50808 Ski courses

Massage Therapist Course Description Are you considering a career in massage therapy? Massages have many health benefits and are a great way to relieve stress, improve circulation and promote inner peace.This Massage Therapist Course will teach you the practical skills and knowledge you need to become a massage therapist and successfully set up your own massage business. This massage therapist training course will teach you different massage techniques, therapies and forms of massage, such as trigger point therapy, sports massage therapy, deep tissue, Indian head massage and Thai massage. First, you will explore the role of a massage therapist and massage therapy school. Following that, you'll look into the logistics of starting your own massage therapy business and will develop essential customer service skills. Last but not least, this diploma in massage therapy will help you build your clientele through marketing strategies and use complementary therapies to grow your business.  To become a massage therapist, you will need to complete practical training to get a therapist licence and professional qualification. This internationally-recognised CPD massage course will help you fast-track your career and prepare you for the first stages of setting up your business. Who is The Massage Therapist Course for? Beginners looking to get into massage therapy Professionals or freelancers wanting to start their own massage therapy business Entry Requirement: This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT is required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Massage Therapist Course Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant results; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Massage Therapist Course is a useful qualification to possess and would be beneficial for any profession or career from any industry you are in, such as: Massage Therapy Aromatherapy Entrepreneurship Freelance Massage Services Module :01 Introduction to Massage Therapy 00:15:00 Massage History 00:15:00 The Role of A Massage Therapist 00:30:00 Tissues, Organs, & Neuromuscular systems 01:00:00 General Benefits of Massage 00:15:00 Indian Head Massage 00:15:00 Facial Massage 00:30:00 Neck Massage 00:30:00 Back Massage 00:30:00 Module :02 Full Body Massage 00:15:00 Swedish Massage 00:15:00 Sports Massage 00:30:00 LomiLomi Massage 00:15:00 Anti-Cellulite Massage 00:15:00 Hot Stone Massage 00:30:00 Thai Foot Massage 00:15:00 Prenatal Massage 00:15:00 Medical Massage 01:00:00 Module :03 Baby Massage 01:00:00 Trigger Point Therapy 01:00:00 Thai Massage 01:00:00 Reflexology 01:00:00 How A Massage Therapist Can Start A Business 01:00:00 Marketing Your Business 01:00:00 Complimentary Massages 00:15:00 Building Your Clientele 00:30:00 Other Ways To Market Your Business 01:00:00 Conclusion to Massage 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Massage Therapist Course 00:20:00 Final Exam Final Exam- Massage Therapist Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Rank your website with proper keyword research. Keyword research is the first step of doing SEO. Proper keyword research can help you to rank your site on Google. The Keyword Research Certificate Course for SEO course is for the people who want to learn the tricks for finding the profitable keywords. The course starts with the importance of keyword research and introduces you to the advanced keyword research tools such as Long Tail Pro, SEMrush, Majestic, Ahrefs and Moz. You will learn the procedures for getting profitable long tail keywords. You will also learn to do competitor analysis. Finally, the course illustrates and explained the benefits of using long tail keywords for generating revenue. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Keyword Research Certificate Course for SEO is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Keyword Research Certificate Course for SEO is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To The Course What To Expect In This Course How To Do Keyword Research For SEO & Ranking On Google 00:02:00 Why Is Keyword Research Important? 00:03:00 Introduction - Doug Cunnington 00:01:00 Keyword Research Tools Introduction To The Google Adwords Keyword Planner 00:01:00 Searching For New Keyword And Ad Group Ideas 00:04:00 Getting Search Volume For a List Of Keywords 00:02:00 Multiplying Keyword Lists To Get New Keyword Ideas 00:01:00 Comparing Keyword Tools Introduction To Long Tail Pro 00:02:00 Using Long Tail Pro 00:07:00 LongTailPro Vs. Google keyword Planner 00:02:00 Using Long Tail Keywords What Are Long Tail Keywords? 00:01:00 Using The Google Results Page 00:02:00 Using Google Webmaster Tools For Existing Keywords You Can Optimize 00:02:00 Using Google Trends 00:07:00 Using Google Correlate 00:06:00 Other Sites To Use For Long Tail Research Soovle 00:02:00 UberSuggest 00:04:00 Keyword Tool 00:02:00 Quora 00:03:00 Keyword Xtreme 00:03:00 Determining Commercial Intent Is The Searcher Going To Buy Something? 00:02:00 Understanding The 4 Types Of Keywords 00:04:00 Looking At The Adwords Suggested Bid 00:05:00 Competition Analysis The Moz Toolbar 00:05:00 Majestic Backlink Analyzer 00:07:00 SEMRush 00:05:00 AHREFS Site Explorer 00:06:00 Examples of Good Low Competition Sites 00:06:00 Case Study - A Perfect Long Tail Keyword Generating Revenue A Perfect Example Of a Long Tail Keyword Article Generating Traffic 00:09:00 Conclusion To The Course Concluding The Course How To Do Keyword Research For SEO & Ranking On Google 00:03:00 Bonus: My Success With Freelancing on UpWork 00:03:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The knowledge of Microsoft Word is a must for both employee and business owners. Even students, teachers, researchers and people from all background need to know the application because of its versatile use. The advanced course on Microsoft Word allows the learner to know the advanced features of the most used program. Microsoft Word 2016 Advanced will teach you the procedures for creating more advanced documents. You will know how to add reference marks or notes, the ways of simplifying and managing large contents, how to create forms, how to secure a document or how to handle document versions. After completing the course, you will know almost all the advanced techniques for creating an outstanding document. Learning Outcomes: Changing user information, sharing documents, working with comments and comparing document changes Collaborate on documents by reviewing them, merging changes and co-authoring Discover how to best use reference tools, like captions, cross-references, bookmarks, hyperlinks, footnotes, endnotes, citations and bibliographies Working with master documents and subdocuments Adding cover page; creating an index, table of contents, and ancillary tables; and managing outlines to simplify and manage large documents Suppressing information from a document, setting editing restrictions, adding digital signature platforms, and restricting document access Find out techniques for saving and exporting form data, along with creating and manipulating forms Using SharePoint Server with Word in order to create, compare and combine different document versions Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Word 2016 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Word 2016 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Collaborating on Documents Modify User Information 00:15:00 Share a Document 00:30:00 Work with Comments 00:15:00 Compare Document Changes 00:15:00 Review a Document 00:15:00 Merge Document Changes 00:15:00 Coauthor Documents 00:15:00 Adding Reference Marks and Notes Add Captions 00:15:00 Add Cross-References 00:15:00 Add Bookmarks 00:15:00 Add Hyperlinks 00:15:00 Insert Footnotes and Endnotes 00:15:00 Add Citations 00:30:00 Insert a Bibliography 00:15:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:15:00 Insert an Index 00:30:00 Insert a Table of Contents 00:30:00 Insert an Ancillary Table 00:15:00 Manage Outlines 00:30:00 Create a Master Document 00:30:00 Securing a Document Suppress Information 00:30:00 Set Editing Restrictions 00:30:00 Add a Digital Signature to a Document 00:15:00 Restrict Document Access 00:15:00 Forms Create Forms 00:30:00 Manipulate Forms 00:15:00 Form Data Conversion 00:15:00 Managing Document Versions Create a New Document Version 00:30:00 Compare Document Versions 00:15:00 Merge Document Versions 00:15:00 Activities Activities - Microsoft Word 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Word 2016 Advanced 00:20:00 Final Exam Final Exam- Microsoft Word 2016 Advanced 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) course covers all of the concepts, terminology and technology included in the first exam of Microsoft Windows Server 2016 MCSA certification. The course covers the following: Install Windows Server in Host and Compute Environments Implement Storage Solutions Implement Hyper-V Implement Windows Containers Implement High Availability Maintain and Monitor Server Environments The 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) course helps you to know the procedures for installing Windows server 2016. Throughout the course, you will also learn how to navigate the storage and computing protocols. The course helps you to know about installing windows servers in the host and computer environments and the procedures of maintaining and monitoring server environments. You will also know how to implement storage solutions, Hyper-V virtualisation, windows containers and high availability. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) training course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Installing Windows Servers in Host and Computer Environments Determining Windows Server 2016 Installation FREE 00:54:00 Installing Windows Server 2016 Core and Nano Editions 01:35:00 Managing Windows Installations with Windows PowerShell 00:01:00 Create, Manage, and Maintain Windows Images to Deploy 00:33:00 Implementing Local and Enterprise Storage Solutions Managing Disks and Volumes in Windows Server 2016 01:00:00 Implementing and Managing Storage Spaces 00:45:00 Configuring Data Deduplication 00:39:00 Understanding Various Types of Storage 00:15:00 Fibre Channel, iSCSI, and Fibre Channel over Ethernet 00:18:00 Understanding iSNS, DCB, and MPIO 00:09:00 Configuring File and Folder Sharing in Windows Server 2016 00:21:00 Implementing Hyper-V Virtualization Installing Hyper-V Virtualization 00:26:00 Configuring Storage and Networking on Hyper-V Hosts 00:38:00 Configuring and Managing Virtual Machines 00:34:00 Implementing Windows Containers Understanding Windows Server and Hyper-V Containers 00:17:00 Deploying Windows Server and Hyper-V Containers 00:08:00 Using Docker to Install, Configure, and Manage Containers 00:12:00 Implementing High Availability Overview of High Availability and Disaster Recovery 00:55:00 Implementing Network Load Balancing 00:25:00 Planning and Configuring Failover Clustering 01:10:00 Maintaining a Failover Cluster 00:15:00 Troubleshooting Failover Clustering 00:11:00 Integrating Failover Clustering and Hyper-V 00:23:00 Configuring Site Availability 00:12:00 Maintaining and Monitoring Server Environments Windows Server Update Services 00:33:00 Windows PowerShell Desired State Configuration (DSC) 00:10:00 Windows Server 2016 Monitoring Tools 00:43:00 Mock Exam Mock Exam- 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) 00:20:00 Final Exam Final Exam- 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Office 365 provides productivity software and related services to make your office work comfortable and help you to collaborate easily with your colleagues and customers. The Microsoft Office 365 - Complete Video Training course allows you to gain mastery over all the features of Microsoft Office 365 so that you can increase the rate of success of your business organisation. The course is sectioned into four parts that discussed various features and usage of the application. At first, Microsoft Office 365 Administration teaches you the fundamentals of Office 365 Administration including the setup of Office 365, navigation, user panel management, configuring Skype for business, etc. Then, you will know how to use the browser-based version of Word, Excel, PowerPoint, Outlook, OneNote, OneDrive in the section Microsoft Office 365 Web Apps. Saying simply, you can able to use the Web App of Microsoft office 365. Next, you will learn the features that you need to know for using Microsoft Office 365 in the section Microsoft Office 365 For End Users. Finally, the last part shows and an in-depth lesson for using SharePoint for professional purpose. In short, the Microsoft Office 365 - Complete Video Training course makes you a proficient user of Microsoft Office 365. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 - Office 365 For End Users Office 365 Overview FREE 01:23:00 Email, Contacts & Calendar 00:43:00 Using the Office 365 Office Apps 00:48:00 Module 02 - Office 365 SharePoint for End Users SharePoint Overview FREE 00:50:00 Creating Your First Site 00:24:00 Adding Content to the Team Site Searching for Content 00:34:00 Module 03 - Office 365 Administration Getting Your Domain Ready FREE 00:24:00 Getting Domain Ready 00:09:00 Licenses and Subsc 00:10:00 Bing places for Busines 00:05:00 Service Setting 00:05:00 Reports 00:04:00 Checking Health 00:02:00 Checking and Log 00:04:00 Managing Users Office 365 Administration 00:09:00 Creating users in office 365 00:08:00 Creating Distribution Groups 00:11:00 Importing 365 Users 00:09:00 Resetting User Passwords 00:02:00 user preperties 00:05:00 Insalling MS office 00:05:00 Maintaining Office 365 Users- Office 365 Administration 00:13:00 Creating user Resourse Mailboxes 00:07:00 Creating Shared User Mailboxes 00:01:00 Exchange Recipients 00:08:00 Checking Service Settings 00:02:00 Managing Skype for Business Users 00:03:00 Module 04 - Office 365 Web Apps Introduction FREE 00:01:00 Getting Started 00:24:00 Collaborating with Shared Files 00:52:00 Using the Outlook Web Apps 00:46:00 Communicating with Skype for Business 00:29:00 Using Skype for Business Meetings 00:15:00 Interacting with Mobile Devices 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Windows 8 is the latest version of Microsoft's widely used Windows operating system. This version of Windows incorporates hundreds of new features as well as improvements to existing tools. This Microsoft Windows 8 Foundation Training is intended to help both novice and experienced users become familiar with the many changes that have been made to Windows with this release. This manual will also help users with previous Windows experience become more familiar with the new Start screen. If, you want to learn detail about Microsoft Windows 8 you can join this course now. Learning Outcomes: Introduction to Windows 8 start up screen and desktop Windows power options and basic keyboard, mouse and touch techniques Guide to basic elements of the Windows 8 start screen and Windows Store Customize app tiles and notifications, while learning to open and manage apps and Charms bar Local and Microsoft Account creation and customization Windows 8 features like Mail, Calendar, People, Messaging and Photos Discover more Windows 8 apps like Internet Explorer, General News, Bing, Finance, Travel, Sports, Maps and SkyDrive Desktop display and components Window management features, jump lists and basic desktop applications Understanding basic file structure in Windows 8 Open, use and customizing File Explorer, discovering Recycle Bin, help & support tools Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 8 Foundation Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 8 Foundation Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 8 Foundation Training The Basics of Windows 8 00:30:00 Interacting with the Computer Using a Mouse and Keyboard 00:15:00 Interacting with the Computer Using Touch Gestures, Part One 00:15:00 Interacting with the Computer Using Touch Gestures, Part Two 00:15:00 Exiting Windows 8 00:30:00 Introducing the Windows 8 Start Screen 00:30:00 Using the Windows 8 Start Screen 00:30:00 Working with Windows 8 Apps 00:30:00 Using the Charms Bar 00:30:00 Using the Windows Store 00:15:00 Getting Started - The Basic Windows 8 Applications, Part One 00:30:00 Managing Accounts 00:15:00 Using Mail 00:30:00 Using Calendar 00:30:00 Using People and Messaging 00:30:00 Using Photos 00:30:00 Using Windows 8 Internet Explorer, Part One 00:15:00 Using Windows 8 Internet Explorer, Part Two 00:15:00 Using News Apps 01:00:00 Using Maps 00:15:00 Using SkyDrive 00:30:00 Introducing the Windows 8 Desktop 00:30:00 Managing Desktop Windows 00:30:00 Using Desktop Features 00:15:00 Using Jump Lists 00:15:00 Desktop Application Basics 00:30:00 Interface Basics 00:30:00 The Basic Components 00:30:00 The File Explorer Tabs 00:30:00 Customizing File Explorer 00:30:00 Using the Recycle Bin 00:15:00 Getting Help in Windows 8 00:15:00 Mock Exam Mock Exam- Microsoft Windows 8 Foundation Training 00:20:00 Final Exam Final Exam- Microsoft Windows 8 Foundation Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Would you like to master the public speaking skills ? Would you like to build more confidence to talk to people to motivate? If one of these questions is what you ask to yourself then you should take this course and master the public speaking skills. Learn how to influence your audience with your abilities in public speaking. Description: With regards to making an accomplishment of any public talking exercise, there are a few reliable techniques that can be effectively received to guarantee all attempts continue easily by keeping in mind the end goal to gather the correct results or reactions from your audience. Public Speaking is a vital method for communication to showcase a person's immediate communication capacities and ways of talking to a target audience and engage with them easily. It may be difficult to warm up to other people and know how to speak in public but it will be simpler for you to change it by grabbing the chance that you will take in the how to impart effectively through this public speaking course. By investigating the numerous and regularly changed systems, the individual will have the capacity to make an educated appraisal as to which 'apparatus' would be most gainful to be utilised as a part of a particular open talking invasion. In the event that you are experiencing issues conveying and interface with your audience, or it's more likely that you are experiencing difficulties making your own particular discourse, then this course will unquestionably help you with that! This course will likewise help you in defeating your feelings of trepidation in broad daylight talking and set yourself up in making visual guides that are powerful in handing-off your message to your gathering of people. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking and to be able to communicate their message to a large audience. Or anyone who have an interest in communication through public speaking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Mastering Public Speaking course beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Public Speaking Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Public Speaking Techniques Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 03:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Mock Exam Mock Exam- Mastering Public Speaking 00:20:00 Final Exam Final Exam- Mastering Public Speaking 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description The Implementing Cisco IP Routing is a qualifying exam for the Cisco Certified Network Professional CCNP, Cisco Certified Internetwork Professional CCIP, and Cisco Certified Design Professional CCDP certifications. This Cisco CCNP Implementing Cisco IP Switched Networks (Switch) v2.0 Training will help you to be certified successfully with all the important knowledge and skills necessary to use advanced IP addressing and routing in implementing scalable and secure Cisco ISR routers connected to LANs and WANs. The exam also covers configuration of secure routing solutions to support branch offices and mobile workers. This is an advanced course on Cisco routing configuration for both IPv4 and IPv6. In this course you will gain the knowledge to configure and optimize a routing domain using OSPF, EIGRP, BGP, PBR, IP SLA and configure redistribution when needed. It also includes the configuration of highly secure routing solutions to support branch offices and mobile workers. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Cisco CCNP Implementing Cisco IP Switched Networks (Switch) v2.0 Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Network Design Network Design FREE 00:27:00 Collapsed Core Option 00:30:00 Switching Methods 00:31:00 CAN CAN 00:12:00 Basics of VLANs 00:19:00 Trunking 00:17:00 Creating a Trunk 00:12:00 Voice VLANs 00:21:00 Configuring a Voice VLAN 00:09:00 VTP Versions 00:17:00 Examining VTP 00:11:00 Other DHCP Configurations 00:15:00 Configuring DHCP 00:11:00 DHCP Use 00:11:00 Configure Stateless DHCP 00:20:00 What Must Match 00:06:00 Configure EtherChannel 00:05:00 Load Balancing EtherChannel 00:02:00 Spanning Tree Spanning Tree 00:31:00 Root Bridge (eNotes) 00:23:00 Verify PVST 00:16:00 Influencing the Root Bridge Election 00:28:00 STP Path Manipulation 00:04:00 UplinkFast 00:28:00 PortFast and BPDU Guard 00:06:00 Inter-VLAN Routing Inter VLAN Routing 00:08:00 Router on a Stick 00:19:00 Pros and Cons of an External Router 00:12:00 SVI 00:20:00 L3 Switch Interface (eNotes) 00:07:00 Advanced Switch Configuration Options Advanced Switch Configuration Options 00:16:00 Setting the Clock Manually 00:02:00 Configure NTP 00:07:00 Securing NTP 00:05:00 Overview of SNMP 00:18:00 Configure SNMPv3 00:10:00 What is Cisco IP SLA 00:21:00 SLA Configuration 00:08:00 Configuring SLA Responder 00:07:00 Introducing SPAN 00:18:00 L3 FHRP L3 FHRP 00:15:00 Configuring HSRP 00:17:00 What is HSRP Pre empt 00:23:00 Configuring Tracking 00:05:00 What is VRRP 00:15:00 Configuring VRRP 00:08:00 Security Security 00:25:00 Port Security 00:11:00 Port Errorst 00:21:00 Storm Control 00:02:00 Configuring TACACSRADIUS 00:08:00 Limitations of Both 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00