This course is very much a discussion, so be prepared to present and critically analyse your own and class mates work. You will also need to bring a few examples of work you have done in the past. Learning and applying best practice visualisation principles will improve effective discussions amongst decision makers throughout your organisation. As a result more end-users of your dashboards will be able to make better decisions, more quickly. This 2 Day training course is aimed at analysts with good working knowledge of BI tools (we use Tableau to present, but attendees can use their own software such as Power BI or Qlik Sense). It is a great preparation for taking advanced certifications, such as Tableau Certified Professional. Contact us to discuss the Visual Analytics Best Practice course Email us if you are interested in an on-site course, or would be interested in different dates and locations This Tableau Desktop training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. Attendees should have a good understanding of the fundamental concepts of building Tableau worksheets and dashboards typically achieved from having attended our Tableau Desktop Foundation Course. At the end of this course you will be able to communicate insights more effectively, enabling your organisation to make better decisions, quickly. The Tableau Desktop Analyst training course is aimed at people who are used to working with MS Excel or other Business Intelligence tools and who have preferably been using Tableau already for basic reporting. The course includes the following topics: WHAT IS VISUAL ANALYSIS? Visual Analytics Visual Analytics Process Advantages of Visual Analysis Exercise: Interpreting Visualisations HOW DO WE PROCESS VISUAL INFORMATION? Memory and Processing Types Exercise: Identifying Types of Processing Cognitive Load Exercise: Analysing Cognitive Load Focus and Guide the Viewer Remove Visual Distractions Organise Information into Chunks Design for Proximity Exercise: Reducing Cognitive Load SENSORY MEMORY Pre-attentive Attributes Quantitatively-Perceived Attributes Categorically-Perceived Attributes Exercise: Analysing Pre-attentive Attributes Form & Attributes Exercise: Using Form Effectively Colour & Attributes Exercise: Using Colour Effectively Position & Attributes Exercise: Using Position Effectively ENSURING VISUAL INTEGRITY Informing without Misleading Gestalt Principles Visual Area Axis & Scale Colour Detail Exercise: Informing without Misleading CHOOSING THE RIGHT VISUALISATION Comparing and Ranking Categories Comparing Measures Comparing Parts to Whole Viewing Data Over Time Charts Types for Mapping Viewing Correlation Viewing Distributions Viewing Specific Values DASHBOARDS AND STORIES Exercise: Picking the Chart Type Exercise: Brainstorming Visual Best Practice Development Process for Dashboards and Stories Plan the Visualisation Create the Visualisation Test the Visualisation Exercise: Designing Dashboards and Stories This training course includes over 20 hands-on exercises to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives an extensive training manual which covers the theory, practical applications and use cases, exercises and solutions together with a USB with all the materials required for the training. The course starts at 09:30 on the first day and ends at 17:00. On the second day the course starts at 09:00 and ends at 17:00. Students must bring their own laptop with an active version of Tableau Desktop 10.5 (or later) pre-installed. What People Are Saying About This Course "Steve was willing to address questions arising from his content in a full and understandable way"Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs"James G. "The course tutor Steve was incredibly helpful and taught the information very well while making the two days very enjoyable."Bradd P. "The host and his courses will give you the tools and confidence that you need to be comfortable with Tableau."Jack S. "Steve was fantastic with his knowledge and knowhow about the product. Where possible he made sure you could put demonstrations in to working practice, to give the audience a clear understanding."Tim H. "This was a very interesting and helpful course, which will definitely help me produce smarter, cleaner visualisations that will deliver more data-driven insights within our business."Richard A. "Steve is very open to questions and will go out of his way to answer any query. Thank you"Wasif N. "Steve was willing to address questions arising from his content in a full and understandable way"Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs"James G.
China Tourist Welcome Programme Preparing your Hospitality Business for the Chinese Tourist in 2023 Request a free call with an accredited COTRI practitioner to learn more about how the 'China Tourist Welcome' programme can provide your business with the tools to both attract and appropriately 'welcome' Chinese visitors. Register above for a free session with us and we will contact you to schedule an online call. The COTRI ‘China Tourist Welcome’ (CTW) programme, is a bespoke accredited programme delivered in-company by the Centre for Competitiveness, as Ireland's COTRI Country Partner. Our programme is certified by COTRI, (China Outbound Tourism Research Institute), the world's leading independent research institute for Chinese outbound tourism, and is recognised by Tourism NI, Fáilte Ireland and Tourism Ireland. The training and support programme helps Hotels, Restaurants, Coach Tour Companies and Tourist Destinations, Activities and Products to position themselves at the forefront of the biggest global outbound tourism source market, by understanding the different Chinese market segments, adapt products and services to meet the needs of the Chinese Tourist. It will also provide access to a networking partnership that offers exclusive benefits designed to promote your hospitality & Tourism business in the Chinese marketplace. It is designed for individual organizations or groups of enterprises within a destination, and targets management and team leaders to develop their awareness and competences so that they can create and manage a special ‘Ireland Welcome’ for the Chinese Tourists. 2023 is the Year of the Rabbit and the National Holiday period, or Golden Week for China is from the 1st of October to the 7th of October, so be ’China Ready’ and provide the products & services that meets the needs of this growing tourist market for the Island of Ireland. Want more information? To learn more on how the 'China Tourist Welcome' programme can help your business, register above for a free session with us and we will contact you to schedule an online call.
Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered. Stage 2 - Design the Bespoke 2 x day Course nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers. Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence. Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme. Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme Sample Exercise – Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines Sample Exercise –Back to Back Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.
AAT Level 4 is the highest level or final stage of the AAT Accounting qualification. This qualification provides the skills necessary for a 'Finance Officer' role including the complex management accounting tasks, general management skills, drafting financial statements and specialist learning areas. This provides you with an opportunity to become a professional member of AAT and use it MAAT after your name. You are also entitled to exemptions in the UK's chartered and certified accounting qualifications. Besides, if you want to pursue your career further in University, you are entitled to exemptions for up to two years in various universities in the UK. What is AAT? AAT is an awarding body for vocational accountants. AAT is highly recognised globally with members over 130,000 worldwide. What are the benefits after completing AAT courses? A newly qualified AAT member can expect to earn an average of £21,600. Some accounting technicians work as accounts clerks; others go on to become managing directors or finance directors of well-known companies. Some go to work as a self employed accountant as AAT allows the student to become chartered. Osborne Training is an AAT Approved Training Provider in London. In taking the Association of Accounting Technicians qualification with Osborne Training, you will make one of the greatest decisions of your career. Duration You can expect this qualification to take 1-1.5 year to complete for most students. Tutors Tutors are highly qualified with extensive knowledge of accountancy. Study Options Distance Learning - Self Study with Study Material and access to Online study Material through Virtual Learning Campus. Osborne Books are delivered to students address with additional study materials and Tutorial support online. Online Live - Interactive tutorial sessions by expert tutors and access to world-class Virtual Learning campus for additional study materials. Classroom Based- Osborne Training offers Evening and Weekend sessions for AAT Level 4 from various centres in London, Watford, Birmingham etc. Once you finish AAT qualification and pass all exams successfully, you will be awarded globally recognised AAT Certificate in Accounting from AAT. AAT Level 4 Course Syllabus Management Accounting: Budgeting Management Accounting: Decision and Control Financial Statements of Limited Companies Accounting Systems and Controls Business Tax Personal Tax
Course description Sage 50 Accounting / Bookkeeping Training - Fast Track Overview Want to open the door to working in Finance and Accountancy Industry? Starting Sage Line 50 Accounting Fast Track Training course will enhance your career potentials and give you the skills and knowledge you need to get started in Finance and Accountancy Industry. Get a new direction for your career in Accountancy, according to statistics, the average salary for Accountants is £50,000 (Source: Reed), it is the sector where the employability rate is higher than any other sector. With the right skills and practical experience, you would be able to fast track your career in Accountancy and exactly that's where Osborne Training can fill the gap. The intensive programmes include all the skills required to fast track your career in professional Accountancy. Duration 6 Weeks Study Options Classroom Based - Osborne Training offers Daytime or Weekend sessions for Sage 50 Bookkeeping Training Course from London Campus. Online Live - Osborne Training offers online Evening sessions for Sage 50 Bookkeeping Training Classes through the Virtual Learning Campus. Distance Learning - Self Study with Study Material and access to Online study Material through Virtual Learning Campus. Certification You will receive a certificate from Osborne Training once you finish the course. You have an option to get an IAB Certificate subject to passing the exams. What qualification will I gain? You could Gain the following IAB qualifications provided that you book and register for IAB exams and pass the exams successfully: IAB Level 1 Award in Computerised Bookkeeping (QCF) 500/9405/1 IAB Level 2 Award in Computerised Bookkeeping (QCF) 500/9261/3 IAB Level 3 Award in Computerised Bookkeeping (QCF) 500/9407/5 Awarding body International Association of Book-Keepers Sage 50 accounts Course Syllabus Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Stock Valuation, Stock Control, Work in Progress and Finished Goods Prepare and Produce Final Accounts Extended Trial Balance Exporting Data including Linking to Other Systems Management Information Reports Making Decisions with Reports Using Sage Prepare and Process Year End Accounts and Archive Data Final Accounts for Partnerships including Appropriation Accounts The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control
SAP Training Online | Sap Training in London, UK What is SAP? SAP is one of the largest ERP(Enterprise Resource Planning) software in the world. It provides end to end solution for Financials, Manufacturing, Logistics, Distributions etc. SAP applications, built around their latest R/3 system, provide the capability to manage financial, asset, and cost accounting, production operations and materials, personnel, plants, and archived documents. The R/3 system runs on a number of platforms including Windows and MAC and uses the client/server model. SAP Career Potential You can become a SAP consultant. SAP consultants analyze, design, and configure new computer software and systems in accordance with their employers' or clients' specifications, as well as write programs such as forms, specifications, and interfaces. They also test new interfaces to ensure that system workflows are optimized and interact with end-users to make changes as requested and obtain feedback. As a SAP consultant, you could expect to earn £80,000-£150,000 per year. Which SAP Module Osborne Training offers training on various sap modules such as Financial and Controlling Sales and Distribution Material Management CRM SRM HANA And many more... Study Options Instructor-Led Live SAP Online Training Students attending training through Online LIVE Training have a real-time, Live Instructor-Led student experience through the world-class Virtual Learning Campus. Online LIVE Training provides an engaging live classroom environment that allows students to easily interact with instructors and fellow students virtually. Classroom-Based Live SAP Training in London Osborne Training offers evening sessions for classroom-based training, where an experienced Tutor/Consultant goes through the whole SAP Training course from the London campus. Only selected modules are offered from the London campus. Free Certification from Osborne Training on completion. You may attempt for SAP certification exams online to get certificate directly from SAP. Syllabus varies depending on the module take. Please send a query to receive full syllabus information.
Why Join Digital Marketing Training Course at Osborne Training Osborne Training is well Recognised for quality Regular Lectures led by Industry Expert Tutors Unlimited Access to the State of the Art Virtual Learning Campus Exclusive Access to High quality study materials Flexible payment option available Join Digital Marketing Training course as Pure Online or Blended with Classroom Delivery Access to Digital Marketing Internship for 3 months at the end of the training Unlimited Tutorial Support from expert tutors Get a Student Discount Card from NUS* Get a Free Tablet PC for limited period* Practical Hands-on Projects, Practical focused Assignments and Group-work for greater skills enhancement and understanding real life issues for real life problems Once you complete the bookkeeping course, you will get a certificate from Osborne Training confirming your professional Digital Marketing Qualifications. What jobs could I qualify for? Senior Digital Marketing Manager Digital Marketing Coordinator Executive Digital Marketing Strategist Digital Marketing Consultant In these roles, you could earn on average more than £40,000 annually (source: Reed Salary Checker, UK). Moreover, many go on to become successful (Millionaire sometime) entrepreneur by offering Digital Marketing services or formulating successful Digital Marketing Strategy for their own business. Digital Marketing Qualifications Digital Marketing Qualifications at Osborne Training are developed in Association with Google. Osborne Training offers Total Digital Marketing Course which combines all major skills required to be a successful Digital Marketeer and you also have option to join a complementary Internship at the end of your course. In joining the Total Digital Marketing Course at Osborne Training, you will make one of the greatest decision of your career and can look forward to a successful career in digital marketing. Digital Marketing Course Overview Total Digital Marketing Course covers major areas of Digital Marketing to make you completely ready for the digital era. The Digital Marketing course comes with optional Internship at the end of the training making you highly employable. Practical focused and hands-on approach of the training method helps you to be ready to offer real life solutions for real life problems. Digital Marketing Training Course Content Basics of marketing Marketing In Digital Era All About Web Search Engine Optimization Search Engine Marketing Affiliate Marketing Social Media Marketing Email marketing and nurturing (inbound) Mobile app marketing Content marketing Web, mobile and app analytics Growth Hacking Creating robust digital marketing strategy
Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.
Designed for professional B2B salespeople to develop a modern approach to winning business
Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.