Life Just Got Better This Spring! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Massage and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Massage bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Massage course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Massage, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Massage Bundle Consists of the following Premium courses: Course 01: Learn the Art of Massage Course 02: Massage Therapist - A successful Business Course 03: Training on Professional Massage or Bodywork Business Course 04: Physiotherapy Assistant Course 05: Pain Management Course 06: Hydrotherapy Course 07: Functional Skills - Fitness Course 08: Biohacking Your Physical and Mental Health Course 09: Aging and Longevity Secrets Course 10: Customer Relationship Management Course 11: Effective Communication Skills Diploma Course 12: Infection Prevention Training Course 13: Personal Hygiene Course 14: Complete Communication Skills Master Class for Life Benefits you'll get from choosing Apex Learning for this Massage Training: Pay once and get lifetime access to 13 CPD courses including this Massage Training Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Learn the Art of Massage Introduction Part 1 Introduction Part 2 Introductory Stroke Upper Back Pressure Upper Back Pressure (positioned lower back) Trapezius- Seated Open Up Pectorals Scanlines Shoulders Top of Shoulders Seated Face and Scalp And Much More..... Course 02: Massage Therapist - A successful Business Introduction Let's get these steps done first to generate more clients immediately What Business set up is right for you? The pros and cons of each Your new way of treating your clients. What else you need to be doing correctly Course 03: Training on Professional Massage or Bodywork Business Introduction Before Taking Clients Scheduling Appointments Home Studio Clients Achieving an Online Presence Client Retention Free and Affordable Advertising Taking Credit Card Payments And Much More..... Course 04: Physiotherapy Assistant Introduction to Physiotherapy The Standards for Physiotherapists The Physiotherapy Interventions Sports Physiotherapy Neurological Physiotherapy Musculoskeletal Physiotherapy Respiratory Physiotherapy Paediatric Physiotherapy Evidence-Based Physiotherapy (EBP) Building a Career as a Physiotherapist Course 05: Pain Management Introducing Pain Management Pain Theories Types of Pain Physiology and Psychology of Acute Pain Pain as a Long-term Condition Back and Neck Pain Headache Neuropathic Pain and Its Management Cancer Pain Assessment of Pain Relaxation for Pain Management Course 06: Hydrotherapy Introduction to Hydrotherapy Anatomy and Physiology Review Types of Hydrotherapy Effects of Hydrotherapy Common Conditions Treated with Hydrotherapy Hydrotherapy for Shoulder and Lower Limb Hydrotherapy for Animals Course 07: Functional Skills - Fitness Introduction Benefits Of Functional Fitness Functional Fitness Training Areas Conclusion to Functional Fitness Training Course 08: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 09: Aging and Longevity Secrets Introduction To Reverse Aging & Benefit Lifestyle - Diet - Routines Secrets To Younger Looking Skin Powerful Anti-Aging Supplements Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 12: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Course 13: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 14: Complete Communication Skills Master Class for Life Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Learn the Art of Massage) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Learn the Art of Massage) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans
If you prefer the convenience of learning from home, or live outside the UK, join our online hypnotherapy training. We welcome students from all over the world* and you can study at either Foundation or Practitioner levels. If you want to train during the week, our midweek class offers a blended option, including both online and in-person students. This involves attending for one full day, then thirty-eight half days (one per week in term time only). It starts in September, so the Foundation level ends in January and the Practitioner level in July. Availability of blended places is limited, so please complete the enrolment form in good time.
Looking forward to learning a new language? Want to add a new language? Is it Chinese that you are interested in learning? Then, believe me, you are searching at the right place, register now to benefit from this course. Description: Learning about anything has many advantages to a person as well as new languages. One of the languages of the world that is competing eagerly to become to world's dominating language is Chinese. Many people are looking forward to learning this language not only for their career beneficence but for the personal satisfaction as well. This course is designed for the people who are will to learn Chinese without any delay. In this course, you will learn about the advantages of learning Chinese. It will teach you the different methods through which you can learn and understand Chinese. You will also be taught about the easy ways through which you can learn it easily. You will learn about the different techniques which will help you speak Chinese. You will learn about the basics of written Chinese. Who is the course for? For people who are willing to learn a new language that is Chinese. For people who are willing to enhance their professional career by learning new languages. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Chinese as Foreign Language is a useful qualification to possess, and would be beneficial for the following careers: Customer service Social work administer Healthcare Chinese subject teacher Translator. Level 2 Certificate in Chinese as Foreign Language Introduction 00:15:00 Some Simple Facts Regarding the Chinese Language 00:30:00 Ways to Learn the Chinese Language 00:30:00 How to Learn Chinese 00:30:00 Easy Ways to Learn Chinese 00:30:00 Some Basic Language Skills for Learning Chinese 00:30:00 Learning Chinese Online 00:30:00 Some Techniques May Assist You to Learn Speaking Chinese 00:30:00 Conclusion 00:15:00 Additional Supporting Material Chinese Language Learning 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Chinese as Foreign Language 00:20:00 Final Exam Final Exam- Level 2 Certificate in Chinese as Foreign Language 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
ð Elevate Your Impact: Zooming in on Engaged Audiences Online Course ð Are you tired of delivering presentations that seem to fall on deaf ears? Do you want to captivate your audience and leave a lasting impression every time you speak? Look no further - our 'Zooming in on Engaged Audiences' online course is the key to unlocking your full potential as a dynamic and influential communicator! ð What You'll Gain from this Course: ⨠Masterful Presentation Skills: Learn the art of commanding attention from the moment you start speaking. Discover proven techniques to keep your audience engaged, focused, and eager for more. ⨠Interactive Storytelling: Transform your content into compelling narratives that resonate with your audience. Craft stories that not only inform but also inspire and leave a lasting impact. ⨠Technical Mastery of Zoom: Unleash the full power of Zoom with insider tips and tricks. Navigate the platform seamlessly, create engaging polls, and utilize breakout sessions effectively to keep your audience actively participating. ⨠Adapting to Virtual Environments: Whether you're presenting to a small team or a global audience, learn how to adapt your communication style to create a genuine connection, even through the virtual realm. ⨠Audience Psychology: Understand the psychology behind audience behavior and tailor your presentations to meet their needs. Connect on a deeper level and leave a lasting impression every time. ⨠Confidence Boosting Techniques: Overcome stage fright and build unshakable confidence. Discover practical strategies to manage nerves and present with poise, ensuring your message is delivered with impact. ð Course Highlights: ð¥ Interactive Modules: Engage in immersive modules designed to enhance your skills through practical exercises, real-life examples, and interactive quizzes. ð¥ Live Q&A Sessions: Get personalized feedback and have your burning questions answered by industry experts during our live Q&A sessions. ð¥ Exclusive Community: Join a community of like-minded individuals, share experiences, and receive ongoing support in your journey to becoming a masterful presenter. ð¥ Lifetime Access: Enjoy lifetime access to course materials, updates, and a growing library of resources to continuously sharpen your skills. ð¥ Certificate of Completion: Showcase your newfound expertise with a certificate of completion, a valuable addition to your professional portfolio. ð Don't miss this opportunity to transform your presentations and captivate your audience like never before! Enroll now and take the first step towards becoming a master communicator. ð Ready to Zoom in on Engaged Audiences? Enroll now and embark on a transformative journey to presentation excellence! ð Course Curriculum Basic Overview 00:00 Plans and Pricing 00:00 Zoom Referral and Partnership Programs 00:00 Meeting Settings 00:00 Adding In Your Calendar 00:00 User Settings 00:00 Live Closed Captioning 00:00 Creating A Meeting - Part 1 00:00 Creating A Meeting - Part 2 00:00 Creating A Webinar - Part 1 00:00 Creating A Webinar - Part 2 00:00 Mobile Meetings and Webinars 00:00 Scheduling with Calendar 00:00 Managing Your Zoom Recording 00:00 Editing Your Zoom Recording 00:00 Transcribing Your Recording 00:00 Native Integrations - YouTube 00:00 Storage Integrations 00:00 Transcribing Your Recording 00:00 Conclusion 00:00 Advanced Overview 00:00 On Demand Webinars - Part 1 00:00 On Demand Webinars - Part 2 00:00 Streaming Webinars To Facebook Live - Part 1 00:00 Streaming Webinars To Facebook Live - Part 2 00:00 Streaming Webinars To Youtube Live - Part 1 00:00 Streaming Webinars To Youtube Live - Part 2 00:00 Zapier Integrations Overview 00:00 Zoom and Aweber 00:00 Zoom and Getresponse 00:00 Zoom and Meetup 00:00 Zoom and Eventbrite 00:00 Zoom and PayPal 00:00 Zoom and Stripe 00:00 Zoom and Manychat 00:00 Integration with Skype 00:00 Live Example - Part 1 00:00 Live Example - Part 2 00:00 Live Example - Part 3 00:00 Conclusion 00:00
This Hotel Receptionist course is for SPANISH Speaking People This Spanish Hotel Receptionist course is perfect for anyone from a Hotel Receptionist to Front Office Supervisors. You will get the overview of the hotel industry learning communication skills, Customer Service, Conflict Management and Filing Systems and Record Keeping to name a few. Moreover, You will be able to handle any situations that come your way with ease. According to Reed a Hotel Receptionist can earn upto £24,000 in a year depending on experience, location and other factors. So what are you waiting for enrol now and take this Hotel Receptionist course as a guide to perfectly execute the role of a Hotel Receptionist. Translated in Spanish: Este curso de espa��ol para recepcionista de hotel es perfecto para cualquier persona, desde recepcionista de hotel hasta supervisores de recepci��n. Obtendr�� una descripci��n general de la industria hotelera aprendiendo habilidades de comunicaci��n, servicio al cliente, gesti��n de conflictos y sistemas de archivo y mantenimiento de registros, por nombrar algunos. Adem��s, podr�� manejar cualquier situaci��n que se le presente con facilidad. Seg��n Reed, un recepcionista de hotel puede ganar hasta £24.000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. Entonces, ��qu�� esperas para inscribirte ahora y realizar este curso de Recepcionista de Hotel como gu��a para ejecutar a la perfecci��n el rol de Recepcionista de Hotel? Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Hotel Receptionist (In Spanish) Module 01: Panorama general de la industria hotelera Module 02: Gesti��n of Frente Oficina de Operaciones Module 03: Habilidades de comunicaci��n Module 04: Servicio al cliente Module 05: Habilidades de un administrador eficaz Module 06: Gesti��n de conflictos Module 07: Gesti��n del tiempo Module 08: Habilidades organizativas Module 09: T��cnicas de negociaci��n Module 10: Habilidades telef��nicas comerciales Module 11: Sistemas de archivo y mantenimiento de registros Learning Outcomes: Understand hotel industry dynamics, roles, and responsibilities. Execute front office operations efficiently with effective management techniques. Enhance communication skills for effective guest interaction and team collaboration. Provide exceptional customer service catering to diverse guest needs. Apply managerial skills in handling staff, tasks, and daily operations. Resolve conflicts, manage time, organize tasks, and negotiate effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Receptionist (In Spanish) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Receptionist (In Spanish). Moreover, this course is ideal for: Individuals seeking entry-level positions in hotel receptionist roles. Those aiming to develop foundational skills in hospitality management. Students pursuing careers in the hospitality and tourism sectors. Professionals looking to enhance their customer service and managerial abilities. Anyone interested in a career at the frontline of hospitality services. Requirements There are no requirements needed to enrol into this Hotel Receptionist (In Spanish) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Receptionist (In Spanish) course. Career path After finishing this Hotel Receptionist (In Spanish) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Receptionist (In Spanish) are: Hotel Receptionist Front Desk Agent Guest Service Associate Concierge Reservation Agent Front Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Improve your essential skills with our Functional Skills Maths & English course. Build a strong foundation in numeracy and literacy to excel in both work and life.