29332 Spa courses delivered Online

Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Build successful and effective multi-cultural teams with our practical, bespoke training courses. Help team members to embrace and harness the skills and abilities their different ages, nationalities, generations and life experiences bring. Courses include: Knowing your team Communication styles Communicative competency in multi-cultural teams Cultural intelligence – understanding our strengths A global mindset Breaking down barriers for better team working Experiential learning – a session in a second language Team dynamics

Live online took hold in 2020 and is a highly interactive, engaging and effective training medium, if it’s done right. Let us give your staff the key skills they need to make their virtual training learner-centred, by building a psychologically safe environment plus using online training tools such as break-out rooms, slides, video and whiteboards. Courses include: Key elements of a successful live online training session Knowing your audience Technology vs technique Blended/flipped/hybrid learning Making your activities and materials online-friendly Effective planning for live online sessions Timing live online training sessions

The HoardingUK National Hoarding Conference is back in 2024! This year we're looking at what IS working. Our expert panel will include housing, environmental health, fire service, social care and other relevant professionals. Attend to hear how we've jointly overcome hurdles to deliver a successful, integrated, cost-effective, time managed programme.

Drop-in, practical workshop for professionals seeking support with their clients who hoard.

Learn about both short-term and long-term resilience, the types of situations where you need each, and a range of different NLP strategies

This session is a quick fire session into designing your vision and aligning your life. 90 minutes dedicated to your own development to ignite your reticular activator into setting yourself up for success in 2024.

Have you ever felt that you are living life on autopilot? Going through the motions and being buffeted by life’s storms? If so, during this workshop, you will discover how to disengage your autopilot, to understand why we do what we do, gain clarity and a new perspective on what is happening in your life, plus explore the wonderful opportunities for positive change using NLP in order to take back the controls of your life.