Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Becoming a funeral director is not a career for everyone, but for those who are passionate about helping people through their most difficult times, it can be the perfect choice. This Funeral Service Management Level 2 will provide you with the practical and professional skills you need to be successful careers in this challenging yet rewarding industry. This Funeral Service Management Level 2 is designed to prepare you for the business of funeral service. Instruction includes courses in business management, public health, the social, behavioral, and natural sciences as well as the legal, technical, and regulatory aspects of funeral service. The course will prepare you for positions as Funeral Directors and Managers. The course will teach you how to carry out all the procedures necessary for the successful arrangement and direction of a funeral, as well as the administrative tasks related to funeral management. In addition, you will learn about psychological, social and cultural behaviours related to death and dying and develop the interpersonal skills needed for dealing with the bereaved. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Funeral Service Management Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Funeral Service Management Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Basic Concepts of Funeral Arrangement 00:30:00 General Funeral Etiquette 00:30:00 Funeral Homes 00:30:00 Marketing and Business Advice for Funeral Service 00:30:00 Module: 02 The Funeral Director 00:15:00 Bereavement and Grief 00:30:00 Catholic Funerals 00:30:00 Church of England Funerals 00:20:00 Assessment Assignment - Funeral Service Management Level 2 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Fire consumes everything on its way, leaving behind just the ashes. It is among the most dangerous accidents that destroy both life and property. Develop the skills and expertise to shield people and property from the hands of fire with our Fire Warden / Fire Marshal Training course. The fundamentals of fire safety will be covered in this course. From the informative modules, you will learn about the role and duties of a fire warden. The course will also describe the preventive duties and emergency duties. The course will also educate you on fire safety measures and evacuation strategies. Finally, you will get a clear understanding of the risk assessment process. Join the course and prepare yourself to tackle the burning flames! Course Preview Learning Outcomes Familiarise yourself with the basics of fire safety Understand the role and responsibility of a fire warden Learn about the preventive duties and emergency duties Gain in-depth knowledge of fire safety measures and evacuation strategies Know the vitals of the risk assessment process Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Fire Safety Management Evacuation Risk Assessment Who Should Take This Fire Warden / Fire Marshal Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Fire Warden / Fire Marshal Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Fire Warden / Fire Marshal Training course will equip you with effective skills and abilities and help you explore career paths such as Fire Marshal Firefighter Safety Officer Module 01: Introduction Introduction 00:01:00 Module 02:Basics of Fire Safety Basics of Fire Safety 00:09:00 Module 03:Conclusion Conclusion 00:01:00 Module 04:Evacuation Strategies Evacuation Strategies 00:06:00 Module 05:Fire Safety Measures Fire Safety Measures 00:13:00 Module 06:Regulations and Risk Assessment Regulations and Risk Assessment 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Dive deep into the core concepts and theories of geoengineering with our Geoengineering Fundamentals course. Whether you are new to this area or want to polish your existing knowledge, this course is the perfect place. The course is designed to deliver an in-depth understanding of geoengineering. From the modules, you will learn about soil classification and behaviour. The course will help you ensure a clear understanding of the geotechnical properties of soil. Then, you will be able to learn the ground improvement techniques and explore the strategies of geotechnical site investigation. At the end of the course, you will receive a certificate of achievement. This certificate will demonstrate your expertise in this area and elevate your resume. Join now! Course Preview Learning Outcomes Learn about geological time scale and plate tectonics Enhance your knowledge of soil classification and behaviour Introduce yourself to the geotechnical properties of soil Develop a clear understanding of ground improvement techniques Learn the principles of geoenvironmental engineering Build the skills for geotechnical site investigation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Geoengineering Ground improvement Site investigation Who Should Take This Geoengineering Fundamentals Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Geoengineering Fundamentals course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Geoengineering Fundamentals course will equip you with effective skills and abilities and help you explore career paths such as Researcher Professor Policy Analyst Environmental Consultant Geoenvironmental engineer Module 01: Earth Processes and Soil Basics Earth Processes and Soil Basics 00:19:00 Module 02: Soil Classification and Behaviour Soil Classification and Behaviour 00:17:00 Module 03: Geotechnical Properties of Soils Geotechnical Properties of Soils 00:17:00 Module 04: Ground Improvement Techniques Ground Improvement Techniques 00:17:00 Module 05: Geoenvironmental Engineering Geoenvironmental Engineering 00:16:00 Module 06: Geotechnical Site Investigation Geotechnical Site Investigation 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description This Sports Agent Training Course is designed for individuals who are interested in becoming sports agents, professionals within the sports industry, and individuals with a passion for sports. This sports agent course will equip you with the professional skills and knowledge needed to guide athletes through every step of their professional life. You will explore the four stages of an athlete's career, and get a broad scope of the landscape of amateur and professional sports. This course will also teach you how to deal with difficult decisions and avoid the pitfalls and traps that so many sporting professionals have fallen into in the past. Without someone to guide them through difficult times, it can often lose the athlete millions. Throughout the course, you will expand your knowledge of the rapidly changing world of sports that we live in today. Enrol in this accredited course today and learn how to coach professional athletes who may seek your guidance at any stage of his or her professional career. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sports Agent Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sports Agent Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 01 Introduction to Sports Agent Industry 00:15:00 Sports Agent 00:30:00 Duties and Responsibilities of a Sports Agent 00:15:00 Functions of a Sports Agency 00:30:00 Characteristics of a Sports Agency 01:00:00 Different Types of Sports Agents and Services 01:00:00 The Social and Economic Weight of Sports Agents 02:00:00 Module : 02 Sports Agency Model 00:30:00 Statutory and Common Law Duties on Sports Agents 00:30:00 Sports Agents' Representative Bodies 00:30:00 Brand Building and Management 00:15:00 Networking and Sponsorship 00:15:00 Skills Required for Sports Agents 00:30:00 How to Become a Sports Agent 00:30:00 Assessment Assignment - Sports Agent Training Course 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview The clutter in your home can cause clutter in your mind. For your overall well-being, living a clutter-free life is crucial. Master the art of decluttering and know how to maintain a minimalist lifestyle with our Decluttering Course. This course will help you comprehend the importance of decluttering. From the informative modules, you will learn about strategies and techniques for decluttering. The course will also help you understand how decluttering can promote mental well-being. In addition, you will learn the core principles of sustainable decluttering. Through this course, you will know how to make decluttering your habit. So, if you are determined to live in a clean and chaos-free home, enrol today! Course Preview Learning Outcomes Understand the significance of decluttering Learn effective strategies and techniques for decluttering Grasp the connection between decluttering and mental well-being Develop the skills required for sustainable decluttering Know how to make decluttering a habit Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Declutter Sustainable Decluttering Who Should Take this Decluttering Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Decluttering Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Decluttering Course will equip you with effective skills and abilities and help you explore career paths such as Decluttering Coach Professional Organiser Minimalist Lifestyle Coach Module 01: Introduction to Decluttering and Organising Introduction to Decluttering and Organising 00:15:00 Module 02: Room-by-Room Decluttering Room-by-Room Decluttering 00:19:00 Module 03: Decluttering Techniques and Strategies Decluttering Techniques and Strategies 00:10:00 Module 04: Decluttering and Mental Well-being Decluttering and Mental Well-being 00:12:00 Module 05: Sustainable Decluttering Sustainable Decluttering 00:14:00 Module 06: Decluttering for Different Lifestyles Decluttering for Different Lifestyles 00:11:00 Module 07: Maintenance and Long-Term Organisation Maintenance and Long-Term Organisation 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Confidentiality breaches can hamper an organisation's reputation and cause financial and legal issues. Hence, both employers and employees should be educated on the significance of confidentiality and learn how to maintain it. Our Confidentiality in Workplace Training is the perfect training solution. This course aims to provide an overall understanding of confidentiality and its importance in the workplace. Here, you will learn how to acquire better business confidentiality and be able to practice it with your colleagues. The course will also help you avoid any breaches in confidentiality. Finally, the course will educate you on organisational responsibilities and the UK government guidelines regarding confidentiality. If you are ready to enhance your knowledge and understanding, enrol now! Course Preview Learning Outcomes Understand the significance of workplace confidentiality Learn how to improve business confidentiality Develop the ability to maintain confidentiality with colleagues Build the skills required to prevent confidentiality breaches Deepen your knowledge of the organisational responsibilities regarding confidentiality Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Maintaining Confidentiality Business Confidentiality Improvement Preventing Breaches Who Should Take This Confidentiality in the Workplace Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Confidentiality in the Workplace Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Confidentiality in the Workplace Training course will equip you with effective skills and abilities and help you explore career paths such as Corporate Trainer Compliance Officer Human Resources Specialist Data Protection Officer Module 01:Keeping Confidentiality with Colleagues Keeping Confidentiality with Colleagues 00:11:00 Module 02:Making Confidentiality Matter in Business Making Confidentiality Matter in Business 00:12:00 Module 03:Organisational Responsibilities Regarding Confidentiality Organisational Responsibilities Regarding Confidentiality 00:11:00 Module 04:Preventing Breaches of Confidentiality Preventing Breaches of Confidentiality 00:11:00 Module 05:The Importance of Workplace Confidentiality The Importance of Workplace Confidentiality 00:11:00 Module 06:UK Government Guidelines for Confidentiality UK Government Guidelines for Confidentiality 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
In this competitive corporate world, you are like a product whose skill, merit, and quality appear to sell as a product in the market-place. As much as you are highly qualified, you get the best value in this competition. Learn how to brand you in a sound bite through our Personal Branding MasterClass course. The precise contents will assist you to become better at personal branding. The outlines of the course teach you how to improve your value, strength, personal traits, and personality. It guides you to make a framework for your personal and professional growth teaching you how to monitor your plan, promote your quality, distinguish your strength and weakness to work on it more, identify the elements of the brand, and especially, how to define the brand vibrantly. The purpose of the course is to enhance your skill, quality, and strength teaching you all the relevant techniques regards this co Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Personal Branding MasterClass is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Personal Branding MasterClass is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Find out What You Will Learn in This Course 00:05:00 Why You Should Build a Personal Brand- Benefits. 00:05:00 What is a Brand 00:04:00 What is a Personal Brand- Examples. 00:08:00 WHO ARE YOU Know Yourself to Grow Yourself- Your Character 00:06:00 Know Yourself to Grow Yourself- Your Strenghts 00:06:00 Know Yourself to Grow Yourself- Your Weaknesses 00:07:00 Your Brand Values 00:09:00 Your Brand Essence 00:04:00 Your Brand Personality 00:06:00 WHERE DO YOU WENT TO BE Your Brand Vision - The WHY 00:05:00 Define your Target Audience 00:09:00 Define Your 'Brand Promise' - the WHAT 00:10:00 Build your Brand Architecture 00:03:00 HOW DO YOU REMAIN THERE? Follow the 3 Cs of Branding. Try. Fail. Learn. Repeat. 00:10:00 Congratulations, you're ready! 00:02:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course overview Learn the essential site management and security technique from this Site Management Safety Training course and ensure the best and safest working environment for your team. This course will assist you to maintain all the regulation of site management and boost your productivity in no time. The Site Management Safety Training course is one of the most demanding course about site management. You'll get to know abut the skills you need to have to work in the construction sector. You'll learn the rules and regulations of site management, best practices and safety measures. This course will strengthen your basics and enhance your understanding about site management. The interactive and easily understandable lessons will teach you site management techniques effectively. Please Note: This Site Management Safety Training Course isn't endorsed or related to CITB. Therefore, the certificate issued after the successful completion of the course won't be recognised by CITB. Learning outcomes Learn about the principles of site management Know about the safety procedures and its importance in site management Ensure the safety of the staffs while working in a site Be able to assess risk Familiarise with risk management procedures Be able to mitigate risks when working with electricity and scaffolding Learn about the safety in excavation areas and confined spaces Who Is This Course For? Anyone interested in learning site management most efficiently can take this Site Management Safety Training course. The skills gained from this training will provide excellent opportunities for career advancement. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Site Management Safety Training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Site Managers Property Supervisors Project Managers Site Instructors Security Professionals Site Supervisors Site Management Safety Training Module 01: Health and Safety at Work 00:22:00 Module 02: Site Set-Up 00:34:00 Module 03: Construction Design and Management (CDM) Regulations 00:17:00 Module 04: Risk Identification, Assessment and Management 00:31:00 Module 05: Behavioural Safety 00:22:00 Module 06: Management of Occupational Health 00:34:00 Module 07: Electricity 00:31:00 Module 08: Working at Height 00:29:00 Module 09: Scaffolding 00:21:00 Module 10: Excavations and Confined Space 00:37:00 Module 11: Demolition 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00