802 Speech courses in Cardiff delivered Online

Improving Communications UK offers an Advanced Presentation Skills course designed to enhance public speaking abilities and improve the use of presentation software. This course provides delegates with the opportunity to refine their skills in a supportive environment. As delegates deliver their presentations, they are coached on key areas such as body language, posture, word choice, confidence, eye contact, volume, and reducing verbal tics and filler words. This comprehensive approach ensures that delegates can effectively engage their audience and convey their message with clarity and confidence. The course also focuses on enhancing content and visual aids, typically using software like PowerPoint. Delegates learn how to: Clearly state their purpose Reduce text on slides Create user-friendly messages Select impactful graphics to support their message By the end of the course, delegates will be able to deliver organised and engaging presentations that motivate audiences, craft streamlined messages, enhance their stage presence, and convince listeners with compelling evidence in speech and visuals. This course is ideal for those seeking to improve their presentation skills and make a lasting impact. The Advanced Presentation Skills course is a 4-hour interactive virtual class for up to six delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a personal and interactive learning experience from the comfort of one's own home.

Description Acquired Communication Disorders Diploma Introducing the Acquired Communication Disorders Diploma, a comprehensive online programme tailored for individuals keen to deepen their understanding of the myriad communication disorders acquired post birth. This diploma sheds light on the intricacies and challenges faced by those with such disorders, ensuring that participants are well-equipped with the knowledge and skills to make a significant difference in the lives of affected individuals. This online course meticulously covers a broad spectrum of topics that encompass the diverse realm of acquired communication disorders. Participants will embark on a learning journey that begins with a foundational understanding of acquired communication disorders. This foundation establishes a solid base, allowing learners to grasp the complexities of each subsequent topic with clarity and confidence. One of the significant areas of study within the Acquired Communication Disorders Diploma revolves around Aphasia and its variants. Aphasia, a condition that can impede an individual's ability to communicate, is dissected in depth to provide learners with a clear comprehension of its forms and implications. Furthermore, the diploma delves into Dysarthria, shedding light on the complications that arise due to speech muscle weakness. The course also introduces participants to Apraxia of Speech, helping them to discern the differences between the two and comprehend the unique challenges posed by Apraxia. Another crucial component of the curriculum pertains to Traumatic Brain Injuries (TBI) and their relationship with communication. This module equips learners with the knowledge to understand the profound impact of TBIs on an individual's ability to communicate effectively. Notably, the Acquired Communication Disorders Diploma does not stop at exploring disorders stemming from injuries or muscle weaknesses. The curriculum also touches upon the effects of Right Hemisphere Brain Damage, a crucial topic that warrants in-depth understanding due to its intricate link with communication challenges. Dementia, often associated with memory impairment, also plays a role in communication disorders. Within this diploma, participants will explore the intricate relationship between dementia and communication disorders, gaining a well-rounded understanding of the topic. Voice Disorders and Communication is yet another pivotal section of this programme. It gives a comprehensive overview of how various voice disorders can influence and impede effective communication. This insight is invaluable for those aiming to assist individuals facing such challenges. With the rise of technology, Assistive Technology in Communication has become an increasingly important topic. This course offers valuable insights into the latest technological advancements and tools that can aid individuals with communication disorders. Lastly, but by no means least, the role of Speech-Language Pathologists is highlighted. These professionals play a crucial role in diagnosing, treating, and supporting individuals with communication disorders. The Acquired Communication Disorders Diploma equips participants with the knowledge to understand and appreciate the vital role these pathologists play in the realm of communication disorders. In essence, the Acquired Communication Disorders Diploma is an online course that offers a comprehensive and in-depth exploration of the multifaceted world of acquired communication disorders. With a curriculum that is both wide-ranging and detailed, participants are guaranteed a thorough and enlightening learning experience. If you're passionate about understanding and helping those with communication disorders, this diploma is a must-enrol. What you will learn 1:Understanding Acquired Communication Disorders 2:Aphasia and Its Variants 3:Dysarthria: Speech Muscle Weakness 4:Apraxia of Speech 5:Traumatic Brain Injuries (TBI) and Communication 6:Right Hemisphere Brain Damage 7:Dementia and Communication Disorders 8:Voice Disorders and Communication 9:Assistive Technology in Communication 10:The Role of Speech-Language Pathologists Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Occupational Therapy: Occupational Therapy Activate your capabilities with occupational therapy now and find a road to healing and empowerment! Do you desire to pursue a career in occupational therapy or do you want to expand your knowledge in this occupational therapy field? If you want to truly impact people's lives, enrol in our occupational therapy program! You will gain the skills necessary to become a skilled occupational therapy assistant by taking our course in occupational therapy. You will be guided through the process of becoming a qualified assistant with a focus on working with people in occupational therapy settings. The most significant and fascinating theories and paradigms of occupational therapy practice are covered in this occupational therapy course. You will gain knowledge about working with children and adults who have physical and intellectual challenges, fundamental anatomy and physiology. Throughout the Occupational Therapy: Occupational Therapy course you will learn to make strategies for assisting patients in overcoming depression and poor self-esteem, and possible alternatives to occupational therapy. Moreover, from occupational therapy You will also learn about occupational therapists' ongoing professional and personal development. By the end of the Occupational Therapy: Occupational Therapy course you will know how to assist a patient in accepting their current state and moving toward a full recovery, and much more. Take advantage of the chance to learn about Occupational Therapy's techniques for helping people regain their independence, overcome obstacles, and enjoy life to the fullest. Enrol in our Occupational Therapy course to improve people's lives and advance your professional chances! Main Course: Occupational Therapy Free Courses are including with this Occupational Therapy: Occupational Therapy Course Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Autism training Diploma Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Speech & Language Therapy Course Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Paediatric First Aid Course Special Offers of this Occupational Therapy: Occupational Therapy Course This Occupational Therapy Course includes a FREE PDF Certificate. Lifetime access to this Occupational Therapy Course Instant access to this Occupational Therapy Course Get FREE Tutor Support to this Occupational Therapy Course Occupational Therapy: Occupational Therapy The basis for your journey into the field of occupational therapy will be provided by this extensive course on occupational therapy. Gain understanding of the many facets of occupational therapy through this course, as well as its critical role in enhancing the quality of life for people of all ages. Who is this course for? Occupational Therapy: Occupational Therapy If you want to advance your technical abilities and get ready for the career you want, this occupational therapy course is ideal for you! Requirements Occupational Therapy: Occupational Therapy To enrol in this Occupational Therapy: Occupational Therapy Course, students must fulfil the following requirements. To join in our Occupational Therapy: Occupational Therapy Course, you must have a strong command of the English language. To successfully complete our Occupational Therapy: Occupational Therapy Course, you must be vivacious and self driven. To complete our Occupational Therapy: Occupational Therapy Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Occupational Therapy: Occupational Therapy Course.

Whether you're speaking in a team meeting or presenting in front of an audience, delivering a great speech is a huge achievement. Your presentation can strongly affect the way that people think about you. That's why public speaking causes so much anxiety and concern. The Perfect Presenting: Top Tips for Public Speaking with Alan Stevens course will be providing you with public speaking tips that help to overcome your anxiety, disperse myths, and better your performance. You'll introduce with a few scientifically-proven characteristics of compelling public speakers that you should follow to become an influential and inspiring leader. Besides, you'll learn multiple ways to hinder fear and learn to deliver a memorable speech. Also, learn how to draft the structure for your speech, and present winning speeches. What Will I Learn? Being confident to deliver any type of speech Being able to create and deliver a great speech at short notice Knowing how to create and deliver your core message Knowing how to handle any type of question Knowing how to cope with any problems Requirements: No prerequisites Introduction Introduction to the Course and Instructor FREE 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Course Certification

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Disability Assessor Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Disability Assessor Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Disability Assessor Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Disability Assessor Training and help you along your learning journey. Advanced audio-visual learning modules of these Disability Assessor Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Disability Assessor Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Disability Assessor Training Bundle Consists of the following Premium courses: Course 01: Disability Assessor Training Course 02: Neuropsychology and Development of Children Course 03: Understanding Autism Awareness and Diagnosis Course 04: Dyslexia Awareness Course Course 05: Cerebral Palsy Awareness Course 06: Child Language Disorder (CLD) Course 07: British Sign Language (BSL) Level 1 & 2 with Bonus Module Course 08: Home Based Childcare Course Course 09: Level 3 Mental Health and Adolescent Course Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Child Neglect Awareness Certificate Course Course 12: Speech Therapy Level 3 Course 13: Play Therapy Course 14: Safeguarding Children Level 3 Enrol now in Disability Assessor Training to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Disability Assessor Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Disability Assessor Training Module 01: Disability Assessment and Disability Assessor Module 02: Legal Frameworks, Policy and Guidelines Module 03: Disability Models and Disability Assessment Methods Module 04: Preparation for the Assessment Module 05: The Assessment Process Module 06: ICF and Disability Assessment Module 07: Assistive Technology and Ergonomics Module 08: Disability Assessment Report Writing Course 02: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk Taking Adolescent Risk Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How it can help you The Danger of Unearned Rewards (Habituation and Expectations) And much more... Course 03: Understanding Autism Awareness and Diagnosis Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 04: Dyslexia Awareness Course Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Dyslexia in the School Module 04: Cognitive Approaches in Dyslexia Module 05: The Legal Rights of Dyslexics Course 05: Cerebral Palsy Awareness Module 01: Understanding Cerebral Palsy Module 02: Causes and Symptoms of Cerebral Palsy Module 03: Epidemiology of Cerebral Palsy Module 04: Diagnosis of Cerebral Palsy Module 05: Principles of Treatment Module 06: Principles of Rehabilitation: Occupational and Physical Therapy And much more... Course 06: Child Language Disorder (CLD) Introduction to Child Language Disorder Children with Specific Language Disorder Acquired Language Disorders in Children Language Disorders in Children with Intellectual Disability of Genetic Syndromes Diagnosis Treatments for Child Language Disorders Course 07: British Sign Language (BSL) Level 1 & 2 with Bonus Module Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave And much more... Course 08: Home Based Childcare Course Module 01: Introduction to Home-Based Childcare Module 02: Registering as an Approved Home-Based Childcarer Module 03: Effective Skills of a Childcarer Module 04: Children's Learning and Development Module 05: Safeguarding Children And much more... Course 09: Level 3 Mental Health and Adolescent Course Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults And much more... Course 10: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents And much more... Course 11: Child Neglect Awareness Certificate Course Module 1: Introduction to Child Neglect Module 2: Signs of Child Neglect Module 3: Risk Factors for Neglect Module 4: The impact of Child Neglect Module 5: Child Neglect Cases Module 6: Legislation Surrounding Child Neglect Course 12: Speech Therapy Level 3 Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Course 13: Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children And much more... Course 14: Safeguarding Children Level 3 Module 01: Laws and Guidance Module 02: Social and Emotional Development Module 03: Personality and Intellectual Development of Children Module 04: Child Abuse Module 05: Sexual Abuse Module 06: The Impact of Domestic Violence and Abuse on Children And much more... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Disability Assessor Training bundle. Requirements Our Disability Assessor Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Disability Assessor Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Duration 1 Days 6 CPD hours This course is intended for The Azure AI Fundamentals course is designed for anyone interested in learning about the types of solution artificial intelligence (AI) makes possible, and the services on Microsoft Azure that you can use to create them. You don?t need to have any experience of using Microsoft Azure before taking this course, but a basic level of familiarity with computer technology and the Internet is assumed. Some of the concepts covered in the course require a basic understanding of mathematics, such as the ability to interpret charts. The course includes hands-on activities that involve working with data and running code, so a knowledge of fundamental programming principles will be helpful. This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. Prerequisites Prerequisite certification is not required before taking this course. Successful Azure AI Fundamental students start with some basic awareness of computing and internet concepts, and an interest in using Azure AI services. Specifically: Experience using computers and the internet. Interest in use cases for AI applications and machine learning models. A willingness to learn through hands-on exp... 1 - Fundamental AI Concepts Understand machine learning Understand computer vision Understand natural language processing Understand document intelligence and knowledge mining Understand generative AI Challenges and risks with AI Understand Responsible AI 2 - Fundamentals of machine learning What is machine learning? Types of machine learning Regression Binary classification Multiclass classification Clustering Deep learning Azure Machine Learning 3 - Fundamentals of Azure AI services AI services on the Azure platform Create Azure AI service resources Use Azure AI services Understand authentication for Azure AI services 4 - Fundamentals of Computer Vision Images and image processing Machine learning for computer vision Azure AI Vision 5 - Fundamentals of Facial Recognition Understand Face analysis Get started with Face analysis on Azure 6 - Fundamentals of optical character recognition Get started with Vision Studio on Azure 7 - Fundamentals of Text Analysis with the Language Service Understand Text Analytics Get started with text analysis 8 - Fundamentals of question answering with the Language Service Understand question answering Get started with the Language service and Azure Bot Service 9 - Fundamentals of conversational language understanding Describe conversational language understanding Get started with conversational language understanding in Azure 10 - Fundamentals of Azure AI Speech Understand speech recognition and synthesis Get started with speech on Azure 11 - Fundamentals of Azure AI Document Intelligence Explore capabilities of document intelligence Get started with receipt analysis on Azure 12 - Fundamentals of Knowledge Mining with Azure Cognitive Search What is Azure Cognitive Search? Identify elements of a search solution Use a skillset to define an enrichment pipeline Understand indexes Use an indexer to build an index Persist enriched data in a knowledge store Create an index in the Azure portal Query data in an Azure Cognitive Search index 13 - Fundamentals of Generative AI What is generative AI? Large language models What is Azure OpenAI? What are copilots? Improve generative AI responses with prompt engineering 14 - Fundamentals of Azure OpenAI Service What is generative AI Describe Azure OpenAI How to use Azure OpenAI Understand OpenAI's natural language capabilities Understand OpenAI code generation capabilities Understand OpenAI's image generation capabilities Describe Azure OpenAI's access and responsible AI policies 15 - Fundamentals of Responsible Generative AI Plan a responsible generative AI solution Identify potential harms Measure potential harms Mitigate potential harms Operate a responsible generative AI solution Additional course details: Nexus Humans AI-900T00 - Microsoft Azure AI Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AI-900T00 - Microsoft Azure AI Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are you new to public speaking? Or do you just want to be confident in speaking in front of people? Or are you someone who just want to influence people? What are you waiting for? Learn how to be a confident Public Speaker and influence your audience with your Public Speaking Prowess in this course now! Description: Public speaking is one of the most important and most dreaded forms of communication. It is an important way of communication that focuses on individual's direct speech to a certain audience in a structured and well-organized manner to be able to influence or entertain them. As connecting with people might be difficult at times, it will be easier for you to be confident on this if you learn how to communicate successfully through public speaking. If you are having difficulties communicating and connecting with your audience, or if you are having trouble making your own speech, then this course will surely help you with that! This course will also help you in overcoming your fears in public speaking and prepare yourself in creating visual aids that are effective in relaying your message to your audience. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking and to be able to communicate their message to a large audience. Or anyone who has an interest in communication through public speaking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Public Speaking will be very beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Part One: The Foundations of Public Speaking Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Part Two: Preparing Your Speech Select The Topic 01:00:00 Analyze The Audience 01:00:00 Part Three: Developing Your Speech Organize The Speech 01:00:00 Outline The Speech 00:30:00 Part Four: Presenting Your Speech Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Mock Exam Mock Exam- Diploma in Public Speaking 00:30:00 Final Exam Final Exam- Diploma in Public Speaking 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

GSM training course description GSM is in widespread use today. This seminar gives an comprehensive overview of GSM. What will you learn Explain what GSM is. Describe the architecture of the GSM network. Describe the GSM protocol stack. GSM training course details Who will benefit: Anyone who needs to know more about GSM. Prerequisites: Telecommunications Introduction Duration 2 days GSM training course contents Introduction History of GSM, analogue networks, digital networks, PCS1900. GSM services Telephony, digital encoding, data rates, Group 3 fax, SMS, Supplementary services. GSM architecture Mobile station Mobile Equipment (ME), Subscriber Identity Module (SIM). Base Station Subsystem Base Transceiver Station (BTS), Base Station Controller (BSC). Network Subsystem Mobile Services Switching Centre (MSC), Home Location Register (HLR), Visitor Location Register (VLR), Equipment Identity Register (EIR), Visitor Location register (VLR), Authentication Centre (AuC) Radio Link Aspects Bands, FDMA, TDMA, Traffic channels, Control channels, Speech coding, Channel coding and modulation, Multipath equalisation, Frequency hopping. GSM signalling SS7 overview, GSM SS7 nodes, Base Station Subsystem Application Part (BSSAP), Transaction Capabilities Application Part (TCAP), Mobile Application Part (MAP). Interfaces Um, Abis and A interfaces. Mobility and call processing in GSM Attach & location update process, mobile originate, mobile termination, handovers. GSM services Tele services, Bearer services, supplementary services, SMS, security. GSM futures GPRS, UMTS.

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

You will learn Python-based deep learning and machine learning techniques through this course. With numerous real-world case studies, we will go over all the mathematics needed to master deep learning algorithms. We will study Backpropagation, Feed Forward Network, Artificial Neural Networks, CNN, RNN, Transfer Learning, and more.