Unlock the key to a successful career in banking with our Bank Teller Course: Customer Service and Financial Transactions. Master essential skills, from accurate cash handling to fraud prevention, guided by industry experts. Learn about UK banking regulations, ethical conduct, and provide stellar customer service. Join us for a transformative learning experience and embark on a rewarding journey in the dynamic world of finance.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Description: Payroll is a very big part of any company, as it helps manage the company's finances when it comes to employee salaries. There is a huge demand for people who can use their skills in this department as there are a lot of numbers that need to be taken care of. If you already have an accounting degree but would like to focus on payroll then you should definitely get this Diploma in Payroll Management course. The course starts with explaining to you what payroll is and the principles of payroll systems - including positive and negative pay. Then you move onto the confidentiality and security information section of the course before following into effective payroll processes. You will also learn to increase the efficiency of payroll management before addressing risk and time management aspects. Furthermore you will get more information on personal filing, net and gross pay and so much more. The course is well balanced and goes quite in depth into payroll management, and getting it will help you focus more on payroll management as a career. Who is the course for? People who are interested in learning how payroll works for large organisations Professionals seeking to get into a payroll or accounting related job Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Payroll Management is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Accounting manager Accounting assistant Payroll manager Diploma in Payroll Management What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Diploma in Payroll Management 00:20:00 Final Exam Final Exam- Diploma in Payroll Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description Introduction to Payroll Systems Diploma Payroll is the procedure by which employers reimburse the employee for the amount of work that he or she has done. Though payroll seems like everyday duty, there are many complicated aspects including, taxes and maintaining accuracy that needs to be performed with utmost caution. Software on the payroll system helps manage the long list of data with exactness and perform the calculation without minimum error. A specialised course in payroll systems is important for those who are entrusted with managing intricate processing systems. The course provides detailed information about the system and how to deal with the various unique situations that occur within the payroll system. This course will allow the learners to generate reports on payroll functions that are necessary to undertake numerous supervisory and management tasks. Learners are also exposed to leave accrual and hiring and separation policies. The course aims to provide primary knowledge and understanding of processes involving basic calculations and the preparation of payroll. Learners will also acquire knowledge about payroll processes, procedures and the skills required in undertaking routine as well as some special tasks. The course will also help the learner identify employees' pay differentiation and entitlements. It will enable them to make calculations in relation to gross and net pay. They will also be able to comprehend the necessity of accuracy and security while performing jobs related to payroll. This course will give the learners an opportunity to produce academic validation for their skills and knowledge in order to display their abilities to employers and secure a position. It will empower the takers with all the necessary know-how to be efficient workers in the area. This course enables the learner to process all types of calculations leading to the final net wages figure following all legal and organisational formalities and confidentialities. What You Will Learn 1: INTRODUCTION AND STARTERS AND LEAVERS - MANUAL SYSTEM 2: GROSS PAY AND STATUTORY PAY 3: THE PAYE REGIME AND THE NIC REGIME 4: STATUTORY AND VOLUNTARY DEDUCTIONS AND NET PAY 5: PAYSLIPS 6: RTI AND THE PAYROLL SYSTEM AND WORKING THE COMPUTERISED PAYROLL SYSTEM Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Level 1 Diploma in Tourism and Hospitality Management Master Hospitality Management fundamentals, dive into Hospitality Management recruitment strategies, and specialize in front office and housekeeping. Conquer engineering and food and beverage operations in Hospitality Management. Learning Outcomes: Define Hospitality Management's key sectors. Assess Recruitment in Hospitality Management. Operate Front Office in Hospitality Management. Manage Housekeeping and Engineering effectively. Oversee Food and Beverage in Hospitality Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Tourism and Hospitality Management Course Syllabus Hospitality Management Basics: Gain a foundational grasp of Hospitality Management. Understand the breadth and scope of the Hospitality Management industry, including trends and key sectors. Recruitment: Learn the nuances of recruitment within the Hospitality Management sphere. Gain skills in staff development and training specific to Hospitality Management. Front Office: Master front office operations framed by Hospitality Management. Understand guest services, reservations, and how Hospitality Management affects check-in and check-out procedures. Housekeeping, Engineering, and Security: Delve into housekeeping and engineering under the umbrella of Hospitality Management. Master cleanliness standards, maintenance protocols, and Hospitality Management best practices in security. Food and Beverage: Engage deeply with food and beverage operations within Hospitality Management. Learn the art of menu planning, customer service, and creating memorable dining experiences in line with Hospitality Management standards. Marketing and Sales in Hospitality: Explore Hospitality Management strategies for effective marketing and sales. Learn how to attract guests and promote services under the principles of Hospitality Management.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that businesses in the UK lose an average of £10,000 per employee every year due to poor document management? A study by the Chartered Institute of Legal Executives, a staggering 30% of legal professionals waste time searching for misplaced documents each week! Imagine the impact that could have on your company's success. In today's information age, effectively managing and controlling documents is crucial. This Document Control & Legal Secretary course bundle equips you with the skills to ensure accuracy, streamline processes, and keep your organisation running smoothly. This Document Control & Legal Secretary Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Legal Secretary Course 02: Document Control Course 03: Workplace Confidentiality Course 04: Minute Taking Our Document Control & Legal Secretary bundle covers a wide range of topics, including legal secretarial duties, document control and Records Management,workplace confidentiality, and effective minute-taking. You'll gain proficiency in managing correspondence, scheduling appointments, drafting legal documents, maintaining client files, document creation, revision, distribution, archiving, and compliance with legal and regulatory requirements. Additionally, you'll learn best practices for safeguarding sensitive information, maintaining client privacy, and ensuring data security within the workplace and much more... Learning Outcomes of Document Control & Legal Secretary Implement document control procedures for efficient information management. Identify and apply legal requirements for document handling. Maintain confidentiality of sensitive information within the workplace. Develop clear and concise minute-taking skills for accurate meeting records. Utilize technology for document creation, storage, and retrieval. Enhance collaboration and communication through effective document control. Enrol in this Document Control & Legal Secretary Bundle today and empower yourself to take your career to the next level. Why Choose Our Document Control & Legal Secretary Bundle? Get a Free CPD Accredited Certificate upon completion of Document Control & Legal Secretary Get a free student ID card with Document Control & Legal Secretary Training The Document Control & Legal Secretary is affordable and simple to understand Lifetime access to the Document Control & Legal Secretary course materials The Document Control & Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters and much more... Course 02: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation Course 03: Workplace Confidentiality Module 01 Introduction to workplace confidentiality Module 02 Business Etiquettes and Types of Confidentiality Module 03 The Importance of Confidentiality Module 04 Confidentiality with Co-workers Module 05 Preventing Confidentiality Breach Module 06 How Employers Can Protect Confidential Information Course 04: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This Document Control & Legal Secretary bundle is ideal for: Admin Assistants Legal Professionals Project Coordinators Business Owners Information Specialists Requirements You will not need any prior background or expertise to enrol in this Document Control & Legal Secretary bundle. Career path This Document Control & Legal Secretary bundle will allow you to kickstart or take your career in the related sector to the next stage. Document Controller Records Manager Legal Secretary Information Security Specialist Knowledge Management Officer Business Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Starting the journey on the 'Functional Skills IT/ICT Level 2' course unlocks a world of digital prowess, essential in today's tech-driven era. Learners will explore the essentials of system hardware, understand the nuances of operating systems, and gain crucial insights into data storage and sharing. Moreover, the curriculum extends to practical skills in setting up and configuring both PCs and mobile devices, ensuring a well-rounded understanding of modern technology. As the course progresses, students will delve into the complexities of network and internet connectivity, IT security, and efficient computer maintenance. The final stages of the course focus on specialised areas like troubleshooting, database understanding, and software development, equipping learners with the knowledge to excel in the evolving tech landscape. Learning Outcomes: Acquire comprehensive knowledge of computer usage, system hardware, and peripherals. Master skills in configuring and managing PCs and mobile devices. Develop proficiency in data storage, file management, and application software usage. Gain expertise in network connectivity, IT security, and computer maintenance. Understand database systems and acquire skills in software development and implementation. Why buy this Functional Skills IT course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Functional Skills IT/ ICT Level 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Functional Skills IT course for? Individuals seeking foundational and advanced Functional IT skills. Aspiring IT professionals aiming to broaden their technical knowledge. Students pursuing a career in the information technology sector. Employees looking to enhance their IT competencies in the workplace. Entrepreneurs need technical skills for business management. Prerequisites This Functional Skills IT/ ICT Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Functional Skills IT/ ICT Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path IT Support Specialist: £20,000 - £30,000 per annum Network Administrator: £25,000 - £35,000 per annum Database Manager: £30,000 - £45,000 per annum Software Developer: £25,000 - £50,000 per annum Systems Analyst: £35,000 - £55,000 per annum Cybersecurity Analyst: £30,000 - £60,000 per annum Course Curriculum Section 01: How People Use Computers The Case for Computer Literacy 00:03:00 Features Common to Every Computing Device 00:02:00 Common General-Purpose Computing Devices 00:02:00 Networks of Computing Devices 00:04:00 Remotely-Accessed Computer Systems 00:04:00 Specialized Computer Systems 00:02:00 Specialty I/O Devices 00:01:00 Section 02: System Hardware CPUs 00:03:00 Passive and Active Cooling 00:03:00 RAM and Active Memory 00:05:00 Motherboards 00:03:00 Power Supplies 00:03:00 AMA - Ask Me Anything about System Hardware 00:07:00 Section 03: Device Ports and Peripherals Ports and Connectors 00:03:00 General Use I/O Devices 00:03:00 AMA - Ask Me Anything about I/O, Ports and Peripherals 00:07:00 Section 04: Data Storage and Sharing Basics of Binary 00:04:00 Storage Technologies 00:04:00 Mass Storage Variation 00:03:00 AMA - Ask Me Anything about Data Storage and Sharing 00:07:00 Section 05: Understanding Operating Systems Operating System Functions 00:04:00 Operating System Interfaces 00:05:00 AMA - Ask Me Anything about Understanding OS's 00:05:00 Section 06: Setting Up and Configuring a PC Preparing the Work Area 00:02:00 Setting up a Desktop PC 00:01:00 Completing PC Setup 00:04:00 AMA - Ask Me Anything about Setting up and Configuring a PC 00:09:00 Section 07: Setting Up and Configuring a Mobile Device Personalizing a Tablet 00:08:00 AMA - Ask Me Anything about Mobile Devices Part 1 00:07:00 AMA - Ask Me Anything about Mobile Devices Part 2 00:07:00 Section 08: Managing Files File Management Tools 00:02:00 File Manipulation 00:06:00 Backups 00:03:00 AMA - Ask Me Anything about Managing Files 00:08:00 Section 09: Using and Managing Application Software Walking Survey of Applications 00:03:00 Managing Applications 00:03:00 Applications and Extensions 00:04:00 AMA - Ask Me Anything about Working with Applications 00:07:00 Section 10: Configuring Network and Internet Connectivity Wi-Fi Setup 00:06:00 Going High Speed 00:03:00 Setting Up and Sharing Printers 00:05:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 1 00:07:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 2 00:05:00 Section 11: IT Security Threat Mitigation Physical Security 00:05:00 Password Management 00:03:00 Clickworthy 00:03:00 Perils of Public Internet 00:02:00 AMA - Ask Me Anything about IT Threat Mitigation Part 1 00:07:00 AMA - Ask Me Anything about IT Threat Mitigation Part 2 00:08:00 Section 12: Computer Maintenance and Management Power Management 00:02:00 Cleaning and Maintaining Computers 00:02:00 Trash it or Stash it? 00:02:00 AMA - Ask Me Anything about Computer Maintenance and Management 00:11:00 Section 13: IT Troubleshooting Troubleshooting 101 00:03:00 AMA - Ask Me Anything about Troubleshooting Computers Part 1 00:10:00 AMA - Ask Me Anything about Troubleshooting Computers Part 2 00:11:00 Section 14: Understanding Databases Introduction to Databases 00:06:00 Database Details 00:06:00 AMA - Ask Me Anything about Databases 00:06:00 Section 15: Developing and Implementing Software Introduction to Programming 00:04:00 Programming with a PBJ Sandwich 00:08:00 AMA - Ask Me Anything about Databases 00:06:00
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course overview Learn the essential site management and security technique from this Site Management Safety Training course and ensure the best and safest working environment for your team. This course will assist you to maintain all the regulation of site management and boost your productivity in no time. The Site Management Safety Training course is one of the most demanding course about site management. You'll get to know abut the skills you need to have to work in the construction sector. You'll learn the rules and regulations of site management, best practices and safety measures. This course will strengthen your basics and enhance your understanding about site management. The interactive and easily understandable lessons will teach you site management techniques effectively. Please Note: This Site Management Safety Training Course isn't endorsed or related to CITB. Therefore, the certificate issued after the successful completion of the course won't be recognised by CITB. Learning outcomes Learn about the principles of site management Know about the safety procedures and its importance in site management Ensure the safety of the staffs while working in a site Be able to assess risk Familiarise with risk management procedures Be able to mitigate risks when working with electricity and scaffolding Learn about the safety in excavation areas and confined spaces Who Is This Course For? Anyone interested in learning site management most efficiently can take this Site Management Safety Training course. The skills gained from this training will provide excellent opportunities for career advancement. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Site Management Safety Training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Site Managers Property Supervisors Project Managers Site Instructors Security Professionals Site Supervisors Site Management Safety Training Module 01: Health and Safety at Work 00:22:00 Module 02: Site Set-Up 00:34:00 Module 03: Construction Design and Management (CDM) Regulations 00:17:00 Module 04: Risk Identification, Assessment and Management 00:31:00 Module 05: Behavioural Safety 00:22:00 Module 06: Management of Occupational Health 00:34:00 Module 07: Electricity 00:31:00 Module 08: Working at Height 00:29:00 Module 09: Scaffolding 00:21:00 Module 10: Excavations and Confined Space 00:37:00 Module 11: Demolition 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00