158 Senior Manager courses delivered Online

Getting Started Level 8 Diploma in Strategic Management and Leadership is intended for creating and enhancing effective methodologies for aspiring developing organisations. This requires senior managers and directors to acquire knowledge and understanding in strategic direction, thereby focussing growth and performance across the levels of an organisation. The Diploma is accredited at the postgraduate level 8. The method of the study included in the Diploma is to provide acknowledgement for those who wish to develop their capabilities in the business environment. The results are intended to develop the abilities accepted by the organisation internationally to offer outstanding services that reflect credibility. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we are looking forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning that are required for the industry. Key Benefits   The learner would benefit from the following: Understand and apply strategic leadership and strategic management principles in a specific environment. To improve learners' employability by allowing them to explore the relationship between management theories and their practical application in the business world. Analyse problem-solving techniques specific to business and industry. Select, collate, review and analyse information from various sources and Work independently and as part of a team. Upon completing this Level 8 Diploma, learners can progress to a UK university partner to discuss a research proposal for DBA /MPhil /PhD.   Key Highlights Are you the executive directors and senior managers who have the authority and personal inspiration to translate organisational strategy into effective corporate performance? Then, the QUALIFI Level 8 Diploma in Strategic Management and Leadership is the ideal starting point for your career journey. The qualification helps current directors and senior managers to build knowledge and understanding in strategic direction and leadership and to focus on growth and performance across all levels of an organisation, making it competitive and responsive to acquiring tomorrow's business. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 8 Level Diploma in Strategic Management and Leadership can open many career pathways including, but not limited to: Management Analyst, with an estimated average salary of £97,500 per annum Entrepreneur with an estimated average salary of £65,500 per annum Chief Operating Officer, with an estimated average salary of £115,972 per annum Chief Executive Officer, with an estimated average salary of £112,967 per annum President of Operations, with an estimated average salary of £137,455 per annum Executive Administrator, with an estimated average salary of £60,000 per annum Professor with an estimated average salary of £91,819 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following. Level 7 Qualification or Master's Degree We also accommodate students with significant years of experience even though they do not possess formal qualifications. The criteria for admission will be through an interview for those who can demonstrate the skills to cope with the demands of the course. Progression   Learners completing the QUALIFI Level 8 Diploma in Strategic Management and Leadership will progress to: Directly into employment in an associated profession With QUALIFI, the learners can progress to several Universities to pursue a Master's degree once they have completed a dissertation. The pathway indicates the learner's progress towards a University degree and is based on the University's review of QUALIFI's learning programs and outcomes. Further information is available here: http://www.QUALIFI.net/learning-pathways/   Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgment, own and take responsibility for decisions and actions, and. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Leadership Qualities and Practice Reference No : 800 Credit : 20 || TQT : 200 The module focuses on the fundamental foundations of quality which are based on organisational leadership with an ethical core that focuses on people, social responsibility etc. The importance of leadership is an integral part of quality management, and also Quality today has become the foundation for constant management innovation and leadership. UNIT2- Personal Leadership Development as a Strategic Manager Reference No : 801 Credit : 20 || TQT : 200 This unit describes the role of strategic management which is diverse and complex. The manager needs to possess various abilities and guarantee that your group is lined up with the organisation ethos. Being innovative and creative in his ideas, he needs to ensure adequate understanding of potential threats to the business. UNIT3- Strategy Development in Cross Border and Global Organisations Reference No : 802 Credit : 20 || TQT : 200 This unit aims at how to develop a relationship across the border towards the global organisations by creating innovative ideas for international commitments and to expand their market in new places and countries and also help in grabbing a strong demand with the existing organisation of that particular country. UNIT4- Strategic Planning in Cross Border and Global Organisations Reference No : 803 Credit : 20 || TQT : 200 The unit examines the range of influences and impacts on global organisations and how that help in successful strategy formulation and the management of risk factors. UNIT5- Strategic Direction in Cross Border and Global Organisations Reference No : 804 Credit : 20 || TQT : 200 The unit will allow senior strategic managers to explore the influences and impacts upon global policy and strategy. It will support improvements in setting direction, the approach to and in forecasting the success of cross border or international policy and procedure. UNIT6- Strategic Communication Reference No : 805 Credit : 20 || TQT : 200 The unit aims to develop the ability to critically evaluate and value the effect of media for international organisations. It considers stakeholders, political and pressure groups, as well as the part played by media owners.. UNIT7- Culture and its Impact on Strategy Reference No : 806 Credit : 20 || TQT : 200 This unit will help learner to deeply understand the complications of multinational organisation and how it affects developmental strategy. UNIT8- Research Methods Reference No : 701 Credit : 20 || TQT : 200 This unit help the learner to study about how to develop their knowledge towards research method and self findings. Also help to develop their researching skills in business management. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The Level 5 qualifications in Management and Leadership are aimed at those who are working as middle managers and those who are aspiring to be senior managers. This qualification is mainly focused on the improvement of the student’s capabilities and core management skills such as resource management, recruitment, and information management. The Level 5 Diploma in Management and Leadership has been devised for developing the key skills of middle managers and those who are striving to be senior managers. This diploma is a benchmark qualification for full CMI membership which will take you one step closer to the status of a Chartered Manager. We have a 100% pass rate due to the high levels of support delivered through our online learning platform and individual coaches/assessors are assigned to all students. Our speed of response is second to none and our 5-star rating from our students speaks for itself. We are delighted to have supported students to unleash their potential from a diverse range of organisations both within the UK and internationally from organisations that have most recently included: Michelin Barclays Firstsource Mercedes Benz Shangrila Hotels and Resorts Virgin Money UK Person College London North Norfolk District Council G&L Scientific Coca Cola New Balance PureGym As a CMI accredited Chartered Manager Centre, many of our students go on to achieve recognition as Chartered Managers through our centre. Study method Online, self-paced Duration 6months Access to content Access until course completion Qualification Level 5 Diploma in Management and Leadership (RQF) CPD 370 CPD hours / points Additional info Exam(s) / assessment(s) is included in price Tutor is available to students CPD 370 CPD hours / points Accredited by Chartered Management Institute Key Benefits Latest and emerging as well as classical leadership and management concepts, theories and models. Practical guidance and support from our coaches and assessors who are all CMI Chartered Managers or Fellows. An internationally – recognised professional qualification. The credits earned at this course can be transferred to other courses if the students want to pursue MBA or any other Masters. On successful completion of the programme, students will be able to demonstrate their understanding and ability to apply leadership and management good practice which will improve their attractiveness to employers. The programme covers a choice of the following Units to a Total Qualification Time of 540 hours: CMI 502 Developing, Managing and Leading Individuals and Teams to Achieve Success (60 Hours TUT) CMI 504 Managing Performance (50 Hours TUT) CMI 506 Managing Equality, Diversity and Inclusion (50 Hours TUT) CMI 514 Managing Change (50 Hours TUT) CMI 513 Managing Projects to Achieve Results (60 Hours TUT) CMI 515 Creating and Delivering Operational Plans (60 Hours TUT) CMI 517 Principles of innovation (50 Hours TUT) CMI 520 Managing finance (60 Hours TUT) CMI 523 Principles of marketing products and services (60 Hours TUT) CMI 524 Conducting a Management Project (100 Hours TUT) CMI 525 Using Reflective Practice to Inform Personal and Professional Development (50 Hours TUT) We also provide students with access to the full CMI syllabus and support them if they wish to choose alternative Units. What the programme offers Level 5 Diploma in Leadership & Management from Chartered Management Institute (CMI) Student membership of the Chartered Management Institute Full learning support and all course materials All registration and assessment fees (We don't believe in hidden costs) Unrivalled one-to-one tutor support throughout the entire learning journey. A dedicated Chartered Manager as your programme coach/assessor 24-7 access to our extensive online Academy and CMI's Management Direct learning platform. All assessment and support materials are accessible through our online learning platform Assessment feedback within 48 hours to keep students motivated and on track The opportunity to progress to become recognised as a Chartered Manager upon successful completion Who is this course for? Middle Managers, potential middle managers and senior managers/business owners who want to consolidate their understanding of leadership and management good practice and gain formal recognition of their leadership and management abilities from the Chartered Management Institute – the only worldwide Chartered leadership and management professional body. Requirements None - we offer an inclusive and welcoming learning environment to all our students and there are no barriers to entry. Prospective students should be aware this CMI level 5 qualification is approximately equivalent to an academic degree level. Students will be required to submit assignments to this level. Career path A career in leadership and management. A possible progression route on successful completion of a Level 5 qualification in Strategic Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Certificate to Level 6 or 7 Certificate)

Do you need a qualification in data protection or are you thinking about learning more about data protection for your organisation? The BCS Foundation Certificate in Data Protection designed for those who need to have an understanding of data protection, and the GDPR in particular, to do their job and knowledge of data protection law would be effective in their role.

This award introduces the critical concepts associated with AI and explores its relationship with the systems and processes that make up the digital ecosystem. It explores how AI can empower organisations to utilise Big Data through the use of Business Analysis and Machine Learning, and encourages candidates to consider a future vision of the world that is powered by AI.

In this course, you will explore the core principles of risk and risk management in the context of the financial services sector. This training programme will cover a wide range of topics, from the regulatory environment and risk identification to the three lines of defence model and the impact of risk on the broader business environment. By the end of this course, you’ll be equipped with the knowledge and skills necessary to navigate the complex world of financial risk management. This training programme will guide you through the intricacies of the financial services industry, providing real-world examples and practical insights. The course features a structured approach with end-of-chapter questions to test your understanding, ensuring that you’re well-prepared to tackle risk management challenges. Join us on this educational journey to enhance your understanding of risk management in financial services and to develop the expertise needed to thrive in this dynamic industry! Study method Online, self-paced Course format What's this? Reading material - PDF/e-book, article/plain text Duration 30 hours Access to content 90 days Certification Certificate in Risk Management Certificates Qualification Certificate - Free Description The AGRC Certificate in Risk Management is a comprehensive programme aimed at providing participants with a deep understanding of risk and risk management within the financial services sector. This course covers a wide array of topics, including the regulatory environment, risk identification, and the three lines of defence model. By the end of the program, participants will be equipped with the knowledge and practical skills required to navigate the intricacies of financial risk management. Whether you’re a student, professional, or simply interested in financial risk management, this course offers a solid foundation in this critical field. The expected learning outcomes encompass an array of skills, from understanding risk principles to conducting risk assessments and applying risk management frameworks in practical scenarios. This program is a valuable educational journey for those seeking to excel in the dynamic world of financial services. Some of the topics to be covered by this Certificate include: Principles of Risk and Risk Management The Financial Services Sector Impact of Risk in Financial Services The Regulatory Environment in Financial Services Establishing and Applying a Risk Management Framework Approaches Used to Identify, Assess, and Treat Risks The Three Lines of Defence Model Sources of Risk in Financial Services Risk Assessments in Financial Services Risk Treatment and Incident Response Who is this course for? This course is ideal for anyone wishing to be introduced to risk management in the financial services industry. Professionals carrying out the roles of directors, members of the Board, senior managers, lawyers, company secretaries, compliance and risk officers, and consultants may benefit from this course. It is also suitable to professionals pursuing regulatory CPDs in financial regulation. Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and a sound educational background.

In this course, you will explore the core principles of risk and risk management in the context of the financial services sector. This training programme will cover a wide range of topics, from the regulatory environment and risk identification to the three lines of defence model and the impact of risk on the broader business environment. By the end of this course, you’ll be equipped with the knowledge and skills necessary to navigate the complex world of financial risk management. This training programme will guide you through the intricacies of the financial services industry, providing real-world examples and practical insights. The course features a structured approach with end-of-chapter questions to test your understanding, ensuring that you’re well-prepared to tackle risk management challenges. Join us on this educational journey to enhance your understanding of risk management in financial services and to develop the expertise needed to thrive in this dynamic industry! Study method Online, self-paced Course format What's this? Reading material - PDF/e-book, slides, article/plain text Duration 15 hours Access to content 365 days Certification AGRC Certificate in ESG Principles and Standards Overview During the past several years, ESG has gained plenty of prominence throughout the corporate world as a growing number of organisations have started embracing its three pillars and setting up programmes targeting issues such as climate change, diversity, equity and inclusion, employee benefits, executive bonus structures, and more. Pressure from stakeholders, the upcoming generation of professionals and consumers, and society at large have made it a crucial part of any organisation’s strategy to look after their activities and performance in these areas. In many cases, these organisations’ growth, stability, and continuity as businesses are at stake. As part of this programme, you will pick up the ins and outs of ESG from a compliance and reporting perspective and be better prepared to help your organisation develop a sound, effective, and long-term strategy to tackle all ESG issues. Certification AGRC Certificate in ESG Principles and Standards Awarded by Association of Governance, Risk and Compliance Description The AGRC Certificate in ESG Principles and Standards provides participants with a thorough understanding of a topic that has gained increasing significance and attention amongst corporations, regulators, and researchers. At the same, the Certificate offers guidance as to how corporations can best prepare under the growing number of ESG-related regulations. Topics to be covered by this certificate include: The Stakeholder Theory Corporate Social Responsibility (CSR) vs. ESG Sustainability The Environment, Social and Governance Pillars Green Finance Principles of Responsible Banking, Investment, and Insurance The Business Case for CSR, ESG, and Sustainability Global Initiatives and Development such as The Paris Agreement, the European Green Deal, and the UK’s Green Finance Strategy ESG Reporting Standards and Frameworks ESG Investing Strategies The Push for ESG into the Future By acquiring the Certificate, participants will be able to: Define the three ESG pillars—Environment, Social and Governance. Identify the importance of ESG and CSR programmes to an organisation’s corporate governance practices. Understand the main concepts behind Green Finance and how responsible banking, investment, and insurance work within this framework. Describe the objectives and main tenets of the many global initiatives set up to encourage policies that will contribute to the growth and advancement of ESG issues. Study the main ESG reporting standards and frameworks so that your organisation is better prepared to fulfil its reporting requirements. Understand the main concepts behind ESG investing. Who is this course for? This course is ideal for anyone wishing to be introduced to ESG and the different requirements that this sector might entail moving forward. Professionals carrying out the roles of directors, members of the Board, senior managers, lawyers, company secretaries, compliance and risk officers, and consultants may benefit from this course. Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and a sound educational background.

Whether you’re a board member or just curious about corporate governance, this AGRC certificate is for you! Learn what it takes for any firm to build and maintain a robust, dependable, and responsible corporate governance backbone with this self-paced, online certificate delivered by LGCA. The concept of corporate governance has featured regularly in discussions, both within the professional and academic community, since the 1990s and has become even more prominent following significant cases of corporate failure that had adverse effects on the global interconnected economy. Additionally, the Certificate places emphasis on how internal control mechanisms need to be designed and underlines how helpful the three lines of defence model may be. The certificate also covers the importance of maintaining strong and productive relations within the Board, ones that are based on trust and which allow for effective meetings and interaction to be achieved. Lastly, emphasis is placed on the modern concepts of Corporate Social Responsibility (CSR), Environmental Social Governance (ESG), and Sustainability, and how the Board needs to respond to these trends as they gain increased relevance and importance for the corporate world. Overall, the knowledge obtained by undertaking this Certificate is an invaluable asset for professionals looking to enhance their career prospects in Corporate Governance. The link between poor corporate governance practices and the excessive taking of risks that led to the downfall or bail-out of important financial institutions necessitated a discussion on how to strengthen corporate governance and protect the economy against similar cases in the future. Effectively, new regulatory requirements have been established, while existing codes of governance have been revised. Such efforts aim to focus on requirements that should be fulfilled by an organisation’s management body and enhance three areas of governance: remuneration, risk management, and internal control. In this programme, participants will review key definitions of corporate governance and the benefits associated with the implementation of good corporate governance practices. More specifically, participants will look in greater detail at the Board of Directors, covering the duties and responsibilities of Directors, the composition of the Board, the role of key post-holders, the many Board committees and how they are structured, and how a Board’s performance can be evaluated. Study method Online, self-paced Course format What's this? Reading material - PDF/e-book, slides, article/plain text Duration 15 hours Access to content 365 days Certification Certificate in Corporate Governance CPD 15 CPD hours / points Certificates AGRC Certificate in Corporate Governance - Free Additional info Exam(s) / assessment(s) is included in price Description The AGRC Certificate in Corporate Governance provides participants with a thorough understanding of a topic that has gained increasing significance and attention amongst corporations, regulators, and researchers. At the same, the Certificate offers guidance as to how corporations can best prepare in creating solid governance structures that will help them deal with the myriad of modern-day corporate challenges and risks. Syllabus: Introduction to Corporate Governance Definition of Corporate Governance Ethics and Governance Key Relevant Governance Theories Agency Theory Stakeholder Theory The Benefits of Corporate Governance Board of Directors Duties and Responsibilities of Directors Specific Requirements for Financial Institutions Board Appointments and Composition Independent and Non-Executive Directors (INEDs) The Importance of Diversity in a Board Committee Structure Board Committees Committee Structure Audit Committee Risk Committee Nominations Committee Remuneration Committees Key Post-Holders in a Board Chair of the Board Senior Independent Director (SID) CEO (Ex-Officio Board Member) Evaluation & Continuous Development Knowledge of Industry and OrganisationInternal Control Mechanisms Internal Controls and Risk Management Three-Lines of Defence model Intra-Board Relations Effective Meetings CSR, ESG and Sustainability Definitions of Relevant Terms Corporate Social Responsibility (CSR) Environmental Social Governance (ESG) Sustainability The Business Case for CSR, ESG, and Sustainability ESG, Sustainability, and the Role of the Board Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 15 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is ideal for anyone wishing to be introduced to the main regulatory provisions in financial services and trends in corporate governance. Professionals carrying out the roles of directors, members of the Board, senior managers, lawyers, company secretaries, compliance and risk officers, and consultants may benefit from this course. It is also suitable for professionals pursuing regulatory CPDs in financial regulation. Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and sound educational background. Certificates AGRC Certificate in Corporate Governance Digital certificate - Included The certificate is issued upon successful passing of the final exam.

Getting Started The ILM Level 7 Diploma in Leadership and Management aims to create organisational and personal success through high levels of commitment, innovation and critical thinking underpinned by practical and applied research and theoretical frameworks. This course will benefit individuals looking to develop and invest in their own personal brand. They will understand the needs of leaders and managers and develop their ability to make informed, evidence-based decisions. The diploma consists of two compulsory units. The first unit presents arguments for change, builds business cases, and leads change implementation. The second unit focuses on creating and sustaining high-performance cultures. Key Benefits This qualification prepares learners to Understand specific leadership and management development needs Develop the ability to network and harness the power of social learning Understand how to use an enquiry evidence-based approach to develop leadership and management capability Develop and enhance personal brand Include leadership and management development with real work projects Think and act strategically Take responsibility for self-development Key Highlights This qualification is designed for existing and aspiring senior managers who must develop, implement, and evaluate high-level, strategic business cases and satisfy various stakeholders. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements A Level 6 qualification First degree Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit value: Learners must gain 60 credits to achieve this qualification Rules of Combination: Three mandatory units (60 credits) Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The primary objective of the OTHM Level 6 Diploma in Logistics and Supply Chain Management is to equip learners with the essential knowledge and skills needed to assume roles as middle or senior managers within organisations. These individuals are typically tasked with overseeing and managing the organisation's logistics and supply chain operations. Key Benefits Recognise and mitigate supply chain risks. Understand how globalization impacts an organisation's logistics and supply chain. Gain insight into business entrepreneurship. Grasp the tools and methods employed in logistics management within the business context. Manage international-level operations Key Highlights The Level 6 Diploma in Logistics and Supply Chain Management is well-suited for individuals aspiring to advance into middle and senior management roles. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximize future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exams. With the School of Business and Technology London, you can complete the qualification at your own pace by choosing online or blended learning from the comfort of your home. Learning materials, pathway materials, and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Internally assessed by the centre and externally verified by OTHM. Assignment-based assessment. No exams. Entry Requirements A relevant NQF/QCF/RQF Level 5 diploma or an equivalent recognized qualification. Learners must be 18 years or older to enroll at the beginning of the course. Learners over 21 years with management experience. English language requirements: Must provide evidence of English language competency for learners from non-English-speaking countries. Progression Relevant OTHM diploma qualifications at Level 7 This qualification holds approval and regulation by Ofqual (Office of the Qualifications and Examinations Regulation). So, learners are also qualified to pursue higher-level qualifications in their field. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Entrepreneurship Development Reference No : A/617/6087 Credit : 20 || TQT : 200 The purpose of this unit is to motivate learners to explore the entrepreneurial landscape and industrial growth, ultimately equipping them to establish and manage their own small businesses. UNIT2- Global Logistics and Supply Chain Management Reference No : F/617/6088 Credit : 20 || TQT : 200 Within this unit, students will develop an awareness of the complexities associated with overseeing the global procurement of materials and components, the internationalization of manufacturing procedures, and meeting the demands of a global customer base. UNIT3- International Logistics Management Reference No : J/617/6089 Credit : 20 || TQT : 200 This unit underscores the strategic and value-boosting role of logistics in supply networks. Its aim is to provide students with a thorough grasp of all essential facets of logistics from a global viewpoint. UNIT4- Project Management Reference No : A/617/6090 Credit : 20 || TQT : 200 This module familiarizes students with the various aspects of projects and the principles associated with project planning, analysis, financing, selection, implementation, and assessment. UNIT5- Strategic Procurement Reference No : F/617/6091 Credit : 20 || TQT : 200 In this unit, learners will understand the process of developing a procurement strategy in a business setting and acquire knowledge about the most efficient practices in strategic procurement. UNIT6- Supply Chain Planning and Control Reference No : J/617/6092 Credit : 20 || TQT : 200 The objective of this unit is to introduce students to the various elements that make up the field of supply chain planning and control. Furthermore, the unit aims to make students cognizant of the significance of planning and control within an organization and how it impacts different facets of the supply chain. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started OTHM Level 7 Diploma, Project Management qualification aims to develop the advanced skills of senior managers responsible for projects. It incorporates a comprehensive understanding of the basic topics to manage business projects in a hectic environment. This qualification aims to understand better both theoretical and practical aspects of project, programme and portfolio management. It helps learners acquire the skills and competencies necessary to plan, monitor, control and deliver successful projects, programmes and portfolios. Key Benefits   All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On completing the course, the students can demonstrate their proficiency in the various management practices, improving their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, offering students the opportunity to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   For entry into the OTHM Level 7 Diploma Project Management qualification, learners must possess the following: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English, will need to have a score of 5.5 or above in IELTS (International English Language Testing System)     Progression   On successful completion of the OTHM Level 7 Diploma Project Management, many progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession. Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Project Management qualification consists of 5 mandatory units for a combined total of 120 credits, 1200 Hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Planning, Controlling and Leading a Project Reference No : F/618/0223 Credit : 30 || TQT : 300 This unit aims to introduce learners to the realities of developing a project. It'll also introduce learners to the challenges of project management practice within the global business arena. It aims to push thinking critically about project management as complex, process-based cultural systems and as constantly developing with the high performing team efforts. As increasing number of firms have project development and project management activities, understanding the efficient project management is of significant importance. Learners will know about the roles and responsibilities of a project team members. Various level of management skills are going to be studied with special analysis on success factors, monitoring and control. UNIT2- Procurement Risk and Contract Management Reference No : R/618/0226 Credit : 30 || TQT : 300 The aim of the unit is to enable the student to understand the core concepts of procurement along with the importance of identifying and managing risks related to procurement and contract management. The learners will also develop a critical understanding of various legislative frameworks important for procurement and consider frameworks for risk assessment in the procurement context. UNIT3- Advanced Project and Logistics Management Reference No : H/618/0229 Credit : 20 || TQT : 200 The aim of this unit is to enable the learner to know concepts of portfolio management and therefore the associated features. The worth of getting a Project Management Office also will be examined and also the stages of creating and effective project management office are going to be considered. Learners also will examine the provision chain ecosystem and review IT frameworks appropriate for logistics and supply chain complexities. UNIT4- Operations and Information Management for Project Managers Reference No : K/618/0233 Credit : 20 || TQT : 200 The aim of this unit is to develop critical understanding of managing operations ,data and information systems within projects. The interrelationships within functional areas are examined and also the influence of up to date factors. Learners will explore organisational strategy in relevancy capacity to plan for products and consider the worth of inventory management using information systems and inventory scheduling. UNIT5- Advanced Research Methods Reference No : A/618/0236 Credit : 20 || TQT : 200 The unit aims to equip learners with the realistic, technical, and methodological skills to conduct independent research for the learners research and management broadly defined. It recognises that conducting research requires the enhancement of specific and generic research skills, including understanding the research design process, understanding different techniques for conducting research in business and management studies, and appreciating the moral and social implications of undertaking high value research. This unit will enable learners to develop critical awareness of key research skills as researchers and/or intendent practitioners. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.