The PMP course covers the latest trends, emerging practices, and core competencies that are required by a project management professional. Learners will also get an understanding of real-world scenarios through the case studies that are developed by the industry PMP-certified veterans.
Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this event management course, you will discover the world of seamless event execution and will gain comprehensive knowledge and practical skills to plan, organise and coordinate unforgettable events for various occasions. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the concept, goals, innovation, pitching, and feasibility of event management Understand the event scope and budget, customers, marketing plan and pricing Get to know the communication plan and project management approach of corporate events Learn how to choose a venue and identify spaces within the venue Understand what is accessibility and community impact Learn how to plan an event Understand the planning environment and safety in event management Get to know risk management and stakeholder management Learn what is dot planning, recruitment, and event suppliers Understand what is real-time monitoring and contingency plan Know how to measure success and process review Why Event Management Course right for you? This comprehensive event management course online will help you understand the vision, concept, goals, innovation, pitching, and feasibility of event management. You will also learn the event scope and budget, customers involved, marketing plan and pricing, communication plan, project management approach and stakeholders. This extensive event management training course is beneficial for those who have good time management skills, organising ability, higher levels of creativity and originality, and effective risk management. In addition, you will learn how to choose a venue, spaces within a venue, accessibility and community impacts. By the end of the course, you will have theoretical knowledge of event plans, planning environments, safety, risk management, emergency management, communications, and stakeholder management. Event Management Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Why Vision Concept Goals Innovation Pitching Feasibility What Event Scope and Budget Customers Marketing Plan and Pricing Communications Plan Project Management Approach Stakeholders When When Where Choosing a Venue Spaces within a Venue Accessibility and Community Impacts How Event Plan Planning Environment Safety Risk Management Emergency Management Checklists Stakeholder Management Communications On the Day Who Dot Planning Recruitment Event Suppliers Roles and Responsibilities Customers and Stakeholders How Well Real Time Monitoring Contingency Plan Measuring Success and Process Review All About You Characteristics of Great Event Managers Organisation Being Successful Your Wellbeing The Last Word The Last Word Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of event management. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This event management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Check out the Photography: Night Photography Masterclass Online Course and capture stunning night-time images using advanced techniques and equipment. This course is perfect for photographers of all levels who want to take their skills to the next level and create breathtaking photos after dark. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is an Event Management Course? A specialised programme or training that equips people with the information and skills to plan, organise, and carry out. The course aims to provide students with a thorough grasp of the business and the capacity to manage occasions of various sizes and complexities successfully. Is There Any Course For Event Organising? Yes, there are several courses for event management available. The training courses can range from short-term courses to diploma or degree programmes. You can check out the accredited courses of Lead Academy and start learning from the comfort of your home. What Are The Courses For Occasion Planning ? There are several courses available both online and in physical institutions. Some common types of courses are: Certificate/ diploma courses Bachelor's degree Master's degreet Online courses Professional development courses. What Course To Do For Managing Occasions ? You can consider doing a Bachelor's degree program. Moreover, a Diploma , an MBA, and a diploma in public relations and other popular courses offered in top colleges across the world. However If you want to progress your education and work on your passion to become an event manager, you can join Lead Academy's affordable and comprehensive online courses. What Is an Event Management Training Program All About? A training program is a specialised programme or training that equips people with the information and skills to plan, organise, and carry out. It covers areas such as planning, budgeting, marketing and promotion, logistics, risk management, and post-event evaluation. The course aims to provide students with a thorough grasp of the business as well as the capacity to manage occasions of various sizes and complexities successfully.
Overview With the ever-increasing demand for Accident Investigation Training Course in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Accident Investigation Training Course may be. Learning about Accident Investigation Training Course or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Accident Investigation Training Course .That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Accident Investigation Training Course is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Accident Investigation Training Course course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Accident Investigation Training Course course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Accident Investigation Training Course course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Accident Investigation Training Course , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Accident Investigation Training Course , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Accident Investigation Training Course ,or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Accident Investigation Training Course course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Introduction to Change Management. Introduction to Change Management. 00:00 Module 2_ Understanding Organizational Change. Understanding Organizational Change. 00:00 Module 3_ Stakeholder Management. Stakeholder Management. 00:00 Module 4_ Change Management Planning. Change Management Planning. 00:00 Module 5_ Managing Resistance to Change. Managing Resistance to Change. 00:00
Overview With the ever-increasing demand for Corporate Governance in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Corporate Governance may be. Learning about Corporate Governance or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Corporate Governance . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Corporate Governance is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Corporate Governance course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Corporate Governance course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Corporate Governance course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Corporate Governance , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Corporate Governance , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Corporate Governance , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Corporate Governance course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Corporate Governance Introduction to Corporate Governance 00:00 Module 2 The Role of the Board of Directors in Corporate Governance The Role of the Board of Directors in Corporate Governance 00:00 Module 3 Shareholder Rights and Engagement Shareholder Rights and Engagement 00:00 Module 4 Executive Management Executive Management 00:00 Module 5 Stakeholder Management Stakeholder Management 00:00 Module 6 Compliance and Ethics Compliance and Ethics 00:00 Module 7 Corporate Social Responsibility Corporate Social Responsibility 00:00
Boost your earning potential and learn the fundamentals of project planning and management with this in-depth training course! Are you looking to take your project management skills to the next level? The Project Management is the perfect professional development course for project managers and those aspiring to work in this industry. You will gain a set of in-demand skills needed to monitor the project management process from beginning to end! Whether you are studying for your PMP certification or looking to update your existing industry knowledge, this professional qualification is perfect for you. Why buy this Project Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Project Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Project Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Project Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Project Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:35:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Module 08: Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Module 09: Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Module 10: Change Management Change Management 00:16:00 Mock Exam Mock Exam - Project Management 00:20:00 Final Exam Final Exam - Project Management 00:20:00
The “ISO 22301:2019 Lead Implementer ” course provides comprehensive training in the ISO 22301:2019 standard and all its requirements from the Implementer ’s point of view, as well as basic skills necessary to execute the requirements. It’s a practical-oriented training that should be considered “a must” for every ISO 22301:2019 Implementer. This intensive course is specifically designed to participants to serve as ISO 22301:2019 Lead Implementers.
Overview Learn the key to successful project management and how to implement PRINCE2 methodology, with this complete Project and Operation Management! The Project and Operation Management is ideal for aspiring professionals preparing for their PMP exam and anyone looking to kickstart a career in this field. You will learn up-to-date industry knowledge to drive your career forward, including techniques and strategies used by experienced professionals. This qualification is industry-recognised to ensure you get the best out of your learning experience. Get certified online and take with you a new set of skills to add to your CV! Why buy this Project and Operation Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Project and Operation Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Project and Operation Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Project and Operation Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Project and Operation Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:35:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Module 08: Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Module 09: Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Module 10: Change Management Change Management 00:16:00 Mock Exam Mock Exam - Project and Operation Management 00:20:00 Final Exam Final Exam - Project and Operation Management 00:20:00