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Learn how to build a solid foundation for success in Sales Management Includes Moving Up, 7 Best Practices, Sales Team Management Tips & Techniques, How to Fix Common Sales Team Problems

Discover the essentials for seamless remote work with "Working from Home Essentials," optimizing productivity and well-being in your home office setup.

Unleash your puppy's potential with our Live Puppy Training Guide. Master essential commands and behaviours for a well-behaved companion. Ideal for new puppy owners seeking effective training techniques.

Overview: Phlebotomy is the process of taking our blood sample from the body. The blood sample is usually taken from the arm vein. It is also known as Venipuncture. Blood samples are required to detect and diagnose many health-related issues. Phlebotomy skills are fundamental for healthcare workers. Our Phlebotomy online course will help you understand the basics of phlebotomy step by step. The phlebotomy course aims to thoroughly explain the venipuncture process, including supplies and equipment, safety and infection control, and specimen handling and processing. You will learn the anatomy and physiology of veins and the methods to complete a venipuncture safely and correctly to take a blood sample. So, enroll now! Learning Outcomes of the Phlebotomy Training Course: Gain the knowledge, skills and guidelines to work as a healthcare technician specialising in phlebotomy. Get the primary job responsibilities of a phlebotomist. Accumulate knowledge of Medical Terminology that involves drawing and preparing blood for lab testing. Learn to use blood collection equipment and perform hand hygiene. Discover infection control and safety standards of working as a phlebotomist and how to prevent hematomas and nerve damage. Be updated about modern diagnostic methods and the latest lab technology. Understand more about the precautions required for patients with special needs and appropriate ways to communicate with patients. Key Features of the Phlebotomy Training Course: FREE Phlebotomy Training CPD-accredited certificate Get a free student ID card with Phlebotomy Training training (£10 applicable for international delivery) Lifetime access to the Phlebotomy Training course materials The Phlebotomy Training program comes with 24/7 tutor support Get instant access to this Phlebotomy Training course Learn Phlebotomy Training training from anywhere in the world The Phlebotomy Training training is affordable and simple to understand The Phlebotomy Training training is an entirely online Who is This Course For? This Phlebotomy Training course is perfect for individuals passionate about healthcare and aspiring to embark on a career combining scientific knowledge with patient care. Whether you are a medical student or a healthcare professional looking to expand your skill set, this Phlebotomy Training course will provide you with a solid foundation in phlebotomy and open doors to exciting opportunities in the field. What You Will Learn: Throughout this comprehensive Phlebotomy Training course, you will delve into various topics and modules vital to your understanding of phlebotomy. In the first module, you will explore infection control and risk management, gaining insights into maintaining a safe and hygienic environment for patients and practitioners. In subsequent modules, you will delve into the intricacies of venipuncture techniques, blood collection equipment, patient interaction, and laboratory processes. With a focus on theoretical knowledge and relevant skills, this Phlebotomy Training course will empower you to confidently perform venipuncture procedures and contribute to the accurate diagnosis and treatment of various medical conditions. Why Enroll in This Course: This course is regularly updated to align with industry standards and practices, ensuring you receive the most relevant and up-to-date knowledge. Don't just take our word for it. This Phlebotomy Training course has received top reviews from our learners, who have praised its comprehensive content and ability to provide a solid foundation for a successful career in phlebotomy. Requirements: No prior experience or specific qualifications are required to enroll in this Phlebotomy Training course. However, a passion for healthcare and a genuine desire to positively impact people's lives will serve as your guiding light throughout this journey. Career Path: Upon completing this Phlebotomy Training course, you will be equipped with the necessary skills for various career paths in phlebotomy. Here are seven course-related professions, along with their corresponding average salaries in the UK: Phlebotomist: £22,000 - £26,000 per year Medical Laboratory Assistant: £16,000 - £20,000 per year Blood Donor Technician: £18,000 - £22,000 per year Clinical Research Assistant: £20,000 - £24,000 per year Healthcare Assistant: £17,000 - £22,000 per year Laboratory Technician: £18,000 - £24,000 per year Pathology Collector: £18,000 - £22,000 per year Certification: Upon completing our Phlebotomy Training course, you will receive a CPD certificate, recognized and valued by employers in the healthcare industry. Enroll today and unlock a world of endless possibilities as you become a vital part of the healthcare system and touch lives through the art of blood collection. Course Curriculum 11 sections • 11 lectures • 03:37:00 hours total •Introduction to Phlebotomy •Blood Circulation, Function, and Composition •Phlebotomy Equipment •Routine Venipuncture •Venipuncture Complications and Pre-Examination Variables •Dermal Puncture •Quality Assessment and Management in Phlebotomy •Special Blood Collection Procedure •Infection Control and Risk Management •Mock Exam - Phlebotomy •Final Exam - Phlebotomy

Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00

Course Overview: About 87% of global consumers use at least one computer or device to access the internet daily. Mastering the essentials of computer and the internet is crucial in today’s digital age. The Learning Computer and Internet Level 2 course provides an in-depth exploration of computer systems, internet functionalities, and software applications, offering you the knowledge to navigate the digital world with ease. This course covers a wide range of computer-related topics, from fundamental operating systems and hardware to advanced concepts like cybersecurity and data protection. With engaging, interactive content, you’ll gain practical skills and insights that enhance your computer proficiency and digital competence. Embark on an enlightening journey through the digital landscape. Enrol in Learning Computer and Internet Level 2 today and elevate your computer skills to thrive in a connected world! Key Features of the Course: FREE Learning Computer and Internet Level 2 CPD-accredited certificate Get a free student ID card with Learning Computer and Internet Level 2 training (£10 applicable for international delivery) Lifetime access to the Learning Computer and Internet Level 2 course materials The Learning Computer and Internet Level 2 program comes with 24/7 tutor support Get instant access to this Learning Computer and Internet Level 2 course Learn Learning Computer and Internet Level 2 training from anywhere in the world The Learning Computer and Internet Level 2 training is affordable and simple to understand The Learning Computer and Internet Level 2 training is entirely online Who is This Course For? This course is designed for individuals seeking to build upon foundational knowledge of computer and the internet. Whether a student, professional, or enthusiast, this course will elevate your proficiency. Learning Outcome Grasp the intricacies of various operating systems and their configurations. Understand the diverse range of applications and their functionalities. Navigate through storage solutions, network components, and software tools. Comprehend the concept of licensing and its implications. Become adept in word processing, spreadsheets, and creating presentations. Learn the terminologies of networking, ensuring smooth connectivity. Safeguard yourself online and understand the fundamentals of digital security. Acquire skills to use browsers, e-mails, and collaborative platforms effectively. Why Enrol in This Course: Enrolling in "Learning Computer and Internet Level 2" is your gateway to a world of opportunities and possibilities. You will develop essential skills in high demand across various industries, making you a valuable asset in the job market. Our course is top-reviewed, recently updated to reflect the latest trends, and aligns with the evolving digital landscape, ensuring you stay ahead in the digital race. Requirements: Enrolling in this Learning Computer and Internet Level 2 course requires a basic understanding of computer usage. No prior technical knowledge is needed, making it accessible to beginners and those looking to refresh their skills. Career Path: Upon completing this Learning Computer and Internet Level 2 course, you'll be well-equipped to pursue various professions in the digital domain. Here are seven course-related professions in the UK, along with their average salaries: IT Support Specialist: £25,000 - £40,000 per year Data Entry Clerk: £18,000 - £25,000 per year Digital Marketing Assistant: £20,000 - £30,000 per year Office Administrator: £18,000 - £25,000 per year Cybersecurity Analyst: £30,000 - £50,000 per year Web Developer: £25,000 - £45,000 per year Database Administrator: £30,000 - £50,000 per year Certification: Upon completing the Learning Computer and Internet Level 2 course, learners will be awarded a CPD certificate, validating their enhanced knowledge of computer and the Internet. Course Curriculum 6 sections • 81 lectures • 22:23:00 total length •What is an Operating System: 00:48:00 •Configuring the Operating System: 00:06:00 •What is an Application: 00:10:00 •Using Control Panel: 00:18:00 •Hardware and Peripherals: 00:07:00 •Storage: 00:12:00 •Connectivity Devices: 00:05:00 •Network Components: 00:09:00 •Software and Concepts: 00:11:00 •Licensing: 00:06:00 •Using Software: 00:07:00 •Software Tools: 00:10:00 •Software: 00:14:00 •Hardware, Devices, and Peripherals: 00:05:00 •Backup and Restore: 00:03:00 •Application Features: 01:21:00 •Working with Word Processing: 00:44:00 •Working with Spreadsheets: 00:49:00 •Making a Presentation: 01:08:00 •Databases: 00:34:00 •Collaboration: 00:03:00 •Course Introduction: 00:02:00 •Web Browsers: 00:46:00 •Networking Terminology: 00:35:00 •E-mail: 00:38:00 •Communicating in the Modern World: 00:14:00 •Protecting Yourself: 00:15:00 •Web Searching: 00:31:00 •Protecting Yourself: 00:31:00 •Identify Components of a Personal Computer IPU: 00:08:00 •Sign In to Windows 8: 00:07:00 •Signing In to Windows 8 and Managing Tiles: 00:08:00 •Navigate the Start Screen: 00:18:00 •Using the Account ID Menu: 00:02:00 •Access and Identify the Charms: 00:03:00 •Viewing the Charms: 00:02:00 •Modern Apps and Common Navigation Features: 00:03:00 •Navigating a Modern App: 00:07:00 •Multitasking with Apps: 00:05:00 •Working with Multiple Apps: 00:05:00 •Navigate the Desktop IPU: 00:07:00 •Navigating The desktop: 00:07:00 •Manage Files and Folders with File Explorer IPU: 00:09:00 •Managing Files and Folders: 00:15:00 •Elements of a Desktop Window: 00:12:00 •Working with the Elements of a Desktop Window: 00:10:00 •Creating and Modifying Files with Wordpad: 00:14:00 •Printing a Document: 00:05:00 •Navigate Internet Explorer 10: 00:08:00 •Navigating Internet Explorer 10: 00:09:00 •Browse the Web: 00:12:00 •Using Internet Explorer and Share: 00:08:00 •Customize the Start Screen: 00:07:00 •Creating Groups on the Start Screen: 00:03:00 •Changing PC Setting: 00:07:00 •Customize the Desktop IPU: 00:09:00 •Personalizing the Desktop: 00:11:00 •Set Privacy Levels and Passwords: 00:05:00 •Changing Your Password: 00:05:00 •Use Windows Defender IPU: 00:05:00 •Changing Windows Defender Settings: 00:06:00 •Store and Share Files with SkyDrive: 00:03:00 •What Makes Windows 10 Different?: 00:14:00 •Primary Feature Overview: 00:14:00 •Navigating and Using Windows 10: 00:36:00 •Course Overview: 00:13:00 •Types of Security Threats: 00:29:00 •Social Engineering: 00:30:00 •Identity Theft: 00:29:00 •Data Classification: 00:28:00 •Types of Classifications: 00:18:00 •Protecting Your Digital Information: 00:45:00 •Password Management: 00:13:00 •Malware: 00:17:00 •Software Detection: 00:28:00 •Security from End-to-End: 00:26:00 •Secure E-mail Use: 00:21:00 •Secure Web Browsing: 00:29:00 •Piracy: 00:16:00 •Security Policies: 00:18:00 •Moving Forward: 00:12:00

Overview: If you want to gain a solid understanding of Dog Grooming and Dog Training and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Dog Grooming and Dog Training designed by expert instructors. The Dog Grooming and Dog Training will help you develop your skills, confidence, and knowledge in this sector, adding real value to your CV and personal development. Dog Grooming and Dog Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. The only thing you need to take Dog Grooming and Dog Training is Wi-Fi and a screen. You'll never be late for class again. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Dog Grooming and Dog Training is perfect! Benefits you'll get choosing Apex Learning for this Dog Grooming and Dog Training course: FREE Dog Grooming and Dog Training CPD-accredited certificate Get a free student ID card with Dog Grooming and Dog Training training (£10 applicable for international delivery) Lifetime access to the Dog Grooming and Dog Training course materials The Dog Grooming and Dog Training program comes with 24/7 tutor support Get instant access to this Dog Grooming and Dog Training course Learn Dog Grooming and Dog Training training from anywhere in the world The Dog Grooming and Dog Training training is affordable and simple to understand The Dog Grooming and Dog Training training is an entirely online Description: Begin your journey with Apex Learning right away! This Dog Grooming and Dog Training diploma offers learners the opportunity to acquire skills that are highly valued in the field of Dog Grooming and Dog Training. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Dog Grooming and Dog Training setting. The skills and knowledge gained from this Dog Grooming and Dog Training course will enable learners to make meaningful contributions to Dog Grooming and Dog Training-related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of Dog Grooming and Dog Training Bundle ★★★ Course 01: Dog Groomer Training Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Who is this Dog Grooming and Dog Training course for? There is no experience or previous certifications required for enrolment in this Dog Grooming and Dog Training. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Dog Grooming and Dog Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Dog Grooming and Dog Training course, it can be studied in your own time at your own pace. Career path Having this Dog Grooming and Dog Training CPD certificate will increase the value of your CV and open you up to multiple sectors. Course Curriculum: Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid

Overview The Professional Bookkeeping Course offers a comprehensive introduction to the essential principles of bookkeeping, covering key concepts and practical techniques. Begin with an overview of the difference between bookkeeping and accounting, and delve into foundational topics such as the accounting equation and the expanded accounting equation. The course provides detailed insights into various bookkeeping practices, including recording transactions, handling credit and cash purchases, and managing credit and cash sales. Learn to differentiate between unearned revenues, prepaid expenses, and unrecorded expenses, as well as to apply depreciation and understand different types of discounts. As you progress, you'll master the accrual accounting system and the double-entry accounting system, including practical applications with the general journal and general ledger. This course is designed to build a solid foundation in bookkeeping skills, preparing you for effective financial record-keeping and reporting. Whether you’re new to bookkeeping or looking to refine your skills, this program offers a structured approach to managing financial transactions and ensuring accuracy in your bookkeeping practices. Key Features of the Course: FREE Professional Bookkeeping Course CPD-accredited certificate Get a free student ID card with Professional Bookkeeping Course training (£10 applicable for international delivery) Lifetime access to the Professional Bookkeeping Course materials The Professional Bookkeeping Course program comes with 24/7 tutor support Get instant access to this Professional Bookkeeping Course Learn Professional Bookkeeping Course training from anywhere in the world The Professional Bookkeeping Course training is affordable and simple to understand The Professional Bookkeeping Course training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Professional Bookkeeping Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Bookkeeping Course. It is available to all students, of all academic backgrounds. Requirements Our Professional Bookkeeping Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 27 lectures • 01:04:00 total length •Introduction: 00:01:00 •Difference between Bookkeeping and Accounting: 00:01:00 •Accounting Equation - Assets, Liabilities and Owners' Equity: 00:04:00 •Expanded Accounting Equation - Revenues and Expenses: 00:02:00 •Transactions: 00:02:00 •Accounts: 00:03:00 •Accrual Accounting System: 00:03:00 •Double-Entry Accounting System - General Journal and General Ledger: 00:03:00 •Recording Transactions: 00:02:00 •Credit Purchases: 00:02:00 •Cash Purchases: 00:01:00 •Credit Sales: 00:04:00 •Cash Sales: 00:02:00 •Unearned Revenues: 00:02:00 •Prepaid Expenses: 00:02:00 •Unrecorded Expenses: 00:04:00 •Unrecorded Revenue: 00:02:00 •Depreciation: 00:03:00 •Types of Discounts: 00:03:00 •Discount Allowed: 00:04:00 •Discount Received: 00:03:00 •Exercise 1: 00:03:00 •Exercise 2: 00:03:00 •Exercise 3: 00:03:00 •Exercise 4: 00:01:00 •Exercise 5: 00:01:00 •Assignment - Professional Bookkeeping Course: 00:00:00

Master the art of wildlife rescue and rehabilitation. This course covers safety, health, injuries, and effective interaction with animals.

Overview: Gain the key skills and capability to become a strategic business manager, by attending the comprehensive Strategic Business Management - Diploma course. This in-depth Strategic Business Management - Diploma course aims to equip you with all the practical skills required to become a successful business manager, covering advanced strategies and skills. You'll learn about management concepts, tools and techniques, organisational culture, decision making and more. By completing the Strategic Business Management course, you'll be capable enough to align your strategy with the organisation's culture and apply critical reflective thinking to benefit the business to the utmost extent. Boost your career opportunities in the business world by enrolling today! Key Features of the Strategic Business Management Course: FREE Strategic Business Management CPD-accredited certificate Get a free student ID card with Strategic Business Management training (£10 applicable for international delivery) Lifetime access to the Strategic Business Management course materials The Strategic Business Management program comes with 24/7 tutor support Get instant access to this Strategic Business Management course Learn Strategic Business Management training from anywhere in the world The Strategic Business Management training is affordable and simple to understand The Strategic Business Management training is an entirely online How will I get my Strategic Business Management certificate? At the end of the Strategic Business Management course, there will be an online MCQ test which you can take either during or after the Strategic Business Management course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management - Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management - Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Strategic Business Management qualification will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 46 lectures • 23:27:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:02:00 •Succession Planning: 00:24:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 01:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:30:00 •Introduction: 00:01:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •Introduction: 01:00:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00