4542 Security courses in Stanley delivered Online

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IBM Integration Bus administrators and developers who administer IBM Integration Bus. Overview After completing this course, you should be able to:Install and configure an IBM Integration Bus instanceEstablish, maintain, and manage an integration nodeAdminister IBM Integration Bus components and message flow applications by using the IBM Integration web user interface and command interfaceConfigure connectivity to IBM MQ to enable IBM Integration Bus to get messages from, or put messages to, queues on a local or remote queue managerImplement IBM Integration Bus administration and message flow securityUse problem determination aids to diagnose and solve development and runtime errorsUse the IBM Integration web user interface to generate and display message flow statisticsUse IBM MQ or MQTT to publish and subscribe to IBM Integration Bus topicsImplement an IBM Integration Bus global cache to store, reuse, and share data between integration nodesUse workload management policies to adjust the processing speed of messages and control the actions that are taken on unresponsive flows and threadsUse the IBM Integration web user interface and a database to record events and replay messagesEnable an integration node to connect to a database with ODBC and JDBCConfigure a Java Message Services (JMS) provider for use with the JMS nodesConfigure IBM Integration Bus for the secure file transfer protocol (SFTP)Find and install IBM Integration Bus SupportPac components In this course, students learn how to administer IBM Integration Bus on distributed operating systems, such as Windows and AIX, by using the IBM Integration Bus administrative interfaces. Course Outline Course introduction IBM Integration Bus overview Product installation, configuration, and security planning Exercise: Integration node setup and customization Connecting to IBM MQ Exercise: Connecting to IBM MQ Administration in the IBM Integration Toolkit Exercise: Using the IBM Integration Toolkit Administration basics Exercise: Administering the IBM Integration Bus runtime components Implementing IBM Integration Bus administration security Exercise: Using file-based security to control administration access Exercise: Using queue-based security to control administration access Implementing IBM Integration Bus message flow security Administering web services and web service security Exercise: Implementing web services and web services security Diagnosing problems Exercise: Using problem diagnosis tools Exercise: Identifying runtime problems Monitoring the integration node and message flow performance Publish/subscribe implementation overview Exercise: Viewing runtime statistics Configuring IBM Integration Bus for high availability Exercise: Administering workload management policies Monitoring, recording, and replaying message flow events Exercise: Recording and replaying message flow data Extending IBM Integration Bus Course summary Additional course details: Nexus Humans WM646 IBM Integration Bus V10 System Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM646 IBM Integration Bus V10 System Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Network administrators, IT managers, VMware partners, and individuals responsible for implementing and managing the NSX-T Data Center Federation. Overview By the end of the course, you should be able to meet the following objectives: Describe the Federation architecture and use cases Deploy and configure Global Managers and sites Import network components from the Local Manager to a Global Manager Describe different topologies and deployment methods Describe layer 2 connectivity Describe East-West routing Describe North-South routing Configure security regions, groups, and rules Describe various Disaster Recovery scenarios This three-day, hands-on training course provides you with the knowledge and skills to achieve competency in deploying, configuring, and managing the VMware NSX-TTM Data Center Federation. This course first introduces you to the architecture of the NSX-T Data Center Federation and then covers all features and functionality offered in the Federation, including the deployment of logical switching, logical routing, and security policies across multiple sites. Finally, the course describes various disaster recovery scenarios for the Federation. Course Introduction Introductions and course logistics Course objectives Introduction to Federation Describe the Federation and its use cases Explain the Federation architecture Describe the Federation components Deploy and register active/standby Global Managers and sites Import network components from a Local Manager to the Global Manager Federation Deployment and Topologies Explain different supported and non-supported topologies for the Federation Describe different deployment methods for the Federation Create and configure Remote Tunnel Endpoints (RTEs) Configuring Federation Switching and Routing Understand the prerequisites to configure stretched segments, Tier-1, and Tier-0 gateways Configure stretched Tier-1 gateways Configure stretched segments Configure stretched Tier-0 uplinks Configure stretched Tier-0 gateways Federation Packet Walks Describe layer 2 connectivity and MAC learning Describe East-West packet walkthrough Describe South-North packet walkthrough Federation Security Describe Federation security Explain different configuration workflows for Federation security Define Federation security components Configure security groups, policies, and rules from the Global Manager Discuss examples of groups in different spans Discuss global rule realization examples High Availability and Disaster Recovery Describe high availability leading practices in the Federation Describe failure and disaster recovery scenarios for the Federation Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX-T Data Center: Multisite Deployments with Federation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX-T Data Center: Multisite Deployments with Federation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview Information Technology forms the backbone of modern industries, driving innovation, optimising processes, and connecting the global community. Our comprehensive "Functional Skills IT" course serves as your gateway to this dynamic and highly rewarding field. The Functional Skills IT course is also for beginners and individuals looking to bolster their IT knowledge. This course thoroughly explores IT essentials, encompassing hardware, software, networking, and virtualisation. With expert guidance and engaging learning materials, you'll acquire the functional skills necessary to thrive in the IT industry.Recent statistics reveal that the global IT sector is experiencing unprecedented growth, with an annual expansion rate of 5.2%, resulting in a worldwide surge in IT job opportunities.Take advantage of this chance to future-proof your career in Information Technology. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Functional Skills - IT. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills - IT is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 38 lectures • 01:59:00 total length •Unit 1: Introduction: 00:01:00 •Unit 2: Course Outline: 00:06:00 •Unit 1: Facts about Information Technology (IT): 00:05:00 •Unit 2: What is Information Technology & How IT Works: 00:02:00 •Unit 1: IT Components: 00:02:00 •Unit 1: What is Hardware: 00:02:00 •Unit 2: Examples of Computer: 00:02:00 •Unit 3: Computer Hardware Manufacturers: 00:04:00 •Unit 4: Hardware Jobs: 00:05:00 •Unit 1: What is Operating System: 00:02:00 •Unit 2: Examples of Operating System: 00:08:00 •Unit 3: Operating System Jobs: 00:10:00 •Unit 4: OS Tools Related Jobs: 00:02:00 •Unit 1: What is Application/Software: 00:03:00 •Unit 2: Software Building Tools and Languages: 00:03:00 •Unit 3: Software/Application Building Jobs: 00:03:00 •Unit 4: Software/Application User Jobs: 00:03:00 •Unit 1: What is Computer Networking: 00:02:00 •Unit 2: Computer Network Companies: 00:02:00 •Unit 3: Network Jobs: 00:04:00 •Unit 1: What is Computer Security: 00:02:00 •Unit 2: Security Companies: 00:01:00 •Unit 3: Security Jobs: 00:03:00 •Unit 1: How Information Flow within IT: 00:02:00 •Unit 2: Enterprise Level IT Components: 00:02:00 •Unit 1: What is Storage: 00:05:00 •Unit 2: Storage Companies and Technologies: 00:02:00 •Unit 3: Jobs in Storage: 00:02:00 •Unit 1: What is Database: 00:02:00 •Unit 2: Database Type and Technologies: 00:04:00 •Unit 3: Database Jobs: 00:02:00 •Unit 1: What is Virtualisation: 00:03:00 •Unit 2: What is Cloud Technology: 00:02:00 •Unit 3: Virtualisation and Cloud Companies: 00:02:00 •Unit 4: Virtualisation and Cloud Jobs: 00:02:00 •Unit 1: IT Management Jobs: 00:03:00 •Unit 2: Other IT Jobs: 00:09:00 •Assignment - Functional Skills - IT: 00:00:00

Duration 2 Days 12 CPD hours This course is intended for Oacle Database Administrators System Administrators Developers Overview Understand the concept, benefits, configuration, and usage of the new features and enhancements in database overall area Understand the concept, benefits, configuration, and usage of the new features and enhancements in the security area Understand the concept, benefits, configuration, and usage of the new features and enhancements in the availability area Understand the concept, benefits, configuration, and usage of the new features and enhancements in the performance area Understand the concept, benefits, configuration, and usage of the new features and enhancements in big data and data warehousing area Understand the concept, benefits, configuration, and usage of the new features and enhancements in diagnosability area Understand the concept, benefits, configuration, and usage of the new features and enhancements in sharding area The course provides the Oracle Database 19c new features and enhancements related to database overall, security, availability, performance, data warehousing, and diagnosability. In the lessons, you learn the new and enhanced features of Oracle Database 19c amongst different areas such as database overall, security, availability, performance, big data and warehousing, and diagnosability. Using General Database Overall EnhancementsUsing Security EnhancementsUsing Availability EnhancementsUsing Performance EnhancementsUsing Big Data and Data Warehousing EnhancementsUsing Diagnosability EnhancementsSharding Enhancements

Description: Microsoft SharePoint is an excellent web application that is designed to help multiple users to share documents and exchange ideas. The Microsoft SharePoint 2016 For Site Owners guides the experienced users of Microsoft SharePoint how to create and manage sites. In the course, you will be able to learn how to create new sites and how to manage the sites, libraries, lists or how to change site settings, etc. After completing the course, you will be able to manage the site options. Finally, the Microsoft SharePoint 2016 For Site Owners allows you how to work effectively with the web-based application and make you an expert to work collectively with your friends and colleagues. Learning Outcomes: Create and design SharePoint sites Management of document library, the site assets library, and adding wikis for sites How to add blogs and adding & configuring lists like - announcement list, task list, contact list, calendar lists and custom lists Site setting management through search options, administration settings and navigation settings Managing access rights through site permission configuration, security options and security components Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Site Owners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Site Owners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Creating a New Site Create a Site 00:45:00 Design Your SharePoint Site 01:00:00 Adding and Configuring Libraries Configure a Document Library for a Team Site 01:30:00 Configure the Site Assets Library for a Site 00:45:00 Add a Wiki to your Site 00:45:00 Adding and Configuring Lists Add an Announcement List 00:45:00 Add a Task List 00:30:00 Add Contact and Calendar Lists 00:45:00 Add a Blog 00:30:00 Add a Custom List 01:30:00 Configuring Site Settings Configure Site Search Options 00:30:00 Configure Site Administration Settings 00:30:00 Configure Site Navigation Settings 00:45:00 Assigning Permissions and Access Rights Configure Site Permissions and Security Options 01:00:00 Activities Activities - Microsoft SharePoint 2016 For Site Owners 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Site Owners 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Site Owners 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Windows 7 Advanced - Video Training Course is intended for users who has experience with Windows 7. You will be able to learn some of the advanced techniques in this operating system. These include file management, protection techniques, user accounts, installing devices and printers, etc. Firstly, you will learn details about the account management. On a PC, there are two account types: administrator and standard user. As an administrator, you will be able to make changes in system settings which a standard user won't be able to do so. You will also learn to install the devices and printers successfully in your Windows 7 and use them without hindrance. And finally, you will learn about file management and security; you can set file attributes, change view settings, etc. which will keep your files and folders secure. This knowledge will help you in any IT and relevant field jobs. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Advanced - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Advanced - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. User Accounts Account Management FREE 00:09:00 Password Management 00:04:00 Devices and Printers Devices 00:04:00 Printers 00:02:00 File Management and Protection File and Folder Management 00:03:00 File Protection 00:06:00 Programs and Utilities Disk Maintenance 00:04:00 System Restore 00:02:00 Troubleshooting 00:05:00 Networks and Mobile Computing Networks 00:14:00 File and Printer Sharing 00:05:00 Offline Files 00:02:00 Remote Assistance 00:01:00 Power Settings and Plans 00:06:00 Security User Account Control 00:03:00 Windows Firewall 00:03:00 Windows Update 00:02:00 Malware Protection 00:05:00 Internet Explorer Security and Privacy 00:08:00 Mock Exam Mock Exam- Microsoft Windows 7 Advanced - Video Training Course 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Advanced - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to embark on an enlightening journey of wisdom with the Maintenance Support bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Maintenance Support. Delve into eight immersive CPD Accredited courses, each a standalone course: IT Administration and Networking IT Helpdesk Administrator Training Advance Windows 10 Troubleshooting for IT HelpDesk Electronic & Electrical Devices Maintenance & Troubleshooting PAT Training Course Building Your Own Computer Course CompTIA IT Fundamentals ITF+ (FCO-U61) Computer Networks Security from Scratch to Advanced Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Maintenance Support bundle illuminate your path to wisdom. The Maintenance Support bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Maintenance Support package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Maintenance Support bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Maintenance Support community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Maintenance Support bundle. Establish robust bases across each course nestled within the Maintenance Support bundle. Decipher intricate concepts through the articulate content of the Maintenance Support bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Maintenance Support bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Maintenance Support bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Maintenance Support bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Maintenance Support bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Maintenance Support bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Maintenance Support journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Maintenance Support bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Maintenance Support bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Overview In today's interconnected world, the art of seamless communication takes importance. Enter the realm of 'Zoom Meeting Course', your passport to mastering the dynamics of virtual interaction. Navigate the digital maze confidently, from understanding the core of Zoom to embracing its extensive features, ensuring you're equipped to face any online meeting challenge. Engage yourself in a meticulously crafted course curriculum, each module unravelling a layer of Zoom tailored to empower your digital communication journey. With the online ecosystem evolving, why stay behind? Leap forward with the prowess of Zoom under your belt. Learning Outcomes Learn the fundamental concepts and benefits associated with Zoom Meetings. Learn techniques to bolster security during virtual interactions. Develop the proficiency to create and manage personal Zoom accounts. Learn the distinct duties and navigation methods for both hosts and participants. Diving into the broader functionalities of Zoom, such as webinars, ensuring a holistic understanding. Why buy this ZOOM Meeting Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the ZOOM Meeting Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This ZOOM Meeting Course is ideal for Enthusiasts eager to comprehend contemporary virtual platforms. Tutors aiming for flawless online teaching sessions. Business leaders focusing on enhanced remote coordination. Individuals yearn for protected digital interactions with peers or loved ones. Visionaries planning to venture into the world of webinars. Prerequisites This ZOOM Meeting Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ZOOM Meeting Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Virtual Collaboration Specialist - Average Salary: £32,000 - £42,000 Per Year Remote Engagement Coordinator - Average Salary: £28,000 - £38,000 Per Year Online Instruction Facilitator - Average Salary: £27,000 - £37,000 Per Year Digital Meeting Strategist - Average Salary: £35,000 - £45,000 Per Year Webinar Organiser - Average Salary: £30,000 - £40,000 Per Year Virtual Security Consultant - Average Salary: £40,000 - £52,000 Per Year Course Curriculum ZOOM Meeting Course Module 01: Introduction 00:02:00 Module 02: What is Zoom Meeting? 00:03:00 Module 03: Why Use Zoom? 00:02:00 Module 04: Tighter Security 00:06:00 Module 05: Create Zoom Account 00:02:00 Module 06: Navigating Zoom as a Participant 00:03:00 Module 07: Scheduling a Meeting 00:04:00 Module 08: Navigating Zoom as the Host 00:07:00 Module 09: Live on Zoom as a Participant 00:05:00 Module 10: Live on Zoom as a Host 00:07:00 Module 11: Zoom Webinar Introduction 00:02:00 Module 12: Closing Remarks 00:01:00 Assignment Assignment - ZOOM Meeting Course 00:00:00

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Use Solidity, Remix, Ganache, Geth, Metamask, Truffle, and more to make Blockchain Dapps! Includes cryptocurrency know-how