The IT Support Technician Essentials Course offers a solid foundation for anyone interested in the thriving world of IT support. Designed with clarity and focus, this course provides you with the essential knowledge needed to tackle the core challenges of IT support roles. From troubleshooting common technical issues to understanding the software and hardware systems that keep organisations running smoothly, this course covers it all. Whether you’re just starting or looking to enhance your current skill set, this course is tailored to provide a clear and accessible approach to IT support. By the end of this course, you’ll feel confident navigating the complexities of IT systems, diagnosing and resolving issues, and offering solutions to common problems that arise in everyday business environments. It’s a comprehensive way to build your understanding of IT infrastructure and customer support, all through an engaging and structured learning experience. With the increasing reliance on technology across all industries, the role of an IT support technician continues to grow. This course gives you the tools to enter or advance in the ever-evolving IT industry, where opportunities are plentiful. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to IT Support Technician Module 02: Computer Hardware and Software Module 03: Networking Fundamentals Module 04: System Administration Module 05: Cybersecurity Basics Module 06: Professional Development and Career Skills Module 07: Troubleshooting Software and Hardware Issues Module 08: Storage and Cloud Computing Learning Outcomes Identify and analyse computer hardware components for efficient troubleshooting. Apply networking fundamentals to establish and maintain robust connections. Execute system administration tasks for seamless IT infrastructure management. Implement cybersecurity basics to safeguard digital assets effectively. Demonstrate proficiency in troubleshooting software and hardware issues. Navigate storage and cloud computing, leveraging them for enhanced data management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the IT support field. IT professionals seeking to broaden their skill set. Students pursuing a career in information technology. Career changers exploring opportunities in IT. Those looking to enhance their cybersecurity knowledge. Professionals wanting to deepen their understanding of system administration. Tech enthusiasts eager to master computer hardware and software. Anyone keen on advancing their career in IT support. Career path IT Support Technician Help Desk Analyst Network Support Specialist System Administrator Cybersecurity Analyst Cloud Support Engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Course Overview: Did you know 70% of organisations reported a cybersecurity breach last year? Network Security Level 2 is more than just a course; it invests in a safer digital future. This curriculum offers a meticulous journey, delving deeper into network security. From understanding the intricacies of Security and Risk Management to Security Operations, this course ensures comprehensive coverage. Whether you're keen on mastering Asset Security, seeking profound knowledge in Security Engineering, or aiming to understand the dynamics of Communication and Network Security, Identity and Access Management, Security Assessment and Testing, or Software Development Security, this course is tailored to equip you with the advanced knowledge necessary for the cybersecurity challenges of tomorrow. Take action now. Stay ahead of the curve, safeguard sensitive data, and become a beacon of trust in cybersecurity. Enrol today! Key Features of the Course: Awarded a CPD certificate upon completion. 24/7 Learning Assistance to ensure uninterrupted progress. Engaging learning materials designed by top industry experts. Who is This Course For? This Network Security Level 2 course is Ideal for professionals who have completed foundational courses in network security and are looking to further enhance their skills and knowledge. Learning Outcome Acquire an in-depth understanding of security protocols. Delve into Security and Risk Management. Understand the essence of Asset Security. Engineer robust security measures. Master Communication and Network Security. Manage Identity and Access effectively. Conduct Security Assessment and Testing proficiently. Implement efficient Security Operations. Secure software through development practices. Why Enrol in This Course: Stay ahead in the cybersecurity realm. This top-reviewed course, recently updated, is trending and empowers you with the skills to counteract the ever-evolving world of network threats. Requirements: Basic knowledge of network security principles. Completion of a foundational course in network security or equivalent experience. Career Path: Upon completion of this Network Security Level 2 course, professionals can explore numerous roles, such as: Security Analyst: £50,000 Network Security Engineer: £55,000 Cybersecurity Manager: £65,000 Security Consultant: £60,000 Information Security Officer: £58,000 Threat Intelligence Analyst: £53,000 Cybersecurity Architect: £62,000 Certification: Students will be awarded a CPD certificate upon successful completion, recognising their advanced Network Security Level 2 proficiency. FAQ What is Level 3 cyber security? Level 3 cyber security refers to a qualification or course that provides an advanced understanding of cybersecurity principles and practices. It is often designed for individuals with foundational cybersecurity knowledge who want to deepen their expertise. What are the 5 types of network security? The five types of network security are: Firewalls, which prevent unauthorised access to or from a private network; Antivirus and anti-malware software, which protect against malicious software; Intrusion Prevention Systems (IPS), which identify and prevent known threats; Virtual Private Networks (VPNs) which provide secure remote access; and Data Loss Prevention (DLP) prevents sensitive data from leaving the network. What is BTEC Level 2 cyber security? BTEC Level 2 cyber security is a qualification that provides an introduction to the principles and practices of cybersecurity. It is typically designed for individuals new to the field and seeking foundational knowledge. What is OCN NI Level 2 cybersecurity? OCN NI Level 2 cybersecurity is a qualification offered by the Open College Network Northern Ireland. It provides a foundational understanding of cybersecurity principles and practices and is designed for individuals new to the field. What is OCN Level 2 equivalent to? OCN Level 2 is equivalent to a GCSE grade A*-C or a Level 2 NVQ. An intermediate-level qualification provides a foundation in a specific subject area. What is OCN Level 2 qualification? OCN Level 2 qualification is an intermediate-level qualification that provides a foundational understanding of a specific subject area. It is typically designed for individuals who have completed basic education and seek to further their knowledge and skills. Course Curriculum 2 sections • 9 lectures • 02:12:00 total length •Security and Risk Management: 00:24:00 •Asset Security: 00:12:00 •Security Engineering: 00:15:00 •Communication and Network Security: 00:10:00 •Identity and Access Management: 00:10:00 •Security Assessment and Testing: 00:12:00 •Security Operations: 00:36:00 •Software Development Security: 00:13:00 •Assignment - Network Security Level 2: 00:00:00
Learn how you can develop and deploy Java, Python, NodeJS Lambda Functions and manage them using Python and Boto3!
Artificial neural networks (ANNs) are the most powerful machine learning algorithms available today. They are capable of learning complex relationships in data, and they have been used to achieve state-of-the-art results in a wide variety of fields, including image recognition, natural language processing, and speech recognition. The Future of Machine Learning is Here! This Project on Deep Learning - Artificial Neural Network course will teach you how to build and train ANNs from scratch. You will learn about the different components of an ANN, such as the input layer, hidden layers, and output layer. You will also learn about the different activation functions that can be used in ANNs, and you will see how to optimise ANNs for different tasks. In addition to the theoretical concepts, you will also get experience with ANNs. You will work on a project where you will build an ANN to classify images. You will use the TensorFlow library to build your ANN, and you will see how to train your ANN on a dataset of images. By the end of this Project on Deep Learning - Artificial Neural Network course, you will have a deep understanding of ANNs and how to use them. You will be able to build your own ANNs to solve a variety of problems. You will also be able to use the TensorFlow library to build and train ANNs. So what are you waiting for? Enrol in this course today and start learning about the future of machine learning! Learning Outcomes: Through this comprehensive course, you should be able to: Understand the fundamental concepts of deep learning and artificial neural networks. Install and configure an artificial neural network framework. Preprocess and structure data for optimal model performance. Encode data effectively for neural network training and predictions. Build and deploy artificial neural networks for real-world applications. Address data imbalance challenges and optimise model accuracy. Who is this course for? This Project on Deep Learning - Artificial Neural Network course is ideal for: Data scientists and machine learning practitioners seeking to expand their knowledge. Software engineers interested in leveraging deep learning techniques. Students pursuing a career in artificial intelligence and machine learning. Professionals looking to enhance their skills in neural network development. Individuals with a passion for exploring advanced machine learning techniques. Career Path Our course will prepare you for a range of careers, including: Deep Learning Engineer: £40,000 - £100,000 per year. Machine Learning Researcher: £45,000 - £120,000 per year. Data Scientist: £50,000 - £110,000 per year. Artificial Intelligence Specialist: £55,000 - £130,000 per year. Software Engineer (specialising in AI): £45,000 - £100,000 per year. Research Scientist (Machine Learning): £50,000 - £120,000 per year. AI Consultant: £60,000 - £150,000 per year. Certification After studying the course materials of the Project on Deep Learning - Artificial Neural Network (ANNs) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Prerequisites This Project on Deep Learning - Artificial Neural Network (ANNs) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Project on Deep Learning - Artificial Neural Network (ANNs) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Course Curriculum Section 01: Introduction Introduction of Project 00:03:00 Section 02: ANN Installation Setup Environment for ANN 00:11:00 ANN Installation 00:09:00 Section 03: Data Preprocessing Import Libraries and Data Preprocessing 00:11:00 Data Preprocessing 00:07:00 Data Preprocessing Continue 00:10:00 Section 04: Data Encoding Data Exploration 00:10:00 Encoding 00:07:00 Encoding Continue 00:06:00 Preparation of Dataset for Training 00:04:00 Section 05: Steps to Build ANN Steps to Build ANN Part 1 00:06:00 Steps to Build ANN Part 2 00:06:00 Steps to Build ANN Part 3 00:06:00 Steps to Build ANN Part 4 00:09:00 Section 06: Predictions and Imbalance-Learn Predictions 00:11:00 Predictions Continue 00:08:00 Resampling Data with Imbalance-Learn 00:09:00 Resampling Data with Imbalance-Learn Continue 00:08:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, taxes contribute over £820 billion each year to fund public services? Understanding the UK tax system is crucial for both individuals and businesses. Are you interested in a career in accounting with a focus on UK tax regulations? This UK Tax Accounting bundle provides a comprehensive foundation in tax accounting, equipping you with the skills to navigate the complexities of the UK tax system. This UK Tax Accounting bundle is designed to give you a well-rounded understanding of essential tax concepts and accounting software used in the UK. You'll gain proficiency in popular accounting software like Xero and Sage 50, learn how to manage payroll and VAT, and delve into areas like depreciation accounting and internal auditing. Whether you're looking to launch a career in accounting or enhance your existing skillset, this bundle provides the knowledge you need to succeed. This UK Tax Accounting at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to UK Tax Accounting course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This UK Tax Accounting Bundle Package includes: Main Course : Diploma in UK Tax Accounting at QLS Level 5 10 Additional CPD Accredited Premium Courses related to UK Tax Accounting: Course 01: Xero Accounting - Complete Training Course 02: Payroll Administrator Training Course 03: Introduction to VAT Online Training Course 04: Microsoft Excel Training: Depreciation Accounting Course 05: Payroll Management and Systems Diploma Course 06: Internal Audit Skills Diploma Course 07: Xero Accounting and Bookkeeping Online Course 08: HR, Payroll, PAYE, TAX Course 09: Sage 50 Accounting Course 10: Corporate Finance Whether you're looking to launch a new career or enhance your existing skills, this UK Tax Accounting bundle provides a solid foundation for success. Enrol today and take control of your tax future! Learning Outcomes of UK Tax Accounting Gain a thorough understanding of UK tax regulations and compliance. Master essential accounting software like Xero and Sage 50. Become proficient in payroll administration and tax calculations. Develop a strong foundation in VAT (Value Added Tax) rules and processes. Learn internal audit skills to identify and mitigate financial risks. Enhance your employability in the finance and accounting sector. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of UK Tax Accounting Get a free student ID card with UK Tax Accounting Training program (£10 postal charge will be applicable for international delivery) The UK Tax Accounting is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the UK Tax Accounting course materials The UK Tax Accounting comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in UK Tax Accounting at QLS Level 5 Module 01: Introduction to Accounting Module 02: Income Statement and Balance Sheet Module 03: Tax System and Administration in the UK Module 04: Tax on Individuals Module 05: National Insurance Module 06: How to Submit a Self-Assessment Tax Return Module 07: Fundamentals of Income Tax Module 08: Payee, Payroll and Wages Module 09: Value Added Tax Module 10: Corporation Tax Module 11: Double Entry Accounting Module 12: Career as a Tax Accountant in the UK Course 01: Xero Accounting - Complete Training Xero Accounting Coursebook Getting Started Setting Up Of The System Customers And Suppliers Fixed Assets Bank Payments And Receipts Petty Cash Bank Reconciliation Business Credit Card Account Aged Reports Payroll And Journals Vat Return Correction Of Error Course 02: Payroll Administrator Training Module 01: Payroll System In The UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: E-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records And Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports And Historical Data Module 24: Year-End Procedures =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Tax Accountant Tax Advisor Tax Consultant Business Tax Specialist Payroll Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in UK Tax Accounting at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
This course will teach you how to link ChatGPT's API directly into your applications and solutions. Learn to integrate the API into Power Apps. Build any business application you want using Power Apps, which can now incorporate ChatGPT. Extend ChatGPT to any platform, including React, Webflow, Zapier, Excel, and so on.
QLS Endorsed + CPD QS Accredited | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Quickbooks Bookkeeping Diploma Now Be fully equipped for a lucrative career and assured future by learning Bookkeeping skilled at using QuickBooks. Take our Advanced Diploma in Quickbooks Online Bookkeeping course, and you'll be trained in the most sought-after accounting skill, as well as being familiar with the industry-standard software. Every successful company has a gifted bookkeeper working on their finances and almost certainly using QuickBooks. This Quickbooks Bookkeeping Diploma course will quickly teach you all the necessary techniques for this form of accounting, with many tips and recommendations on how to customise the software to fit all your business needs. Enrol Quickbooks Bookkeeping now and start your new career in finance. Take this Quickbooks Bookkeeping Diploma course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. With a single payment, you will gain access to Advanced Diploma in Quickbooks Bookkeeping including 10 Career development courses, an original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Advanced Diploma in Quickbooks Bookkeeping? Course 01: Diploma in Quickbooks Bookkeeping Course 02: Financial Modeling Using Excel Course 03: Team Management Course 04: Data Analysis in Excel Level 3 Course Course 05: Business Analysis Level 3 Course 06: Accounting and Tax Course 07: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 08: Time Management Course 09: Performance Management Course 10: Decision Making Course 11: Quality Management Advanced Diploma in Quickbooks Online Bookkeeping will provide you with the CPD certificate that you'll need to succeed. So, enrol Quickbooks Bookkeeping now to advance your career! Course Curriculum of Quickbooks Bookkeeping Course 1: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks The detailed curriculum of the Quickbooks Bookkeeping bundle is given in the resources section. How will I get my Quickbooks Bookkeeping Certificate? After successfully completing the Quickbooks Bookkeeping course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Quickbooks Bookkeeping now to advance your career! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Advanced Diploma in Quickbooks Bookkeeping. It is available to all students, of all academic backgrounds. Requirements Our Advanced Diploma in Quickbooks Bookkeeping is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Quickbooks Bookkeeping course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Quickbooks Bookkeeping course, it can be studied in your own time at your own pace. Career path ***Quickbooks Bookkeeping*** Having this Quickbooks Bookkeeping CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Quickbooks Bookkeeping) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Unleash the power of programming with our course, 'C Programming Language for Beginners on Linux.' Imagine a journey where you seamlessly transition from a novice to a proficient coder, all within the Linux environment. In Lesson 01, delve into the fundamentals, laying a robust foundation for your coding expedition. As you progress through each lesson, unravel the intricacies of loops, variables, and control flow, gaining mastery over the essential building blocks of C programming. Picture yourself navigating the world of pointers, dynamic memory allocation, and file handling, equipping yourself with skills that transcend basic coding. Learning Outcomes Master the fundamentals of C programming, from basic setup to advanced compiler flags. Develop proficiency in working with loops, variables, and control flow for efficient coding. Explore hexadecimal and binary notations, unraveling the mysteries of static variables. Gain hands-on experience with pointers, dynamic memory allocation, and file handling. Extend your coding capabilities by understanding structures, type definitions, and command line arguments. Why choose this C Programming Language for Beginners on Linux course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this C Programming Language for Beginners on Linux course for? Aspiring programmers eager to delve into the world of C coding. Students and beginners seeking a comprehensive guide to C programming on Linux. Tech enthusiasts keen on mastering the fundamentals of coding in a Linux environment. Those looking to enhance their programming skills with a focus on C language. Individuals interested in understanding file handling, pointers, and dynamic memory allocation in C. Career path Junior C Programmer: £25,000 - £30,000 Linux Systems Developer: £30,000 - £40,000 Embedded Software Engineer: £35,000 - £45,000 Systems Analyst: £28,000 - £35,000 C Software Developer: £30,000 - £40,000 Linux Kernel Developer: £40,000 - £50,000 Prerequisites This C Programming Language for Beginners on Linux does not require you to have any prior qualifications or experience. You can just enrol and start learning.This C Programming Language for Beginners on Linux was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum C Programming Language for Beginners on Linux Lesson 01: Explore the Basics and Setup 00:31:00 Lesson 02: Loops, Printing to Screen, Floating Point Variables 00:31:00 Lesson 03: Hexadecimal and Binary Notation, Static Variables 00:31:00 Lesson 04: Methods, Parameters, Strings 00:30:00 Lesson 05: Get Input from User, Compare Strings, Control Flow 00:28:00 Lesson 06: Pointers, Addresses, Printing Patterns to the Screen 00:32:00 Lesson 07: Structures, Dynamic Memory Allocation, Type Definition 00:31:00 Lesson 08: Read and Write Files, Command Line Arguments, Compiler Flags 00:28:00
***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each