577 Secretary courses delivered Online

In today's fast-paced business world, legal secretaries are in high demand. They're the backbone of a successful legal office, responsible for supporting lawyers and ensuring the smooth running of the office. With our Legal Secretary and Office Skills bundle, you'll learn everything you need to know to become an indispensable part of any legal team. Our comprehensive Diploma course covers legal office procedures, Microsoft Office essentials, and key skills like typing, note-taking, and proofreading. You'll also gain a deep understanding of employment and criminal law, document control, and data protection, making you an asset to any law firm. With the Contract Manager Diploma, you'll learn how to create and manage legal contracts, while our GDPR Data Protection course will ensure you're up to date on the latest regulations around data privacy. And, with 50 Tips to Upgrade Your Excel Skill, you'll be able to streamline your work and impress your colleagues with your proficiency in one of the most widely used office tools. By completing this bundle, you'll have the skills and knowledge to chase your dream to take on a role as a legal secretary, contract manager, compliance officer, or document controller. The legal sector is a rewarding field, and our Legal Secretary and Office Skills bundle is the perfect way to get started on the path to success. This Bundle Consists of the following Premium courses: Course 01: Legal Secretary and Office Skills Diploma Course 02: Employment Law Level 3 Course 03: Criminal Law Course 04: Compliance Training Level 2 Course 05: Contract Manager Diploma Course 06: Document Control Course 07: Workplace Confidentiality Course 08: GDPR Data Protection Level 5 Course 09: Security Management Advanced Diploma Course 10: Conflict Management Course 11: 50 Tips to Upgrade your Excel Skill Learning Outcome At the end of this bundle, learners will be able to - Gain knowledge and skills of a legal secretary. Learn essential software skills such as Microsoft Word, PowerPoint, Outlook, and Excel. Develop effective office skills required for a successful career as a legal secretary. Understand the principles and regulations of employment and criminal law. Gain knowledge and skills in compliance, contract management and document control. Develop an understanding of workplace confidentiality and data protection. Enhance conflict management and security management skills. Improve Excel proficiency with 50 tips for upgrading skills. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Legal Secretary and Office Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Legal Secretary and Office Skills Diploma Legal Secretary Microsoft Word Essentials Microsoft PowerPoint Essentials Microsoft Outlook Essentials Microsoft Excel - Top 50 Keyboard Shortcuts CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for individuals who aspire to work as legal secretaries or administrative professionals in a legal setting. It is also useful for those who want to improve their knowledge of office software and become proficient in Microsoft Word, PowerPoint, Excel, and Outlook. Additionally, this course can benefit individuals who want to pursue a career in compliance, security management, or contract management. Requirements This and Office Skills course has been designed to be fully compatible with tablets and smartphones. Career path Legal Secretary: £18,000 - £30,000 per year Compliance Officer: £22,000 - £45,000 per year Contract Manager: £28,000 - £58,000 per year Document Controller: £20,000 - £40,000 per year Security Manager: £25,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever considered a career in law? According to industry data, the demand for skilled legal secretaries is on the rise, with an estimated growth rate of 5% annually over the next five years. If you're interested in a fast-paced and rewarding role that provides vital support to the legal system, then this comprehensive Legal Secretary training bundle is the perfect place to begin your journey. This comprehensive Diploma of Paralegal bundle equips you with the knowledge and skills to excel as a legal secretary. Master essential areas like UK employment law, contract management, and GDPR compliance. Develop practical skills in document control, financial investigation, and maintaining workplace confidentiality. Become a valuable asset in any legal practice. Our Legal Secretary Bundle contains 11 of our premium courses for one discounted price: Course 01: Legal Secretary at QLS Level 5 Course 02: Complete Paralegal Course Course 03: UK Employment Law Course 04: Contract Management Course Course 05: Compliance Management Course 06: GDPR Certificate Course 07: Workplace Confidentiality Course 08: Document Control Course 09: Finance: Financial Investigator Course 10: Anti-Money Laundering (AML) Training Course 11: Workplace Harassment Whether you're new to the legal field or seeking to upskill, this Diploma of Paralegal bundle empowers you to confidently navigate the exciting world of legal administration. Enrol today and take the first step towards a thriving career as a legal secretary. Learning Outcomes of Legal Secretary Understand key UK legal principles and their application in practice. Master the essentials of contract and compliance management. Gain expertise in GDPR and workplace confidentiality laws. Develop skills in document control and financial investigation. Learn effective anti-money laundering strategies and techniques. Address workplace harassment with confidence and professionalism. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Legal Secretary Training Get a free student ID card with Legal Secretary Training The Legal Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway with our Paralegal bundle! *** Course Curriculum *** Course 01: Legal Secretary at QLS Level 5 Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters and much more... Course 02: Complete Paralegal Course Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters and much more... Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Diploma of Paralegal course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Diploma of Paralegal (Legal Secretary) bundle. This Diploma of Paralegal bundle is ideal for: Aspiring legal secretaries Current legal professionals Administrative staff Compliance officers Requirements You will not need any prior background or expertise to enrol in this Diploma of Paralegal bundle. Career path This Diploma of Paralegal bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Legal Secretary Paralegal Compliance Officer HR Manager Financial Investigator Document Controller Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this Paralegal bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Property Law at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 260 CPD Points > Lifetime Access

Course Overview From maintaining the files to ensuring confidentiality, a medical secretary has a wide range of duties. Therefore, they are required to have adequate skills to pull off all the tasks. The Medical Secretary Course will help you acquire these skills. In this course, you will grasp the ability to become a proficient medical secretary. The Medical Secretary Course will show you the roles and responsibilities of a medical secretary. You will learn how to organise schedules and maintain medical records. From the easy-to-follow modules, you will receive a clear understanding of the effective filing system. You will be able to learn the medical jargon and terminology. In addition, this course will equip you with the skills to manage the stocks and supplies. After completing this Medical Secretary Course, you will receive a valuable certificate. This certificate will help you build an impressive resume. Enrol now and start building your skills.  What You Will Learn Learn the principles of organising schedules Understand the strategies of maintaining medical records Enrich your knowledge of medical jargon and terminology Know the methods of effective filing system Develop the ability to maintain confidentiality in the workplace Grasp the skills to control stocks and supplies Understand how to maintain workplace safety Why Should You Choose this Medical Secretary Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Medical Secretary Course is for current and future medical secretaries. Anyone interested in learning about this area can also take this course.  Requirements Our Medical Secretary Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Medical Secretary Course will assist you in pursuing a career in the relevant fields. Medical Secretary (Salary Range £13,000-£34,000) Medical Secretary Course Module 01: Introduction to Medical Secretary 00:15:00 Module 02: Organise Schedules 00:21:00 Module 03: Maintaining Medical Records 00:19:00 Module 04: Effective Filing Systems in Medical Offices 00:16:00 Module 05: Confidentiality in a Medical Environment 00:14:00 Module 06: Controlling Stocks and Supplies 00:09:00 Module 07: Medical Jargon and Terminology 00:25:00 Module 08: Maintaining Workplace Safety 00:20:00 Module 09: Information Technology in Health Care 00:14:00 Module 10: Legal aspects and Ethics 00:19:00 Assignment Assignment - Medical Secretary Course 02:00:00

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Master essential skills in medical administration with our comprehensive Medical Secretary Course. From communication skills to medical terminology and billing, this course covers all aspects of the role. Enroll now!

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered how law firms operate behind the scenes? Legal secretaries play a vital role, ensuring smooth daily operations and supporting lawyers. According to the Law Society of England and Wales, there are over 100,000 legal secretary positions in the UK alone! Are you ready to join this dynamic field? This comprehensive Legal Secretary Training Bundle equips you with the essential knowledge and practical skills to thrive in a legal environment. With a single payment, you will gain access to CompTIA Training courses, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Legal Secretary Training Package includes: Course 01: Diploma in Legal Secretary at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Legal Advisor Training Course Course 02: Contracts Law UK Course 03: Employment Law Course 04: Business Law Course 05: International Law Course 06: Medical Law Course 07: Family Law Course 08: Understanding Wills and Probate Laws Course 09: GDPR Training Course 10: Document Control This comprehensive bundle provides a robust foundation for a successful legal secretary career. The program delves into various legal areas like contracts, employment, business, and family law, equipping you with the necessary knowledge to assist lawyers in diverse legal matters. Additionally, you'll master essential skills in document control, GDPR compliance, and legal research, making you an invaluable asset to any legal team. Learning Outcomes of Legal Secretary Training Apply legal knowledge to core areas like contracts, employment, and family law. Draft and manage legal documents with accuracy and efficiency. Master legal terminology and effectively communicate with clients and lawyers. Utilize essential IT skills for document control and case management. Adhere to ethical and professional standards in a legal environment. Develop strong organizational and time management skills for a fast-paced legal office. Become an indispensable part of a legal team and launch your legal career with confidence. Enrol today and take the first step towards a fulfilling legal career! Why Choose Our Legal Secretary Course? Get a Free QLS Endorsed Certificate upon completion of Legal Secretary Get a free student ID card with Legal Secretary Training The Legal Secretary is affordable and simple to understand The Legal Secretary is an entirely online, interactive lesson with voiceover audio Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Legal Secretary at QLS Level 5 Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters and much more... Course 01: Legal Advisor Training Course Interested Parties & their Needs & Expectations Module 02: Legal Terminology Module 03: Law and Legal System Module 04: Property Law SMART Goal Example Module 06: Contract & Business Law Performance Evaluation in ISO 9001:2015 Module 08: Criminal and Tort Law Choosing your Strategic Objective Strategic Map Examples-2 Course 02: Contracts Law UK Module 01: Introduction To UK Laws Module 02: Ministry Of Justice Module 03: Agreements And Contractual Intention Module 04: Considerations And Capacities Of Contact Laws Module 05: Terms Within A Contract Module 06: Misinterpretations And Mistakes Module 07: Consumer Protection Module 08: Privity Of Contract Module 09: Insurance Contract Laws Module 10: Contracts For Employees and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career Changers Administrative Professionals Paralegal Aspirants Recent Graduates Law Students Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Legal Secretary Paralegal Legal Assistant Conveyancing Assistant Litigation Paralegal Compliance Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Legal Secretary at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

With the thriving real estate market, law firms and property companies require skilled professionals to assist with property transactions. According to recent data, there has been a 15% rise in job postings for Conveyancing Secretaries in the past year. These professionals handle administrative tasks, draft legal documents, and liaise with clients. Earning opportunities in this sector are promising, with salaries ranging from £20,000 to £30,000 per annum, depending on experience and location. The Conveyancing Secretary role offers a stable and rewarding career path in the UK. Our Conveyancing Secretary course starts with the basics of Conveyancing Secretary and gradually progresses towards advanced topics.. In the Conveyancing Secretary course, you will learn the essential knowledge needed to become well versed in Conveyancing Secretary. Learning Outcomes: Understand the fundamental principles of conveyancing. Apply property law and conveyancing practices effectively. Comprehend the law of contracts in relation to conveyancing. Execute standard conveyancing transactions proficiently. Demonstrate knowledge of accounting procedures in conveyancing transactions. Identify and address taxation issues in conveyancing. Conveyancing Secretary Curriculum Breakdown of the Conveyancing Secretary Course Module 01: Introduction to Conveyancing Module 02: Key Conveyancing Fundamentals Module 03: Property Law & Conveyancing Practice Module 04: Land Registry Updates and Law Module 05: Law of Contract Module 06: Landlord and Tenant Module 07: Standard Conveyancing Transactions Module 08: Understanding Accounting Procedures for Conveyancing Transactions Module 09: Preparing Legal Documents Module 10: Taxation Issues for Conveyancers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking a career in conveyancing. Professionals in the legal field seeking specialisation. Real estate agents or brokers looking to expand their knowledge. Law students interested in property law and conveyancing. Paralegals or legal assistants seeking career advancement. Individuals interested in the legal aspects of property transactions. Requirements To enrol in this Conveyancing Secretary course, all you need is a basic understanding of the English Language and an internet connection. Career path The Conveyancing Secretary course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Conveyancing Secretary. Conveyancing Secretary (£18,000 - £30,000) Conveyancing Assistant (£18,000 - £25,000) Conveyancing Paralegal (£20,000 - £30,000) Conveyancing Executive (£25,000 - £35,000) Conveyancing Solicitor (£40,000 - £70,000) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included