self-Awareness to recognise and own your individual strengths and skills Improvise a fundamental vision as well as brand for the leadership Realise the crucial leadership skills for women Demonstrate steps and skills for a good decision-making Devise your own Workplace Philosophy Statement as well as the Action Plan Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Leadership diploma course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our leadership diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module-1 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module-2 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module-3 What's In A Word? 00:15:00 Fundamental Elements 00:15:00 The Four-I Model of Organizational Conversation 00:45:00 The Conversational Leadership Framework 01:00:00 World Cafe 00:15:00 Module-4 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Module-5 Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Mock Exam Mock Exam- Leadership Diploma 00:30:00 Final Exam Final Exam- Leadership Diploma 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Project management involves skills and expertise which can help to run small to large projects in a very efficient way. Project management basically involves breaking down the workload into smaller sections and delegate the responsibilities to abled supervisors. Professional Project Management Diploma will give you all the knowledge about it. In this course, firstly, you will learn about the basics of project management. You will also learn work and resource breakdown structure, preparation of a basic schedule, project planning worksheet, etc. After that, you will get to know how to plan, sell and prepare a project, the role of a project manager, budgeting, teamwork and development, communication, etc. This course contents will help you to be better prepared for the future. Learning Outcomes: Narrate what has been mean by a project Decode what it means by a project management Locate the benefits of projects Recognise the stages of a project's life cycle Learn of selling ideas as well as making presentations linked to a project Learn how to prioritise projects Commence conceptualising the project, involving goals, as well as vision statements Apply project planning tools Learn how you can contribute to build a Statement of Work Realise what has been meant by a project Locate the steps that must be taken to accomplish projects on time as well as on budget Achieve a better capability so as to sell your ideas as well as prepare presentations Learn how to have knowledge of simple methods as well as tools to plan along with track your project Learn the techniques to keep the team motivated and focused at the same time. Realise what has been meant by a project Differentiate between a Project Charter as well as Statement of Work (SOW) Apply a SOW to commence your project planning Generate a Work Breakdown Structure so as to determine tasks required for completing a small project Produce a project schedule rooted on project tasks along with the resources Build a Resource Breakdown Structure in order to fix specific resources required for completing a small project Accomplish a Project Planning Worksheet in order to act like a touchstone for your project completion Recognise your project's tasks as well as resources Give orders for tasks applying the Work Breakdown Structure Make schedule tasks skilfully Exploit the fundamental planning tools for example, a Gantt chart, PERT diagram, as well as network diagram Make a project budget Rectify the project budget as well as schedule to attain targets Identify and manage risks Recognise and learn to manage risks Make a final project strategy Implement and make an end to a project Improvise as well as manage a change control formula Think thoroughly when selecting a project team Create the best of an assigned team Assist team switch on to different stages to be a high-functioning unit Boost productivity at team meetings Give rewards and inspire your team Enhance and apply a communication plan Have regular communications with sponsors and executives more positively Recognise plans to deal with problem with team members Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Project Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Professional Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Professional Project Management Diploma - Old Version Module - 1 Defining Projects and Project Management 00:15:00 The Role of a Project Manager 00:05:00 Pre-Assignment Review 00:15:00 How Can Projects Help Me? 00:15:00 A Project's Life Cycle 00:15:00 Selling a Project 00:15:00 Creating a Vision 00:05:00 Project Goals 00:15:00 Laying Out the Project 00:15:00 Module - 2 Project Risks 00:15:00 Contingency Planning 00:15:00 What Really Needs To Be Done? 00:30:00 The Work Breakdown Structure 00:15:00 Planning Tools 00:30:00 Budgets 00:15:00 Teamwork 00:15:00 Developing Teams 00:30:00 Aspirinia 00:00:00 Closing Out a Project 00:15:00 Team Meetings 00:30:00 Project Presentations 00:15:00 Module - 3 Project Management Basics 00:15:00 Beginning the Project Planning 00:30:00 The Work Breakdown Structure 00:15:00 Preparing a Basic Schedule 00:15:00 Resource Breakdown Structure 00:17:00 Project Planning Worksheet 00:15:00 Module - 4 What Really Needs To Be Done? 00:15:00 The Work Breakdown Structure 00:15:00 Scheduling Techniques 00:30:00 Budgeting Tips and Tricks 00:15:00 Assessing Project Risks 00:15:00 Preparing the Final Plan 00:15:00 Making it Fit 00:15:00 The Execution Phase 00:15:00 Controlling Changes 00:15:00 Closing Out a Project 00:15:00 Module - 5 Choosing the Project Team 01:00:00 Building a Winning Team 00:30:00 Managing Team Meetings 00:30:00 Easy Ways to Reward Your Team 00:30:00 Developing a Communication Plan 00:30:00 Communicating with Sponsors and Executives 00:30:00 Dealing with Problem Team Members 00:30:00 Mock Exam Mock Exam- Professional Project Management Diploma 00:30:00 Final Exam Final Exam- Professional Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00