Duration 4 Days 24 CPD hours This course is intended for This course is intended for: Network administrators Network engineers with little or no programming or Python experience Network managers Systems engineers Overview After taking this course, you should be able to: Create a Python script Describe data types commonly used in Python coding Describe Python strings and their use cases Describe Python loops, conditionals, operators, and their purposes and use cases Describe Python classes, methods, functions, namespaces, and scopes Describe the options for Python data manipulation and storage Describe Python modules and packages, their uses, and their benefits Explain how to manipulate user input in Python Describe error and exception management in Python Describe Python code debugging methods The Programming for Network Engineers (PRNE) v2.0 course is designed to equip you with fundamental skills in Python programming. Through a combination of lectures and lab experience in simulated network environments, you will learn to use Python basics to create useful and practical scripts with Netmiko to retrieve data and configure network devices. Upon completion of this course, you should have a basic understanding of Python, including the knowledge to create, apply, and troubleshoot simple network automation scripts. Course Outline Introducing Programmability and Python for Network Engineers Scripting with Python Examining Python Data Types Manipulating Strings Describing Conditionals, Loops, and Operators Exploring Classes, Methods, Functions, Namespaces, and Scopes Exploring Data Storage Options Exploring Python Modules and Packages Gathering and Validating User Input Analyzing Exceptions and Error Management Examining Debugging Methods
Duration 1 Days 6 CPD hours This course is intended for This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager. Overview Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks. Introduction to IBM Case Manager Describe the uses of IBM Case Manager Identify components of IBM Case Manager Create and process a case Identify a case List the components of a case type Describe the IBM Case Manager Client Add a case and process a work item Review a case Search for a case Review a case Add annotations and comments to a case Split a case Structure of a solution Describe IBM Case Manager solutions and their assets Identify IBM Case Manager environments Explore the IBM Case Manager Builder Step Designer Add runtime tasks Add a custom task Add a quick task IBM Case Manager integration options Identify IBM Case Manager integration options
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance
Duration 1 Days 6 CPD hours This course is intended for This course is designed for sales representatives who are managing their sales territories, with the goal of converting sales leads into sales opportunities and sales opportunities into closed sales. You may be selling products or services, or you may or may not be familiar with other CRM systems and may be new to Salesforce CRM. Overview In this course, students will create and manage records in the trial version of Salesforce© Sales Cloud© Lightning Enterprise Edition.Students will:- Create a basic Salesforce Sales Cloud environment and navigate the interface.- Optimize lead qualification.- Manage accounts and contacts.- Manage the opportunity pipeline.- Use Salesforce email.- Work with reports and dashboards. This course will give students the knowledge and skills they need to use Salesforce© in the real world?ultimately enabling them to meet and exceed their sales targets. Getting Started with Salesforce Set Up a Trial Version of Salesforce Sales Cloud Enterprise Edition Navigate the Salesforce LE Interface Navigate in the Salesforce Classic Interface Optimizing Lead Qualification View Leads Manage Leads Work Leads Convert Leads Managing Accounts and Contacts Manage Accounts Manage Contacts Managing the Opportunity Pipeline Manage Opportunities Work Opportunities Close Opportunities Using Salesforce Email Use Salesforce Email in Salesforce Classic Use Salesforce Email in Salesforce LE Working with Reports and Dashboards View Reports and Dashboards Create and Edit Reports and Dashboards
Duration 4 Days 24 CPD hours This course is intended for This course is intended for: Network administrators Network engineers with little or no programming or Python experience Network managers Systems engineers Overview After taking this course, you should be able to: Create a Python script Describe data types commonly used in Python coding Describe Python strings and their use cases Describe Python loops, conditionals, operators, and their purposes and use cases Describe Python classes, methods, functions, namespaces, and scopes Describe the options for Python data manipulation and storage Describe Python modules and packages, their uses, and their benefits Explain how to manipulate user input in Python Describe error and exception management in Python Describe Python code debugging methods The Programming for Network Engineers (PRNE) v2.0 course is designed to equip you with fundamental skills in Python programming. Through a combination of lectures and lab experience in simulated network environments, you will learn to use Python basics to create useful and practical scripts with Netmiko to retrieve data and configure network devices. Upon completion of this course, you should have a basic understanding of Python, including the knowledge to create, apply, and troubleshoot simple network automation scripts. Course Outline Introducing Programmability and Python for Network Engineers Scripting with Python Examining Python Data Types Manipulating Strings Describing Conditionals, Loops, and Operators Exploring Classes, Methods, Functions, Namespaces, and Scopes Exploring Data Storage Options Exploring Python Modules and Packages Gathering and Validating User Input Analyzing Exceptions and Error Management Examining Debugging Methods Course Summary
Duration 1 Days 6 CPD hours This course is intended for This course is designed for skilled users of Microsoft Windows and Office who do not have prior coding or programming experience and who are interested in creating custom business apps quickly and without writing application code. Overview In this course, you will use Microsoft Power Apps to build and deploy low-code business apps. You will: Determine how Microsoft Power Apps can meet your business needs. Plan and design apps. Build canvas apps. Build model-driven apps. Test and deploy apps. This course introduces building low-code/no-code apps with Microsoft© Power Apps©. Most out-of-the-box solutions do not meet exact business needs or integrate well with existing business apps. Power Apps eases users into app development with templates, automated app-building tools, and a streamlined programming language to enable any business user to create a custom app. Getting Started with Microsoft Power Apps Topic A: Introduction to Microsoft Power Platform Topic B: Introduction to Power Apps Topic C: Select App Types to Address Business Needs Planning and Designing Apps Topic A: Plan Apps Topic B: Design Apps Building Canvas Apps Topic A: Create an App from a Blank Canvas Topic B: Create an App from a Template Building Model-Driven Apps Topic A: Create Model-Driven Apps Topic B: Add Visualizations and Reports Testing and Deploying Apps Topic A: Make Apps Available to Other Users Topic B: Test Apps Topic C: Revise Apps
Duration 2 Days 12 CPD hours This course is intended for Technical professionals who support, install, deploy, or administer Check Point products in Cloud Environments. Overview Explain the nature of the cloud environment. Describe the five pillars of cloud architecture. Explain the Basics of Cloud Infrastructure. Explain the Basics of Cloud Automation. Explain Check Point Security Management and How it Applies to CloudGuard. Describe CloudGuard Security Gateway offerings. Describe Cloud Load Balancers. Explain CloudGuard Licensing. Explain the different Deployment options and architectures for CloudGuard. Explain how and why CloudGuard is automated. Describe the functions of CloudGuard that can be automated. Describe the tools used to automate CloudGuard. Explain CloudGuard Automation Requirements. Explain basic troubleshooting techniques specific to Check Point Security Management Servers and Security Gateways. Describe the steps for Troubleshooting CloudGuard Network Installation. Explain the tools and techniques used to troubleshoot CloudGuard Network Automation. Explain the need for Cloud Security Posture Management. Describe the posture management tools available in CloudGuard. Explain methods for correcting Cloud Security Posture Management issues. Learn basic concepts and develop skills necessary to administer Check Point CloudGuard security solutions Course Outline Deploy a Security Management Server in the Cloud. Install a Security Gateway Image. Create Virtual Networks. Deploy Internal and External Load Balancers Deploy a Security Gateway Using Templates. Assign Public IP Addresses to Cloud Devices Create Web Servers in the Cloud. Configure North-South Traffic Policy. Configure East-West Traffic Policy and Routes. Troubleshoot North-South Traffic Issues. Troubleshoot East-West Traffic Issues.
Duration 2 Days 12 CPD hours This course is intended for This course is ideal for users who need to replace a Windows computer with a Mac and for IT professionals who support Mac users. Overview Organizations are increasingly integrating Mac computers into Windows or other standards-based network environments. This course gives both users and the IT professionals who support them the skills necessary to make integration easy. This two day Mac Integration Basics course examines how to best use a Mac(s) in an organization that predominantly functions with a Microsoft Windows operating system and Windows Servers. Directory Services Connect a Mac to an Active Directory server Share Files Connect to file servers. Turn on personal file sharing. Configure Collaborative Services Manage Internet Accounts preferences. Connect to an Exchange Server. Connect Mail to non-Windows servers. Add accounts in Mail, Contacts, and Calendars. Secure a Mac Built-In Security features. Create strong passwords. Use two-factor authentication. Set a firmware password. Lock a Mac screen. Create user accounts. Disable automatic login. Protect start-up disk files. Ensure that the apps you download are safe. Provide network security. Printing Connect to a local printer. Connect to, share, and print from network printers. Move and Back Up Content Move content. Back up content. Run Windows on a Mac Run Windows natively or virtually. Microsoft Office for macOS. Cross-platform apps. Cross-platform files. Troubleshooting How to best troubleshoot macOS. Questions & Answers
Duration 2 Days 12 CPD hours This course is intended for This course is designed for administrators of IBM WebSphere Application Server Liberty Profile. Overview After completing this course, you should be able to: Describe the WebSphere Liberty Profile architecture Create a Liberty profile server Use the Admin Center to manage Liberty servers Deploy clusters of Liberty servers Use the collective controller Use Jython scripts to administer Liberty servers Configure Dynamic Routing Configure the auto scaling feature and define auto scaling policies Configure SSL communication in Liberty Use the IBM HTTP and web server plug-in with Liberty servers his course teaches you the skills that are needed to manage Liberty servers and collectives.The course is designed for application server administrators. You learn how to use the graphical Admin Center and the command line scripting to manage servers from a collective controller. The course also covers how to deploy a cluster of packaged servers for Liberty runtimes, view the deployment environment, and view basic performance metrics.You learn how to use the Dynamic Routing feature of Liberty to enable routing of HTTP requests to collective members. You also configure the auto-scaling and health management features for Liberty.Finally, you learn how to secure Liberty and enable SSL communication in Liberty. Course introduction Introduction to Liberty administration and runtime architecture Multi-server management Exercise: Managing Liberty collectives with the Admin Center Administration and application deployment with scripting Exercise: WebSphere Liberty administration by using Jython Scripts Dynamic Routing Exercise: Dynamic Routing Auto-scaling in Liberty Exercise: Auto-scaling Securing Liberty Exercise: Using the IBM HTTP Server with SSL to a Liberty server Course summary
Duration 3 Days 18 CPD hours This course is intended for This lecture and exercise-based course is for individuals who want to understand how to install, configure, and manage an IBM Spectrum Scale storage cluster. Overview After completing this course, you should be able to: Summarize the key features of IBM Spectrum Scale Describe IBM ESS and Spectrum Scale RAID Install IBM Spectrum Scale and configure a cluster Manage a cluster Implement information lifecycle management (ILM) Configure IBM Spectrum Scale high availability features Back up critical cluster data This course is intended for IT professionals tasked with administering an IBM Spectrum Scale storage cluster in environments running Linux and AIX nodes. The course includes information on installing, configuring, and monitoring an IBM Spectrum Scale cluster. Many Spectrum Scale features are described in lecture materials and then implemented in lab exercises. These features include: Storage management, high availability options, cluster management, and information lifecycle management (ILM) tools. Note: Although the lab environment is running the Linux operating system, the differences in Spectrum Scale compared with an AIX environment are minor. Therefore, the skills acquired during the course can be applied in both Linux and AIX environments. Welcome and course overview Unit 1 - IBM Spectrum Scale overview Exercise 1 - Cluster node preparation Unit 2 - Installation and cluster configuration Exercise 2 - Installation and cluster configuration Unit 3 - Cluster management Exercise 3 - Cluster management and configuration Unit 4 - Information Lifecycle Management (ILM) Exercise 4 - Storage pools, filesets, and policies Unit 5 - High availability and cluster data backups Exercise 5 - Replication and snapshots Course wrap-up and evaluation