To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content. This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations. Sample learning content Session 1: Planning a presentation Assessing the needs and level of understanding of your audience. Frameworks for building a logical and compelling narrative. Emphasising key messages, while allowing for deep dives and questions. Session 2: Presenting data and processes Understand graphical perception and how people absorb visual information. Effective charts for different types of data stories. How to display processes, timelines and organisational structures. Session 3: Design tricks Using colours to add emphasis and meaning. Creating hierarchies of information to help your audience. Building templates and style guides. Session 4: Delivery techniques Perfecting your performance in-person or online. Dealing with difficult questions and hostile audiences. Refining the beginning, middle and end of your narrative. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial "We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels." Joe Barlow | Head of Programme, Understanding ModernGov
Data has become the most important resource for every organisation – but the insights gained from data analysis will only ever be truly valuable if they can be clearly expressed to other people. This course is for anybody who works with data, and needs to communicate the meaning that's in the numbers to colleagues, customers, bosses or external stakeholders. It will give you or your team the confidence and skills to translate raw data into compelling visual stories for your key audiences. The principles and skills covered apply to the simplest PowerPoint chart, to more complex interactive visualisations. We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: What makes a great data-driven story The key elements of a successful infographic or presentation. Industry best practice, and discussion of good (and bad) examples. A simple framework for identifying the Audience, Story and Action. Session 2: Data in context How to balance function and aesthetic appeal. Identifying the right graph, chart, infographic or other visual. Framing the data and providing contextual information. Session 3: Designing for the human brain Using colours to add emphasis and meaning. Design and layout principles, and creating hierarchies of information. The principle of ‘self-sufficiency’, and removing clutter. Session 4: Navigation and narrative Tailoring visualisations for different types of communications. Structuring presentations and longer reports. Thinking in layers to create interactive dashboards. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “I was familiar with Alan’s work as a Guardian Masterclass instructor on data visualisation and digital journalism, which made it easy for me to recommend him for onsite training at the Liverpool School of Tropical Medicine. We had a large group of people interested in honing their abilities to depict their research and stories in engaging ways. Alan’s course provided great insight about common communication pitfalls and how to avoid them, how to become better communicators by understanding the audience diversity, and it showcased some great online tools for creating infographics. This should be mandatory training for all students, academics, report writers and those involved with conveying research to the media as it will help increase the clarity and accessibility of our own research stories.” Dr Lee Haines | Liverpool School of Tropical Medicine
Today, every individual and organisation is a publisher. You want everyone in your organisation to be a potential ambassador. And every employee has something to gain from raising their profile and showcasing their expertise. An effective content strategy allows you to deliver compelling stories to your audience in the most seamless way possible to make an emotional connection. This requires a mix of passion for the subject matter, a deep relationship with your audience, robust production processes, and the right tools. With a background in journalism and technology, we’ve worked on many projects that combine the two – including overseeing the iPad edition launches for Condé Nast in the UK, product ownership of a Digital Asset Manager for Condé Nast International, and developing and delivering content training for telco VEON. Publishers and brands we’ve worked with include WIRED, Time Out, GQ, Vanity Fair and Vogue – as well as solo entrepreneurs and startups who are trying to cut through the noise and get their message heard. In this course we'll cover the key elements of an effective content strategy: how to plan across multiple platforms, and how to implement your blueprint without exhausting yourself or your team. Sample learning content Session 1: Planning a content strategy Mapping and understanding your audiences. Defining your content objectives, for you or your organisation. Common pitfalls with poorly targeted content. Session 2: A content creation framework Finding ideas to generate a consistent stream of content. Idenitfying angles that will help you stand out from the crowd. Using different formats across multiple channels. Session 3: Keeping it going Simple processes to help hit deadlines and publish regularly. Balancing content creation and content creation. Creating a mix of evergreen and timely content. Session 4: Measurement and iteration Useful (and useless) metrics for content producers. Handling comments and joining the conversation. Iterating your content strategy based on feedback. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “The EMpower Network commissioned the content creation workshop to understand how to communicate effectively with a wide range of stakeholders. In light of covid-19, it’s more important than ever to communicate clearly especially as we’ve moved to remote meetings. The workshop was very insightful and Alan was a very engaging speaker making sure all attendees contributed and worked through real-life examples. Attendees praised the usefulness of the workshop and especially liked the content generation framework with one saying 'It has changed the way I think about communicating and given me a toolkit that I will use in both my work and personal projects'.” Shade Nathaniel-Ayodele | EMpower Network, Southwark Council
Total STP training course description The Spanning Tree Protocol (STP) dates from 1985. This course explores in depth how the protocol works and the implications this has on network performance. We also study STP variants including 802.1w (RSTP) and 802.1s (MSTP). What will you learn Explain how STP works. Explain how RSTP works. Explain how MSTP works. Troubleshoot STP and variants. Total STP training course details Who will benefit: Technical network staff. Prerequisites: Definitive Ethernet switching for engineers Duration 1 day Total STP training course contents STP What is 802.1D, what is STP, resilience, broadcast storms, forwarding and blocking, single path. Hands on Impact of broadcast storms, enabling disabling STP. Operation STP frames, BPDUs, root bridge election, blocked ports, root ports, designated ports. STP path costs. Hands on Analysing STP, troubleshooting implications. Topology changes Hello timer, Forward delay timer, max age timer, Topology Change Notification (TCN) BPDU. Hands on STP convergence. STP enhancements and tuning Bridge ID, Bridge priority, port priority, 30 second delay, Edge ports, PortFast, root guard, loop guard, BPDU guard. Hands on Root bridge positioning, improving STP convergence. RSTP 802.1w, Improvements, convergence times. RSTP bridge port roles, RSTP switch port states. Edge ports, link ports. Hands on RSTP configuration and convergence. VLANs and STP Access/untagged ports, trunk/tagged ports, PVST, PVST+, RPVST, MISTP, MSTP and 802.1s. MSTP BPDUs. Instances, Load balancing, impact on CPU. Hands on MSTP load balancing. Interoperability Regions, Virtual bridges, domains. Hands on STP, RSTP and MSTP interoperation.
Server Load Balancing course description This two-day Server Load Balancing course introduces the concepts of SLB from the reasons to implement, through the basics and then onto details studies of load distribution, health checks, layer 7 switching and Global SLB. What will you learn Explain packet paths when implementing SLB. Recognise the impact of different topologies. Evaluate SLB load distribution methods. Describe how load balancers can improve security. Explain how GSLB works. Server Load Balancing course details Who will benefit: Anyone working with SLB. Prerequisites: None. Duration 2 days Server Load Balancing course contents Introduction Concept, reasons, benefits, alternatives. Other features: Security, Caching. SLB concepts Architectures, Virtual servers, real servers, Virtual IP address, health checks. DNS load balancing. Packet walk using SLB. Load balancing 6 modes of bonding and load balancing without SLB. ISP load balancing. Health. Distribution policies: Round Robin, least connections, weighted distributions, response time, other variations. Persistent versus concurrent. Layer 4 switching L2 SLB, L3 SLB, single arm SLB, DSR, more packet walking, TCP versus UDP, Port numbers. Layer 7 switching Persistence. Cookie switching, Cookie hashing, Cookie insertion, URL switching, URL Hashing, SSL. Health checks Layer 3: ARP, ping. Layer 4: SYN, UDP. Layer 7: HTTP GET, Status codes, HTTP keepalives, content verification, SSL. Other application keepalives. What to do after failure and recovery. Security DOS attack protection, SYN attack protection, Rate limiting: connections, transactions. SSL offload. Redundancy Hot standby, Active standby, Active active. Stateful, stateless. VRRP, STP. GSLB Anycasting. DNS, TTL, DNS load balancing, problems with DNS load balancing,. HTTP redirect, health, thresholds, round trip times, location.
Kubernetes for engineers training course description This course covers how Kubernetes addresses the challenges of distributed systems. Hands on sessions follow all the major theory chapters. What will you learn Explain what Kubernetes is and how it works. Create and run containers on Kubernetes using the Docker image format and container runtime. Kubernetes for engineers training course details Who will benefit: Anyone working with Docker or Kubernetes. Prerequisites: Definitive Docker for engineers. Duration 2 days Kubernetes for engineers training course contents Introduction Velocity, Scaling your service and your teams, Abstracting your infrastructure. Creating and running containers Container images, Building application images with Docker, Storing images in a remote registry, The Docker container runtime. Deploying a Kubernetes cluster Installing Kubernetes on a public cloud provider, Installing Kubernetes locally using minikube, Running Kubernetes on Raspberry Pi, The Kubernetes client, Cluster components. Common kubectl Commands Namespaces, Contexts, Viewing Kubernetes API objects, Creating, Updating, and Destroying Kubernetes objects, Labelling and annotating objects, Debugging commands. Pods Pods in Kubernetes, Thinking with pods, The pod manifest, Running pods, Accessing your pod, Health checks, Resource management, Persisting data with volumes, Putting It all together. Labels and Annotations Labels, Annotations. Service Discovery What Is Service discovery? The service object, Looking beyond the cluster, Cloud integration, Advanced details. ReplicaSets Reconciliation loops, Relating pods and ReplicaSets, Designing with ReplicaSets, ReplicaSet Spec, Creating a ReplicaSet, Inspecting a ReplicaSet, Scaling ReplicaSets, Deleting ReplicaSets. DaemonSets DaemonSet scheduler, Creating DaemonSets, Limiting DaemonSets to specific nodes, Updating a DaemonSet, Deleting a DaemonSet. Jobs The job object, Job patterns. ConfigMaps and secrets ConfigMaps, Secrets, Naming constraints, Managing ConfigMaps and secrets. Deployments Your first deployment, Creating deployments, Managing deployments, Updating deployments, Deployment strategies, Deleting a deployment. Integrating storage solutions and Kubernetes Importing external services, Running reliable singletons, Kubernetes-native storage with StatefulSets. Deploying real-world applications Parse, Ghost, Redis.
Definitive Salt training course description Salt is a remote execution framework and configuration management system. This course covers Salt from the basics. After a quick first taste the course moves onto execution modules, salt states, minion and master data, jinja, Salt extensions and then topology and configuration options. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Install and use Salt. Describe the architecture of Salt. Manage configurations with Salt. Extend Salt. Definitive Salt training course details Who will benefit: Anyone working with Salt. Prerequisites: Linux fundamentals. Duration 2 days Definitive Salt training course contents Introduction What is Salt? High- level architecture, Some quick examples, system management, configuration management, A brief history, Topology options, Extending Salt. Quick start: First taste of Salt Single-master setup, from packages, bootstrap scripts, Starting up, Basic commands, salt: the main workhorse, salt-key: key management, salt-call: execution on the minion, salt-run: co-ordination of jobs on the master, summary of commands, Key management, viewing keys, accepting keys, rejecting keys, key files, Minion targeting, minion ID, list (-L), glob, regular expressions (-E), grains (-G), compound (-C), targeting summary, Additional remote execution details, Conclusion. Execution modules: The functional foundation sys: information and documentation about modules, sys.doc basic documentation, sys.list_modules, sys.list_functions: simple listings, cmd: execute via shell, cmd.run: run any command, pkg: manage packages, virtual modules, pkg.lists_pkgs: list all installed packages, pkg.available version: see what version will be installed, pkg.install: install packages, user: manage users, user.add: add users, user.list_users, user info: get user info, saltutil: access various Salt utilities, Summary. Configuration management: Salt states Salt files overview, SLS example: adding a user, working with the multi-layered state system, Highstate and the top file, the top file, State ordering, require: depend on another state, watch: run based on other changes, odds and ends, Summary. Minion data / master data Grains are minion data, performing basic grain operations, setting grains, targeting with grains in the top file, Pillars are data from the master, querying pillar data, querying other sources with external pillars, Renderers give data options. Extending Salt: part I Introduction to Jinja, Jinja basics, Templating with Jinja, filtering by grains, Custom execution module, Custom state modules, Custom grains, External pillars, Summary. More on the matter Runners, manage minions, manage jobs, The orchestrate runner, The event system, The reactor system, Summary. Extending Salt: part II Python client API, reading configuration data on a master and minion, using the master client (localclient) API, Using the caller client API, Custom runners, writing a custom runner, using the runnerclient API, Summary. Topology and configuration options Master configuration, directories and files, logging, access control, files server options, Topology variations, masterless minions, peer systems, syndication masters, multiple masters. Brief introduction to salt-cloud Overview, Setup AWS and salt-cloud, installing salt-cloud, cloud providers, cloud profiles, cloud maps, Introspection via salt cloud, Creating infrastructure, More information. Using vagrant to run Salt examples YAML.
Essential GEPON training course description Designed to benefit those requiring an in depth knowledge of the principles and applications of the IEEE Ten Gigabit Ethernet and Gigabit Ethernet Passive Optical Networking and Fibre to the X in NG network applications and their associated equipment, its flexibility and function within a modern transmission network. Using an effective mix of instruction and correlation to theory based learning the delegate will gain a complete understanding of the equipment and the tasks to be undertaken in a real life situation. What will you learn Compare FTTx networks. Compare PON variants. Recognise the GEPON architecture. Explain how GEPON works. Recognise GEPON issues. Essential GEPON training course details Who will benefit: Anyone requiring GEPON knowledge. Prerequisites: Introduction to data communications and networking. Duration 2 days Essential GEPON training course contents FTTN, FTTC, FTTH Single Mode Fibre (SMF) and various types, Multimode Fibre (MMF), Fibre Safety and properties (Dispersion/attenuation), Fibre Reel cables and types, Fibre installation and air blown fibre, Transmitters and receivers - power budget/laser classes, Fibre to the home (FTTH), FTTC (Fibre to the Cabinet), FTTN (Fibre to the node), FTTD (Fibre to the Desk), FFTH Topologies and wavelengths, Active or Passive Optical Network (PON). WDM equipment and GPON OSP design Wavelength considerations, WDM/DWDM/CWDM EDFA optical amplification, AWG (Arrayed Waveguide Grating) splitters, Couplers (splitters) and losses, Optical splitters 1x2, 1x4, 1x8, 1x16, 1x32, 1x64, 2x64. IEEE PON variants Gigabit Ethernet Passive Optical Network (GEPON), Time Division PON (TDM-PON), Wave Division Multiplexing PON (WDM-PON), 1Gbps, 10Gbps, 40Ggps, 100Gbps, Strategies for TDM-PON to WDM-PON migration, Architecture of NG-PON (hybrid WDM/TDM PON), Additional services than triple play. GEPON design GEPON OSP centralized design, GEPON OSP distributed design, GEPON PON splitters x4 x8 x32, Fibre splice trays / fibre cassette trays / fibre enclosures, GEPON field testing /GEPON field installation verification, GEPON physical layer testing, Optical Time Domain Reflectometer (OTDR), Optical power source /Optical power meter, Optical Return Loss (ORL), APON/BPON/GPON/EPON/GEPON/10-GEPON comparison. IEEE 802.3ah GEPON: Ethernet in the first mile IEEE 802.3 options, Optical Ethernet options, Ethernet in the first mile, 1000BASE-LX, 1000BASE-SX, IEEE 802.1Q VLANs, Q-in-Q and MAC-in-MAC. QofS Ethernet TOS and priority methods PCP and DiffServe, Reference model / terminology / architecture, Example of ONT functional blocks, Example of OLT functional blocks, FTTx scenarios, The four switching arrangements for external access network backup. IEEE 802.3av 10-GEPON Physical layer, 10GBASE-SR, 10GBASE-LX4, 10GBASE-ER, 10GBASE-LR, 10GBASESW, 10GBASE-LW, 10GBASE-EW, Enhancement band, Bit rate and wavelengths, Compatibility, Forward error correction. IEEE 802.3ca 25G, 50G and 100G NG-EPON MAC frame structure, Downstream multiplexing / Upstream multiplexing, Media access control and ONU registration, Alarm messages. IEEE 802.3bk extended EPON Laser Types PRX40 and PR40, Reference model. GEPON issues and standards GEPON components OLT / GEPON ONT and examples GEPON management, RG (Residential Gateway), HPNA (Home Phone Network Alliance), Power Line Carrier (PLC), GPON DLNI, G.hn or G.9960 MOCA, FTTH Council certification, Standard for network certification, Qualify for use of the fibre-connected home badge, GEPON frame synchronization to network timing, Direct clock synchronization interface (BITS), Multiservice Access Platform (MSAP), Software planning tool. Superconnected cities / voucher scheme. Ethernet OAM Link monitoring, remote failure indication, Remote loopback.
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Microsoft Access training course description A hands on course providing a solid grounding in Microsoft Access. What will you learn Use and customise the Microsoft Access environment. Select, use and customise queries. Define tables. Design forms and reports. Recognise the use of macros. Microsoft Access training course details Who will benefit: Anyone wishing to work with Microsoft Access. Prerequisites: Database fundamentals Duration 3 days Microsoft Access training course contents Introducing databases Flat file databases, Relational databases, the objects defined in an Access database, planning a simple relational database. Open Access and create a database The database wizards, tables, creating and amending tables, using field properties to improve the quality of data entry and system performance, the primary key. Working in datasheet view View, add, modify and delete records, find records. Advantages and disadvantages of entering data directly into a table. Queries Sort and select records form a single table, advantages and disadvantages of entering data via a query, define simple calculated expressions, use 'Totals' queries. Forms Use the form wizards, basic editing of objects created using the form wizards, Data-entry in form view. Reports Use the report wizard, basic editing of objects created using the report wizard, print reports. The multi table environment Plan and create a related table, define a one-to-many relationship, write multi-table queries and use the 'AutoLookup' feature, use the form wizard to create a subform and carry out data-entry in a main/subform, print and amend reports, use the report wizard to create reports based on multi-table. Relationships Working with one-to-one and one-to-many relationships, recognising and handling many-to-many relationships, referential integrity. Select queries Select queries based on related tables, parameter queries, Crosstab, find unmatched queries and Find Duplicate, the implications of the Join properties in a relational query, conditional expressions, and working with the expression builder. Action queries Make table queries, append queries, update queries, delete queries. Customising forms. Using the Toolbox, calculated controls, Combo and List boxes, query by form, working with form and control properties, domain aggregate functions. Reports Report and control properties, customising sorting and grouping, calculated controls on reports, Sub-reports, editing and altering a report's source. Macros Introduction to macros.