ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS
Duration 3 Days 18 CPD hours This course is intended for The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers). Overview Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive. This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact. Knowledge, Roles, Methodology, and Change Thinking Like a CIO IT?s (and Your) Four Roles in the Organization Living in a Waterfall, Agile, Wagile World IT as an Agent of Change Process, Productivity, and Governance IT Strategic Planning and Thinking IT and Organizational Productivity IT and Data Governance Innovation, Staff Growth, and Negotiation Fostering IT Innovation Coaching, Mentoring, and Team Development IT Project and Vendor Negotiating
Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
Register on the Firefighting Training Coordinator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Firefighting Training Coordinator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Firefighting Training Coordinator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Firefighting Training Coordinator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Firefighter Introduction to Firefighter 00:13:00 Module 02: Fire Safety Legislation Fire Safety Legislation 00:24:00 Module 03: Understanding Fire Understanding Fire 00:25:00 Module 04: Fire Risk Assessment Fire Risk Assessment 00:30:00 Module 05: Fire Safety Arrangements Fire Safety Arrangements 00:30:00 Module 06: Evacuation & Safety Evacuation & Safety 00:18:00 Module 07: Fire Extinguishers Fire Extinguishers 00:17:00 Module 08: Emergency First Aid at Work Emergency First Aid at Work 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Accounting won't be a problem after you are done with this course Are you good with numbers? Does keeping track of everyday transaction sound intriguing to you? Then you should definitely have a career in Accounting. Accountants whose work is of a high standard can quickly progress to positions of responsibility. And accountancy roles often attract high salaries. Accountants are in demand in a variety of sectors and organisations. You could work in business or finance, the public sector, the charity sector or public practice. You could choose to work for anyone from a large international accountancy firm to a small local business. And you can work in general practice or specialise in areas. Far from being all about number crunching, a career in accountancy will give you the opportunity to use a variety of skills including leadership, problem-solving, team-working and communication skills. This course will teach you all these attributes and everything you need to know about accounting. Course Highlights Advanced Accounting Diploma is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Accounting Diploma into 96 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 20 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Accounting Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Accounting Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Accounting Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accounting Course Overview FREE 00:05:00 Getting the Facts Straight FREE 00:30:00 The Accounting Cycle 00:30:00 The Key Reports 00:30:00 A Review of Financial Terms 00:30:00 Understanding Debits and Credits 00:15:00 Your Financial Analysis Toolbox 00:30:00 Identifying High and Low Risk Companies 00:30:00 The Basics of Budgeting 00:30:00 Working Smarter 00:10:00 Bookkeeping Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Payroll Management What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Tax System in the UK Tax System in the UK 01:00:00 Tax Management USA Individual Tax Saving Ideas 01:00:00 Tax Saving Measures For Business 01:00:00 The Tax Audit 01:00:00 The Ins And Outs Of Federal Payroll Taxes 02:00:00 Why People File Taxes Online 00:30:00 What Are Your County Property Taxes Used For? 00:30:00 Offering Personal Financial Advice -Ameriprise Financial Services 01:00:00 Using Free Tax Preparation Software 00:30:00 Consulting Tax Attorneys - Tax Law Specialists 00:30:00 Delinquent Property Taxes- Three Steps To Deal With Your Delinquent Property Taxes 01:00:00 Federal Income Taxes - How To Deal With Federal Income Taxes? 01:00:00 File State Taxes- E-File System Is The Best Way To File Your State Taxes 00:30:00 Filing Income Taxes- How To File Income Taxes? 01:00:00 Financial Planning Software- Nine Benefits Of Financial Planning Software 01:00:00 Free Taxes- Benefits Of Filing Free Taxes Online 00:30:00 Income Tax Forms- Three Must To Follow If You Desire To Fill Your Income Tax Forms Yourself 00:30:00 LLC Tax Savings- How To Avail LLC Tax Savings 00:30:00 Benefits Of Online Tax Forms Over Traditional Methods 00:30:00 Save On Taxes By Refinancing Your Mortgage 00:30:00 Save On Taxes By Spending Less On Credit 00:30:00 Save On Taxes By Investing In Life Insurance 00:30:00 Save On Taxes: Hot Tips 01:00:00 Save On Taxes With Tax Deductions 01:00:00 Federal Tax Law 2005 For Nonprofit Organizations 00:30:00 Understanding California State Taxes 00:30:00 Make Your Personal Finances Work for You 01:00:00 The Importance of Acquiring a Financial Planning Certificate 00:30:00 Social Development and Financial Planning 01:00:00 An Overview Of Hennepin County Property Taxes 00:30:00 Kentucky State Taxes 01:00:00 Maryland State Taxes 01:00:00 Ohio State Taxes 00:30:00 UBS Financial Services For Small And Large Business 00:30:00 What Is A VP Financial Planner? 00:15:00 Accounting Career Basics A Career in Accounting: Tips on How You Can be Successful 00:30:00 Accountancy Auditing Careers 00:30:00 Accountancy Career Change 00:30:00 Accountancy Career: The Reasons Why You Should Choose Accounting 01:00:00 Accounting/Accountancy Career: Steps to Success 00:30:00 Accounting Auditing Careers 00:30:00 Accounting Careers in Pontypridd 00:30:00 Accounting Careers: Promising Opportunities and Tips 00:30:00 Accounting Dictionary 00:30:00 Accounting Principles and Tulsa 00:30:00 Accounting Software for Small Businesses 00:30:00 Accounting Terms - Profit, Loss and Other Terms 00:30:00 Accounting Career Fundamentals Accounting 00:30:00 Advanced Accounting Career Training 00:30:00 Careers in Accountancy 01:00:00 Church Accounting Software 00:30:00 Finding an Accounting Job 00:30:00 Forensic Accounting 00:30:00 Free Accounting Software 00:30:00 List of Accounting Careers 00:30:00 Services in Financial Accounting 00:30:00 Successful Career in Accounting Even if You're Hit Forty! 00:30:00 The Benefits of an Accountancy Career 00:30:00 Types of Accountancy Career 00:30:00 Mock Exam Mock Exam- Advanced Accounting Diploma 00:30:00 Final Exam Final Exam- Advanced Accounting Diploma 00:30:00
Follow your dreams by enrolling on the Computer Operating System and Network Terminology course today and develop the experience, skills and knowledge you need to enhance your development. Computer Operating System and Network Terminology will help you arm yourself with the qualities you need to work towards your dream job. Study the Computer Operating System and Network Terminology training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Computer Operating System and Network Terminology course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Computer Operating System and Network Terminology course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Computer Operating System and Network Terminology course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Computer Operating System and Network Terminology course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Computer Operating System and Network Terminology course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Computer Operating System and Network Terminology course. The Computer Operating System and Network Terminology course is designed by industry experts and is tailored to help you learn new skills with ease. The Computer Operating System and Network Terminology is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Computer Operating System and Network Terminology when it suits you. Access the Computer Operating System and Network Terminology course modules from any internet-enabled device, including computers, tablets, and smartphones. The Computer Operating System and Network Terminology course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Computer Operating System and Network Terminology now and start learning instantly! What You Get Out Of Studying Computer Operating System and Network Terminology With Janets Free PDF certificate upon successful completion of the Computer Operating System and Network Terminology Full one-year access to Computer Operating System and Network Terminology Course materials Instant assessment results with the Computer Operating System and Network Terminology Full tutor support available from Monday to Friday with the Computer Operating System and Network Terminology Study the Computer Operating System and Network Terminology at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Computer Operating System and Network Terminology Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Computer Operating System and Network Terminology Study the Computer Operating System and Network Terminology in your own time through your computer, tablet or mobile device Improve your chance of gaining skills and better earning potential by completing the Computer Operating System and Network Terminology Description The Computer Operating System and Network Terminology training course is delivered through Janets' online learning platform. Access the Computer Operating System and Network Terminology content from any internet-enabled device whenever or wherever you want to. The Computer Operating System and Network Terminology course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £79. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for The Computer Operating System and Network Terminology is ideal for those who already work in this sector or are an aspiring expert. This Computer Operating System and Network Terminology course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Requirements The Computer Operating System and Network Terminology is open to all students and has no formal entry requirements. To study the Computer Operating System and Network Terminology course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Computer Operating System and Network Terminology is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Computer Operating System and Network Terminology and gain a Certificate of Achievement that will help you excel in finding your ideal job. Course Content Operating System Fundamentals What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Computer and Network Terminology Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Working with Software and the OS Software and Concepts 00:10:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Troubleshooting Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Backup and Restore 00:03:00 Assignment Assignment - Computer Operating System And Network Terminology 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
This comprehensive Rust-focused course is perfect for individuals seeking in-depth knowledge and expertise in the fields of systems programming, concurrency, and web development. Through practical examples, code-along, and expert theory, you will master Rust and become proficient in building efficient and scalable programs for various applications.
A crash course in criminal law that covers everything you need to know! Learn quickly but at your own schedule. Why should you understand criminal law at all? Because no area of law is as important to world peace and security as criminal law. There would be anarchy and insecurity without criminal law. Conflicts and disputes amongst divided citizens can be settled thanks to the law. This course thoroughly analyses crime and criminal law in the UK. Connecting the dots when studying the law might be challenging for many students. As a result, this course will provide you with a "bird's eye" view of the entire topic. In order to enhance your relevant skills, we developed this amazing course after doing in-depth research and consulting with qualified professionals. You will receive specialised training in this simple-to-understand Criminal Law course, allowing you to stand out in this crowded industry. The course contrasts different crimes by comparing sexual, non-sexual, and fatal offences. Prisons and probation services are later covered. Before going on to terrorism, property crimes, cybercrime, piracy, and war crimes, this course also examines the features of theft, blackmail, robbery, burglary, and "white-collar" crimes. This Criminal Law course is a complete package including everything that needs to learn about Criminal law. You would want to take this course if criminal justice interests you and you want to pursue a career in the subject. Learning Objectives: You will become familiar with key concepts in criminal law Identify the elements of a crime Gain more knowledge about the juvenile justice system Identify the crimes that constitute terrorism Examine the legislation and changes related to piracy and cybercrime Raise your awareness of the war crimes What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The course on criminal law will provide you with a quick overview of the subject, whether you are a returning student who is studying criminal law for the first time this year or a student who is preparing to take your criminal law exams. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Criminal Law course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) Module 01: Introduction to Criminal Law 11:18 1: Introduction to Criminal Law Preview 11:18 Module 02: Elements of a Crime 14:52 2: Elements of a Crime 14:52 Module 03: Incitement, Conspiracy and Attempt 17:01 3: Incitement, Conspiracy and Attempt 17:01 Module 04: Accomplice 14:31 4: Accomplice 14:31 Module 05: Crime Prevention 16:48 5: Crime Prevention 16:48 Module 06: The Police 18:58 6: The Police 18:58 Module 07: Prosecution, Caution and Diversion 17:26 7: Prosecution, Caution and Diversion 17:26 Module 08: Youth Justice 15:10 8: Youth Justice 15:10 Module 09: The Trial 16:42 9: The Trial 16:42 Module 10: Sentencing Process 15:41 10: Sentencing Process 15:41 Module 11: Homicide 18:42 11: Homicide 18:42 Module 12: Offences against Person 11:36 12: Offences against Person 11:36 Module 13: Sexual Offences 13:09 13: Sexual Offences 13:09 Module 14: Theft 13:12 14: Theft 13:12 Module 15: Blackmail, Robbery & Burglary 12:33 15: Blackmail, Robbery & Burglary 12:33 Module 16: White-Collar Crime 14:15 16: White-Collar Crime 14:15 Module 17: Terrorism & Law 13:47 17: Terrorism & Law 13:47 Module 18: Property Offences 13:16 18: Property Offences 13:16 Module 19: Cybercrime & Piracy 16:18 19: Cybercrime & Piracy 16:18 Module 20: Prisons 16:35 20: Prisons 16:35 Module 21: Probation Service 14:32 21: Probation Service 14:32 Module 22: War Crimes 19:54 22: War Crimes 19:54 Who is this course for? This course is open to all who are interested in this topic and want to explore more in this field. Students enrolled in a common law LL.B degree or taking a law examination. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path You may not be eligible to practise as a specialist in this subject with the course, but with further qualification, you can look forward to continuing your journey as a - Legal Executive Criminal intelligence analyst Solicitor And many more! These professionals typically make between £35k to £75k per annum in the United Kingdom.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Discover the truth behind popular crime dramas and the real-world skills that are needed to stop law-breakers in their tracks when you take our popular Criminal Investigator course. Media entertainment often glamorises the work of police officers and detectives, but the fact remains that thousands of hard-working and talented people devote their careers to solving crime and catching perpetrators. This Advanced Diploma in Criminal Investigator at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development and career progression related to Criminal Investigation substantial and easier than ever! You can find out exactly how professionals perform this role by studying the contents of this tutorial. Written with the aid of industry experts, each module explains the methods and principles of investigating a crime scene and acting on criminal intelligence. You will be shown the total learning curve for expert investigation work, from collecting physical evidence to DNA analysis and understanding criminal psychology. The contents even cover the requirements for operating as a private detective and how to ensure that you adhere to the UK criminal justice system during the proceedings. Upon successful completion of the Criminal Investigation course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Criminal Investigation course. With this comprehensive Criminal Investigation course, you can achieve your dreams and train for your ideal career. The Criminal Investigation course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Criminal Investigation course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Criminal Investigation course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Criminal Investigation program. Key Topics to Be Covered by Criminal Investigation Fundamental requirements for crime investigation and detection Collecting the evidence and analysing the crime scene Understanding the use of psychology and intelligence gathering Working with the victim and learning about criminal motives Advance forensics and the UK criminal justice system Why Prefer this Criminal Investigation Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Required Skills to Become a Criminal Investigation Definition of a Crime Investigator Roles and Responsibilities of a Criminal Investigation Necessary Skills of a Criminal Investigation Thinking ProcessDecision MakingThe Investigative MindsetThe Code of Ethics The Pathway to Becoming a Criminal Investigation Career as a Criminal Investigation Module 02: An Introduction to a Private Detective What is a Private Detective? Roles and Responsibilities of a Private Detective Duties of a Private Investigator Skills and Characteristics Required to be a Good Private Detective Need and Scope of Private Detective Dangers faced by Private Detective Career as a Private Detective Module 03: Criminal Intelligence An Introduction to Intelligence The intelligence process National Intelligence Model: the United Kingdom Analysis and analytical Process Module 04: Crime Scene Investigation Introduction Policy Goals and Objectives Evidence Collection Actions of the Initial Responding Officer Processing Methodology Narrative Descriptions Crime Scene Photography Module 05: Collecting and Packaging Physical Evidence Locating Physical Evidence Collecting and Packaging Physical Evidence Handling Evidence Packaging Evidence Biological Materials DNA Evidence Maintaining The Chain of Custody Obtaining Standard/Reference Samples Submitting Evidence To The Laboratory Ensuring Crime Scene Safety Module 06: Fingerprints: Your Signature Getting a Grip on Fingerprints Developing The Science: A Trip Through Fingerprint History Measuring bodies: A precursor to fingerprinting Using Ridge Patterns Grouping by arches, loops, and whorls Developing the Henry System Using Chemistry to Expose Prints Cleaning up the Print: Digital Techniques Module 07: DNA Analysis Overview The Function and Structure Of DNA DNA Identification Collection And Preservation of DNA Evidence Preparing DNA Samples For Fingerprinting Summary Module 08: Criminology and Criminal Psychology Criminology Definition of Crime Types of Crime Classification of Crime Psychology and Criminal Psychology Open Source of Information Module 09: Violent Crimes and Cyber Criminology Violence and Conflicts Crime and Social Media Why Cybercrime Occurs The Dark Web Detecting cyber attackers Threat Analysis and Prediction Module 10: Business Theft and fraud Major Types of Fraud and Corruption Identify Theft Crime in the Corporate Sector Corruption and Fraud in Policing Fraud and Corruption in Times of Disaster Module 11: Domestic Investigation and Types Defining Domestic Abuse Role of Investigators in Domestic Abuses Marital cases Divorce cases Child Abuse Elder Abuse Asset investigation Module 12: Victimology Introduction to Victimology A Constructive View Expectations of the Victim Communication of Victimisation Module 13: Dealing with Crime Overview The Investigative Function Supporting Activities Conducting Investigations Organization and Management Module 14: Tracing and Surveillance Techniques Overview Smart Visual Surveillance Gait Recognition Attribute Analysis Surveillance for Security and Defense Module 15: Effective Interrogation Techniques The Search for Truth Psychophysiological Basis of Forensic Assessment Interview vs Interrogation Question Formulation Nonverbal Behavioral Assessment Module 16: Basic Operations of Firearms Introduction Types of Firearms Ammunition Laser Sights Quality Practice Dry Practice GPS of Personal Defense Module 17: Firearms Examination Characteristics of Firearms Ammunition Firearms Evidence Gunshot Residue (GSR) Analysis Collecting Firearms Evidence Handling of Firearms Cartridge Cases Bullets Test Firing Powder Pattern Examination Module 18: Forensic Psychology Introduction Ethical Principles Forensic Science Module 19: The Criminal Justice System in England and Wales Overview What is Criminal Justice Criminal Justice: Functions and Form Criminal Justice In England and Wales Serious and Organized Crime Agency (SOCA) Aims of the Criminal Justice System Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course does not require you to have any prior qualifications or experience. So you can enrol and start learning at your convenience. However, this could be a perfect match for, Anyone interested in this area People interested in Criminology and Criminal Science Students who have recently graduated and are looking for work Intern Lawyer planning to start practice in the criminal law court Those who want to get professional expertise in this field Existing professionals looking for a certificate Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Criminal Investigation course allows you to study at your own speed and grow a quality skillset. Career path The Criminal Investigation course aims to help you get the job-required know-how or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that will help you secure a job as: Private Investigator Criminology External Fraud Analyst Internal Fraud Analyst Criminal Psychologist Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Criminal Investigator at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Criminal Investigator at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Flight Attendant: Flight Attendant Do you have a burning desire to work in the aviation industry? Our Flight Attendant Online Diploma Course is your ticket to a job in the air if you've ever imagined yourself as a part of this elite club. This thorough Flight Attendant Online Diploma Course provides clear explanations of the jobs, first aid, safety, and security-related aspects of flight time. Also, everything is covered in this Flight Attendant Online Diploma Course for airline cabin crew, from learning emergency protocols to comprehending the intricate aircraft layout. Also, this Flight Attendant Online Diploma Course helps to improve your understanding of all of your duties, first aid, and aircraft systems. During this Flight Attendant Online Diploma Course, you can improve your communication, cultural knowledge, and interpersonal skills. Your perspective on networking systems will change after taking this Flight Attendant Online Diploma Course. Enrol in the Flight Attendant Online Diploma Course to fulfil your desire for challenge and adventure! Special Offers of this Flight Attendant: Flight Attendant Course: This Flight Attendant: Flight Attendant Course includes a FREE PDF Certificate. Lifetime access to this Flight Attendant: Flight Attendant Course Instant access to this Flight Attendant: Flight Attendant Course 24/7 Support Available to this Flight Attendant: Flight Attendant Course [ Note: Free PDF certificate as soon as completing the Flight Attendant: Flight Attendant Course] Flight Attendant: Flight Attendant Take your passion for aviation to new heights with our Flight Attendant course, designed to provide you with a comprehensive understanding of the roles and responsibilities on board. This Flight Attendant course covers essential aspects like first aid, safety, and security, ensuring you’re prepared for any scenario during flight time. Additionally, this Flight Attendant training dives into emergency protocols, the intricate layout of aircraft, and core interpersonal skills. Enroll in this Flight Attendant course to enhance your communication, cultural awareness, and technical knowledge, and transform your perspective on networking systems for a rewarding career in the skies. Who is this course for? Flight Attendant: Flight Attendant This Flight Attendant Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Flight Attendant: Flight Attendant To enroll in this Flight Attendant: Flight Attendant Course, students must fulfill the following requirements: Flight Attendant: Good Command over English language is mandatory to enrol in our Course. Flight Attendant: Be energetic and self-motivated to complete our Course. Flight Attendant: Basic computer Skill is required to complete our Course. Flight Attendant: If you want to enrol in our Course, you must be at least 15 years old. Career path Flight Attendant: Flight Attendant You may be eligible for employment offers as a junior cabin crew, cabin crew, senior cabin crew, cabin crew manager, or in-flight trainer after completing this Flight Attendant online diploma course.