This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.
This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.
Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
This course is intended to provide you with the information you needed to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.
The Hospitality & Restaurant Management (HRM) course is designed for individuals seeking a solid understanding of the key principles that shape the hospitality and restaurant industry. Whether you are looking to manage a restaurant or handle the operations of a hospitality business, this course equips you with the knowledge to make informed decisions and develop strategies that drive business success. We cover essential topics such as customer service excellence, operational management, and financial strategies within the hospitality sector. Throughout this course, you will learn how to tackle the challenges faced by managers in a fast-paced, customer-focused environment. The course content has been carefully crafted to help you gain a clear understanding of both the theoretical and practical aspects of hospitality and restaurant management, without the need for any physical attendance. Gain insights on how to lead teams, manage finances, optimise resources, and build a thriving environment for your staff and customers. This course is ideal for anyone looking to elevate their career in the hospitality sector, as well as business owners keen to streamline their operations. Key Features: CPD Accredited Hospitality & Restaurant Management Course. Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Hospitality & Restaurant Management course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of this Hospitality & Restaurant Management (HRM) Course: Module 01: An Overview of Hotel Industry Module 02: The Process of Development and Training in Hospitality Industry Module 03: Management of Front Office Operations Module 04: Management of Housekeeping, Engineering and Security Operations Module 05: Management of Service Quality in Hospitality Industry Module 06: Customer Satisfaction Module 07: An Overview of the Restaurant Industry Module 08: Restaurant Layout Management and Legal Requirements Module 09: Menu Planning Module 10: Drinks Management Module 11: Purchasing, Receiving, Inventory, and Storage Module 12: Finding, Recruiting, and Training Employees Module 13: Running a Safe and Clean Restaurant Module 14: Customer Relations and Marketing Policy Learning Outcomes: Analyze the hotel & Restaurant Management industry, understanding its structure and dynamics. Demonstrate proficiency in front office operations and customer service. Execute effective housekeeping, engineering, and security management strategies. Implement quality management practices to enhance service standards. Develop expertise in restaurant layout, menu planning, and customer relations. Master the skills of purchasing, inventory, and employee recruitment in restaurants. Accreditation All of our courses are fully accredited, including this Hospitality & Restaurant Management (HRM) Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective inRestaurant Management. Certification Once you've successfully completed your Hospitality & Restaurant Management (HRM) Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Hospitality & Restaurant Management (HRM) Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Hospitality & Restaurant Management (HRM) courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality & Restaurant Management (HRM) Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Hospitality & Restaurant Management (HRM) course is ideal for: Individuals aspiring to excel in hotel and restaurant management roles. Professionals seeking in-depth knowledge of hospitality and restaurant operations. Entrepreneurs planning to establish or manage their own restaurants. Career changers aiming to enter the dynamic hospitality and restaurant industry. Requirements Learners do not require any prior qualifications to enrol on this Hospitality & Restaurant Management (HRM) Course. You just need to have an interest in Hospitality & Restaurant Management . Career path After completing this Hospitality & Restaurant Management (HRM) Course you will have a variety of careers to choose from. The following job sectors of Hospitality & Restaurant Management (HRM) Course are Hotel Manager - £30K to 60K/year Restaurant Manager - £25K to 45K/year Front Office Manager - £25K to 40K/year Housekeeping Manager - £23K to 35K/year Food and Beverage Manager - £28K to 50K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Step into the fast-paced world of hospitality management with this comprehensive course. Covering everything from front office operations to e-hospitality, this course equips you with the skills needed to excel in various hospitality roles. Learn to manage service quality, master marketing strategies, and navigate financial aspects in the industry.
This complete course is designed for beginners who have never built a WordPress website (or any website for that matter). You will learn how to use WordPress to build your website and best of all, WordPress is free, and you do not need to write any code to achieve this.
Did you realise that each business, by law, needs to keep books? Additionally, it is a legal prerequisite to issue sales invoices and keep accounts records for at least six years, so it is basic that organisations have an adequate and reasonable accounting framework set up. That is the reason there is an interest for qualified bookkeepers, and when you study with John's Academy, you will think that it's less demanding to land a position since you will have a perceived qualification on your CV. In this course, you will have a closer look at the role of a bookkeeper and the importance of that role in the business accounting process. You will then examine different types of business documents and reasons for record retention, filing and security. The terms Assets, Liabilities, Capital, Income and Expenditure will also be explained. In addition to this, we will also carry out some calculations using the Accounting Equation. Course Highlights Bookkeeping & Payroll Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Bookkeeping & Payroll Management Diploma into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Bookkeeping & Payroll Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Bookkeeping & Payroll Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Bookkeeping & Payroll Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Bookkeeping Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Book Keeping & Payroll Management Diploma 00:20:00 Final Exam Final Exam- Book Keeping & Payroll Management Diploma 00:20:00
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support