901 Sleep courses

Overview of Mental Health Awareness Diploma Mental health issues affect 1 in 4 people in the UK each year. With growing awareness, demand for mental health services is rising. There are opportunities for meaningful careers supporting those experiencing mental ill health. This Mental Health Awareness Diploma quips you with knowledge and skills for healthcare, education, social services, and management roles. You’ll gain a comprehensive understanding of mental health while developing practical abilities to enact positive change. Make a difference and join the critical effort to support mental wellbeing. This Mental Health Awareness Diploma will help you to learn: Understand the range of mental health conditions and their symptoms Learn about assessment, diagnosis and treatment of mental health problems Gain knowledge of mental health legislation, services and social attitudes Develop skills to support those experiencing mental ill health Be able to promote positive mental health and wellbeing Understand the impact of mental health in the workplace and the role of employers. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Mental Health Awareness Diploma. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Mental Health Awareness Diploma course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Healthcare professionals, including nurses, social workers, counsellors, Teachers, lecturers, and education professionals Managers and HR professionals Individuals wanting to promote mental health awareness Students studying psychology, healthcare, social care Anyone wanting to understand mental health better? Requirements You don’t need any educational qualification or experience to enrol in the Mental Health Awareness Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Mental Health Nurse - £24K to £40K/year Counsellor - £20K to £60K/year Psychologist - £26K to £60K/year Social Worker - £23K to £40K/year Teacher - £25K to £41K/year

Overview of Linux Shell Scripting Join our Linux Shell Scripting course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Linux Shell Scripting course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Linux Shell Scripting course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Linux Shell Scripting Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Linux Shell Scripting. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Linux Shell Scripting course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Linux Shell Scripting is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Linux Shell Scripting course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Linux Shell Scripting Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Overview of Ecommerce Management Imagine a world where your business never sleeps, reaching customers across the globe 24/7. Welcome to the realm of ecommerce management, where digital shopfronts are the new high streets. The UK's e-commerce market is booming, expected to reach £500 billion by 2024. Our ecommerce management course is your ticket to riding this digital wave. From crafting winning strategies to mastering customer service, from building strong brands to creating captivating content, this ecommerce management course covers it all. Dive into the intricacies of social media marketing, learn to create user experiences that convert browsers into buyers, and harness the power of data analytics to drive your business forward. Whether you're a budding entrepreneur or a seasoned professional looking to pivot, this ecommerce management course equips you with the knowledge to thrive in the digital marketplace. Don't let the e-commerce revolution pass you by – join us and transform your digital business acumen into tangible success. This amazing Ecommerce management course will teach you: Develop a winning e-commerce strategy for online success. Craft compelling content that attracts and engages customers. Leverage social media to build brand awareness and drive sales. Implement effective marketing strategies to reach your target audience. Design a user-friendly online experience that fosters conversions. Analyse e-commerce data to gain insights and optimise performance. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Ecommerce Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Ecommerce Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Ecommerce Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Ecommerce Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:16:00 Module 2: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:18:00 Module 3: Customer Service Customer Service 00:19:00 Module 4: Products, Brands, and Services Products, Brands, and Services 00:28:00 Module 5: Content Planning and Production Content Planning and Production 00:11:00 Module 6: Use of Social Networks Use of Social Networks 00:15:00 Module 7: Marketing Marketing & Advertising 00:31:00 Module 8 - Creating an Engaging User Experience Creating an Engaging User Experience 00:11:00 Module 9 - Transaction Management Transaction Management 00:18:00 Module 10 - E-Commerce Analytics E-Commerce Analytics 00:11:00 Assignment Assignment - Ecommerce Management 00:00:00

Multi Sensory Music class designed to link to EYFS promoting musicality, rhythm and all round good fun!

Every Saturday at 10:25 – 11:10 Embark on a delightful journey into the world of ballet and movement with our specially designed classes, where the magic of storytelling meets the grace of dance. Inspired by the esteemed Royal Academy of Dance (RAD) Pre-School Curriculum and further personalized by our dedicated teacher, each session is a gateway to a world where imagination knows no bounds. Imagine a place where each leap and twirl brings the tales of Sleeping Beauty, The Lion King, and other beloved stories to life. Through dance, movement, and expressive facial gestures, our young dancers become the heroes and heroines of their favorite narratives, exploring enchanted forests and distant lands without ever leaving the room. Storybooks come alive, and props become the tools through which audial, visual, and kinesthetic learning are enhanced, sparking imagination and creativity in every child. But it’s not just about the dance; it’s a holistic journey towards building confidence, mastering rhythm, nurturing social connections, and developing both motor and performance skills. These classes are a celebration of childhood wonder, providing a fun, relaxed environment where every child is encouraged to express themselves, connect with others, and discover the joy of movement. Join us, and watch your child dance their way through tales of adventure and magic, developing not just as dancers, but as confident, creative individuals ready to take on the world’s stage. Book first lesson here: https://mandlschoolofperformingarts.com/book-first-lesson/

Duration 5 Days 30 CPD hours This course is intended for Experienced VMware administrators, automation and orchestration specialists, system integrators, and private cloud and public cloud administrators Overview By the end of the course, you should be able to meet the following objectives: Describe the features and benefits of integrating vRealize Orchestrator and vRealize Automation Describe the role of vRealize Orchestrator workflows and content elements in automation Use the vRealize Orchestrator client to access and navigate the vRealize Orchestrator platform Use the vRealize Orchestrator client to import and run vRealize Orchestrator library workflows Design, develop, and run custom reusable vRealize Orchestrator workflows Integrate vRealize Automation with vRealize Orchestrator to deliver custom IT services Use the vRealize Automation event broker service to trigger specific vRealize Orchestrator workflows or ABX Actions Leverage the event broker to extend IaaS (Infrastructure-as-a-Service) machine lifecycle processes Use XaaS to extend vRealize Automation into other enterprise systems Use VMware APIs to run vRealize Orchestrator workflows Use the vSphere Client Code Capture feature During this five-day course, you focus on using VMware vRealize© Orchestrator? to extend the functionality of VMware vRealize© Automation?. You learn how to provide XaaS (Anything as a Service) and implement Machine Lifecycle Extensibility using the VMware vRealize© Automation? Event Broker. You also learn how to create vRealize Orchestrator workflows and vRealize Automation ABX actions. You learn about various features, including basic scripting implementation along with logic processing to implement a variety of functions to use in your environment. This course teaches implementing debugging, loops, conditions, and user interactions in vRealize Orchestrator. The course introduces the new vRealize Orchestrator HTML 5 interface, along with API calls and REST functions, to give you the groundwork to implement a variety of plugins and scripts. This course is designed to give you the tools to craft custom solutions in the product. Course Introduction Introductions and course logistics Course objectives Overview of vRealize Automation and vRealize Orchestrator Define the purpose of vRealize Automation Outline the purpose of vRealize Orchestrator Describe the main components of vRealize Automation Describe the main components of vRealize Orchestrator Creating Schema Elements Invoking JavaScript from a vRealize Orchestrator workflow Invoking a vRealize Orchestrator Workflow from a vRealize Orchestrator workflow Invoking an action from a vRealize Orchestrator workflow Using vRealize Orchestrator workflows both synchronously and asynchronously Working with Variables Defining inputs, outputs, and variables in vRealize Orchestrator workflows Binding variables in vRealize Orchestrator workflows Wrapping vRealize Orchestrator workflows Using APIs and the API Explorer Creating actions in vRealize Orchestrator Using vRealize Orchestrator input forms Handling user interactions in vRealize Orchestrator Handling Exceptions, Logging, and Debugging Handling exceptions in vRealize Orchestrator workflows Using logs in vRealize Orchestrator workflows Debugging vRealize Orchestrator workflows Branching and Looping Using branching in vRealize Orchestrator workflows Using loops in vRealize Orchestrator workflows Working with Assets Using configuration elements in vRealize Orchestrator Using resources in vRealize Orchestrator Using packages in vRealize Orchestrator Working with Plug-Ins Downloading and installing Plug-Ins Using the SSH plug-In in vRealize Orchestrator Using the REST plug-in in vRealize Orchestrator Using the vRealize Automation plug-in in vRealize Orchestrator Using the PowerShell plug-in in vRealize Orchestrator Working with Versioning and Git Using versioning in vRealize Orchestrator Using Git in vRealize Orchestrator Scheduling, Sleeping, and Waiting Using scheduling in vRealize Orchestrator Using sleeping in vRealize Orchestrator Using waiting in vRealize Orchestrator Introduction to vRealize Automation Extensibility Introduction to extensibility Using ABX actions Using Python Using Nodejs Using PowerShell Using vRealize Automation Lifecycle Extending vRealize Automation with Event Broker Overview of vRealize Automation Event Broker Creating vRealize Automation subscriptions Data exchange between vRealize Automation and vRealize Orchestrator Using ABX Actions Overview of Action Based Extensibility (ABX) Comparison of vRealize Orchestrator and ABX Creating ABX Actions scripts, REST, and flows Using Day-2 Actions in vRealize Automation Describe the visualization capabilities of NSX Network Detection and Response Working with Services, Custom Resources, and Resource Actions Using vRealize Orchestrator as a content source in vRealize Automation Creating custom resources in vRealize Automation Creating resource actions in vRealize Automation Using Day-2 Actions in vRealize Automation Using vSphere Client Code Capture Enabling vSphere Client code capture Using vSphere Client code capture to capture code in vRO, Javascript, PowerCLI or other languages. Using the captured code in vRealize Orchestrator workflows or actions.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone who wants to develop a toolbox of personal stress management skills. Overview Upon successful completion of this course, students will be able to identify the best approach to handle a stressful situation; understand what lifestyle elements, routines and relaxation techniques can help reduce stress. In this course, students will apply a three-option method to address any stressful situation. Module One: Getting Started Workshop Objectives Pre-Assignment Pre-Test Action Plan Form Evaluation Form Module Two: Understanding Stress What is Stress? What is Eustress? Understanding the Triple ?A? Approach Practical Illustration Module Two Review Questions Module Three: Creating a Stress-Reducing Lifestyle Eating Properly Exercising Regularly Sleeping Well Practical Illustration Module Three Review Questions Module Four: Altering the Situation The First A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Four Review Questions Module Five: Avoiding the Situation The Second A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Five Review Questions Module Six: Accepting the Situation The Third A Identifying Appropriate Situations Creating Effective Actions Practical Illustration Module Six Review Questions Module Seven: Using Routines to Reduce Stress Planning Meals Organizing Chores Using a To-Do List Practical Illustration Module Seven: Review Questions Module Eight: Environmental Relaxation Techniques Finding a Sanctuary Using Music Seeing the Humor Practical Illustration Module Eight: Review Questions Module Nine: Physical Relaxation Techniques Soothing Stretches Deep Breathing Tensing and Relaxing1 Meditation1 Practical Illustration Module Nine: Review Questions Module Ten: Coping with Major Events Establishing a Support System Creating a Plan Knowing When to Seek Help Practical Illustration Module Ten: Review Questions Module Eleven: Our Challenge to You Creating a Stress Log Week One: Recording Events1 Week Two: Identifying Stressors and Creating a Plan1 Week Three: Creating New Habits Reviewing and Evaluating Practical Illustration Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Lessons Learned

Duration 2 Days 12 CPD hours This course is intended for Business Analysts, Technical Managers, and Programmers Overview This intensive training course helps students learn the practical aspects of the R programming language. The course is supplemented by many hands-on labs which allow attendees to immediately apply their theoretical knowledge in practice. Over the past few years, R has been steadily gaining popularity with business analysts, statisticians and data scientists as a tool of choice for conducting statistical analysis of data as well as supervised and unsupervised machine learning. What is R ? What is R? ? Positioning of R in the Data Science Space ? The Legal Aspects ? Microsoft R Open ? R Integrated Development Environments ? Running R ? Running RStudio ? Getting Help ? General Notes on R Commands and Statements ? Assignment Operators ? R Core Data Structures ? Assignment Example ? R Objects and Workspace ? Printing Objects ? Arithmetic Operators ? Logical Operators ? System Date and Time ? Operations ? User-defined Functions ? Control Statements ? Conditional Execution ? Repetitive Execution ? Repetitive execution ? Built-in Functions ? Summary Introduction to Functional Programming with R ? What is Functional Programming (FP)? ? Terminology: Higher-Order Functions ? A Short List of Languages that Support FP ? Functional Programming in R ? Vector and Matrix Arithmetic ? Vector Arithmetic Example ? More Examples of FP in R ? Summary Managing Your Environment ? Getting and Setting the Working Directory ? Getting the List of Files in a Directory ? The R Home Directory ? Executing External R commands ? Loading External Scripts in RStudio ? Listing Objects in Workspace ? Removing Objects in Workspace ? Saving Your Workspace in R ? Saving Your Workspace in RStudio ? Saving Your Workspace in R GUI ? Loading Your Workspace ? Diverting Output to a File ? Batch (Unattended) Processing ? Controlling Global Options ? Summary R Type System and Structures ? The R Data Types ? System Date and Time ? Formatting Date and Time ? Using the mode() Function ? R Data Structures ? What is the Type of My Data Structure? ? Creating Vectors ? Logical Vectors ? Character Vectors ? Factorization ? Multi-Mode Vectors ? The Length of the Vector ? Getting Vector Elements ? Lists ? A List with Element Names ? Extracting List Elements ? Adding to a List ? Matrix Data Structure ? Creating Matrices ? Creating Matrices with cbind() and rbind() ? Working with Data Frames ? Matrices vs Data Frames ? A Data Frame Sample ? Creating a Data Frame ? Accessing Data Cells ? Getting Info About a Data Frame ? Selecting Columns in Data Frames ? Selecting Rows in Data Frames ? Getting a Subset of a Data Frame ? Sorting (ordering) Data in Data Frames by Attribute(s) ? Editing Data Frames ? The str() Function ? Type Conversion (Coercion) ? The summary() Function ? Checking an Object's Type ? Summary Extending R ? The Base R Packages ? Loading Packages ? What is the Difference between Package and Library? ? Extending R ? The CRAN Web Site ? Extending R in R GUI ? Extending R in RStudio ? Installing and Removing Packages from Command-Line ? Summary Read-Write and Import-Export Operations in R ? Reading Data from a File into a Vector ? Example of Reading Data from a File into A Vector ? Writing Data to a File ? Example of Writing Data to a File ? Reading Data into A Data Frame ? Writing CSV Files ? Importing Data into R ? Exporting Data from R ? Summary Statistical Computing Features in R ? Statistical Computing Features ? Descriptive Statistics ? Basic Statistical Functions ? Examples of Using Basic Statistical Functions ? Non-uniformity of a Probability Distribution ? Writing Your Own skew and kurtosis Functions ? Generating Normally Distributed Random Numbers ? Generating Uniformly Distributed Random Numbers ? Using the summary() Function ? Math Functions Used in Data Analysis ? Examples of Using Math Functions ? Correlations ? Correlation Example ? Testing Correlation Coefficient for Significance ? The cor.test() Function ? The cor.test() Example ? Regression Analysis ? Types of Regression ? Simple Linear Regression Model ? Least-Squares Method (LSM) ? LSM Assumptions ? Fitting Linear Regression Models in R ? Example of Using lm() ? Confidence Intervals for Model Parameters ? Example of Using lm() with a Data Frame ? Regression Models in Excel ? Multiple Regression Analysis ? Summary Data Manipulation and Transformation in R ? Applying Functions to Matrices and Data Frames ? The apply() Function ? Using apply() ? Using apply() with a User-Defined Function ? apply() Variants ? Using tapply() ? Adding a Column to a Data Frame ? Dropping A Column in a Data Frame ? The attach() and detach() Functions ? Sampling ? Using sample() for Generating Labels ? Set Operations ? Example of Using Set Operations ? The dplyr Package ? Object Masking (Shadowing) Considerations ? Getting More Information on dplyr in RStudio ? The search() or searchpaths() Functions ? Handling Large Data Sets in R with the data.table Package ? The fread() and fwrite() functions from the data.table Package ? Using the Data Table Structure ? Summary Data Visualization in R ? Data Visualization ? Data Visualization in R ? The ggplot2 Data Visualization Package ? Creating Bar Plots in R ? Creating Horizontal Bar Plots ? Using barplot() with Matrices ? Using barplot() with Matrices Example ? Customizing Plots ? Histograms in R ? Building Histograms with hist() ? Example of using hist() ? Pie Charts in R ? Examples of using pie() ? Generic X-Y Plotting ? Examples of the plot() function ? Dot Plots in R ? Saving Your Work ? Supported Export Options ? Plots in RStudio ? Saving a Plot as an Image ? Summary Using R Efficiently ? Object Memory Allocation Considerations ? Garbage Collection ? Finding Out About Loaded Packages ? Using the conflicts() Function ? Getting Information About the Object Source Package with the pryr Package ? Using the where() Function from the pryr Package ? Timing Your Code ? Timing Your Code with system.time() ? Timing Your Code with System.time() ? Sleeping a Program ? Handling Large Data Sets in R with the data.table Package ? Passing System-Level Parameters to R ? Summary Lab Exercises Lab 1 - Getting Started with R Lab 2 - Learning the R Type System and Structures Lab 3 - Read and Write Operations in R Lab 4 - Data Import and Export in R Lab 5 - k-Nearest Neighbors Algorithm Lab 6 - Creating Your Own Statistical Functions Lab 7 - Simple Linear Regression Lab 8 - Monte-Carlo Simulation (Method) Lab 9 - Data Processing with R Lab 10 - Using R Graphics Package Lab 11 - Using R Efficiently

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

*Understanding Worry* is a FREE, interactive, hands-on workshop, focused on helping you understand uncontrollable, excessive worrying.