You have a project in mind but you're having trouble managing the resources or you are unable to determine a budget to carry out your project. Then you need to learn Microsoft Project and you can do that by taking this course. This course will give you valuable knowledge on what to do as a project manager by learning Microsoft Project. This course will teach you on how to use Microsoft Project and all the skills that comes from learning Microsoft project. Project management software can be a lifesaver for busy business owners looking for a better way to manage their business. During this course, you can learn how to easily manage your company's projects, get resources and finances under control, bring project's critical issues to your attention, track project evolution in terms of completion, time and costs, 'what if' scenarios capability is offered via multiple undo and redo levels, provide a clean way to break down your project, build schedules, allocate resources and manage budgets. Course Highlights Accredited Microsoft Project Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft Project Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Microsoft Project Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft Project Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft Project Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Working with the Project Environment (I) 01:00:00 Module Three - Working with the Project Environment (II) 01:00:00 Module Four - Templates and Other New Project Time Savers 01:00:00 Module Five - Working with Custom Fields 01:00:00 Module Six - Working with Tasks 01:00:00 Module Seven - Working with Resources (I) 01:00:00 Module Eight - Working with Resources (II) 01:00:00 Module Nine - Using the Team Planner 01:00:00 Module Ten - Managing Risks and Measuring Performance 01:00:00 Module Eleven - Communicating Project Information 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Accredited Microsoft Project Intermediate Level 00:00:00 Mock Exam Final Exam
Master Python 3.10 from the experts with this course and demonstrate programming wizardry in Python. Go from a geek to a wizard in no time with this well-structured video course and write Python code like a pro. Learn about the often-forgotten basics and special features of programming and Python in general.
Master the surefire ways of creating any types of sales funnel with the Clickfunnels Funnel Building Training course. Clickfunnels is the simple way to create sales funnel. When you try to create a sales funnel, you need to spend a lot before earning a penny. You need to pay to the designer, coders and more. Clickfunnles is a software that allows you to design and create sales pages, landing pages, business pages, etc and guides you to manage the whole sales funnel. At first, you need to choose the type of funnels you need to create and within seconds an entire funnel will build for them. Then you can customize the design such as logo, headlines, sign up, add videos, subscribe, and more. The course teaches you how to use Clickfunnels for creating sales funnels. The course shows you the ways of building a complete sales funnel and start sending traffic to get your first sales. Moreover, you will also know to build a highly interactive email list of repeat hyper-buyers. Finally, the course helps you to discover how to double or triple your business overnight. What you'll learn Build a complete sales funnel and start sending traffic to get your first sales. Build a highly interactive email list of repeat hyper-buyers in this ClickFunnels Course. Learn how to sell dozens of $12,000 & $25,000 high ticket offers through this ClickFunnels Course. Discover how to double or even triple your business overnight through ClickFunnels. Requirements You should know how to use a computer at a beginner level. Who this course is for: Beginner to Intermediate Whether you own your own product or affiliate for someone else's - it's ok! Introduction Introduction 00:02:00 Why Sales Funnels 00:04:00 Who Are Sales Funnels For 00:05:00 The Online Method 00:05:00 The Iceberg of Wealth 00:04:00 The Success Formula 00:02:00 Who 00:09:00 Where 00:05:00 Bait 00:04:00 Result 00:04:00 Your Dream Client 00:02:00 Mindset Changes 00:04:00 What It Is Not 00:05:00 What It Actually Is 00:03:00 Why Websites Are Dead 00:04:00 Terminology 00:05:00 100 Clicks a Day 00:09:00 Make Your Own Products or Affiliate 00:02:00 Value Ladder Overview 00:07:00 Bait Overview 00:19:00 WWWH Script 00:04:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Mid Ticket Overview 00:09:00 Perfect Webinar Funnel Walkthrough 00:03:00 Perfect Webinar Script 00:15:00 Continuity Overview 00:06:00 Magic Bullet Script 00:02:00 Backend Funnel Overview 00:04:00 2 Step Close Script 00:07:00 ClickFunnels Walkthrough ClickFunnels Registration 00:05:00 ClickFunnels Templates 00:01:00 ClickFunnels Autoresponder Integration 00:01:00 Uploading to YouTube 00:01:00 Getting Graphic Design for Almost No Money 00:04:00 Digital Asset 00:01:00 Integrate Payment Processor 00:01:00 ClickFunnels - How to Set Up a Custom Subdomain Using CloudFlare 00:06:00 Editing Your ClickFunnels Sales Funnel 00:09:00 A-B Split Test 00:02:00 On-Page SEO Hacks 00:03:00 Add Products to CF 00:01:00 Upsells 00:03:00 Tracking in ClickFunnels 00:01:00
SAP Courses Overview SAP is one of the largest ERP(Enterprise Resource Planning) software in the world. It provides end to end solution for Financials, Manufacturing, Logistics, Distributions etc. SAP applications, built around their latest R/3 system, provide the capability to manage financial, asset, and cost accounting, production operations and materials, personnel, plants, and archived documents. The R/3 system runs on a number of platforms including Windows and MAC and uses the client/server model. SAP Business Cases/ Live Project Our SAP training courses are designed in a way which gives the students maximum exposure of real-life scenario through no of business cases and guidance on implementation by professional SAP Consultants. Certificate of Attendance- You receive a certificate once you finish the course from Osborne Training, SAP Certification During the training, you get access to the SAP sandbox which continues even after training finishes until the completion of the Internship. You can also do an external exam to receive certification from SAP (Optional), for details on exam booking you may visit the SAP website. SAP Training Modules Available Financial & Controlling (FICO) High-Performance Analytic Appliance (HANA) Supply Relationship Management (SRM) Customer Relationship Management (CRM) Free SAP Access Free SAP Sandbox Access provided for 6 months so that you can practice even after your SAP training course.
Duration 1 Days 6 CPD hours This course is intended for System administrators, security operations personnel including analyst and managers. Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of application control. Manage and configure the Carbon Black App Control server based on organizational requirements. Create policies to control enforcement levels and agent functionality. Implement rules to support the organization's security posture. Use the Carbon Black App Control tools to understand agent and server data. This course teaches you how to use the VMware Carbon Black© App ControlTM product and leverage the capabilities to configure and maintain the system according to their organization?s security posture and organizational policies. This course provides an in-depth, technical understanding of the Carbon Black App Control product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Login Accounts and Groups User accounts User roles Policies Modes and Enforcement Levels Rule sets Notifiers Agent side display notification use Computer Details View agent information Related views Local Approval Timed Policy Override Use case and functionality Software Approvals Methods and use cases Custom Rules Rule type and use cases Tools Meters and Alerts Events Agent and server events Baseline Drift Changes in a baseline
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adobe After Effects Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adobe After Effects Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adobe After Effects Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adobe After Effects Training Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adobe After Effects Training ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adobe After Effects Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adobe After Effects Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Adobe After Effects Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Adobe After Effects Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adobe After Effects Training is a great way for you to gain multiple skills from the comfort of your home. Course Promo Learn After Effects for Social Media Promo 00:01:00 Project #1(Beginner) - Create an Instagram Story Quick Introduction 00:01:00 Set up Our Project File 00:04:00 Add Our Background and Animate it 00:06:00 Throw in Some Text 00:06:00 Animate the Text In and Out 00:11:00 Music, Render 00:05:00 Project #2 (Intermediate) - Create "Viral Style" Text Boxes and Learn Animation Create a Text Box and Align 00:04:00 The Anchor Point & Scaling 00:06:00 Animating the Text Box 00:04:00 Fit the Text in the Box 00:05:00 The Grand Reveal 00:04:00 Render and Congratulations 00:08:00 Project#3 (Advanced) Screen Capture and Web Presentation Project Screen Capture Software 00:05:00 Replace a Phone or Laptop Screen 00:10:00 Create a '3D' Display 00:09:00 PROJECT - Create your own Web Browser 00:16:00 Project #4 (Advanced) Create a Social Media Animated Poster Social Media Project Introduction 00:02:00 The Master Plan 00:08:00 Time to Design 00:16:00 Trim Paths 00:04:00 Animate Your Image 00:06:00 Let's Talk About Text 00:17:00 Shake that Button 00:09:00 Texture, Render, Congratulations 00:11:00 Assignment Assignment - Adobe After Effects Training 02:28:00 Order Your Certificate Order Your Certificate QLS
What Will I Learn? Have an understanding of ways they can start working for themselves Learn concepts of productivity and goal setting Learn ways to make sacrifices for saving time Start thinking more like an entrepreneur and less like an employee Requirements Several concepts of business ideas are shared within the course Evernote, Nozbe and other productivity software is useful Have an open mind about taking on a venture for yourself! Description Are you bored of being an employee or working a 9-5 job for others like a puppet? Do you think more like an entrepreneur & less like an employee? If it's a yes, then welcome to join this Abandon The 9-5 Mindset: Become An Entrepreneur. In this intensive course, you'll through the mindset changes you need to adapt to become an entrepreneur. You'll initially have an understanding of ways you can start working for yourself. Learn concepts of productivity and goal setting efficiently. Moreover, learn ways to make sacrifices for saving time and get ideas for choosing right business for yourself such as blogging, affiliate marketing, teaching with courses, podcasting, freelancing & many more. Lastly, discover new productivity tools and learn to use them daily. How I structured this course First I walk you through my own personal story for becoming an entrepreneur Next you are shown how to stop thinking like most people who work normal 9-5 jobs I provide several ideas on how you can start building a business outside of your 9-5 job such as blogging, affiliate marketing, teaching with courses, podcasting, freelancing and more. I share with you my productivity tools and how I use them daily I go in-depth into why you need to make sacrifices and have self discipline to succeed with entrepreneurship Finally I provide several recommendations for books that will get you motivated to do more with your life and stop living like most people do. Why you should take this course If you have been unhappy with your life, your job, or even your financial situation this is the course for you. You will learn a lot about the mindset changes you need to make in order to see positive change in your lifestyle with this course. Who is the target audience? People that are interested in working for themselves should take this course! People who are comfortable working a 9-5 job and are not willing to do what it takes to break out of their job should not take this course. Introduction To The Course Welcome abandon 00:01:00 My Story 00:05:00 How To Stop Thinking Like Those Who Work 9-5 Why I view most people in my daily life as different 00:04:00 You are the average of the five people you spend the most time with 00:05:00 What You Can Focus On As An Entrepreneur Outside Of The 9-5 Learn How To Build Websites With WordPress 00:02:00 Start An Amazon Affiliate Niche Site or Store 00:03:00 Start a Podcast 00:03:00 Teach a Course 00:03:00 Learn a valuable skill people are willing to pay you for 00:02:00 Become a freelancer 00:01:00 Start a real eCommerce Business 00:02:00 Productivity Hacks Evernote 00:01:00 Nozbe 00:02:00 Combined Email Accounts with Outlook 00:02:00 Sacrifice & Discipline Making Time To Work On Your Business 00:02:00 Finding Your Focus 00:02:00 Watching a lot less TV 00:02:00 Playing Little to Zero Video Games 00:02:00 Start a Discipline Challenge 00:01:00 Recommended Books The ONE Thing 00:01:00 Let Go by Pat Flynn 00:01:00 Gorilla Mindset by Mike Ceronovich 00:01:00 Conclusion Conclusion 00:01:00 Bonus: My Success With Freelancing on UpWork 00:03:00
Title: Unlock Your Payroll Potential with Sage 50 Payroll Basics ð Welcome to the gateway to mastering the art of payroll management! ð Introducing 'Sage 50 Payroll Basics,' your comprehensive guide to navigating the intricacies of payroll processing using the powerful Sage 50 software. Whether you're a seasoned professional looking to brush up on your skills or a newcomer eager to dive into the world of payroll, this course is designed to empower you with the knowledge and tools you need to excel in your role. Why Sage 50 Payroll Basics? ð Efficiency Boost: Say goodbye to manual payroll calculations and data entry errors. With Sage 50 Payroll, you'll learn how to streamline your payroll processes, saving valuable time and resources for your business. ð¼ Enhanced Accuracy: Accuracy is paramount in payroll management. By mastering the fundamentals of Sage 50 Payroll, you'll gain the confidence to handle complex payroll tasks with precision and accuracy, ensuring compliance and avoiding costly mistakes. ð Compliance Assurance: Stay up-to-date with ever-changing payroll regulations and tax laws. Our course will equip you with the knowledge and skills needed to navigate legal requirements and ensure compliance, minimizing the risk of penalties and fines. ð¡ Empowerment Through Knowledge: Knowledge is power, especially in the realm of payroll management. Whether you're managing payroll for a small business or a large corporation, understanding the ins and outs of Sage 50 Payroll will empower you to make informed decisions and drive business success. Who is This For? ð©âð¼ Business Owners: Take control of your payroll processes and ensure accuracy and compliance for your employees. ð¨âð¼ HR Professionals: Expand your skill set and become a valuable asset to your organization by mastering Sage 50 Payroll. ð¨âð» Accountants: Streamline payroll tasks for your clients and enhance your accounting services with Sage 50 Payroll expertise. ð©âð» Students and Job Seekers: Gain a competitive edge in the job market by acquiring in-demand skills in payroll management. Career Path ð Payroll Specialist: Become a payroll expert and take on leadership roles in payroll departments across industries. ð HR Manager: Combine payroll expertise with HR knowledge to advance into managerial positions within human resources departments. ð Accounting Professional: Integrate payroll management into your accounting services and expand your client base. ð Small Business Owner: Gain the confidence to manage payroll efficiently for your own business, saving time and resources. FAQ Q: Is this course suitable for beginners with no prior payroll experience? A: Absolutely! Sage 50 Payroll Basics is designed to cater to learners of all levels, including beginners. We start with the fundamentals and gradually progress to more advanced topics, ensuring that everyone can follow along and build a strong foundation in payroll management. Q: How long does it take to complete the course? A: The duration of the course varies depending on individual learning pace. On average, learners can expect to complete the course within a few weeks, dedicating a few hours each week to study and practice. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the course, you will receive a certificate of achievement to showcase your newfound expertise in Sage 50 Payroll Basics. Q: Can I access the course materials on my mobile device? A: Absolutely! Our platform is optimized for mobile devices, allowing you to access course materials anytime, anywhere, and on any device with an internet connection. Q: Is there ongoing support available after completing the course? A: Yes, we offer ongoing support to our learners even after they complete the course. Whether you have questions about course materials or need assistance with real-world payroll challenges, our team of experts is here to help. Q: Can I preview some of the course content before enrolling? A: Yes, we offer a free preview of select course modules so you can get a feel for the content and teaching style before enrolling in the full course. Unlock your payroll potential and take your career to new heights with Sage 50 Payroll Basics. Enroll today and embark on your journey to payroll mastery! ð Course Curriculum Module 1 Introduction to Payroll Management Introduction to Payroll Management 00:00 Module 2 Getting Started with Sage 50 Payroll Getting Started with Sage 50 Payroll 00:00 Module 3 Advanced Payroll Management with Sage 50 Advanced Payroll Management with Sage 50 00:00 Module 4 Payroll Audits and Compliance Payroll Audits and Compliance 00:00 Module 5 International Payroll Considerations International Payroll Considerations 00:00 Module 6 Integrating Payroll with HR Systems Integrating Payroll with HR Systems 00:00
ð Unlock Your Potential with the Medical Receptionist Course! ð Are you ready to embark on a rewarding career in the healthcare industry? Look no further! Our comprehensive Medical Receptionist Course equips you with the essential skills and knowledge needed to thrive in this dynamic field. Whether you're a seasoned professional looking to enhance your expertise or a newcomer eager to break into the healthcare sector, this course is your gateway to success. Why Choose the Medical Receptionist Course? ð©âï¸ In-Demand Skills: Medical receptionists play a crucial role in healthcare facilities, serving as the first point of contact for patients and visitors. By enrolling in our course, you'll learn how to effectively manage front desk operations, handle patient inquiries, schedule appointments, and maintain organized medical records. ð¼ Career Advancement: With healthcare facilities continually seeking skilled professionals to manage their administrative tasks, completing our Medical Receptionist Course opens up a world of opportunities. Whether you aspire to work in hospitals, clinics, or specialized medical practices, this course provides you with the credentials and confidence to excel in your career. ð Comprehensive Curriculum: Our course covers a wide range of topics, including medical terminology, appointment scheduling software, patient confidentiality laws, and customer service best practices. Taught by industry experts, you'll gain practical insights and real-world experience that are invaluable in the healthcare field. ð¡ Flexible Learning Options: We understand that balancing work, family, and education can be challenging. That's why our Medical Receptionist Course offers flexible learning options, allowing you to study at your own pace and from the comfort of your own home. Whether you prefer to learn through interactive modules, video lectures, or written assignments, we've got you covered. ð Industry-Recognized Certification: Upon successful completion of the course, you'll receive a prestigious certificate that demonstrates your proficiency as a medical receptionist. This credential not only enhances your credibility but also increases your chances of landing your dream job in the healthcare industry. Who is this for? Our Medical Receptionist Course is perfect for individuals who are passionate about healthcare and possess strong interpersonal and organizational skills. Whether you're a recent high school graduate exploring career options or a professional seeking a career change, this course provides you with the necessary foundation to thrive in the medical field. Career Path Upon completing the Medical Receptionist Course, you'll be well-equipped to pursue various career paths within the healthcare industry. Some potential roles include: ð¥ Medical Receptionist: Work in hospitals, clinics, or medical offices, where you'll greet patients, schedule appointments, and manage administrative tasks. ð¼ Medical Administrative Assistant: Assist healthcare professionals with administrative duties, such as billing, coding, and insurance processing. ð©âð¼ Patient Services Representative: Serve as a liaison between patients and healthcare providers, ensuring their needs are met and concerns addressed. ð Medical Records Technician: Maintain accurate and confidential medical records, ensuring compliance with regulatory standards and privacy laws. With the demand for skilled medical receptionists on the rise, now is the perfect time to invest in your future and embark on a rewarding career in healthcare. Enroll in our Medical Receptionist Course today and take the first step towards a brighter tomorrow! FAQs Q: Is previous experience required to enroll in the Medical Receptionist course? A: No prior experience is necessary to enroll in the course. Our program is designed to cater to individuals at all skill levels, from beginners to experienced professionals. Q: How long does it take to complete the course? A: The duration of the course may vary depending on the learning format and individual pace. Typically, students can complete the program within a few months with full-time study or opt for part-time options to fit their schedule. Q: Will I receive a certification upon completion of the course? A: Yes, upon successfully completing the Medical Receptionist course, you will receive a certification that demonstrates your proficiency in medical office procedures, patient management, and healthcare administration. Q: Can I pursue further education after completing the Medical Receptionist course? A: Absolutely! Our course provides a solid foundation for those interested in advancing their career in healthcare administration. Many students choose to pursue additional certifications or degrees to enhance their skills and qualifications. Course Curriculum Module 1 Understanding the Role of a Medical Receptionist Understanding the Role of a Medical Receptionist 00:00 Module 2 Medical Terminology and Anatomy Medical Terminology and Anatomy 00:00 Module 3 Patient Data Management and Confidentiality Patient Data Management and Confidentiality 00:00 Module 4 Customer Service and Patient Care Customer Service and Patient Care 00:00 Module 5 Interpersonal Skills and Communication Interpersonal Skills and Communication 00:00
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Customers configuring and maintaining CUCM 8.x, 9.x, 10.x, 11.0, or 12.x. PBX System Administrators transitioning to CUCM administration IP networking professionals taking on responsibility for CUCM administration Workers being cross-trained for CUCM administration coverage The secondary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) 12.x (or earlier version) system and its environment Configure CUCM to support IP Phones in multiple locations Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Understand User Web Page functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Understand the capabilities of and demonstrate the Bulk Administration Tool Understand the SMART Licensing model for Cisco Unified Communications Understand and demonstrate the use of the Unified Reporting tool Understand and demonstrate the use of the Dialed Number Analyzer Communications Manager Administration for Version 12.5 (CMA v12.5) is an instructor-led course presented to system administrators and customers involved with the day-to-day operation of the Cisco Unified Communications Manager product. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions CUCM System Basics Introduction to IP Telephony Traditional Voice vs. IP Telephony Clustering Overview Intra-Cluster Communications CUCM Redundancy Options Deployment Models Campus (Single Site) Deployment Centralized Call Processing Deployment Distributed Call Processing Deployment Clustering over the IP WAN Call Processing Deployment Hybrid Call Processing Deployment Basics of CUCM Configuration Administrative Interfaces Administration and Serviceability Unified Reporting and the Enterprise License Manager Disaster Recovery System and Unified OS Administration Navigation Bar Command Line Interface Server Redundancy: CM Groups CM Group Configuration Date/Time Group Regions and Codecs Locations Device Pool Configuration Service Parameters Configuration Enterprise Parameters Configuration Supporting Phones and Users Configuring CUCM to Support Phones Cisco Unified IP Phone Model Ranges Specialized Cisco IP 89xx and 99xx phones Cisco Jabber Client Phone Button Templates Softkey Template Cisco IP Phone Registration Device Defaults Phone Configuration Manual Phone Configuration Auto-Registration Self-Provisioning Using the Bulk Administration Tool (BAT) Deploying new phones and users Overview of the Auto-Register Phone Tool Configuring CUCM to Support Users Understanding CUCM Users Manual User Creation User Import with BAT Importing Users with LDAP Sync LDAP Authentication Understanding User Administration Configuring User Administration Working with Access Control Groups Assigning End Users to Access Control Groups User Web Pages Understanding the Dial Plan Dial Plan Overview Introduction to the Dial Plan Understanding Dial Plan Components Route Lists, Route Groups and Devices Call Routing Understanding Digit Analysis Basics of Dial Plan Configuration Basics of the Dial Plan Dial Plan Configuration Translation Patterns Route Plan Report Advanced Dial Plan Configuration Understanding Digit Manipulation External Phone Number Masks Transformation Masks Discard Digits Instructions: PreDot Class of Control Overview of Class of Control Partitions and Calling Search Space Traditional vs. Line/Device Approach Configuring Partitions and CSSs Time of Day Routing PLAR Application Forced Authorization Codes CUCM Features Media Resources Overview of Media Resources Conference Bridge Music on Hold Transcoder Annunciator Overview of Media Resource Management Configuring Media Resources User Features Configuring Call Coverage in Cisco Unified Communications Manager Call Coverage in Cisco Unified Communications Manager Hunt Group Overview Hunt Group Configuration Final Forwarding Shared Lines Call Pickup Directed and Group Call Pickup Call Park Lab Outline Configuring the System to Support Cisco IP Phones Creating and Associating Users Configuring Basic Dial Plan Elements Configuring Complex Dial Plan Elements Implementing Class of Control Configuring Media Resources Configuring Hunt Groups and Call Coverage Configuring Call Pickup and Call Park