3296 Security courses in Oxted delivered On Demand

Do you need a qualification in data protection or are you thinking about learning more about data protection for your organisation? The BCS Foundation Certificate in Data Protection designed for those who need to have an understanding of data protection, and the GDPR in particular, to do their job and knowledge of data protection law would be effective in their role.

Unlock the doors to a thriving career in the tech industry with our comprehensive IT Support Technician Course. From mastering computer hardware and software to diving into networking, cybersecurity, and cloud computing, gain the skills and knowledge essential for success. Elevate your professional profile with hands-on troubleshooting experience and develop the expertise needed to excel in the dynamic world of information technology. Join us on this transformative journey and build a solid foundation for a rewarding career as an IT Support Technician.

This course will help you unlock the full potential of Microsoft Outlook. From beginners to experienced users, this course covers everything you need to know to efficiently manage emails, appointments, tasks and more. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand Outlook interface options Learn how to send and receive an email in Outlook Get acquainted with account settings in Outlook Know the rules and alerts settings Learn how to export and import rules and alerts in Outlook Know opening options in File Outlook Learn how to create a folder in Outlook Know how to change Outlook-style Understand how to use the quick-access toolbar Learn how to fix a new appointment in Outlook Know how to respond to an email in Outlook Understand the complete guide of send and receive Microsoft Outlook Course Overview This interactive course will give you a brief overview of the outlook environment, steps to open the outlook, interface options, and the process to send and receive an email in Outlook. You will learn how to send and receive email in Outlook with attachments. This Microsoft outlook course will acquaint you with account settings, automatic replies, mailbox settings, rules and alert settings. You will learn how to export and import rules and alerts in Outlook and open options in File Outlook. By the end of the course, you will have a solid understanding of getting started with Outlook, the File menu, how to send a new email in outlook and much more. Who should take this course? This Microsoft outlook course course is perfect for those who want to thoroughly understand the File menu, write new emails in Outlook, fix a new appointment, or schedule a new meeting. Entry Requirements There are no academic entry requirements for this Microsoft outlook course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Microsoft outlook course for diet assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum You Can Master Microsoft Outlook You Can Master Microsoft Outlook Promo You Can Ask Me Anytime Your Facebook Support Group Quick Win - How to Send an Email in Outlook Quick Win - How to Print an Email in Outlook Another Quick Win - You Can Work Offline With Outlook Getting Started With Outlook Outlook Environment Outlook Opening Outlook Interface Options Sending and Receiving Email in Outlook Sending and Receiving Email in Outlook With Attachments File Menu Account Settings in Outlook Automatic Replies in Outlook Mail Box Settings in Outlook Rules and Alerts Settings in Outlook Exporting and Importing Rules and Alerts in Outlook Opening Options in File Outlook Home - New Email in Outlook Quick Win - How to Create Folder in Outlook Quick Win - How to Change Outlook Style Quick Win - How to Use Quick Access Toolbar New Email Options in Outlook Clipboard in New Email Basic Text in New Email Name, Include and Tags in New Email Inserting Table Into New Email Inserting Images Into New Email Inserting Shapes Into New Email Inserting Smartart Into New Email Inserting New Chart Into New Email Taking Screenshot Into New Email Links, Text and Symbol Themes, Show Fields, Encrypt, Tracking and More Options in New Email Formatting Text in New Emails Text Style in New Email Reviewing Menu in New Email Home - New Appointment New Appointment At Home Menu Home - New Meeting New Meeting at Home Menu Home - New Contact New Contact in Home Menu Home - New Task Create New Task Other New Item in Home Other New Item in Home Email Deletion in Outlook Responding to a Email in Outlook Quick Steps, Tag and Other Functions Send and Receive Complete Guide of Send and Receive Home - Folder Complete Folder Guide Review and Outlook View and Help in Outlook Options Options Intro General Options in Outlook Mail Options in Outlook Calendar Options in Outlook Contact Options in Outlook Task Options in Outlook Search Options in Outlook Language Options in Outlook Ease of Access Options in Outlook Advanced Option in Outlook Ribbon and Quick Access Toolbar Customization Security Is Everything Quick Win - Create Unknown Password Security Is Everthing Quick Win - Insecurity Is Coming From You and Others Understand Security Type or Category Have Proper Password - Start Securing You Now Don't Use the Same Password Anymore Should You Use Longer Password or Complicated Last-Pass & Authy Mobile App The Best and Only Solution to Make and Keep Password Un-Crack-Able Lastpass Setup and Configure Last-Pass Options Part 1 Last-Pass Options Part 2 Last-Pass Option Part 3 2FA Makes You Even Stronger in Password Security Is Everything, Keep Secured Your Devices Security on Your Data and Privacy Conclusion Congratulations Assessment Assessment - Microsoft Outlook Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The Airport & Sea Port Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Airport & Sea Port Management consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Airport Management Course - CPD Accredited Module 1: Introduction to Airport Management Introduction to Airport Management 00:15:00 Module 2: Airport Customer Service Airport Customer Service 00:11:00 Module 3: Passenger Terminal Management Passenger Terminal Management 00:15:00 Module 4: Airport Components Airport Components 00:16:00 Module 5: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:17:00 Module 6: Cargo Management Cargo Management 00:15:00 Module 7: Aviation Noise Control Aviation Noise Control 00:10:00 Module 8: Weather Control Weather Control 00:15:00 Module 9: Sustainable Airport Management Sustainable Airport Management 00:16:00 Module 10: Security Management Security Management 00:16:00 Module 11: Innovation and Growth Innovation and Growth 00:16:00 Port Management Diploma Module 01: Introduction to Port Introduction to Port 00:30:00 Module 02: Legal Aspects of Port Legal Aspects of Port 00:22:00 Module 03: Introduction to Port Management Introduction to Port Management 00:28:00 Module 04: Port Management: Planning & Performance Port Management Planning & Performance 00:29:00 Module 05: Port Management: Safety & Security Port Management Safety & Security 00:20:00 Module 06: Environmental Risks & Protection Environmental Risks & Protection 00:31:00 Module 07: Port Equipment Port Equipment 00:26:00 Module 08: Growth & Development of Port Growth & Development of Port 00:25:00 Module 09: Cargoes and Ships Cargoes and Ships 00:24:00 Module 10: Impact of Changing Ship Technology on Ports Impact of Changing Ship Technology on Ports 00:25:00 Assignment Assignment - Airport & Sea Port Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Learn how to investigate witnesses and solve crimes with our Witness Investigation course. This course is designed for professionals in law enforcement, legal, and security fields who want to understand witness psychology, evidence collection, and crime analysis. You will receive a CPD certificate, expert guidance, and year-long access. This course is ideal for those who are interested in justice and forensic psychology.

Description The Implementing Cisco IP Routing is a qualifying exam for the Cisco Certified Network Professional CCNP, Cisco Certified Internetwork Professional CCIP, and Cisco Certified Design Professional CCDP certifications. This Cisco CCNP Implementing Cisco IP Switched Networks (Switch) v2.0 Training will help you to be certified successfully with all the important knowledge and skills necessary to use advanced IP addressing and routing in implementing scalable and secure Cisco ISR routers connected to LANs and WANs. The exam also covers configuration of secure routing solutions to support branch offices and mobile workers. This is an advanced course on Cisco routing configuration for both IPv4 and IPv6. In this course you will gain the knowledge to configure and optimize a routing domain using OSPF, EIGRP, BGP, PBR, IP SLA and configure redistribution when needed. It also includes the configuration of highly secure routing solutions to support branch offices and mobile workers. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Cisco CCNP Implementing Cisco IP Switched Networks (Switch) v2.0 Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Network Design Network Design FREE 00:27:00 Collapsed Core Option 00:30:00 Switching Methods 00:31:00 CAN CAN 00:12:00 Basics of VLANs 00:19:00 Trunking 00:17:00 Creating a Trunk 00:12:00 Voice VLANs 00:21:00 Configuring a Voice VLAN 00:09:00 VTP Versions 00:17:00 Examining VTP 00:11:00 Other DHCP Configurations 00:15:00 Configuring DHCP 00:11:00 DHCP Use 00:11:00 Configure Stateless DHCP 00:20:00 What Must Match 00:06:00 Configure EtherChannel 00:05:00 Load Balancing EtherChannel 00:02:00 Spanning Tree Spanning Tree 00:31:00 Root Bridge (eNotes) 00:23:00 Verify PVST 00:16:00 Influencing the Root Bridge Election 00:28:00 STP Path Manipulation 00:04:00 UplinkFast 00:28:00 PortFast and BPDU Guard 00:06:00 Inter-VLAN Routing Inter VLAN Routing 00:08:00 Router on a Stick 00:19:00 Pros and Cons of an External Router 00:12:00 SVI 00:20:00 L3 Switch Interface (eNotes) 00:07:00 Advanced Switch Configuration Options Advanced Switch Configuration Options 00:16:00 Setting the Clock Manually 00:02:00 Configure NTP 00:07:00 Securing NTP 00:05:00 Overview of SNMP 00:18:00 Configure SNMPv3 00:10:00 What is Cisco IP SLA 00:21:00 SLA Configuration 00:08:00 Configuring SLA Responder 00:07:00 Introducing SPAN 00:18:00 L3 FHRP L3 FHRP 00:15:00 Configuring HSRP 00:17:00 What is HSRP Pre empt 00:23:00 Configuring Tracking 00:05:00 What is VRRP 00:15:00 Configuring VRRP 00:08:00 Security Security 00:25:00 Port Security 00:11:00 Port Errorst 00:21:00 Storm Control 00:02:00 Configuring TACACSRADIUS 00:08:00 Limitations of Both 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Information Technology forms the backbone of modern industries, driving innovation, optimising processes, and connecting the global community. Our comprehensive "Functional Skills IT" course serves as your gateway to this dynamic and highly rewarding field. The Functional Skills IT course is also for beginners and individuals looking to bolster their IT knowledge. This course thoroughly explores IT essentials, encompassing hardware, software, networking, and virtualisation. With expert guidance and engaging learning materials, you'll acquire the functional skills necessary to thrive in the IT industry.Recent statistics reveal that the global IT sector is experiencing unprecedented growth, with an annual expansion rate of 5.2%, resulting in a worldwide surge in IT job opportunities.Take advantage of this chance to future-proof your career in Information Technology. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Functional Skills - IT. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills - IT is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 38 lectures • 01:59:00 total length •Unit 1: Introduction: 00:01:00 •Unit 2: Course Outline: 00:06:00 •Unit 1: Facts about Information Technology (IT): 00:05:00 •Unit 2: What is Information Technology & How IT Works: 00:02:00 •Unit 1: IT Components: 00:02:00 •Unit 1: What is Hardware: 00:02:00 •Unit 2: Examples of Computer: 00:02:00 •Unit 3: Computer Hardware Manufacturers: 00:04:00 •Unit 4: Hardware Jobs: 00:05:00 •Unit 1: What is Operating System: 00:02:00 •Unit 2: Examples of Operating System: 00:08:00 •Unit 3: Operating System Jobs: 00:10:00 •Unit 4: OS Tools Related Jobs: 00:02:00 •Unit 1: What is Application/Software: 00:03:00 •Unit 2: Software Building Tools and Languages: 00:03:00 •Unit 3: Software/Application Building Jobs: 00:03:00 •Unit 4: Software/Application User Jobs: 00:03:00 •Unit 1: What is Computer Networking: 00:02:00 •Unit 2: Computer Network Companies: 00:02:00 •Unit 3: Network Jobs: 00:04:00 •Unit 1: What is Computer Security: 00:02:00 •Unit 2: Security Companies: 00:01:00 •Unit 3: Security Jobs: 00:03:00 •Unit 1: How Information Flow within IT: 00:02:00 •Unit 2: Enterprise Level IT Components: 00:02:00 •Unit 1: What is Storage: 00:05:00 •Unit 2: Storage Companies and Technologies: 00:02:00 •Unit 3: Jobs in Storage: 00:02:00 •Unit 1: What is Database: 00:02:00 •Unit 2: Database Type and Technologies: 00:04:00 •Unit 3: Database Jobs: 00:02:00 •Unit 1: What is Virtualisation: 00:03:00 •Unit 2: What is Cloud Technology: 00:02:00 •Unit 3: Virtualisation and Cloud Companies: 00:02:00 •Unit 4: Virtualisation and Cloud Jobs: 00:02:00 •Unit 1: IT Management Jobs: 00:03:00 •Unit 2: Other IT Jobs: 00:09:00 •Assignment - Functional Skills - IT: 00:00:00

Overview In today's interconnected world, the art of seamless communication takes importance. Enter the realm of 'Zoom Meeting Course', your passport to mastering the dynamics of virtual interaction. Navigate the digital maze confidently, from understanding the core of Zoom to embracing its extensive features, ensuring you're equipped to face any online meeting challenge. Engage yourself in a meticulously crafted course curriculum, each module unravelling a layer of Zoom tailored to empower your digital communication journey. With the online ecosystem evolving, why stay behind? Leap forward with the prowess of Zoom under your belt. Learning Outcomes Learn the fundamental concepts and benefits associated with Zoom Meetings. Learn techniques to bolster security during virtual interactions. Develop the proficiency to create and manage personal Zoom accounts. Learn the distinct duties and navigation methods for both hosts and participants. Diving into the broader functionalities of Zoom, such as webinars, ensuring a holistic understanding. Why buy this ZOOM Meeting Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the ZOOM Meeting Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This ZOOM Meeting Course is ideal for Enthusiasts eager to comprehend contemporary virtual platforms. Tutors aiming for flawless online teaching sessions. Business leaders focusing on enhanced remote coordination. Individuals yearn for protected digital interactions with peers or loved ones. Visionaries planning to venture into the world of webinars. Prerequisites This ZOOM Meeting Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ZOOM Meeting Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Virtual Collaboration Specialist - Average Salary: £32,000 - £42,000 Per Year Remote Engagement Coordinator - Average Salary: £28,000 - £38,000 Per Year Online Instruction Facilitator - Average Salary: £27,000 - £37,000 Per Year Digital Meeting Strategist - Average Salary: £35,000 - £45,000 Per Year Webinar Organiser - Average Salary: £30,000 - £40,000 Per Year Virtual Security Consultant - Average Salary: £40,000 - £52,000 Per Year Course Curriculum ZOOM Meeting Course Module 01: Introduction 00:02:00 Module 02: What is Zoom Meeting? 00:03:00 Module 03: Why Use Zoom? 00:02:00 Module 04: Tighter Security 00:06:00 Module 05: Create Zoom Account 00:02:00 Module 06: Navigating Zoom as a Participant 00:03:00 Module 07: Scheduling a Meeting 00:04:00 Module 08: Navigating Zoom as the Host 00:07:00 Module 09: Live on Zoom as a Participant 00:05:00 Module 10: Live on Zoom as a Host 00:07:00 Module 11: Zoom Webinar Introduction 00:02:00 Module 12: Closing Remarks 00:01:00 Assignment Assignment - ZOOM Meeting Course 00:00:00

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Use Solidity, Remix, Ganache, Geth, Metamask, Truffle, and more to make Blockchain Dapps! Includes cryptocurrency know-how