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23 Speech courses in London

Public Speaking 1 Day Training in London

By Mangates

Public Speaking 1 Day Training in London

Public Speaking 1 Day Training in London
Delivered In-Person + more
£595 to £795

Communication Strategies 1 Day Workshop in London

By Mangates

Communication Strategies 1 Day Workshop in London

Communication Strategies 1 Day Workshop in London
Delivered In-Person + more
£595 to £795

Communication Strategies 1 Day Workshop in Bromley

By Mangates

Communication Strategies 1 Day Workshop in Bromley

Communication Strategies 1 Day Workshop in Bromley
Delivered In-Person + more
£595 to £795

Communication Strategies 1 Day Workshop in Heathrow

By Mangates

Communication Strategies 1 Day Workshop in Heathrow

Communication Strategies 1 Day Workshop in Heathrow
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Bromley

By Mangates

Business Networking 1 Day Training in Bromley

Master Business Networking in Just 1 Day - Join our Workshop in Bromley
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in London

By Mangates

Business Networking 1 Day Training in London

Master Business Networking in Just 1 Day - Join our Workshop in London
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Bromley

By Mangates

Public Speaking 1 Day Training in Bromley

Public Speaking 1 Day Training in Bromley
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Heathrow

By Mangates

Public Speaking 1 Day Training in Heathrow

Public Speaking 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Total GSM

5.0(3)

By Systems & Network Training

GSM training course description GSM is in widespread use today. This seminar gives an comprehensive overview of GSM. What will you learn Explain what GSM is. Describe the architecture of the GSM network. Describe the GSM protocol stack. GSM training course details Who will benefit: Anyone who needs to know more about GSM. Prerequisites: Telecommunications Introduction Duration 2 days GSM training course contents Introduction History of GSM, analogue networks, digital networks, PCS1900. GSM services Telephony, digital encoding, data rates, Group 3 fax, SMS, Supplementary services. GSM architecture Mobile station Mobile Equipment (ME), Subscriber Identity Module (SIM). Base Station Subsystem Base Transceiver Station (BTS), Base Station Controller (BSC). Network Subsystem Mobile Services Switching Centre (MSC), Home Location Register (HLR), Visitor Location Register (VLR), Equipment Identity Register (EIR), Visitor Location register (VLR), Authentication Centre (AuC) Radio Link Aspects Bands, FDMA, TDMA, Traffic channels, Control channels, Speech coding, Channel coding and modulation, Multipath equalisation, Frequency hopping. GSM signalling SS7 overview, GSM SS7 nodes, Base Station Subsystem Application Part (BSSAP), Transaction Capabilities Application Part (TCAP), Mobile Application Part (MAP). Interfaces Um, Abis and A interfaces. Mobility and call processing in GSM Attach & location update process, mobile originate, mobile termination, handovers. GSM services Tele services, Bearer services, supplementary services, SMS, security. GSM futures GPRS, UMTS.

Total GSM
Delivered in Internationally or OnlineFlexible Dates
£2,477

Essential call centre technologies

5.0(3)

By Systems & Network Training

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Essential call centre technologies
Delivered in Internationally or OnlineFlexible Dates
£2,477

Educators matching "Speech"

Show all 94
Happy Chatters Speech & Language

happy chatters speech & language

London

My journey into the world of speech and language therapy came at a time when I needed help in developing my daughter’s speech & language skills. Whilst we worked with the NHS, who did the best they could with the resources available, it became apparent that she would need more for her to progress. I felt it was up to me to open up her world further to encourage and develop her comprehension and expressive language. As a parent when your child is non – traditionally speaking it is difficult to understand how to help them and this can be extremely frustrating. Working with my daughter has inspired me to help other parents and children in similar circumstances. Using my skills as a professional and a mother I am able to empower parents/caregivers on the best way they can help their children. Being a proud mum to my autistic daughter has taught me so much but mostly understanding that as parents it is our responsibility to ensure that our children develop the necessary life skills to become young confident people and in doing so a big part of this is being able to recognise when ‘you’ as a parent need help to ensure all their needs are fully met. As a Speech & Language Associate Practitioner I currently run a Speech and Language clinic (Happy Chatters Speech & Language) in Northwest London. I work with children within the early years settings and specialise in working with children on the Autism Spectrum. I am fortunate to work alongside highly professional Speech & Language therapists to ensure a holistic approach in delivering personalised models.