4701 Security courses

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Duration 3 Days 18 CPD hours This course is intended for Server administrators Network engineers Systems engineers Consulting systems engineers Technical solutions architects Network administrators Storage administrators Network managers Cisco integrators and partners Overview After taking this course, you should be able to: Describe and implement Fibre Channel, zoning, and N-Port Virtualization (NPV) features on Cisco UCS Describe and implement Fibre Channel over Ethernet (FCoE) on Cisco UCS Describe Cisco UCS policies for service profiles Describe Cisco Adapter Fabric Extender (FEX) and Single Root I/O Virtualization Describe and implement Role-Based Access Control (RBAC) on Cisco UCS Describe and implement external authentication providers on Cisco UCS Manager Describe and implement key management on Cisco UCS Manager Describe Cisco UCS Director Describe and implement Cisco Intersight Describe the scripting options for Cisco UCS Manager Describe and implement monitoring on Cisco UCS Manager The Configuring Cisco Unified Computing System (DCCUCS) v1.0 shows you how to deploy, secure, operate, and maintain Cisco Unified Computing System? (Cisco UCS©) B-series blade servers, Cisco UCS C-Series, and S-Series rack servers for use in data centers. You will learn how to implement management and orchestration software for Cisco UCS. You will gain hands-on practice: configuring key features of Cisco UCS, Cisco UCS Director, and Cisco UCS Manager; implementing UCS management software including Cisco UCS Manager and Cisco Intersight?; and more. Implementing Cisco UCS Storage Area Network (SAN) SAN Introduction Cisco UCS Fabric Interconnect Fibre Channels modes Named VSANs Cisco UCS Fibre Channel and FCoE Storage Connectivity Describing Cisco UCS Policies for Service Profiles Storage Policies and Profiles Basic Input Output System (BIOS) Policies Boot Policy Intelligent Platform Management Interface (IPMI) Policies Scrub Policies Maintenance Policies Describing Cisco Adapter FEX and Single Root I/O Virtualization Cisco FEX Overview Cisco Adapter FEX Single Root I/O Virtualization Implementing RBAC on Cisco UCS RBAC in Cisco UCS Users, Roles, and Privileges Functions of Organizations and Locales Effective Rights of a User Implementing External Authentication Providers Options for External Authentication Providers Implementing Key Management on Cisco UCS Manager Public Key Infrastructure Implementing Cisco UCS Director Cisco UCS Director Overview Policies, Virtual Data Centers, and Catalogs Cisco UCS Director Virtualization Support Managing Compute with Cisco UCS Director Cisco UCS Manager Orchestration Self-Service Portal Reporting and Monitoring in Cisco UCS Director Implementing Cisco Intersight Cisco UCS Director Overview Important Features of Cisco Intersight Describing the Scripting Options for Cisco UCS Manager Cisco UCS Manager XML API Cisco UCS Management Information Tree Managed Object Browser Cisco UCS PowerTool Cisco UCS Python Software Development Kit (SDK) Implementing Key Management on Cisco UCS Manager Public Key Infrastructure Implementing Cisco Intersight Cisco Intersight Overview Important Features of Cisco Intersight Describing the Scripting Options for Cisco UCS Manager Cisco UCS Manager XML API Cisco UCS Management Information Tree Managed Object Browser Cisco UCS Manager PowerTool Cisco UCS Python SDK Implementing Monitoring on Cisco UCS Manager Logging Sources in Cisco UCS Manager Port Monitoring Capabilities of Cisco UCS Manager Simple Network Management Protocol (SNMP) Security Ramifications Cisco UCS Manager Call Home Feature Lab outline Configure Pod-Specific Device Aliases Configure Zoning Configure VSANs in Cisco UCS Manager Configure Unified Ports on Cisco UCS Fabric Interconnects Install and Boot VMware Elastic Sky X Integrated (ESXi) on Cisco UCS from the FCoE Logical Unit Number (LUN) via FCoE Configure RBAC Configure Cisco UCS Manager to Authenticate Users via Open Lightweight Directory Access Protocol (OpenLDAP) Configure a Trusted Point and Key Ring in Cisco UCS Manager Configure Cisco UCS with Cisco Intersight Configure Cisco UCS Manager Using Scripting Implement Syslog and Call Home Additional course details: Nexus Humans Cisco Configuring Cisco Unified Computing System v1.0 (DCCUCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring Cisco Unified Computing System v1.0 (DCCUCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Computer Maintenance: Computer Maintenance Course Online Introducing this exclusive course: Computer Maintenance! Are you ready to become a computer maintenance expert? Introducing our comprehensive Computer Maintenance: Computer Maintenance Course, Computer Maintenance, designed to equip you with the knowledge and skills necessary to effectively troubleshoot, repair, and maintain computer systems. In today's digital age, computers play a vital role in our personal and professional lives. Understanding the inner workings of a computer and being able to perform Computer maintenance tasks is essential for maximizing its performance and longevity. With our exclusive Computer Maintenance: Computer Maintenance Course, you will gain the confidence and expertise to handle any computer-related issue that comes your way. With this Computer Maintenance: Computer Maintenance Course get acquainted with the basics of computer systems, their components, and their functions. Dive deep into the heart of a computer system—the motherboard. This Computer Maintenance: Computer Maintenance Course will help you learn about its various components and troubleshoot common motherboard issues. By enrolling in our Computer Maintenance: Computer Maintenance Course, you will gain the skills and knowledge needed to confidently maintain and troubleshoot computer systems. Don't miss this opportunity to become a computer maintenance specialist. Enroll in our Computer Maintenance: Computer Maintenance Course today and unlock the secrets to keeping computers running smoothly and efficiently. Take control of computer maintenance and open doors to exciting career opportunities. Main Course: Computer Maintenance Course Free Courses included with Computer Maintenance: Computer Maintenance Course Along with Computer Maintenance Course you will get free IT Security Training Course Along with Computer Maintenance Course you will get free Security Management Course [ Note: Free PDF certificate as soon as completing Computer Maintenance: Computer Maintenance Course] Computer Maintenance: Computer Maintenance Course Online The Computer Maintenance: Computer Maintenance Course includes multiple instructional videos, instructive images, directions, support, and other resources. You will have access to online help during the course. The Computer Maintenance: Computer Maintenance Course is conveniently available online, allowing you to study at your own speed and from the comfort of your own home. The Computer Maintenance: Computer Maintenance Course modules are accessible from any device and location with an internet connection. Who is this course for? Computer Maintenance: Computer Maintenance Course Online This Computer Maintenance: Computer Maintenance Course is suitable for Aspiring IT professionals Computer enthusiasts anyone seeking to enhance their technical expertise. Requirements Computer Maintenance: Computer Maintenance Course Online To enrol in this Computer Maintenance: Computer Maintenance Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Computer Maintenance: Computer Maintenance Course. Be energetic and self-motivated to complete our Computer Maintenance: Computer Maintenance Course. Basic computer Skill is required to complete our Computer Maintenance: Computer Maintenance Course. If you want to enrol in our Computer Maintenance: Computer Maintenance Course, you must be at least 15 years old. Career path Computer Maintenance: Computer Maintenance Course Online

All in One Bundle Special Discount Offer Are you looking to enhance your Fire Warden - CPD Accredited skills? If yes, then you have come to the right place. Our comprehensive courses on Fire Warden - CPD Accredited will assist you in producing the best possible outcome by learning the Fire Warden - CPD Accredited skills. Get 6 CPD Accredited Courses for only £41 with 6 Free PDF Certificates worth £24! Course 01: Fire Marshal Level 3 Course 02: Fire Safety Officer Training Course 03: Fire Extinguisher Technician Course 04: Workplace First Aid Level 4 Course 05: Health & Safety Level 3 The Fire Warden - CPD Accredited bundle is for those who want to be successful. In the Fire Warden - CPD Accredited bundle, you will learn the essential knowledge needed to become well versed in Fire Warden - CPD Accredited . Our Fire Warden - CPD Accredited bundle starts with the basics of Fire Warden - CPD Accredited and gradually progresses towards advanced topics. Therefore, each lesson of this Fire Warden - CPD Accredited is intuitive and easy to understand. Why would you choose the Fire Warden - CPD Accredited course from Compliance Central: Lifetime access to Fire Warden - CPD Accredited courses materials Full tutor support is available from Monday to Friday with the Fire Warden - CPD Accredited course Learn Fire Warden - CPD Accredited skills at your own pace from the comfort of your home Gain a complete understanding of Fire Warden - CPD Accredited course Accessible, informative Fire Warden - CPD Accredited learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Fire Warden - CPD Accredited bundle Study Fire Warden - CPD Accredited in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Fire Warden - CPD Accredited Course Improve your chance of gaining in demand skills and better earning potential by completing the Fire Warden - CPD Accredited Curriculum Breakdown of the Course:- Module 01: An Introduction The Importance of Fire Safety Fire Safety Legislation Fire Safety Legislation - DSEAR Fire Safety Legislation-The First 'Responsible Person' Areas with a first 'Responsible Person' Fire Safety Legislation-The second 'Responsible Person'-Prevention Fire Safety Legislation - Enforcement Module 02: Understanding Fires The Fire Triangle The types of fires Fire Tools Module 03: Risk Assessments Five Main Steps Key considerations Step One-Identify all possible hazards Step One-Identify all possible hazards Step Two-Determine who might be harmed and how Step Three-Determine appropriate and necessary precautions Step Four-Record your findings and implement suggestions Step Five-Review and Update your fire risk assessment Daily/Weekly Risk Assessments Module 04: The Fire Plan and Safety Arrangements Fire Prevention The Fire Evacuation Plan Fire Safety Arrangements Fire detection and warning systems Emergency routes and exits Fire doors & Emergency ventilators Fire safety signs Module 05: Fire Evacuation Procedures and Strategies Step One-Alert Everyone Step Two-Search the Area Step Three-Minimise present risks Step Four-Fight the fire Step Five-Coordinate with others Step Six-Assemble at the apt position Fire Drills Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Fire Warden - CPD Accredited bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Fire Warden - CPD Accredited. It is also great for professionals who are already working in Fire Warden - CPD Accredited and want to get promoted at work. Requirements To enrol in this Fire Warden - CPD Accredited course, all you need is a basic understanding of the English Language and an internet connection. Career path The Fire Warden - CPD Accredited course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Fire Warden - CPD Accredited. Certificates CPD Accredited Certificate of completion Hard copy certificate - Included CPD accredited hard copy certificates are available for £9.99 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited Certificate of completion Free Digital certificate - Included 6 CPD Accredited PDF Certificate for Free

What you will learn from this course? Gain comprehensive knowledge about hopi ear candling Understand the core competencies and principles of hopi ear candling Explore the various areas of hopi ear candling Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hopi ear candling therapist Course Highlights Course Type: Self-paced online course Duration: 6 hours 24 minutes Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Hopi Ear Candling Masterclass Course Master the skills you need to propel your career forward in hopi ear candling . This course will equip you with the essential knowledge and skillset that will make you a confident hopi ear candling therapist and take your career to the next level. This comprehensive Hopi ear candling course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Hopi ear candling course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hopi ear candling practice and equip you with the essential skills, confidence and competence to assist you in the hopi ear candling industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hopi ear candling . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hopi ear candling therapist or for people who are aspiring to specialise in hopi ear candling . Enrol in this Hopi ear candling course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Hopi ear candling course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hopi ear candling can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Hopi ear candling course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Hopi ear candling course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Hopi ear candling course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction To Hopi Ear Candling Course Calm Oasis Holistic Therapy Course Providers 00:05:00 Course Overview 00:03:00 Resource Centre For Hopi Ear Candling Students Resource Centre 00:05:00 Checking The Toggles! 00:01:00 Support Around The Platform 00:05:00 Professional Standards For Holistic Therapists 1 00:10:00 2 00:09:00 3 00:10:00 4 00:13:00 5 00:04:00 6 00:13:00 7 00:09:00 8 00:05:00 9 00:04:00 10 00:04:00 11 00:03:00 Reception Reception; Role, Responsibility And Tasks 00:02:00 Reception Continued. 00:02:00 Treatment Times 00:08:00 Pricing Therapy 00:04:00 Course Assessment Course Work For Course Assessment 00:03:00 Case Study 00:10:00 Client Case Study Important Additional Information 00:03:00 Background Information to Therapy A Brief History Of Hopi Ear Candling 00:01:00 A Brief History Of Hopi Ear Candling 00:01:00 What Are Hopi Ear Candles Made Of 00:02:00 The Benefits Of Hopi Candling 00:01:00 Contra-Indications To Hopi Candling 00:04:00 Equipment 00:02:00 Hopi Ear Candling Treatment Creating Your Treatment Space 00:04:00 Consultation Corner 00:08:00 Consultation And Treatment 00:04:00 Dummy Run! 00:12:00 Placing The Ear Candle 00:07:00 Treatment To The Right Ear 00:11:00 Treatment To The Left Ear 00:12:00 Facial Massage And Sinus/Lymph Drainage 00:08:00 Treatment 00:35:00 After Treatment 00:01:00 Anatomy And Physiology Anatomy And Physiology Pt1 00:07:00 The Skin 00:05:00 Anatomy And Physiology pt 2 00:04:00 Anatomy And Physiology pt 3 00:07:00 Anatomy And Physiology pt 4 00:03:00 Anatomy And Physiology pt 5 00:09:00 Professional Practice Introduction To Professional And Ethical Practices 00:01:00 Consultation, Record Keeping etc 00:09:00 Contra-Indications Continued 00:06:00 Contra-Indications Continued 00:10:00 Aftercare 00:09:00 For Employed UK Therapists 00:05:00 Health And Safety 00:03:00 Health, Safety And Security In The Workplace/Spa Personal Hygiene, Dress And Hand Hygiene 00:06:00 Self-Health Care 00:07:00 Self-Treatment with Hopi Ear Candles Self Treatment With Hopi Ear Candles 00:02:00 Hopi Ear Candle Self-Treatment Demonstration 00:11:00 Assessment Assessment - Hopi Ear Candling Masterclass 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Managing Successful Programmes (MSP®) 5th Edition Practitioner: Virtual In-House Training Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers, and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges of managing programmes and larger, more strategic, or multiple projects. MSP 5th Edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP 5th Edition Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. MSP 5th Edition Practitioner is for project, programme, and business change managers that want to build on their knowledge of MSP in order to practically apply the MSP framework to real-life scenarios, providing the skills to lead and manage a programme. It is a must-have certification for both project and programme management professionals to deliver organizational value to their employers and boost their careers. What you will Learn At the end of this course, participants will be able to: Understand how to apply the MSP principles in context Understand how to apply and tailor relevant aspects of the MSP themes in context Understand how to apply and tailor relevant aspects of the MSP processes in context Course Introduction Application of MSP Principles Program Strategy and Themes Application of Organization Theme Application of Design Theme Application of Justification Theme Application of Structure Theme Application of Knowledge Theme Application of Assurance Theme Application of Decisions Theme Application of MSP Processes

Register on the CompTIA A+ (220-1001) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The CompTIA A+ (220-1001) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CompTIA A+ (220-1001) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CompTIA A+ (220-1001), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: All about the CompTIA A+ CompTIA A+ 2019 Core 1 (220-1001) Course Introduction 00:02:00 What is the CompTIA A+? 00:02:00 Why Get A+ Certified? 00:03:00 What is on the CompTIA A+ Core 1 (220-1001) Exam? 00:09:00 How to Pass the A+ Exam 00:04:00 How to Use This Video Course 00:03:00 Section 02: Safety and Professionalism Tools of the Trade 00:06:00 Troubleshooting Theory 00:10:00 Section 03: The Visible Computer Primary PC Connections 00:05:00 External Connections 00:11:00 Inside the PC 00:08:00 What is a Computer? 00:07:00 Section 04: CPUs What is a CPU? 00:15:00 CPU Speeds and Cores 00:12:00 Caching 00:07:00 CPU Sockets 00:12:00 Installing a CPU 00:11:00 Liquid Cooling 00:04:00 Section 05: RAM RAM Technology 00:11:00 RAM Capacity 00:08:00 RAM Features 00:07:00 Installing RAM 00:07:00 Section 06: Firmware What is the BIOS? 00:06:00 POST 00:09:00 System Setup 00:09:00 Troubleshooting Firmware 00:12:00 Section 07: Motherboards Form Factors 00:06:00 Chipsets 00:05:00 Touring the Motherboard 00:14:00 Touring the Case 00:07:00 Installing a Motherboard 00:09:00 Section 08: Power Supplies The Power Supply 00:09:00 Mounting a Power Supply 00:05:00 Choosing a Power Supply 00:08:00 Cooling Your PC 00:11:00 Troubleshooting Power Supplies 00:09:00 Troubleshooting Core Components 00:14:00 Section 09: Mass Storage Technologies Introduction to Mass Storage 00:13:00 Magnetic Disk Drives 00:08:00 Solid State Drives 00:08:00 SCSI 00:03:00 Boot Order 00:07:00 Section 10: Implementing Mass Storage New Installation - First Drive 00:05:00 RAID 00:11:00 Hardware RAID 00:07:00 Mass Storage Troubleshooting 00:08:00 Section 11: Essential Peripherals Optical Media 00:10:00 USB Standards 00:10:00 Understanding USB 00:11:00 Configuring USB 00:07:00 Thunder and Lightning 00:06:00 Keyboards and Mice 00:08:00 Sight and Sound 00:06:00 Readers and Scanners 00:08:00 Using Expansion Cards 00:08:00 Section 12: Building a PC The Right PC for the Job 00:13:00 Section 13: Display Technologies Monitor Technologies 00:08:00 LCD Breakdown 00:04:00 Graphics Cards and Connections 00:13:00 Installing a Graphics Card 00:07:00 Projectors 00:05:00 Troubleshooting Monitors 00:06:00 Section 14: Essentials of Networking Introduction to Networking 00:08:00 Hubs vs. Switches 00:05:00 Hexadecimal 00:07:00 WANs and Routers 00:09:00 Cables and Connectors 00:11:00 Crimping Cables 00:10:00 Structured Cabling 00:11:00 Section 15: Local Area Networking Introduction to TCP/IP 00:14:00 Network IDs and Subnet Masks 00:05:00 Special IP Addresses 00:09:00 NAT 00:07:00 Dynamic IP Addressing 00:10:00 IPv6 00:07:00 Port Numbers 00:12:00 TCP, UDP, and ICMP 00:06:00 Understanding DNS 00:09:00 Working with DNS 00:07:00 Windows Naming 00:08:00 Routers 00:12:00 Basic Router Configuration 00:12:00 Advanced Router Configuration 00:06:00 VLANs 00:07:00 Network Troubleshooting 00:05:00 Section 16: Wireless Networking Wireless Network Hardware 00:11:00 Wi-Fi Standards 00:10:00 Basic WAP Setup 00:11:00 Connecting to a Wi-Fi Network 00:09:00 It's a Huge Mesh 00:04:00 Beyond Wi-Fi 00:07:00 Troubleshooting Wireless Connections 00:07:00 Section 17: The Internet Beyond the LAN 00:03:00 Internet Tiers 00:06:00 Dial-up Connections 00:08:00 Broadband Connections 00:10:00 Firewalls and Servers 00:06:00 FTP 00:07:00 E-Mail 00:08:00 Proxy Servers 00:06:00 Virtual Private Networks (VPNs) 00:08:00 Internet of Things (IoT) 00:04:00 Section 18: Virtualization Understanding Virtualization 00:10:00 Your First Virtual Machine 00:11:00 Advanced Virtualization Setup 00:10:00 Cloud Computing 00:08:00 Cloud Ownership 00:03:00 Cloud-Based Applications 00:06:00 Section 19: Portable Computing Laptop Features 00:08:00 Laptop Hardware Troubleshooting - The Tools 00:05:00 Laptop Hardware - Core Hardware 00:04:00 Laptop Hardware - CPU and Motherboard 00:07:00 Touring Your Laptop Display 00:04:00 Section 20: Understanding Mobile Devices What is a Mobile Device? 00:09:00 Mobile Connections 00:10:00 Touring Android 00:10:00 Touring iOS 00:08:00 Virtual Reality 00:03:00 Section 21: Care and Feeding of Mobile Devices Maintaining Mobile Devices 00:11:00 Mobile Devices and E-mail 00:10:00 Mobile Synchronization 00:08:00 Section 22: Printers and Multifunction Devices Laser Printers 00:13:00 Inkjet Printers 00:08:00 Impact Printers 00:04:00 Thermal Printers 00:04:00 Installing a Local Printer 00:14:00 Sharing Printers 00:08:00 Installing Wireless and Cloud Printers 00:10:00 Troubleshooting Printers 00:10:00 3D Printing 00:07:00 Section 23: Securing Computers Dealing with Threats 00:07:00

Discover personal safety tips and see demonstration videos of effective self defence techniques.

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00