Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Description Our Class 1 (Category C + E) – 16 Hours – For Class 2 Holders Driver Training course is specifically designed for those who already have a Class 2 driving licence and want to upgrade it to Class 1 level. This course will give you all the skills and knowledge to move from a smaller Class 2 vehicle up to a Class 1 vehicle. Therefore it is perfect for anyone who is looking to increase their skills, improve their CV or progress in their career. About this Class 1 (Category C + E) – 16 Hours course One to one training with our experienced instructors Training vehicle is provided for you 16 hours training Test route training In addition, we book your test for: On Road Practical Test – £115 Reversing Test – £40 CPC Module 4 – £55 What does the Class 1 (Category C + E) – 16 Hours course cover? During the course, you will learn: All about the vehicle and the differences between Class 1 and Class 2 Reversing manoeuvres How to drive safely on the road amongst other vehicles How to make sure the vehicle is loaded safely and securely How to prevent trafficking of illegal immigrants and other criminality How to assess and deal with emergency situations What will I gain from this training? Experience on the road before you take your test An understanding of everything you need to know about being a Class 1 HGV driver Do you have questions about lorry driver training? If you have any questions about HGV training you can find out more on our FAQs page. You can also, contact us to talk to a member of our team. Why choose to learn with Hartlip HGV Driving School? You can learn with confidence here at Hartlip HGV, with our 10 years’ experience with HGVs you can be reassured that you are in safe hands. There are hundreds of thousands of vacancies UK-wide in the haulage industry and a great earning potential of up to £50,000 so get started on your HGV Professional Driving journey now. Book your course now or call us for more information. Find out more on gov.uk about becoming an HGV driver.
PMI's Authorized PMP Prep Course If you are taking this course, you probably have some professional exposure to the duties of a project manager, or you may be considering embarking on a career in professional project management. Your ability as a project manager to demonstrate best practices in project management-both on the job and through professional certification-is becoming the standard to compete in today's fast-paced and highly technical workplace. In this course, you will apply the generally recognized practices of project management acknowledged by the Project Management Institute (PMI)® to successfully manage projects. Project managers who have proven skills and experience can find exciting, high-visibility opportunities in a wide range of fields. This course is specifically designed to provide you with the proven, practical body of project management knowledge and skills that you need to demonstrate project management mastery on the job. Additionally, this course can be a significant part of your preparation for the Project Management Professional (PMP)® Certification Exam. The skills and knowledge you gain in this course will help you avoid making costly mistakes and increase your competitive edge in the project management profession. What You Will Learn In this course, you will build and manage a team to plan, execute, and complete a project that is aligned to the business environment. Lesson 1: Creating a High-Performing Team Topic A: Build a Team Topic B: Define Team Ground Rules Topic C: Negotiate Project Agreements Topic D: Empower Team Members and Stakeholders Topic E: Train Team Members and Stakeholders Topic F: Engage and Support Virtual Teams Topic G: Build Shared Understanding about a Project Lesson 2: Starting the Project Topic A: Determine Appropriate Project Methodology / Methods and Practices Topic B: Plan and Manage Scope Topic C: Plan and Manage Budget and Resources Topic D: Plan and Manage Schedule Topic E: Plan and Manage Quality of Products and Deliverables Topic F: Integrate Project Planning Activities Topic G: Plan and Manage Procurement Topic H: Establish Project Governance Structure Topic I: Plan and Manage Project / Phase Closure Lesson 3: Doing the Work Topic A: Assess and Manage Risks Topic B: Execute Project to Deliver Business Value Topic C: Manage Communications Topic D: Engage Stakeholders Topic E: Create Project Artifacts Topic F: Manage Project Changes Topic G: Manage Project Issues Topic H: Ensure Knowledge Transfer for Project Continuity Lesson 4: Keeping the Team on Track Topic A: Lead a Team Topic B: Support Team Performance Topic C: Address and Remove Impediments, Obstacles, and Blockers Topic D: Manage Conflict Topic E: Collaborate with Stakeholders Topic F: Mentor Relevant Stakeholders Topic G: Apply Emotional Intelligence to Promote Team Performance Lesson 5: Keeping the Business in Mind Topic A: Manage Compliance Requirements Topic B: Evaluate and Deliver Project Benefits and Value Topic C: Evaluate and Address Internal and External Business Environment Changes Topic D: Support Organizational Change Topic E: Employ Continuous Process Improvement
Hairdressing
This half-day workshop delivered face-to-face or online is designed for anyone in your organisation that wants to become a Neurodiversity Champion - someone who wants to educate and change the way that Neurodiversity is viewed in the workplace.
Beauty Therapy
Description Our Class 2 (Category C) Driver Training – 20 hours course is a great way to move into a new career in logistics and haulage, for paramedic training or to boost your skills. This course will give you all the skills and knowledge to drive a smaller truck, also known as a ‘rigid’, and weighing up to 32 tonnes. It is also ideal for people who need to learn how to drive a Class 2 vehicle as part of their paramedic training or for people who need to be able to drive other larger vehicles, such as horseboxes. About Class 2 (Category C) Driver Training – 20 hours One to one training with our experienced instructors 20 hours driving practice on the road We book your test for: On Road Practical – £115 Reversing Test – £40 CPC Module 4 – £55 What does the course cover? During the course, you will learn: All about the vehicle Reversing manoeuvres How to drive safely on the road amongst other vehicles How to make sure the vehicle is loaded safely and securely How to prevent trafficking of illegal immigrants and other criminality How to assess and deal with emergency situations What will I gain from this training? 20 hours experience on the road before you take your test An understanding of everything you need to know about being an HGV driver Confidence to drive the vehicle on public roads We also offer: In addition to the training itself, we can also help you through the process of getting your licence by helping to book your Theory test HGV Medical CPC Module 2 Case Studies Do you have questions? If you have any questions about HGV training you can find out more on our FAQs page. Alternatively, contact us to talk to a member of our team. Why choose to learn with Hartlip HGV Driving School? You can learn with confidence here at Hartlip HGV, with our 10 years’ experience with HGVs you can be reassured that you are in safe hands. There are hundreds of thousands of vacancies UK-wide in the haulage industry and a great earning potential of up to £50,000 so get started on your HGV Professional Driving journey now. Book your course now or call us for more information. Find out more on gov.uk about becoming an HGV driver.
Microsoft Active Directory course description A thorough understanding of this system is essential for anyone managing enterprise MS networks. Essential theory is complimented with a high level of hands on practice allowing delegates to observe the idiosyncrasies of Active Directory and Group Policy at first hand. Delegates learn the fundamental theory of AD and progress onto building a multi-domain network in the classroom. The course includes troubleshooting methods, and essential maintenance procedures. This course is designed to teach you the skills needed for day to day management of these technologies. What will you learn Install AD on multiple PCs. Use the tools to create and manage objects. Create appropriate group policies to restrict selected user's desktops and network access. Install DNS to support Active Directory without loosing Internet Connectivity. Maintain and troubleshoot AD problems Backup Active Directory. Microsoft Active Directory course details Who will benefit: Technical staff working with AD based networks. Prerequisites: Supporting Windows server. Duration 3 days Microsoft Active Directory course contents Introduction to Active Directory Network authentication methods, Active Directory defined, AD naming conventions, network management with AD, AD structures: Domains, Organisational Units, Forests & Trees, Sites, The Global Catalogue. Windows 2003 new features, installing AD. Hands on Installing an AD network. Windows overview Management methods Server management tools, installing the additional tools, Terminal Server: Administration mode, Administrator accounts in AD, Local Security Policy. Hands on Install the management tools, Management using Terminal Services. Creating & Managing Objects (a quick look) AD management tools, AD users and computers, Creating & managing OUs, User Accounts and groups, controlling access to AD objects, moving objects, Publishing resources, locating objects in AD, delegating authority. Hands on Creating a control OU structure and delegating authority. Introduction to Group Policies What are Group Policies? Where Group Policy data is stored, security, Group Policy flow. Hands on Implementing Group Policies Working with Group Policies Local security templates, administrative templates, scripts, folder redirection, software deployment. Hands on Scripts, redirecting the start menu, creating a secure, robust desktop environment. Implementing DNS DNS basics, troubleshooting, implementing DNS zones. Hands on Building a unified DNS solution. Maintaining and managing the AD database AD support tools, database internal structure, replication, replication tools, Single Operations Masters, tools for maintenance, maintenance techniques, Backing up AD, Directory Services restore mode, NTDSUtil, Authoritative & non-authoritative restoration, rebuilding. Hands on NTDSUtil.
Portfolio Management Skills: Virtual In-House Training The main purpose of this workshop is to equip and enable people in a portfolio management office and PMO to effectively and efficiently support the Executive Leadership and Operational Management to plan, implement, manage, and evolve portfolio management in their organization. There is a deliberate focus on preparing you to become a strong and effective change advocate for meaningful portfolio management that delivers objective measurements of benefit contribution towards the strategic objectives to lead, manage, and continuously improve portfolio management governance, processes, and frameworks with and through the direction of a portfolio practice, principles, and delivery boards. What you Will Learn At the end of this program, you will be able to: Articulate the benefits of portfolio management Link the initiatives in an organization with its strategic objectives Participate in the introduction of portfolio management in an organization Create or improve the portfolio governance structure Lead the inventory of ongoing and new initiatives Assist the executives in the prioritization of initiatives through the use of Multi-criteria Analysis and other selection tools Support the executives in balancing the portfolio based on the optimal use of resources and priorities Create a portfolio delivery plan Define thresholds and variance reporting criteria Assist the executives and the financial team in the definition of Stage Gate Funding Lead the Stage Gate reviews Analyze the benefits that are being realized by the initiatives Foundation Concepts Definitions Benefits of Portfolio Management Objectives of Portfolio Management Portfolio Life Cycles Governing the Portfolio Portfolio Governance structure Roles and responsibilities Initial activities when starting portfolio management Prioritizing Initiatives Prioritize purpose Multi-Criteria Analysis Analytical Hierarchy Process (AHP) Strategic alignment Balancing the Portfolio Allocating resources and budgets Communicating decisions of initiatives status Planning the Portfolio Planning review cycles Using Stage Gate Funding Setting thresholds and variance reporting Tool examples Managing the Portfolio Delivery Project and Program Life Cycles Stage Gate Reviews Loop back to Prioritize, Balance and Plan Interaction with the Portfolio Delivery Board Project, Program and Functional Managers' roles and responsibilities