1096 Ski courses in Manchester

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.

Strategic Thinking: In-House Training The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)

First aid, CPR, AED, Cardio Pulmonary Resuscitation

Immerse Medical are experienced at teaching first aid to young people within the educational sector. We have designed this workshop style programme specifically for those in KS3/4. The sessions are fun, engaging and focus on fundamental life saving skills. Using interactive gamification, students gain hands on experience, which they will draw upon in real life medical emergencies. These sessions are perfect as part of phase 2 of National Citizenship Service (NCS) and Duke of Edinburgh (DofE) Awards. Key points Meets national curriculum secondary education guidelines– We’ve designed this programme to exceed the requirements of the 2020 guidelines. Training by doctors, nurses and paramedics – We have years of experience working on the front line of emergency medicine; giving us real world knowledge and skills in managing injured or unwell people. Latest equipment & technology – We utilise technology enhanced learning to provide a realistic opportunity to practice fundamental life saving skills in a safe environment. More than first aid – While participating in this workshop young people will also develop their ability to work as part of team, communicate effectively and think critically in high pressure situations leading to an overall increase in personal confidence. Check out the skills included in the videos below. First Aid Courses For Young People Programmes and sessions for young people focusing on how to keep each other safe and what to do if something goes wrong. Sessions are designed with age and national curriculum in mind, from 1 hour tasters to sessions for large groups, perfect as part of NCS and Duke of Edinburgh programmes. Our training for young people is fun, engaging and focuses on fundamental life saving skills.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

Experience a profound transformation in your relationship with our comprehensive package: “Relationship Improvement with Miss Date Doctor.” Designed to enhance connection, communication, and overall relationship satisfaction, this program empowers couples to create a stronger, more fulfilling bond under the guidance of Miss Date Doctor, a highly skilled relationship coach. Through a combination of personalized coaching, proven strategies, and effective techniques, this package offers a roadmap for overcoming challenges, deepening emotional intimacy, and fostering a healthy and loving partnership. 3 sessions x 1 hour https://relationshipsmdd.com/product/relationship-improvement/

6 sessions of Couples Therapy at Miss Date Doctor the multi award winning relationship coaching and life coaching platform 1 hour per week With a qualified professional Call 03333443853 today

Introducing the “Why Do I Always End Up in Situationships?” Package: Your Solution to Avoid Heartbreak, Deception, and Being Used in Relationships Are you tired of constantly finding yourself in confusing and unfulfilling situationships? Do you long for a genuine and committed relationship but seem to attract partners who only want to keep things casual? Miss Date Doctor is here to empower you with the ultimate relationship coaching package designed specifically to break the cycle of situationships and protect your heart from being broken, used, or deceived. With our “Why Do I Always End Up in Situationships?” package, you will gain invaluable insights, practical tools, and personalized guidance to transform your dating life. Our team of experienced relationship coaches understands the complexities of modern dating and will help you navigate the treacherous waters to find genuine love and fulfillment. So, why should you invest in this package? Because it’s time to reclaim your power and create the love life you truly deserve. Here’s what you can expect: Comprehensive Relationship Assessment: Our expert coaches will conduct a thorough assessment to understand your dating history, patterns, and the factors that contribute to your attraction to situationships. By delving deep into your past experiences, we’ll identify any underlying issues that may be hindering your path to a committed relationship. Personalized Strategy Development: Based on the assessment results, we will create a customized action plan tailored to your specific needs and goals. This plan will serve as your roadmap, guiding you through each step of the process to break free from situationships and establish healthier relationship dynamics. Relationship Education and Skills Building: Knowledge is power, especially when it comes to relationships. Our package includes comprehensive educational resources and materials that cover a range of topics, including effective communication, setting boundaries, recognizing red flags, and fostering emotional intimacy. Armed with this knowledge, you’ll be equipped to make informed choices and build strong, lasting connections. Emotional Support and Guidance: Navigating the complexities of relationships can be emotionally challenging. That’s why our coaches are here to provide you with ongoing support and guidance throughout your journey. We’ll be by your side, offering compassionate guidance, helping you overcome setbacks, and celebrating your successes along the way. Role-Playing and Scenario-Based Coaching: To reinforce your newly acquired skills, we’ll engage in role-playing exercises and scenario-based coaching sessions. This hands-on approach will empower you to handle challenging situations confidently and make decisions that align with your relationship goals. Continuous Progress Monitoring: We believe in accountability and progress tracking. Throughout the coaching process, we’ll monitor your progress, provide feedback, and make adjustments to your strategy if needed. This ensures that you stay on track and continue making strides towards breaking the cycle of situationships. Don’t let situationships define your love life any longer. Invest in the “Why Do I Always End Up in Situationships?” package from Miss Date Doctor and take control of your romantic destiny. Say goodbye to heartbreak, deception, and being used in relationships, and say hello to genuine love, connection, and fulfillment. Enroll today and unlock the keys to a healthier and more satisfying love life. Contact Miss Date Doctor now to book your package and embark on a transformative journey towards building meaningful, committed relationships. Your happily ever after is within reach! 3 X 1 HOUR https://relationshipsmdd.com/product/why-do-i-always-end-up-in-situationships-package/

The Portable Appliance Testing course or PAT testing course as it is more commonly known is one of our most popular courses as it does not require you to have any formal previous qualifications and once completed, will enable you to offer your services. In the commercial setting, the law places a responsibility on all employers to ensure that the electrical equipment to be used by their staff and the public, should be fit for purpose and safe for use. Hence, all portable appliances have to be regularly checked and maintained by a competent person.

Employee Assistance Programme Training