An inspiring manager has the ability to motivate and develop team members' skills which is crucial for overall company performance and employee engagement. A key aspect of this is to support and encourage each team member to reach their full potential. Effective 1:1 meetings build confidence and provide direction, allowing individuals to find their own solutions and strategies. This approach empowers employees, fostering personal responsibility and increased performance. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates and duration of course selection. If you have a smaller number of delegates, the Puritas 1:1 Leadership Coaching Programme is recommended.
About this Training Course More energy companies today are setting ambitious net-zero targets and are expected to pour billions into the voluntary carbon offset market by the end of this decade. To get to net zero emissions, companies will need to balance emissions with nature and technology-based offsets. Markets are the best tool for connecting carbon sources and sinks. Many countries will not have enough supply inside their borders and will need to co-operate with those who have extra greenhouse gas removal potential. The energy industry is in search of effective climate tools as pressure mounts from investors and consumers for more progress on fighting rising emissions. Corporations fighting to cut their carbon footprint have for years focused on internal reduction measures. Many are now adding to that effort by turning to carbon credits, a process made easier as verification and registration tools mature. One particular category of carbon offsets leads the way: high-quality, nature-based carbon credits. These represent the largest category of carbon credit projects in the voluntary carbon market, comprising nearly half of credits issued. Public concern about this practice focused on the additionality, leakage, and integrity of carbon offsets that are created through reforestation, land preservation, carbon capture and other projects. Lack of standardization and government regulation has also increased uncertainty for all participants in carbon markets, creating risks for developers of credit-generating projects and offset purchasers. Demand for higher-quality offsets will value projects that were subjected to due diligence and rely upon reputable third-party verification. Companies purchasing offsets generated by permanent and quantifiable projects will therefore be in the best position moving forward. In this highly interactive training course, your course instructor will guide you through the latest developments and best procurement practices to successfully operate in the voluntary carbon market. Training Objectives At the end of this course, the participants will be able to: Discover the current state of the carbon economy Gain insights into the voluntary carbon market Learn about the different type carbon credits available Examine how companies can reach net zero target by using carbon offsets Uncover best practices in carbon credit procurement strategy Learn the pricing dynamics carbon credits Examine how to identify and ensure high quality credits Obtain key learning from flawed carbon offset projects Target Audience This course is intended for: Energy transition team leaders Carbon credit procurement professionals ESG strategy team leaders Finance and accounting professionals Low carbon business analysts or economists Corporate business sustainability professionals Legal, compliance and regulatory professionals Carbon trading professionals Course Level Intermediate Trainer Your expert course leader is a skilled and accomplished professional with over 25 years of extensive C-level experience in the energy markets worldwide. He has a strong expertise in all the aspects of (energy) commodity markets, international sales, marketing of services, derivatives trading, staff training and risk management within dynamic and high-pressure environments. He received a Master's degree in Law from the University of Utrecht in 1987. He started his career at the NLKKAS, the Clearing House of the Commodity Futures Exchange in Amsterdam. After working for the NLKKAS for five years, he was appointed as Member of the Management Board of the Agricultural Futures Exchange (ATA) in Amsterdam at the age of 31. While working for the Clearing House and exchange, he became an expert in all the aspects of trading and risk management of commodities. In 1997, he founded his own specialist-consulting firm that provides strategic advice about (energy) commodity markets, trading and risk management. He has advised government agencies such as the European Commission, investment banks, major utilities and commodity trading companies and various energy exchanges and market places in Europe, CEE countries, North America and Asia. Some of the issues he has advised on are the development and implementation of a Risk Management Framework, investment strategies, trading and hedging strategies, initiation of Power Exchanges (APX) and other trading platforms, the set-up of (OTC) Clearing facilities, and feasibility and market studies like for the Oil, LNG and the Carbon Market. The latest additions are (Corporate) PPAs and Artificial Intelligence for energy firms. He has given numerous seminars, workshops and (in-house) training sessions about both the physical and financial trading and risk management of commodity and carbon products. The courses have been given to companies all over the world, in countries like Japan, Singapore, Thailand, United Kingdom, Germany, Poland, Slovenia, Czech Republic, Malaysia, China, India, Belgium and the Netherlands. He has published several articles in specialist magazines such as Commodities Now and Energy Risk and he is the co-author of a book called A Guide to Emissions Trading: Risk Management and Business Implications published by Risk Books in 2004. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
MySQL foundation training course description The MySQL foundation course covers the basics of the SQL language as implemented by MySQL. The course is designed to give delegates practical experience in writing SQL statements using the MySQL client program and MySQL Workbench. The basic SQL statements, including the use of SQL functions and the basic table and view handling statements are introduced. What will you learn Create, alter and drop a MySQL database. Write SQL statements. Use SQL expressions and functions. Create and alter tables, indexes and views. Use transactions. Grant and revoke access privileges. Export and import data. MySQL foundation training course details Who will benefit: Anyone who needs to access and work with a MySQL Database. Prerequisites: An understanding of databases and exposure to information technology in general would be useful. Duration 3 days MySQL foundation training course contents Database concepts What is a database? database management systems, tables, rows and columns, indexes, primary keys, unique constraints and foreign keys, client-server architecture, supported data types, storage engines and table types, Information_Schema and MySQL Databases. Hands on using a database. Using the MySQL client What is the MySQL client? getting started and logging in, selecting a database, client commands, entering and executing SQL statements, retrieving previous commands, creating, editing and executing SQL files, redirecting output into a file, command line execution of MySQL scripts. Hands on Using the MySQL client. Basic SELECT The SQL SELECT statement, case sensitivity, quotes, statement terminator, syntax conventions, SELECT clause, FROM clause, conditions and the WHERE clause, logical operators, ORDER BY clause, column aliases, arithmetic expressions, precedence of operators. Hands on querying the sample database. LIMIT, UNION and AGGREGATE functions The LIMIT clause, UNION, UNION ALL, aggregate functions, GROUP BY clause, using Rollup with GROUP BY, HAVING clause. Hands on using limit, union and aggregate functions. Subqueries and joins Subqueries, cartesian products, table aliases, natural joins, join using, join on, multi-table joins. Hands on using subqueries and joins. Numeric and character functions Function types, testing functions, numeric functions character functions. Hands on using numeric and character functions. Data, time and other functions Date and time column types, date and time formats, Date format function, functions to return date time, functions to extract components from date time, date time arithmetic, miscellaneous functions. Hands on using date, time and other functions. Databases and tables Creating a database, selecting a database, creating tables, Auto_increment, show create table, column operations, constraint operations, copying tables, renaming tables, changing engine for tables, dropping tables, temporary tables. Hands on maintaining databases and tables. Indexes and views What is an index? creating an index, reviewing indexes, dropping indexes, what is a view? creating views, view restrictions, dropping views. Hands on maintaining indexes and views. Managing data Inserting rows, replacing rows, updating rows, deleting rows, Truncate statement, The COMMIT and ROLLBACK commands, savepoints, implicit commits. Hands on managing data. Access control Creating users, renaming users, dropping users, granting privileges, revoking privileges. Hands on creating users, granting and revoking. Import and export Exporting using SQL, importing using SQL, exporting from the command line, importing from the command line. Hands on export and import data.
DNS training course description This three-day hands on DNS training course studies both the UNIX BIND and the Microsoft (MS DNS) implementations. The course starts with the big picture of how DNS works, then client configuration. Primary and secondary servers are then configured, progressing to DDNS, subdomains and security issues. Hands on sessions follow all sections ensuring that troubleshooting techniques are used throughout the course. Students choose whether to use Windows or UNIX for the hands on sessions. What will you learn Describe the architecture of DNS. Explain how DNS works. Install, configure, maintain and troubleshoot DNS DNS training course details Who will benefit: Technical staff wanting to learn DNS including: Network personnel System administrators. Prerequisites: UNIX Fundamentals (or Windows knowledge). TCP/IP foundation for engineers. Duration 3 days DNS training course contents What is DNS? Hostnames, Name resolution, host files, host file problems, What is DNS? The DNS namespace, TLDs, gTLDs, registering domains, Nameservers, how DNS works. Hands on Testing DNS servers on the Internet. DNS clients Ways to use DNS, dynamic and static configuration, multiple nameservers, domain name, searchlist, resolution issues, testing the configuration. Hands on Client configuration. DNS server software Implementations, Microsoft, BIND, daemons and services, installation, starting and stopping servers. Hands on Setting up a DNS server. DNS zone files What is a zone, Zone file overview, Forward zones, Reverse zones, Resource records, A records, PTR, CNAME, Root hints, local zone file. BIND and Microsoft configuration. Hands on Server configuration files. NS and applications MX records, Mail server load balancing, SPF, SRV records, VoIP and SRV, Microsoft and SRV, NAPTR. Hands on Testing records with dig and nslookup. DNS slaves and other servers DNS server types, Server resilience, Slaves, Zone transfers, SOA records, Serial numbers, recommendations, polling based zone transfers, NOTIFY, AD integration, DNS caching, Negative caching, TTL, Caching only servers. Hands on Masters, slaves and zone transfers. The DNS protocol The DNS stack, DNS port numbers, DNS queries, The DNS header, header section format, question format, other section format. Hands on Troubleshooting DNS with Wireshark. Dynamic DNS DHCP, DDNS, IXFR, WINS integration. Hands on Dynamic DNS. Subdomains Root servers, root server selection, Authority, delegation, NS records, subdomain with and without delegation, reverse delegation. Hands on Delegation, setting up a subdomain server. DNS security Restricting queries, DNS and firewalls, Split DNS, forwarders, internal root servers, the use of proxy servers, DNSSEC, TSIG. Hands on Hardening a DNS server. DNS and IPv6 What is IPv6, IPv6 addressing, IPv6 DNS issues, AAAA, IPv6 reverse delegation. Troubleshooting DNS Problem solving, DNS troubleshooting, Zone file checking, Some common errors, Log files, tools, nslookup, dig, host, DNS design, performance, load balancing. Hands on Putting it all together. Summary Useful books, Internet sites, RFCs. Appendix: ENUM What is ENUM, How ENUM works, NAPTR.
IPTV training course description A current hot topic in recent years has been the provision of multimedia services over IP networks aka triple or quadruple play. This course investigates the characteristics of video transmission and then studies the impact on IP networks. What will you learn Use Wireshark to analyse and troubleshoot TV streams. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate IPTV technologies. Design data networks, which will support IPTV. IPTV training course details Who will benefit: Anyone working with IPTV. Prerequisites: TCP/IP Foundation for engineers Intro to data communications & networking. Duration 3 days IPTV training course contents What is IPTV? What is IP? What is TV? Pixels, frames, colour, digital modulation, digital video broadcasting. SDTV, HDTV, 4K. IPTV architectures, Contribution, distribution, delivery. IPTV standards. Hands on Base IP connectivity, VLC. IPTV protocol stacks IP, TCP, UDP, RTP. IPv6. HTTP. Bandwidth requirements. Hands on IPTV bandwidth calculations. Video codecs What is a CODEC, pictures and audio, digitisation, sampling, quantisation, encoding, compressing. MPEG, bit rates, resolution. I, B, P frames, GOP. MPEG 2, MPEG 4, H.264, H.265, VP9, AV1. Hands on Analysing MPEG frames. IP issues Quality vs. bandwidth. Bandwidth, delay, latency, jitter, signalling. Routers. Hands on Analysing jitter and other performance issues. IPTV performance and QoS IP DSCP field, queuing strategies; FIFO, WFQ, custom, priority, RED. Differentiated services, Diffserv. 802.1Q. Traffic shaping. QoE. Hands on best effort versus prioritisation. UDP versus TCP Reliable, unreliable, connection oriented, connectionless. Broadcasts, multicasts and unicasts. TCP flow control, TCP and performance. Hands on TCP window sizes. RTP RTP, ports, mixers, translators, RTCP, SMPTE, FEC. Hands on RTP analysis with Wireshark. Multicasting Multicasting compared to unicasting and broadcasting, when to use and when not to use multicasting. IGMP, PIM-SM, SSM. MLD. Hands on Analysing multicast streams. OTT TV HTTP, HTTPS, Chunked HTTP. Adaptive streaming. HTML5. DASH vs HLS. Hands on Analysing HTTP streams. Security Firewalls, TLS, DRM, watermarking. Encryption. Geolocation. VPNs. IPTV architecture and other protocols Content providers, Service providers, delivery networks, home networks. Caching, Service discovery. RTSP. SAP, SDP. DHCP, DNS, NTP Hands on Fixing the network.
OSPF training course description A detailed hands on examination of OSPF. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. The course starts with a recap of reading routing tables and then jumps straight in with simple OSPF configuration. OSPF features are then studied and configured before moving onto how OSPF works within an area. Multi area OSPF is then studied before looking at OSPF operation in detail by analysing OSPF packets. Finally areas are covered again in more detail followed by troubleshooting. What will you learn Design OSPF networks. Design IP addressing schemes suitable for route summarisation. Troubleshoot OSPF networks. Describe the operation of OSPF. OSPF training course details Who will benefit: Technical staff working with OSPF. Prerequisites: TCP/IP Foundation for engineers Duration 3 days OSPF training course contents Basic routing and OSPF Reading routing tables, routing protocols, What is OSPF? Process IDs, passive interfaces. Hands on Simple OSPF configuration. OSPF History of OSPF, metrics, costs, convergence, Distance Vector vs. Link state routing protocols, IGPs, classless, OSPF features, load sharing, per packet/destination, OSPF authentication. Hands on Configuring OSPF features. OSPF within an area How OSPF works, LSDB, LSDB benefits and disadvantages, LSA types, Type 1 and 2, LSA propagation, router IDs, hellos, configuring hellos, the exchange protocol. Hands on Investigating OSPF structures. Areas Scalability, why areas? Area IDs, area 0, ABRs, ABR resilience, areas & LSDBs, areas & LSAs, Type 3 LSAs, virtual links. Hands on Multi area OSPF. Redistribution Multiple routing protocols, common scenarios, routing distance, External LSAs, E1 and E2. Type 4 LSAs. OSPF and default routes. Hands on Configuring static route redistribution. Route aggregation Route summarisation. How to aggregate, ABR summarisation, ASBR summarisation. Hands on OSPF address summarisation. OSPF packet formats OSPF packets, protocol stack, OSPF stages, packet flows, packet types, the OSPF header, multicasts, Hello, DDB, LS request, LS update, LS ACK, LSA header, LSA formats, neighbours, neighbour states, DRs, adjacencies, BDRs, DR election. Hands on Analysing OSPF packets, troubleshooting. OSPF network types BMA, NBMA, Point to point links. Hands on Configuring OSPF over Frame Relay. OSPF stub areas LSA types, area types, area architecture, stub areas, default routes, benefits and disadvantages of stub areas, TSSAs, NSSAs, Type 7 LSAs. Hands on Stub and TSSA configuration. The OSPF MIB SNMP overview, MIB 2, the OSPF MIB, OSPF MIB groups, useful objects, OSPF traps. Hands on the OSPF MIB. troubleshooting. Summary RFCs, OSPF design guidelines. OSPF variants (appendix) OSPF on demand, MOSPF, multicast overview, Type 6 LSAs, OSPF for IPv6 (OSPFv3).
IPsec training course description This hands on course focuses on IPsec VPNs. Rather than focusing on one implementation this course concentrates on the technologies and protocols of IPsec. Starting with an overview of the complete IPsec architecture the course then moves onto ESP packet analysis along with encryption and authentication provided. IKEv1 and IKEv2 are both covered in detail. Having covered IPsec with pre shared keys the course then moves onto IPsec with certificates followed by IPsec issues. The course is vendor neutral with hands on with both Cisco and Microsoft implementations. What will you learn Explain how IPsec works. Explain the role of AH, ESP and IKE. Configure IPsec. Troubleshoot IPsec. IPsec training course details Who will benefit: Technical staff working with IPsec. Prerequisites: Definitive IP VPNs for engineers. Duration 3 days IPsec training course contents What is IPsec? How to spell IPsec, IPsec is IP security, confidentiality, integrity, authenticity, replay protection, what is a VPN? Network layer security, IPsec and IPv4, IPsec and IPv6, the suite of protocols, the standard, IPsec RFCs, IPsec history. Hands on Analysis of 'normal' IP packets. IPsec architecture The IPsec protocols, AH vs ESP, Why two headers? transport mode, tunnel mode, Remote access VPNs, site to site VPNs, security associations, SA database, Security Parameters Index, implementations: Host tack, Bump in the Stack, Bump in the Wire. Hands on Configuring IPsec. AH What AH does, the stack, The AH header, What is authenticated? Device authentication. AH in transport mode, AH in tunnel mode. Hands on AH packet analysis. ESP What ESP does, the ESP header, ESP in transport mode, ESP in tunnel mode, ESP and SA, ESP and SPI. Hands on ESP packet analysis, policy configuration. IPsec encryption IPsec is a framework, standard algorithms, ESP keys, the role of IKE, key lifetimes, how IKE generates the keys, DES, 3DES, AES, cipher block chaining, counter mode, other encryption. Hands on Encryption configuration. IPsec authentication Authentication types, IPsec authentication, Authentication algorithms: MD5, keyed SHA-1, HMAC-MD5, HMAC-SHA-1, HMAC-RIPEMD, other authentication algorithms. Hands on Authentication configuration. IKE Internet Key Exchange, IKE and the SAD, the two phase negotiation, ISAKMP, ISAKMP header, pre shared keys, digital signatures, public key encryption, Diffie Hellman, proposals, counter proposals, nonces, identities, phase 1 negotiation: main mode, aggressive mode, base mode. Phase 2 negotiation: quick mode, new group mode. Hands on IKE packet analysis. More IKE PFS, IKE and dynamic addresses, XAUTH, hybrid authentication, CRACK, ULA, PIC. User level authentication. IKE renegotiation, heartbeats. Hands on Troubleshooting IPsec. IKEv2 The IKEv2 exchange, IKE_SA_INIT, IKE_AUTH, CREATE_CHILD_SA, IKEv2 packets, the informational exchange. Comparing IKev1 vs IKE v2. Hands on IKEv2 configuration and analysis. PKI What is PKI?, Digital certificates, Certificate authorities, CA servers, RA, VA, certificates, CA hierarchy, CRLs, certificate formats. Hands on installing and configuring certificate servers. IPsec issues NAT, IPsec overhead and fragmentation. Summary IPsec strengths and weaknesses. Where to get further information.
MySQL Performance & Tuning training course description This MySQL Performance & Tuning course is designed for Database Administrators, Application Developers and Technical Consultants who need to monitor and tune the performance of MySQL servers and databases. The course provides practical experience in monitoring and tuning MySQL servers and databases. Note: This MySQL Performance & Tuning course does not cover clustering (other than at overview level), replication or non-standard storage engines such as Falcon and PBXT. What will you learn Develop a monitoring and tuning plan Use server configuration and status variables. Identify and improve problem queries. Make efficient use of indexes. Monitor and size memory caches and locks. Tune the MyISAM and InnoDB storage engine. Evaluate the use of partitioning for performance. MySQL Performance & Tuning training course details Who will benefit: Anyone who wishes to monitor and tune MySQL performance. Prerequisites: Delegates must have a working knowledge of MySQL Database Administration Duration 3 days MySQL Performance & Tuning training course contents Introduction to performance tuning Tuning overview, Resolving performance issues, Recommended approach to tuning, Items to evaluate, Where to look, Planning a monitoring routine, Building a new database for performance, Tuning an existing database, Setting suitable goals. MySQL performance tuning tools Administration tools, the information schema, performance-related SHOW commands, benchmarking tools, the MySQL performance schema, MonYog. Hands on Obtaining performance information. Schema design Normalisation, de-normalisation, naming conventions, load generation, stress testing and benchmarking tools, selecting data types, data types, character sets, choosing storage engines. Hands on effects of design on performance. Statement tuning Overview of statement tuning, identifying problem queries, the optimizer, explain, explain extended. Hands on identifying problem queries and using explain. Indexes Index overview, Types of index, Index tuning, Indexes and joins. Hands on Indexes and performance. Server configuration and monitoring Server configuration variables, server status variables, table cache, multi-threading, connection issues, query cache. Hands on setting and interpreting server variables and caching. Locking Types of locking, locking and storage engines, effects of locking on performance. Hands on locking and performance. The InnoDB engine Transactions, crash recovery, locking, monitoring InnoDB, caches and buffers, configuring data files, configuring the log files. Hands on InnoDB configuration and performance. Other storage engines MyISAM engine, merge engine, archive engine, memory engine, blackhole engine, CSV engine, the Spider engine, the ColumnStore engine, the MyRocks engine, mixing sorage engines. Hands on storage engine performance. Overview of clustering and performance Advantages of performance, advantages of clustering, performance issues and clustering, the NDBCluster engine, the Galera cluster, the Percona XtraDB cluster, MySQL InnoDB cluster, the federated engine, the federatedX engine, overview of other high availability techniques. NOSQL and Mencached overview. Dumping and loading data SQL statements versus delimited data, parameters affecting dump performance, parameters affecting load performance. Hands on dump and load performance. Partitioned tables Partitioned tables concepts, range partitioning, hash partitioning, key partitioning, list partitioning, composite partitioning or subpartitioning, partition pruning. Hands on partitioned table performance.
SIP training course description A hands on course covering IP telephony with SIP. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on SIP though, progressing from what SIP is through SIP signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, and interoperability. Hands-on practicals follow each major theory session. What will you learn Explain how SIP works. Analyse SIP packets. Deploy SIP IP telephony solutions. Integrate SIP with other telephony solutions. SIP training course details Who will benefit: Technical staff working with SIP. Prerequisites: Definitive VoIP for engineers Duration 3 days SIP training course contents VoIP review What is VoIP? Brief review of IP, Brief review of telephones and voice. RTP, RTCP, mixers and translators. Hands on Analysing RTP packets. What is SIP? Why SIP? SIP history, SIP standards, SIP capabilities, key services, how SIP works, and a basic SIP call. Hands on Peer to peer SIP. SIP messages SIP sessions, SIP flows, Message structure, INVITE, ACK, BYE, CANCEL, OPTIONS, REGISTER. Extension methods. Response codes. SIP call flows. Hands on Analysing SIP packets. SIP architectures UA client, UA server, Proxy servers, Redirect servers, registrars. SIP phones, gateways, application servers, and other products. Stateful and stateless servers. Various call scenarios. Hands on SIP proxies. SIP addressing URLs, SIP addresses, registration, Location and Directory servers. Address tracking. Hands on SIP and DNS. Supplementary services SIP signalling, signalling compression, Call hold, Call forwarding, Home and away scenarios, transfers, conferences, call control. Hands on Analysing SIP supplementary services. SDP What is SDP? Multimedia, multimedia session announcement, invitation and others. Relationship with SIP. Hands on Video conferencing with SIP. SIP security Access control, Authentication, encryption, firewalls. Hands on SIP authentication. Interoperability Inter working with PSTN, ISUP to SIP mapping, SIP and 3G, SIP-T, SIP and SIGTRAN. SIP and H323. Hands on SIP and gateways. SIP mobility Terminal mobility, service mobility, personal mobility, Mobile IP, SIP signalling flows in 3G.
Asterisk training course description This 3 day hands on Asterisk training course covers all the ground for you to get an Asterisk PBX installed and configured. After installation the course progresses from a simple first configuration onto VoIP and PSTN integration along with the provision of PBX features such as ACD and IVR. Practical sessions follow each major section to reinforce the theory. What will you learn Install and configure Asterisk. Connect Asterisk to the Internet and PSTN. Integrate VoIP and the PSTN. Configure Asterisk for PBX features such as voicemail, ACD and IVR. Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: None although hands on experience of UNIX systems would be beneficial, as would knowledge of VoIP. Duration 3 days Asterisk training course contents What is Asterisk? PBXs, what Asterisk does, Asterisk features, Asterisk VoIP support, Asterisk and the Internet, Asterisk and the PSTN, hosted VoIP systems. Asterisk installation Linux installation, Asterisk package compilation and installation. Timing sources. Hands on Installing Asterisk Managing Asterisk Starting/stopping Asterisk, command arguments, Asterisk commands, log files, logger.conf, remote management. Hands on Controlling Asterisk. First Asterisk configuration The role of SIP, IP phones, DHCP, IP addressing, sip.conf, extensions.conf. Hands on Simple SIP configuration Asterisk architecture Server hardware, interfaces, channels, Zaptel, Digium, Asterisk filesystem, connections. The configuration files, syntax, asterisk.conf. Hands on Adding hardware for Asterisk, exploring the configuration files. DAHDI configuration Digium hardware, DAHDI architecture, DAHDI installation, DAHDI configuration, system.conf, FXS, FXO, E1, chan_dahdi.conf, dahdi_cfg, DAHDI tools. Hands on Connecting Asterisk to the PSTN. Dial plans extensions.conf detail, contexts, priorities. Hands on Configuring dial plans. SIP configuration sip.conf in detail, defining SIP channels, incoming SIP channels, outgoing SIP channels, SIP variables, Asterisk as a SIP client and SIP server. Hands on SIP configuration. IAX configuration What is IAX, IAX server, IAX client, IAX channels, iax.conf, IAX syntax in extensions.conf, IAX trunking. Hands on Linking Asterisk systems. Implementing PBX functions Voicemail, voicemail trees, voicemail passwords, Music on hold, meetme conferencing, call parking. ACD, IVR, fax. Hands on Configuring PBX features.