5745 Software courses in Cardiff delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for students who want to use more advanced functionalities in Microsoft Word, including image manipulation, collaboration and revision tracking, cross- referencing and linking, document security, forms, and process automation through macros. Overview In this course, you will explore advanced functionalities in Word. You will: Use images in a document. Create custom graphic elements. Collaborate on documents. Add reference marks and notes. Secure a document. Create and manipulate forms. Create macros to automate tasks. Word for Microsoft 365 enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production.Being able to manipulate graphics and efficiently create, manage, revise, and distribute long documents and forms can help your organization create important and interesting documents. Implementing time-saving features that enable you to work well in a collaborative mode will benefit both you and your organization. Constructing document elements that ensure your readers have access to pertinent information at the click of a button, while at the same time protecting sensitive information, is another important skill. Mastering these skills and techniques will make you a valued employee in your organization.Note: Most Office users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will alsoenable you to access and effectively utilize many web-based resources provided with your Microsoft 365? subscription. Helpful notes throughout the material alert you to caseswhere the online version of the application may function differently from the primary, desktop version.This course may be a useful component in your preparation for theMicrosoft Word (Microsoft 365 Apps and Office 2019): Exam MO-100 and Microsoft Word Expert (Microsoft 365 Apps and Office 2019): Exam MO-101 certification exams. Lesson 1: Manipulating Images Topic A: Integrate Pictures and Text Topic B: Adjust Image Appearance Lesson 2: Using Custom Graphic Elements Topic A: Create Text Boxes and Pull Quotes Topic B: Add WordArt and Other Text Effects Topic C: Draw Shapes Topic D: Create Complex Illustrations with SmartArt Lesson 3: Collaborating on Documents Topic A: Share and Co-Author a Document Topic B: Mark Up a Document Topic C: Review Markups Topic D: Merge Changes from Other Documents Lesson 4: Adding Document References and Links Topic A: Add Captions Topic B: Add Cross-References Topic C: Add Bookmarks Topic D: Add Links Topic E: Insert Footnotes and Endnotes Topic F: Add Citations and a Bibliography Lesson 5: Securing a Document Topic A: Suppress Information Topic B: Set Formatting and Editing Restrictions Topic C: Restrict Document Access Topic D: Add a Digital Signature to a Document Lesson 6: Using Forms to Manage Content Topic A: Create Forms Topic B: Modify Forms Lesson 7: Automating Repetitive Tasks with Macros Topic A: Automate Tasks by Using Macros Topic B: Create a Macro Additional course details: Nexus Humans Microsoft Word for Office 365 (Desktop or Online) (v1.1) Part 3 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Word for Office 365 (Desktop or Online) (v1.1) Part 3 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Network professionals and who design, build, operate, manage, and troubleshoot software-defined networking and security, and application owners who need visibility across multi-cloud environments Overview By the end of the course, you should be able to meet the following objectives: Explain the features and architecture of VMware Aria Operations for Networks Describe the VMware Aria Operations for Networks installation processes and requirements Navigate the VMware Aria Operations for Networks GUI Recognize major use cases for VMware Aria Operations for Networks and their benefits Deploy VMware Aria Operations for Networks Use VMware Aria Operations for Networks to monitor, operate, analyze, and troubleshoot the infrastructure supporting your applications This two-day, hands-on course gives you the skills to deploy and use VMware Aria Operations? for Networks to ensure an optimized, highly available, and secure infrastructure for your applications. You will learn the features, components, architecture, and benefits of VMware Aria Operations for Networks and how to use it to simplify daily operation and troubleshooting tasks. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Networks Identify the use cases for VMware Aria Operations for Networks Access the VMware Aria Operations for Networks Home page View VMware Aria Operations for Networks entity data Perform searches for specific entity data Create entity search queries Find and use event data VMware Aria Operations for Networks Architecture and Components Identify the components of VMware Aria Operations for Networks Describe the function of each component and how the components interact Check the health of VMware Aria Operations for Networks components VMware Aria Operations for Networks Installation Deploy VMware Aria Operations for Networks components Configure the pairing relationship between the platform VM and the collector VM Troubleshoot platform VM and collector VM configuration problems Explain how data sources export flow information Add VMware vCenter Server© to VMware Aria Operations for Networks Add a VMware NSX to VMware Aria Operations for Networks Configure IPFIX Distinguish between the mechanisms used to scale VMware Aria Operations for Networks Select the appropriate scaling mechanism for your environment Describe how clusters are expanded Integrate VMware Aria Operations with VMware Aria Operations for Networks Import a VMware Aria Operations for Networks instance into VMware Aria Suite Lifecycle VMware Aria Operations for Networks Use Cases Explain use cases for VMware Aria Operations for Networks Create VMware Aria Operations for Networks applications Perform application discovery Plan and optimize micro-segmentation and security for applications Explain the use of flow analytics Use flow information from physical devices in security planning Generate virtual machine path topologies between entities using flows Extract useful information from path topologies Validate NSX deployments Monitor and troubleshoot NSX events Operations and Troubleshooting Common Issues Perform VMware Aria Operations for Networks operations by using VMware vSphere© tags Use the flow analytics dashboards to perform flow analysis Set and configure Intents to identify aberrations in the behaviour of entities Use VMware Aria Operations for Networks tools to troubleshoot common problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Aria Operations for Networks: Install, Configure, Manage [V6.8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Aria Operations for Networks: Install, Configure, Manage [V6.8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network Administrator Network Engineer Systems Engineer Consulting Systems Engineer Cisco Integrators/Partners Overview Upon completion of this course, you will be able to: Outline the troubleshooting process, and highlight which questions to ask Describe the troubleshooting tools and methodologies that are available from the CLI and are used to identify and resolve issues in a Cisco Data Center network architecture Identify and resolve issues related to VLANs and PVLANs Identify and resolve issues related to port channels and virtual port channels Identify and resolve issues related to Cisco FabricPath Identify and resolve issues related to OTV Identify and resolve issues related to VXLAN Identify and resolve issues related to LISP Describe troubleshooting of routing protocols, such as OSPF, ISIS, and PIM. Describe troubleshooting of the AAA and RBAC Identify and resolve issues related to a single device Identify and resolve issues related to Fibre Channel interface operation Identify and resolve issues related to Fibre Channel switching when the Cisco NX-OS software switch is used in switched mode (vs. NPV mode) Identify and resolve issues related to Fibre Channel switching when the NX-OS switch is used in N Port Virtualization (NPV) mode Identify and resolve issues related to FIP and FCoE, including FCoE performance Describe Cisco UCS architecture, initial setup, tools and service aids that are available for Cisco UCS troubleshooting and interpretation of the output Describe Cisco UCS configuration and troubleshoot related issues Describe Cisco UCS B-Series operation and troubleshoot related issues Describe LAN, SAN and Fibre Channel operations, including in depth troubleshooting procedures Describe Cisco IMC utilities to validate performance and facilitate data-gathering activities for Cisco UCS C-Series troubleshooting, as well troubleshooting approach to hardware and firmware failures Define proper procedures to configure LAN and SAN connectivity and avoid issues with the P81E virtual interface card (VIC) Troubleshoot integration of Cisco UCS C-Series servers with Cisco UCS Manager Identify tools, protocols and methods to effectively troubleshoot Cisco ACI The focus of this skills-building course is troubleshooting of LANs, SANs, Cisco Unified Fabric, Cisco Unified Computing System (UCS), and Cisco Application Centric Infrastructure (ACI). The course provides rich hands-on experience in resolving problems on Cisco MDS switches, Cisco Nexus switches, Cisco fabric extenders (FEXs), Cisco UCS, and Cisco ACI. Troubleshooting the Data Center LAN Network Overview of the Troubleshooting Process Understanding CLI Troubleshooting Tools Troubleshooting VLANs and Private VLANs Troubleshooting Port Channels and Virtual Port Channels Troubleshooting Cisco FabricPath Troubleshooting Cisco OTV Troubleshooting VXLAN Troubleshooting LISP Troubleshooting Routing Protocols Troubleshooting Data Center LAN Security Troubleshooting Platform-Specific Issues Troubleshooting Data Center SAN Troubleshooting Fibre Channel Interfaces Troubleshooting Fibre Channel Fabric Service Troubleshooting NPV Mode Troubleshooting FCoE Troubleshooting Data Center Unified Computing Troubleshooting Cisco UCS Architecture and Initialization Troubleshooting Cisco UCS Configuration Troubleshooting Cisco UCS B-Series Servers Troubleshooting Cisco UCS B-Series LAN and SAN Connectivity Troubleshooting Cisco UCS C-Series Servers Troubleshooting Cisco UCS C-Series LAN and SAN Connectivity Troubleshooting Cisco UCS C-Series and Cisco UCS Manager Integration Troubleshooting Data Center ACI Exploring the Tools and Methodology of Troubleshooting Cisco ACI Additional course details: Nexus Humans Cisco Troubleshooting Cisco Data Center Infrastructure v7.0 (DCIT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Data Center Infrastructure v7.0 (DCIT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Linux system administrators, virtualization administrators, and hybrid infrastructure engineers interested in deploying large-scale virtualization solutions and managing virtual servers in their datacenters, based on the Red Hat Virtualization open virtualization management platform. Overview Configure Red Hat Virtualization Configure networking and storage for use with Red Hat Virtualization Manage user accounts and access to the Red Hat Virtualization environment Install and manage virtual machines in Red Hat Virtualization Use templates for rapid virtual machine deployment Manage virtual machine snapshots and images Migrate virtual machines and explore high-availability options Deploy, configure, manage, and migrate virtual environments Red Hat Virtualization (RH318) teaches you the skills needed to deploy, administer, and operate virtual machines in your organization using Red Hat© Virtualization. Through numerous hands-on exercises, you will demonstrate the ability to deploy and configure the Red Hat Virtualization infrastructure and use it to provision and manage virtual machines. This offering also prepares you for the Red Hat Certified Specialist in Virtualization exam. This course is based on Red Hat Enterprise Virtualization 4.3 and Red Hat Enterprise Linux© 7.6 and 8, as well as Red Hat Hyperconverged Infrastructure for Virtualization 1.6. 1 - Red Hat Virtualization overview Explain the purpose and architecture of Red Hat Virtualization. 2 - Install and configure Red Hat Virtualization Install a minimal Red Hat Virtualization environment and use it to create a virtual machine. 3 - Create and manage datacenters and clusters Organize hypervisors into groups using datacenters and clusters. 4 - Manage user accounts and roles Configure user accounts using a central directory service, then use roles to assign access to resources based on job responsibilities. 5 - Adding physical hosts Add additional Red Hat Virtualization hosts automatically, and move and remove hosts from datacenters as needed. 6 - Scale Red Hat Virtualization infrastructure Add Red Hat Virtualization hosts automatically, configure Red Hat Enterprise Linux hosts when appropriate, and move and remove hosts from data centers as needed. 7 - Manage Red Hat Virtualization networks Separate network traffic into multiple networks on one or more interfaces to improve the performance and security of Red Hat Virtualization. 8 - Manage Red Hat Virtualization storage Create and manage data and ISO storage domains. 9 - Deploy and manage virtual machines Operate virtual machines in the Red Hat Virtualization environment. 10 - Migrate virtual machines Migrate and control automatic migration of virtual machines. 11 - Manage virtual machine images Manage virtual machine snapshots and disk images. 12 - Automating virtual machine deployment Automate deployment of virtual machines by using templates and cloud-init. 13 - Back up and upgrade Red Hat Virtualization Back up, restore, and upgrade the software in a Red Hat Virtualization environment. 14 - Explore high-availability practices Explain procedures to improve the resilience and reliability of Red Hat Virtualization by removing single points of failure and implementing high-availability features. 15 - Perform comprehensive review Demonstrate skills learned in this course by installing and configuring Red Hat Virtualization; using the platform to create and manage virtual machines; and backing up and updating components of Red Hat Virtualization. Additional course details: Nexus Humans Red Hat Virtualization (RH318) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Virtualization (RH318) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are you ready to embark on an enlightening journey of wisdom with the GIS Training bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - GIS Training: Remote Sensing & Spatial Analysis in ArcGIS. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Intensive Training on QGIS for Beginners Course 02: Introduction to GIS and ArcGIS Course 03: Develop Smart Maps with Python and Leaflet - Windows Version Course 04: Remote Sensing in ArcGIS Course 05: Spatial Analysis in ArcGIS Course 06: The Basics of ArcGIS for Hydrology Course 07: Python for Spatial Analysis in ArcGIS Course 08: Watershed delineation in ArcGIS Pro and Map Display in ArcGIS Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the GIS Training: Remote Sensing & Spatial Analysis in ArcGIS bundle illuminate your path to wisdom. The GIS Training: Remote Sensing & Spatial Analysis in ArcGIS bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the GIS Training: Remote Sensing & Spatial Analysis in ArcGIS package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the GIS Training bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the GIS Training: Remote Sensing & Spatial Analysis in ArcGIS community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the GIS Training bundle. Establish robust bases across each course nestled within the GIS Training bundle. Decipher intricate concepts through the articulate content of the GIS Training bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the GIS Training bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The GIS Training bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the GIS Training bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The GIS Training bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the GIS Training bundle allows learners to make meaningful contributions to their chosen fields. Embark on the GIS Training journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the GIS Training bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the GIS Training bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Gain complete proficiency in the world's most popular and evolving front-end framework, with step-by-step guidance from the experts. The Bootstrap 5: Responsive Web Design course is designed for those looking to take their coding and programming knowledge to the next level. It will take you through all the new features of Bootstrap 5 in detail, equipping you with the skills to create high-quality responsive websites. Through seven audiovisual training modules, you will learn all about the Bootstrap language and the format of coding applications. Become a Bootstrap expert in no time and learn in-demand skills to take your career to the next level, by gaining an industry-recognised certificate. This best selling Bootstrap 5: Responsive Web Design has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Bootstrap 5: Responsive Web Design is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Bootstrap 5: Responsive Web Design is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Bootstrap 5: Responsive Web Design is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Bootstrap 5: Responsive Web Design, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Bootstrap 5: Responsive Web Design will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Bootstrap 5: Responsive Web Design to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Gain complete proficiency in the world's most popular and evolving front-end framework, with step-by-step guidance from the experts. The Learn Bootstrap 4 Responsive Web Development course is designed for those looking to take their coding and programming knowledge to the next level. It will take you through all the features and functions of Bootstrap 4 in detail, equipping you with the skills to create high-quality responsive websites from scratch. Through eight easy to follow audiovisual training modules, you will learn all about the Bootstrap language and the format of coding applications. Become a Bootstrap expert in no time and learn in-demand skills to take your career to the next level, by gaining an industry-recognised certificate. This best selling Learn Bootstrap 4 Responsive Web Development has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Learn Bootstrap 4 Responsive Web Development is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Learn Bootstrap 4 Responsive Web Development is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Learn Bootstrap 4 Responsive Web Development is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Learn Bootstrap 4 Responsive Web Development, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Learn Bootstrap 4 Responsive Web Development will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Learn Bootstrap 4 Responsive Web Development to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Boost your hireability in today’s tech-driven job market with the IT Support Training 20-in-1 bundle. Whether you’re eyeing a helpdesk role, technical support position, or IT administration job, this bundle gives your CV the upgrade employers are scanning for. Fast-track your job-readiness with a value-packed course suite tailored for real-world IT environments. 💼 Description From cloud systems to cybersecurity basics, modern support roles demand more than just knowing your way around a computer. This 20-in-1 training bundle equips you with job-relevant knowledge in software, networking, compliance, and client-facing communication. Ideal for entry-level tech candidates, junior support technicians, or admin staff stepping into hybrid IT roles, this bundle adds serious weight to your applications. It’s a credible, time-efficient way to show you're serious about working in tech — without spending thousands. Don’t let a job opportunity pass you by while you're still Googling the requirements. Secure this 20-course bundle now and start checking the boxes employers care about. ❓ FAQ Q: What roles does this bundle support? A: IT support, helpdesk technician, junior systems analyst, compliance assistant, and office tech roles. Q: Can I use this to break into the IT field? A: Yes — it's ideal for beginners or administrative professionals transitioning into IT. Q: Will I receive certificates? A: Yes — you’ll earn a certificate for each of the 20 included courses. Q: Is it relevant for remote tech roles? A: Absolutely — especially for virtual support, documentation, and cloud-based tools. Q: Are any programming skills required? A: No — this bundle is beginner-friendly and practical. Q: Is this a time-sensitive offer? A: Yes — access to all 20 courses at this price is limited.

Step confidently into one of the NHS and private healthcare sector’s most in-demand roles. This 20-in-1 Medical Secretary bundle equips you with job-ready skills and the multi-tool capabilities that make hiring managers take notice. If you're aiming for a role where precision meets compassion, this is your ideal launchpad. Description Medical secretaries play a critical role in the smooth running of healthcare facilities—from managing sensitive data to coordinating with clinicians. With competition rising, employers are actively seeking administrative professionals who are proficient in digital tools, medical protocols, and regulatory standards. This bundle covers essential administrative functions tied specifically to medical environments. From data protection and compliance to communication and report management, this training suite offers the kind of cross-functional polish employers love. The best part? It costs less than a single short-term workshop. Hiring trends are shifting fast—and the prepared are hired first. Don’t let your opportunity expire. Secure the certifications that show you mean business. FAQ What industries will this help me enter? Public and private healthcare, GP practices, hospitals, medical administration, and clinic management. Does this bundle make me employable as a medical secretary? It gives you the range of certifications employers expect from well-prepared applicants. Will I learn Microsoft Office applications too? Yes, this bundle includes recognised software training vital for the role. Do I need prior admin experience? No, it’s suitable for beginners and those transitioning into healthcare admin roles. Are certificates included? Yes, each completed course earns a digital certificate you can display on your CV or LinkedIn. When should I enrol? Now. Healthcare admin roles are opening up across the UK, and certified applicants are shortlisted first.