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1617 Speaking courses in Cardiff delivered Online

IELTS Exam Preparation

By Course Cloud

Do you want to learn how to improve your IELTS scores? Then this IELTS Exam Preparation course is for you. You will learn how to improve in various areas such as speaking and reading. You will confidently learn how to effectively prepare for your IELTS exam. Upon completion, you will be able to understand the content included in the IELTS exam. This course will give you a deeper insight into developing a strong written argument. You will also learn how to structure essays using the appropriate tone and paragraph layout. If you are interested in getting the best preparation for your IELTS exam, this course will help you do so. IELTS Exam Preparation is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the or relevant sector.  This course is accredited by CPD so you will get a career boost upon completing this course. Our IELTS Exam Preparation is packed with 27 modules and 3 hours, 4 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

IELTS Exam Preparation
Delivered Online On Demand
£25

Email Management and Ethics

By OnlineCoursesLearning.com

Email Management and Ethics Certification Email is unavoidable in the present working environment. Despite industry, area, or even position, you will undoubtedly require the utilization of email in some limit sooner or later in your profession. Representatives need to see how to utilize email appropriately in a working environment setting, and businesses should have the option to create and execute email approaches that mirror the qualities and objectives of the association, while additionally remaining admirably inside the lawful structure set out in regards to email correspondence with customers. Getting familiar with how to deal with your email and lead business through email in a moral manner is a significant piece of any work job. This course expounds on email the board and morals, giving you the apparatuses you need to lead your business through email without estranging clients or conflicting with the law. In the first place, we start by giving you general data about email, including how it is frequently abused in the working environment. Then, we talk about appropriate email behavior, which is a urgent piece of speaking with others. Against spam enactment and practices are likewise covered. At long last, we detail the means engaged with making a moral email strategy. You Will Learn: The motivation behind working environment email The distinction among scrambled and decoded messages How you should create the substance of an email The pertinent bits of UK law identifying with email advertising Why you ought to make a composed email strategy The most effective method to make a hearty approach that incorporates all you require Advantages of Taking This Course: Seeing more about email encryption, including why it is so essential to your work environment security Figuring out how to treat connections in a manner that gets them past garbage mail channels and into your client's inboxes Figuring out how to agree with UK law in regards to email correspondence, keeping away from a precarious fine Understanding the significance of checking your own spam channels habitually Figuring out how to guarantee your staff individuals follow your email strategy

Email Management and Ethics
Delivered Online On Demand
£50

GCSE English Language Course - AQA English Language Online

By Study Plex

Highlights of the Course Course Type: Self-Paced Online Learning Accreditation: AQA Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: 1 Year Access Tutor Support- Paid Tutor Support Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this GCSE English Language Course, you will be able to: Develop the skill of reading a variety of excellent literature swiftly, clearly, and with connections between the books, you are reading. Acquire the skills necessary to read critically, then use what you learn from in-depth reading to improve and inform your own writing. Understand how to properly use standard English while writing in a concise and persuasive way. Develop key skills to spell, punctuate, and apply grammar correctly Become familiar with grammatical concepts, spoken and written language conventions, and a wide vocabulary, and put these abilities to use GCSE English Language Course This GCSE English Language Course is accredited by AQA and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. Through this course, you will improve your speaking, listening, reading, and writing abilities, which will aid you in showcasing a strong command of the language. Towards the end of this course, You will have the knowledge and abilities necessary to succeed in your official exam and land a job in the relevant field. Who is this Course for? The following individuals may benefit from this GCSE English Language Course: University and job applicants Anyone who wants to receive a higher grade in their GCSE Engish Anyone interested to build a career in this sector Anyone planning to pursue English language at University or A level Anyone trying to increase their chances of landing a job Anyone who wants to work in the publishing, journalism, or teaching fields Anyone who desires to develop their English Communication skills Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This GCSE English Language Course has no academic prerequisites and is open to students from all academic disciplines. You must, however, first complete an initial assessment as well as a diagnostic evaluation in order for us to ascertain your progression level and discover any weak areas before we can create an individualised learning plan for you. All course learning resources will be made available to you after successfully completing this assessment, and you will have a year to view them at your convenience. Career Path This GCSE English Language Course will provide you with a fresh opportunity to enter the relevant job market and successfully escalate to advanced vocational study. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Assessment Procedure Students must complete a variety of interactive online examinations at the conclusion of each module to evaluate the understanding and skills they are learning in this GCSE English Language Course. These assessments also determine if students can demonstrate these skills effectively. At the end of the module, you can also keep track of your progress and regularly check your score. Upon successfully completing this course, you can schedule your official exam by contacting us at [email protected]. There are two paper-based assessments and a spoken language task in the AQA-accredited GCSE English Language. Assessment Format of Paper 1 Concepts covered: Reading (literature fiction text) and writing (descriptive or narrative writing) Exam time: 1 Hour 45 minutes written exam Total marks: 80 Total weight: 50% of GCSE Question format: Short question, long question and extended writing question Assessment Format of Paper 2 Concepts covered: Reading (nonfiction text and literature fiction text) and writing (presenting a viewpoint) Exam time: 1 Hour 45 minutes written exam Total marks: 80 Total weight: 50% of GCSE Question format: Short question, long question and extended writing question Non- Assessment “Spoken Language” Section Students will have the opportunity to showcase their speaking and listening abilities during this assessment. Skills tested: Presenting, responding to questions and feedback, and use of Standard English Total Marks: Marked by the teacher Total Weight: separate endorsement (0% weighting of GCSE) This GCSE English Language Course - AQA English Language Online is accredited by AQA and regulated by Ofqual. What is AQA? AQA, a well-known awarding body, sets standards, administers exams at the GCSE, AS, and A Level in a variety of areas, and grants qualifications to peruse a desired career. More than half of the GCSE and A-level exams that are taken and graded in the UK each year are administered by AQA. Additionally, employers and institutions all across the world highly respect these credentials. Benefits of AQA This qualification is recognised in the UK and across the world It is valued by employers all over the world Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market What is Ofqual? Qualifications, exams, and assessments are governed in England by Ofqual (The Office of Qualifications and Examinations Regulation). They are in charge of identifying the knowledge, skills, and understanding that students have displayed, and also ensuring that all the assessments and exams reveal what a student has accomplished. Benefits of Ofqual Regulation This regulation is valued internationally Created in accordance with specific national standards Designed in collaboration with industry to guarantee their suitability. Accurately reflect the knowledge, abilities, and understanding that the learners have shown. Candidates who have obtained a qualification that is governed by Ofqual are seen with greater confidence by employers. Course Curriculum Paper 1: Explorations in Creative Reading and Writing Reading Reading Identify Explicit Information Q1 - Identify Explicit Information 00:00:00 Assessment - Identify Explicit Information 00:10:00 Analysing Writers' Use of Language 1) Analysing a writer_s use of language 00:00:00 2) Further examples of analysing a writer_s use of language 00:00:00 Assessment - Analysing Writers' Use of Language 00:24:00 Structure 1) What do we mean by structure 00:00:00 2) How writers use structure 00:00:00 3) An example of structure in action 00:00:00 Assessment - Structure 00:24:00 Evaluating Writers' Methods 1) Evaluating a writer_s methods 00:00:00 Assessment - Evaluating Writers' Methods 00:16:00 Writing 1) Descriptive Writing - The Basic Techniques 00:00:00 2) Writing a description suggested by a picture 00:00:00 3) Creating a good story opening 00:00:00 Assessment - Writing 00:10:00 Paper 2: Writers' Viewpoints and Perspectives Reading Identify and Interpret Explicit and Implicit Information and Ideas Q1 - Identify Explicit and Implicit Evidence 00:12:00 Assessment - Identify and Interpret Explicit and Implicit Information and Ideas 00:06:00 Synthesising and Summarising 1) Synthesising and Summarising 00:11:00 Assessment - Synthesising and Summarising 00:10:00 How does the Writer use Language? How Does the Writer Use Language 00:11:00 Assessment - How does the Writer use Language 00:14:00 Comparing Viewpoints and Perspectives Comparing Viewpoints and Perspectives 1 00:11:00 Comparing Viewpoints and Perspectives 2 00:11:00 Comparing Viewpoints and Perspectives 3 00:11:00 Assessment - Comparing Viewpoints and Perspectives 00:10:00 Writing Assessment - Writing 00:20:00 Feedback Feedback 00:00:00 06) Writing Example and Revision Tasks for Question 5 00:13:00 01) Different writing tasks for Question 5 00:00:00 02) Writing to Argue or Persuade 00:00:00 03) Planning and Writing an Article 00:11:00 Writing a Speech and Expressing Opinions 00:11:00

GCSE English Language Course - AQA English Language Online
Delivered Online On Demand
£249

ESOL - English for Specific Purposes (ESP) (modular) - Online Tuition

5.0(8)

By GLA Tutors Home or Online

This English for Specific Purposes (ESP) tutoring course is designed to cater to the specific language needs of adult learners in their professional or academic fields. Participants will focus on developing their communication skills in English within their specific area of expertise. Through targeted lessons, practical exercises, and industry-specific materials, learners will enhance their ability to effectively communicate in English within their professional or academic contexts.  Course Duration: 10 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within their specific field. 2. Expand industry-specific vocabulary and terminology. 3. Develop listening skills to understand specialised language and accents. 4. Enhance reading comprehension skills for professional or academic texts. 5. Write accurately and coherently for specific purposes within their field. Course Outline: Week 1: Introduction and Needs Analysis - Introduction to course objectives, expectations, and ESP methodology - Conducting a needs analysis to identify participants' specific language requirements - Establishing individual learning goals and expectations within their field of expertise Week 2: Speaking Skills for Specific Purposes - Developing effective oral communication skills for professional or academic contexts - Practicing role-plays, presentations, and discussions within participants' fields - Enhancing fluency and confidence in expressing ideas and opinions Week 3: Listening Skills for Specific Purposes - Developing listening skills to understand specialised language, accents, and speech patterns - Authentic listening materials related to participants' field of expertise - Strategies for effective note-taking and comprehension of specialised content Week 4: Vocabulary Expansion within Participants' Field - Expanding industry-specific vocabulary and terminology - Exercises and activities to reinforce and practice specialized vocabulary - Incorporating technical terms and jargon into spoken and written communication Week 5: Reading Comprehension for Professional/Academic Texts - Developing reading skills for professional or academic texts within participants' fields - Strategies for skimming, scanning, and understanding complex texts - Identifying main ideas, supporting details, and summarizing key information Week 6: Writing Skills for Specific Purposes - Improving writing skills for specific purposes within participants' field - Practice exercises for writing reports, proposals, academic papers, etc. - Enhancing clarity, coherence, and professional tone in written communication Week 7: Presentation and Public Speaking Skills - Developing effective presentation skills within participants' field - Techniques for organizing content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Negotiation and Business Communication Skills - Enhancing negotiation and business communication skills for professional contexts - Role-plays and practical exercises for effective communication in meetings, negotiations, etc. - Polishing language and strategies for successful business interactions Week 9: Cross-Cultural Communication - Understanding cultural nuances and adapting communication styles within participants' field - Developing intercultural communication skills for international professional contexts - Practicing effective communication in multicultural environments Week 10: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills within participants' field - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific field trips to provide further immersion and practical application of language skills.

ESOL - English for Specific Purposes (ESP) (modular) - Online Tuition
Delivered OnlineFlexible Dates
£40

Body Language Training

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Body Language bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Body Language bundle will help you stay ahead of the pack. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Body Language course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: The Secrets of Body Language Course 02: Emotional Intelligence and Human Behaviour Course 03: The Formula to Talk with Strangers Course 04: Assertiveness and Self Confidence Development Course 05: Train the Trainer - Part 1 Course 06: Train the Trainer - Part 2 Course 07: Teach Anybody Anything Course 08: Cross-Cultural Awareness Training Course 09: Public Speaking and Presentation Skill Course Course 10: Personal and Networking Skills Course 11: Effective Communication Skills Diploma Enrol now in Body Language to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Body Language expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: The Secrets of Body Language Module 01: Understanding the Basics Module 02: Non-Verbal Communication Module 03: Head-Part 1 Module 04: Head-Part 2 Module 05: Hand Module 06: Mid Body Module 07: Lower Body Module 08: Understanding People Module 09: Personality and Types of It Module 10: Digital Body Language Module 11: Use Body Language Module 12: Persuasion or Manipulation Course 02: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 03: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: Train the Trainer - Part 1 Introduction and Welcome Make Them Feel Safe Before Class Start with an amazing opener Build Credibility and Rapport Qui Course 06: Train the Trainer - Part 2 Introduction Keep Them Engaged Help Them Follow Along Ensure They Understand Use Effective Body Language and Tone Course 07: Teach Anybody Anything Unit 01: Discover How Adults Learn Unit 02: The Twelve Teaching Tools Course 08: Cross-Cultural Awareness Training Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course 09: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 10: Personal and Networking Skills Why Is Networking Powerful? Networking Paradigm Shifts You've Got To GIVE To GET The Power Of 'Likeability' Making The Connection Great Places To Network The Power Of Mentors Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Body Language bundle. Requirements This Body Language course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (The Secrets of Body Language) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Body Language Training
Delivered Online On Demand
£53

Safeguarding Adults

By OnlineCoursesLearning.com

Protecting Adults Certification Everybody has the privilege to carry on with a protected and glad life, liberated from the danger of misuse. Tragically, numerous individuals experience in any event one episode of maltreatment eventually in their lives. Grown-ups who are less ready to shield themselves from hurt are at expanded danger. For instance, old grown-ups and those with handicaps are substantially more liable to encounter abuse and disregard than those in everybody. This course will furnish you with an outline of what defending methods practically speaking and how weak grown-ups can be shielded from misuse. The course tends to what should be possible in the present moment to help those out of luck and gives understanding into the safeguard estimates that work to diminish the danger of maltreatment in any case. You Will Learn:- What "protecting" signifies, why it is so significant and how the six key standards of defending guarantee that it attempts to forestall misuse. The various structures that misuse can take, including physical, enthusiastic, sexual and monetary. The most effective method to distinguish the vital indications of maltreatment in grown-ups. The most effective method to converse with somebody in the event that you presume that they are being manhandled and how to report maltreatment to a position or care proficient. Instructions to keep maltreatment from happening by taking measures, for example, fabricating a zero-resistance culture and remembering weak grown-ups for local area occasions. Advantages of Taking This Course:- You will be in a situation to distinguish the most widely recognized indications of maltreatment in grown-ups. In the event that you work with weak grown-ups, this course will give a significant prologue to the primary standards of shielding. You will actually want to show others how to recognize the indications of misuse. You will actually want to sort out government strategy identifying with misuse and defending and to appreciate media discussions and conversations around the theme. You will acquire a knowledge into the duties that go with wellbeing and social consideration jobs, which may empower you to settle on an educated decision in the event that you are hoping to enter this field.

Safeguarding Adults
Delivered Online On Demand
£50

Nursery Assistant

By OnlineCoursesLearning.com

Nursery Assistant Certification Working with kids is quite possibly the most compensating professions an individual can have. There are numerous ways you can turn out to be expertly associated with a youngster's schooling. One such position is functioning as a nursery aide. These people are liable for working with infants and little children. An aspect of your responsibilities may remember playing with the kids for your consideration, creating exercise plans and speaking with guardians and carers about their kids. You can enter this field from numerous points of view, with an assortment of capabilities being accessible to you, contingent upon your work history, schooling and educational experience. This course expounds on functioning as a nursery associate to give you all the data you need to empower you to seek after an awesome profession in this developing field. We start by giving you a concise prologue to the position, including a conversation of the necessary abilities and expected compensation levels. We at that point talk about the Early Years Foundation Stage educational program, which you should follow when thinking of exercise plans for the youngsters in your consideration. Then, we audit the formative achievements that the kids in your consideration ought to be required to meet. At long last, we talk about the significance of play when creating learning programs. You Will Learn: The abilities and capabilities you need to effectively acquire work as a nursery aide What the excellent spaces of realizing are What the particular spaces of learning are Which achievements you ought to be watching out for at each age, from birth to age five The six kinds of play you ought to support kids in your consideration to participate in Advantages of Taking this Course: Seeing more about this profoundly compensating vocation Figuring out how you can meet all requirements for a situation as a nursery right hand, contingent upon your background and earlier work and training history Getting familiar with how to best draw in youngsters in instructive play Seeing more about the different formative achievements that youngsters should reach Figuring out how you can help the kids in your consideration accomplish their learning objectives

Nursery Assistant
Delivered Online On Demand
£50

Office Management, Administration & Leadership Skills - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 180 CPD Points | Lifetime Access

Office Management, Administration & Leadership Skills - Double Endorsed Certificate
Delivered Online On Demand
£150

Modern Greek for Adults - Greek Conversation

5.0(14)

By The Greek Online School

Develop your pronunciation and fluency in speaking. Enrich your vocabulary. Become confident speakers in everyday life. Communicate effectively and interact socially in formal situations. Deal with situations when you travel to places where the language is spoken.

Modern Greek for Adults - Greek Conversation
Delivered OnlineFlexible Dates
Price on Enquiry

Call Centre & Customer Service Training

5.0(5)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand1 hour 54 minutes
£10