4607 Security courses in Tonyrefail delivered Online

Overview This comprehensive course on Complete Microsoft Access Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete Microsoft Access Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Microsoft Access Course. It is available to all students, of all academic backgrounds. Requirements Our Complete Microsoft Access Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 58 lectures • 08:04:00 total length •Orientation to Microsoft Access: 00:39:00 •Create a Simple Access Database: 00:10:00 •Get Help and Configure Options in Microsoft Access: 00:06:00 •Modify Table Data: 00:17:00 •Sort and Filter Records: 00:05:00 •Create Basic Queries: 00:15:00 •Sort and Filter Data in a Query: 00:14:00 •Perform Calculations in a Query: 00:08:00 •Create Basic Access Forms: 00:07:00 •Work with Data on Access Forms: 00:23:00 •Create a Report: 00:12:00 •Add Controls to a Report: 00:12:00 •Enhance the Appearance of a Report: 00:05:00 •Prepare a Report for Print: 00:03:00 •Organize Report Information: 00:15:00 •Format Reports: 00:12:00 •Relational Database Design: 00:16:00 •Create a Table: 00:09:00 •Create Table Relationships: 00:09:00 •Create Query Joins: 00:14:00 •Relate Data Within a Table.avi: 00:04:00 •Work with Subdatasheets from: 00:05:00 •Use Field Validation: 00:16:00 •Use Form and Record Validation: 00:14:00 •Create Parameter Queries: 00:12:00 •Summarize Data: 00:06:00 •Create Subqueries: 00:07:00 •Create Action Queries: 00:05:00 •Create Unmatched and Duplicate Queries: 00:06:00 •Data Normalization: 00:10:00 •Create a Junction Table: 00:04:00 •Improve Table Structure: 00:06:00 •Include Control Formatting in a Report: 00:04:00 •Add a Calculated Field to a Report: 00:05:00 •Add a Subreport to an Existing Report: 00:07:00 •Add Controls to Forms: 00:11:00 •Enhance Navigation and Organization of Forms: 00:14:00 •Apply Conditional Formatting: 00:04:00 •Import Data into Access: 00:08:00 •Export Access Data: 00:06:00 •Link Tables to External Data Sources: 00:05:00 •Create a Mail Merge: 00:02:00 •Create a Macro: 00:08:00 •Restrict Records by Using a Condition: 00:04:00 •Validate Data by Using a Macro: 00:05:00 •Automate Data Entry by Using a Macro: 00:04:00 •Manage a Database: 00:08:00 •Determine Object Dependency: 00:04:00 •Manage a Database: 00:07:00 •Determine Object Dependency: 00:04:00 •Document a Database: 00:04:00 •Splitting a Database for Multiple User Access: 00:05:00 •Implement Security: 00:03:00 •Convert an Access Database to an ACCDE File: 00:04:00 •Package a Database with a Digital Signature: 00:01:00 •Create a Database Switchboard: 00:05:00 •Modify a Database Switchboard: 00:02:00 •Set Start up Options: 00:04:00

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Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

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Supporting families through challenging times requires not only compassion but a clear understanding of the dynamics that shape family life. Our Family Support Worker course is designed to provide you with the essential knowledge and confidence to assist families effectively in a variety of settings. Delivered entirely online, this course allows you to develop your expertise at your own pace, fitting around your lifestyle without the need for physical attendance. Whether you are aiming to enter a new sector or strengthen your current role, this course lays a solid foundation in family welfare, safeguarding, and communication techniques. This CPD-certified programme is tailored to those who wish to make a positive difference by understanding the needs of families and offering appropriate support strategies. With a focus on theory, legislation, and ethical considerations, you’ll gain insight into the crucial aspects of family support work. The content is engaging, straightforward, and crafted to keep you interested while ensuring practical knowledge that enhances your professional profile. It’s the ideal choice for anyone seeking a respected qualification that fits seamlessly into a busy schedule. Learning Outcomes of the Family Support Worker - CPD Certified Training: Understand the importance and necessity of Family Support Work Know the full range of UK laws and regulations that protect families Become aware of the issues that can harm a family unit and drive people apart Gain the ability to resolve issues and bring family members together Learn the opportunities that exist for Support Workers in Social Care Fully understand the reasons why individuals in a family become vulnerable Obtain safeguarding abilities to protect family members Acquire the ability to revive and develop failing relationships in a family The course is developed after thorough research and expertise from seasoned professionals. Having prior learning is extremely helpful if you aim to enter the Health and Care sector as a beginner. This will be delivered exclusively through our online platform, where you completely control your learning experience. You can go through the modules and study materials at your own pace without any restrictions. And you'll receive a recognised certificate as proof of your newly acquired or improved knowledge and skills. Take a step towards reaching your true potential by enrolling in this Family Support Worker - CPD Certified Training! Assist and protect vulnerable or troubled families by training to become a valued Support Worker with this comprehensive course. By studying with us, you'll gain the appropriate skills and knowledge to assess and engage with family units currently experiencing financial or emotional distress. Each of our online modules has been compiled by professionals to actively educate you in all the needed requirements to be a sought-after commodity in the UK Social Care system. In completing this package, you will gain new enlightenment about the needs and problems in society for families in terms of physical hardship, economic security, sickness, and mental health. As a result, you will know how to resolve these issues feasibly and safeguard individuals who are assessed as vulnerable. You will also be taught the UK laws and legislation that protect families. Support UK Social Care and enrol with us today. Course Curriculum: Module 01: Introduction to Family Support Work Module 02: Legislation, Policy and Guidance Module 03: Solving Family Issues - Part 1 Module 04: Solving Family Issues - part 2 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 07: Building Relationships Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Family Support Worker - CPD Certified training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Family Support Worker - CPD Certified training. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £15 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Ready to break into cybersecurity from the ethical side? The Ethical Hacking: 20-in-1 Premium Online Courses Bundle is the ultimate launchpad for aspiring white-hat hackers, IT specialists, and digital security enthusiasts. With job-ready skills across tech, law, and digital communication, this bundle gives you the arsenal employers crave. Description Cybercrime is rising—and so is the demand for those who can stop it. Ethical hackers and cybersecurity specialists are among the most sought-after professionals across tech, government, and finance. This bundle builds your credibility with certifications that reflect multi-layered competencies: legal awareness, programming fundamentals, network resilience, and communication strategy. It’s rare to find such breadth and depth packed into one bundle—especially one that speaks so directly to hiring needs. Whether you’re entering tech, pivoting into security, or adding cybersecurity to your CV, this is your gateway. Get certified across 20 domains without draining your wallet. But fair warning: with digital threats on the rise, employers won’t wait to hire the first qualified applicant. FAQ Q: Who should take this bundle? A: Aspiring ethical hackers, IT professionals, network administrators, developers, and anyone interested in digital security roles. Q: What sectors can this apply to? A: Tech, fintech, government, defence, e-commerce, telecoms, and any data-reliant sector. Q: Are any programming courses included? A: Yes, this bundle includes programming-oriented certifications that add depth to your cybersecurity toolkit. Q: Can I list these certifications on LinkedIn and my CV? A: Absolutely. Each course completion provides a shareable certificate to demonstrate your skills. Q: Do I need prior experience in IT? A: No prior experience is required. This bundle is designed to provide value for newcomers and experienced professionals alike.

Are you ready to take control of your financial future? The Enhancing Your Credit Rating Course offers you the opportunity to gain valuable insights into how credit scores are calculated, how to improve your rating, and how to maintain it effectively. Whether you're looking to secure a loan, mortgage, or simply gain better financial security, this course provides the essential knowledge you need to understand your credit report and take the necessary steps to enhance your creditworthiness. No need for face-to-face meetings or physical attendance – the course is designed for your convenience, accessible online at your own pace. Throughout the course, you will discover proven strategies to raise your credit score, the importance of managing credit responsibly, and how to navigate through any obstacles that may be holding you back. You’ll learn how to assess your credit report for inaccuracies, manage outstanding debts, and improve your financial habits in a straightforward, engaging way. This course isn’t just about numbers – it’s about making smarter financial decisions that will set you up for success, both now and in the future. Start taking control of your credit rating today, and enjoy the benefits of a better financial standing! Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Understanding Credit Scores Module 02: Basics of Credit Reports Module 03: Factors Influencing Credit Scores Module 04: Identifying and Disputing Errors on Credit Report Module 05: Strategies for Building and Sustaining a Positive Credit Profile Module 06: Additional Tools and Resources for Credit Improvement Module 07: Best Practices for Responsible Credit Card Management Learning Outcomes Analyse credit scores' impact on financial well-being for informed decision-making. Demonstrate proficiency in interpreting and navigating credit reports effectively. Implement strategies to identify and rectify errors within credit reports. Develop a comprehensive understanding of factors influencing credit scores. Formulate and execute effective strategies for building and maintaining a positive credit profile. Utilise additional tools and resources to enhance and sustain credit improvement. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aiming to enhance their financial literacy. Those seeking to understand and improve their creditworthiness. Young professionals navigating the complexities of personal finance. Anyone looking to secure their financial future through smart credit management. Individuals aspiring to make informed decisions about credit-related matters. Those committed to building a positive credit history for long-term financial stability. Individuals seeking practical insights into responsible credit card management. Anyone wanting to master the art of credit improvement for financial success. Career path Financial Advisor Credit Analyst Loan Officer Banking Customer Service Representative Financial Education Consultant Debt Counsellor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Managers and leaders use power every day, many feel reluctant to use it or even to admit that it is part of their job. However, using power effectively is an important skill and by developing influencing techniques can lead to increased effectiveness in a team. This course describes the sources of power and strategies and assesses your abilities in line with these. Power should contribute to organisational goals, respect human rights and conform to standards of equality and justice.