Duration 5 Days 30 CPD hours This course is intended for Entry- to mid-level network engineers Network administrators Network support technicians Help desk technicians Overview After taking this training, you should be able to: Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers Compare and contrast the various hardware and software switching mechanisms and operation while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM) along with process switching, fast switching, and Cisco Express Forwarding concepts Troubleshoot Layer 2 connectivity using VLANs and trunking Implement redundant switched networks using Spanning Tree Protocol Troubleshoot link aggregation using Etherchannel Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP) Implement and optimize Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types and areas, summarization, and route filtering for IPv4 and IPv6 Implement External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking Implement network redundancy using protocols such as Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP) Implement internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT) Describe the virtualization technology of servers, switches, and the various network devices and components Implement overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP) Describe the components and concepts of wireless networking, including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards Describe the various wireless deployment models available, including autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture Describe wireless roaming and location services The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.3 training gives you the knowledge and skills needed to install, configure, operate, and troubleshoot an enterprise network and introduces you to overlay network design by using SD-Access and SD-WAN solutions. You?ll also learn to understand and implement security principles and automation and programmability within an enterprise network. Course Outline Examining Cisco Enterprise Network Architecture Exploring Cisco Switching Paths Implementing Campus LAN Connectivity Building Redundant Switched Topology Implementing Layer 2 Port Aggregation Understanding EIGRP Implementing OSPF Optimizing OSPF Exploring EBGP Implementing Network Redundancy Implementing NAT Introducing Virtualization Protocols and Techniques Understanding Virtual Private Networks and Interfaces Understanding Wireless Principles Examining Wireless Deployment Options Understanding Wireless Roaming and Location Services Examining Wireless AP Operation Implementing Wireless Client Authentication Troubleshooting Wireless Client Connectivity Implementing Network Services Using Network Analysis Tools Implementing Infrastructure Security Implementing Secure Access Control Discovering the Basics of Python Programming Discovering Network Programmability Protocols Implementing Layer 2 Port Aggregation Discovering Multicast Protocols Understanding QoS Exploring Enterprise Network Security Architecture Exploring Automation and Assurance Using Cisco DNA Center Examining the Cisco SD-Access Solution Understanding the Working Principles of the Cisco SD-WAN Solution
Duration 5 Days 30 CPD hours This course is intended for This course is designed for business professionals who leverage data to address business issues. The typical student in this course will have several years of experience with computing technology, including some aptitude in computer programming. However, there is not necessarily a single organizational role that this course targets. A prospective student might be a programmer looking to expand their knowledge of how to guide business decisions by collecting, wrangling, analyzing, and manipulating data through code; or a data analyst with a background in applied math and statistics who wants to take their skills to the next level; or any number of other data-driven situations. Ultimately, the target student is someone who wants to learn how to more effectively extract insights from their work and leverage that insight in addressing business issues, thereby bringing greater value to the business. Overview In this course, you will learn to: Use data science principles to address business issues. Apply the extract, transform, and load (ETL) process to prepare datasets. Use multiple techniques to analyze data and extract valuable insights. Design a machine learning approach to address business issues. Train, tune, and evaluate classification models. Train, tune, and evaluate regression and forecasting models. Train, tune, and evaluate clustering models. Finalize a data science project by presenting models to an audience, putting models into production, and monitoring model performance. For a business to thrive in our data-driven world, it must treat data as one of its most important assets. Data is crucial for understanding where the business is and where it's headed. Not only can data reveal insights, it can also inform?by guiding decisions and influencing day-to-day operations. This calls for a robust workforce of professionals who can analyze, understand, manipulate, and present data within an effective and repeatable process framework. In other words, the business world needs data science practitioners. This course will enable you to bring value to the business by putting data science concepts into practice Addressing Business Issues with Data Science Topic A: Initiate a Data Science Project Topic B: Formulate a Data Science Problem Extracting, Transforming, and Loading Data Topic A: Extract Data Topic B: Transform Data Topic C: Load Data Analyzing Data Topic A: Examine Data Topic B: Explore the Underlying Distribution of Data Topic C: Use Visualizations to Analyze Data Topic D: Preprocess Data Designing a Machine Learning Approach Topic A: Identify Machine Learning Concepts Topic B: Test a Hypothesis Developing Classification Models Topic A: Train and Tune Classification Models Topic B: Evaluate Classification Models Developing Regression Models Topic A: Train and Tune Regression Models Topic B: Evaluate Regression Models Developing Clustering Models Topic A: Train and Tune Clustering Models Topic B: Evaluate Clustering Models Finalizing a Data Science Project Topic A: Communicate Results to Stakeholders Topic B: Demonstrate Models in a Web App Topic C: Implement and Test Production Pipelines
Duration 5 Days 30 CPD hours This course is intended for The course provides an intensive hands-on experience for key system administration tasks with the goal of making the system administrator job-ready. Overview Administer the Oracle Solaris 11 Host on an Existing Network Administer Oracle Solaris Zones Control Access to Systems and Files Install Oracle Solaris 11 Operating System Administer User Accounts Administer System Processes and Schedule System Tasks Manage Data by Using ZFS Manage Boot and Shutdown of a System Administer Services by Using SMF Administer Software Packages by Using IPS and Manage Boot Environments Describe the use of IPS in packaging the Oracle Solaris OS Manage boot environments Updating the OS by using IPS The Oracle Solaris 11 System Administration training covers the full range of introductory system administration tasks on Oracle Solaris 11.3 OS. The topics covered range from installing the operating system on a single system, to monitoring and basic troubleshooting. The Oracle Solaris 11 System Administration course is designed to provide new system administrators, as well as enterprise system administrators who are new to the Oracle Solaris 11 Operating System, with the skills they need to perform their job tasks successfully and efficiently. Installing Oracle Solaris 11 Operating System Introduction to Oracle Solaris 11 OS Planning for Oracle Solaris 11 OS installation Installing Oracle Solaris 11 OS by Using the Live Media Installer Installing Oracle Solaris 11 OS Using the Text Installer Verifying the OS Installation Managing Boot and Shutdown of Systems Analyze the boot design and boot process Boot a SPARC-based system Boot an x86-based system Shut down a system Administering Services by Using SMF Describing SMF and its components Administering SMF Services Administering Software Packages by Using IPS and Managing Boot Environments Describing IPS, its components, and interfaces Configuring an IPS Client to Access the Local IPS Repository Managing Package Publishers Managing Software Packages Managing Signed Packages and Package Properties Describe the use of IPS in packaging the Oracle Solaris OS Manage boot environments Updating the OS by using IPS Managing Data by Using ZFS Introducing ZFS Administering ZFS Storage Pools Administering ZFS File Systems Administering ZFS Properties Administering ZFS Snapshots and Clones Administering the Network Reviewing Networking Fundamentals Administering Datalink Configuration Administering a Network Interface Administering Profile-Based Network Configuration Configuring a Virtual Network Verifying the Network Operations Managing Resources on the Virtual Network Administering Oracle Solaris Zones Introducing Oracle Solaris Zones Configuring an Oracle Solaris Zone Determining an Oracle Solaris Zone Configuration Controlling Access to Systems and Files Controlling Access to Systems Controlling Access to Files Securing Access to Remote Host Administering User Accounts Getting Started with the User Administration Setting Up User Accounts Maintaining User Accounts Configuring User Disk Quotas Managing System Processes and System Tasks Managing System Processes Scheduling System Administration Tasks
Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others. Overview After completing this course, students will be able to: Describe the functionality of Windows PowerShell and use it to run and find basic commands. Identify and run cmdlets for server administration. Work with Windows PowerShell pipeline. Describe the techniques Windows PowerShell pipeline uses. Use PSProviders and PSDrives to work with other forms of storage. Query system information by using WMI and CIM. Work with variables, arrays, and hash tables. Write basic scripts in Windows PowerShell. Write advanced scripts in Windows PowerShell. Administer remote computers. Use background jobs and scheduled jobs. Use advanced Windows PowerShell techniques. This course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows based servers. Getting Started with Windows PowerShell Overview and Background Understanding command syntax Finding commands Lab : Configuring Windows PowerShell Lab : Finding and Running Basic Commands Cmdlets for administration Active Directory administration cmdlets Network configuration cmdlets Other server administration cmdlets Lab : Windows Administration Working with the Windows PowerShell pipeline Understanding the Pipeline Selecting, Sorting, and Measuring Objects Filtering Objects Out of the Pipeline Enumerating Objects in the Pipeline Sending pipeline data as output Lab : Using the Pipeline Lab : Filtering Objects Lab : Enumerating Objects Lab : Sending output to a file Understanding How the Pipeline Works Passing the pipeline data Advanced considerations for pipeline data Lab : Working with Pipeline Parameter Binding Using PSProviders and PSDrives Using PSProviders Using PSDrives Lab : Using PSProviders and PSDrives Querying Management Information by Using WMI and CIM Understanding WMI and CIM Querying Data with WMI and CIM Making changes with WMI/CIM Lab : Working with WMI and CIM Working with variables, arrays, and hash tables Using variables Manipulating variables Manipulating arrays and hash tables Lab : Working with variables Basic scripting Introduction to scripting Scripting constructs Importing data from files Lab : Basic scripting Advanced scripting Accepting user input Overview of script documentation Troubleshooting and error handling Functions and modules Lab : Accepting data from users Lab : Implementing functions and modules Administering Remote Computers Using basic Windows PowerShell remoting Using advanced Windows PowerShell remoting techniques Using PSSessions Lab : Using basic remoting Lab : Using PSSessions Using Background Jobs and Scheduled Jobs Using Background Jobs Using Scheduled Jobs Lab : Using Background Jobs and Scheduled Jobs Using advanced Windows PowerShell techniques Creating profile scripts Using advanced techniques Lab : Practicing advanced techniques Lab : Practicing script development (optional)
Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others. Overview After completing this course, students will be able to:Describe the functionality of Windows PowerShell and use it to run and find basic commands.Identify and run cmdlets for server administration.Work with Windows PowerShell pipeline.Describe the techniques Windows PowerShell pipeline uses.Use PSProviders and PSDrives to work with other forms of storage.Query system information by using WMI and CIM.Work with variables, arrays, and hash tables.Write basic scripts in Windows PowerShell.Write advanced scripts in Windows PowerShell.Administer remote computers.Use background jobs and scheduled jobs.Use advanced Windows PowerShell techniques. This course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows based servers. Getting Started with Windows PowerShell Overview and Background Understanding command syntax Finding commands Lab : Configuring Windows PowerShell Lab : Finding and Running Basic Commands Cmdlets for administration Active Directory administration cmdlets Network configuration cmdlets Other server administration cmdlets Lab : Windows Administration Working with the Windows PowerShell pipeline Understanding the Pipeline Selecting, Sorting, and Measuring Objects Filtering Objects Out of the Pipeline Enumerating Objects in the Pipeline Sending pipeline data as output Lab : Using the Pipeline Lab : Filtering Objects Lab : Enumerating Objects Lab : Sending output to a file Understanding How the Pipeline Works Passing the pipeline data Advanced considerations for pipeline data Lab : Working with Pipeline Parameter Binding Using PSProviders and PSDrives Using PSProviders Using PSDrives Lab : Using PSProviders and PSDrives Querying Management Information by Using WMI and CIM Understanding WMI and CIM Querying Data with WMI and CIM Making changes with WMI/CIM Lab : Working with WMI and CIM Working with variables, arrays, and hash tables Using variables Manipulating variables Manipulating arrays and hash tables Lab : Working with variables Basic scripting Introduction to scripting Scripting constructs Importing data from files Lab : Basic scripting Advanced scripting Accepting user input Overview of script documentation Troubleshooting and error handling Functions and modules Lab : Accepting data from users Lab : Implementing functions and modules Administering Remote Computers Using basic Windows PowerShell remoting Using advanced Windows PowerShell remoting techniques Using PSSessions Lab : Using basic remoting Lab : Using PSSessions Using Background Jobs and Scheduled Jobs Using Background Jobs Using Scheduled Jobs Lab : Using Background Jobs and Scheduled Jobs Using advanced Windows PowerShell techniques Creating profile scripts Using advanced techniques Lab : Practicing advanced techniques Lab : Practicing script development (optional)
Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators and consultants, application owners, and system architects Overview By the end of the course, you should be able to meet the following objectives: Use the applications to group objects Create the logical groups of objects in the vRealize Operations environment Create and design advanced dashboards Discuss about widget and its settings Define a vRealize Operations policy Outline the components of a vRealize Operations policy Create the custom alerts Describe the troubleshooting workbench Review the advanced capacity concepts Discuss the what-if analysis scenarios Describe how to integrate vRealize Operations with VMware vRealize© Suite products Import the VMware vRealize© Network Insight? applications Describe the super metrics use cases Outline the vRealize Operations REST API architecture Discuss the vRealize Operations traversal spec Create and query objects using the REST API This two-day hands-on training course provides advanced knowledge, skills, and tools to achieve competency in operating VMware vRealize© Operations? 8.X. This course explains the design and creation of advanced dashboards, capacity concepts, and the REST API with real-world use cases. Course Introduction Introduction and course logistics Course objectives Custom Groups and Applications Outline the use cases for custom groups Create the custom groups Assign the objects to custom groups Identify the use cases for applications Create the custom applications Identify the vRealize Network Insight applications Custom Dashboard Design Design the dashboards Discuss the types of widgets and widget?s settings Select the widgets based on the scenario Explain the advanced dashboards Discuss the use cases of dashboards Custom Policies Outline the components of a vRealize Operations policy Review the policies applied to the objects in vRealize Operations Outline how the policy hierarchy is implemented Design a vRealize Operations Policy Understand how a policy supports the business objectives Alerts, Symptoms and Troubleshooting workbench Identify the use case for custom alerts and symptoms Create the custom alerts and symptoms Access the troubleshooting workbench feature Use the troubleshooting workbench feature to identify problems Outline the metric correlation options in vRealize Operations Capacity Models and What-if Scenarios Review the capacity planning concepts Describe the demand based and allocation-based model Discuss the use cases of capacity models Discuss the use cases of what-if analysis scenarios vRealize Operations integration Integrate vRealize Operations with products in vRealize Suite Identify the advantages of integrating vRealize Operations with vRealize Log Insight Import the vRealize Network Insight applications Configure the integration with vRealize Automation Super Metrics Create super metrics Explain the depth value Discuss the use cases of super metrics vRealize Operations REST API Outline the REST API architecture Navigate the REST API landing page Discuss the Swagger response codes Explain the vRealize Operations traversal specification Create and query objects using the REST API Discuss some of the examples of the REST API
Duration 3 Days 18 CPD hours This course is intended for This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACP© exam. Overview Upon successful completion of this course, you will know: ? Agile principles and practices that will enhance team productivity and improve customer satisfaction ? How to create transparent communication among stakeholders ? How to manage project's scope, schedule and budget in an Agile environment ? How to maximize business value and deliver most value early in the project ? How to build high-performing team ? How to plan at multiple levels and manage stakeholders' expectations ? How to detect, track and resolve risks in an Agile project This course provides participants with a solid foundation of the PMI-ACP© exam. Participants will be introduced to PMI Agile concepts and practices. Introduction to the PMI-ACP© Course and ExamAgile Principles and Mindset Agile project Management Framework: ? What is Agility ? Agile Manifesto ? Agile Principles ? Agile Methodologies: Scrum, Kanban, Extreme programming (XP), Lean ? Agile leadership ? Agile process overview Value-Driven Delivery What is Value-driven delivery, how to deliver value early and minimize waste Assessing Value - Return on Investment (ROI), net present value (NPV), Internal rate of return (IRR), earned value management, managing risk Value Based prioritization ? Customer-Valued prioritization, prioritization schemes (Kano analysis, MoSCoW, relative prioritization / ranking Delivering incrementally ? Minimal Viable Product (MVP), Minimal marketable Feature (MMF), Work In progress (WIP), WIP Limits, Bottlenecks, Cumulative Flow Diagram (CFD) Contracting in Agile projects Verification and validation Stakeholder Engagement Identifying project stakeholders Managing stakeholder engagement Establishing a shared vision ? Agile chartering, Definition of 'Done' (DoD), Agile modelling, wireframes, personas Communication Management ? face to face communication, two-way communication, knowledge sharing, information radiators, social media Working collaboratively ? workshops, brainstorming, collaboration games Interpersonal skills for Agile success ? emotional intelligence, active listening, facilitation, negotiation, conflict resolution, participatory decision making Team Performance Agile team roles High-performing Agile teams ? stages of team development Adaptive leadership Creating collaborative team spaces ? co-located teams, osmotic communication, distributed teams Tracking team performance in Agile teams ? burn charts, velocity Adaptive Planning Defining adaptive planning Principles of Agile planning Tools for sizing and estimating Releases and Iterations planning Problem Detection ?nd Resolution How problems impact a project Detecting problems ? lead time and cycle time, defects, variance analysis, trend analysis, control limits Managing projects threats and issues ? risk-adjusted backlog, risk severity, risk burndown graphs Solving problems Continuous Improvement Multiple levels of improvement ? processes, product, people Implementing continuous process improvement ? process tailoring, systems thinking, process analysis, value stream mapping, project pre-mortems Working towards continuous product improvement ? product feedback loops and learning cycle Leading continuous people improvement ? retrospectives, team self-assessments PMI-ACP© Exam Preparation PMI-ACP© Exam Particulars Overview PMI-ACP© Exam Particulars PMI-ACP© Candidate Requirements PMI-ACP© Candidate Fees PMI-ACP© Exam Application Process
Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators, network administrators, and system integrators responsible for designing and implementing networking solutions Network and security professionals who work with enterprise and data center networks Overview By the end of the course, you should be able to meet the following objectives: Discuss the SD-WAN architecture and platform deployment model options Identify and describe the SD-WAN solution components Explain the interaction between the SD-WAN Edge, Orchestrator, and Gateway components Describe the SD-WAN Software-Defined Networking (SDN) approach, traffic, and network flows Explore SD-WAN core features and evaluate how these dramatically improve operational automation Use SD-WAN features to perform simple, agile, and secure SD-WAN operations Simplify branch infrastructure by inserting network services on the branch edge, in the cloud, or in the regional and enterprise data centers This course provides you with the knowledge, skills, and tools to achieve competency in deploying and managing the VMware SD-WAN by VeloCloud environment. In this course, you are introduced to workflows of various software-defined WAN constructs along with several operational tools that help you deploy and manage VMware SD-WAN by VeloCloud. Course Introduction Introductions and course logistics Course objectives Introduction to VMware SD-WAN Solution Revisit the traditional WAN technology, WAN topologies and downsides Explain the challenges solved by Secure Access Service Edge (SASE) and use cases List the components of the VMware SASE? solution Describe the VMware SD-WAN solution and list its capabilities VMware SD-WAN Components and Architecture Understand the architecture of the VMware SD-WAN solution and list all its components Explain the function of VMware SD-WAN Edges, Hub, Gateways, controllers, and Orchestrator Explain how the components of the VMware SD-WAN solution interact with each other Using VMware SD-WAN Orchestrator Describe key attributes of the VMware SD-WAN Orchestrator List primary features of the VMware SD-WAN Orchestrator Navigate the main menus of the VMware SD-WAN Orchestrator portal Deploy and Configure VMware SD-WAN Understand the deployment process of VMware SD-WAN components like VMware SD-WAN Edges, Hubs, Gateways, and more Understand the workflow of the VMware SD-WAN configuration List the optional network services that are supported by VMware and the steps to configure the same Understand the profiles and their application in the VMware SD-WAN infrastructure Describe the VMware SD-WAN Edge activation process Path and Traffic Management List the routing options supported by VMware SD-WAN: Static, BGP, OSPF Understand the Dynamic Multipath Optimization (DMPO) feature and its advantages Explain the Quality of Service and its configuration to manage traffic Securing VMware SD-WAN Environment Explain various options available to secure VMware SD-WAN environments. Understand the firewall capabilities and configuration Monitoring, Maintenance, and Troubleshooting List and understand the various features available to monitor the VMware SD-WAN infrastructure List and understand the various options available to troubleshoot and investigate issues in VMware SD-WAN
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions
Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: - Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model - Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool - Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM - Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup - Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy - Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns - Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services - Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups - Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network - Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways - Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM - Describe additional considerations for deploying video endpoints in Cisco Unified CM - Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco© Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. Course Outline Exploring The Path To Collaboration Introducing Cisco Unified Communications Manager And Initial Parameters Xploring Endpoints And The Registration Process Exploring Codecs And Call Signaling Managing Users In Cisco Unified Communication Manager Describing A Basic Dial Plan Describing Class Of Service Enabling Endpoints And Features Describing The Cisco Isr As A Voice Gateway Exploring Cisco Unified Communication Manager Media Resources Reporting And Maintenance Exploring Additional Requirements For Video Endpoints Describing Cisco Unity Connection