574 Secretary courses in Garforth delivered On Demand

Customer Services Certification Level 3 From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is incredibly important to your business. This is where this course could prove to be invaluable to your whole team. The course comprises 11 interesting modules that will help guide your staff towards a better understanding of customer service. They will learn about different types of customers and their rights under UK law. Retaining customers is incredibly important in any line of business, so this course will also give them some vital tips on how to keep your customers or get them back, if they lose them. What's Covered in the Course? Through this course, your staff will learn about: The basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication is so important in client interactions and how to communicate effectively; How to deal with a conflict to a customer's satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best way to deal with an angry client and the best methods for controlling your emotions; How to know when a customer has crossed the line and when to stand up for yourself; How to deliver the best possible service, in order to consistently impress your company's customers. What are the Benefits of the Course? There are a range of benefits for your staff to gain, when they have successfully completed this course: Gaining a better understanding of how their customers think; Becoming a more valuable asset in their organisation; The ability to study at the time and from the place that best suits them; Upon completion of the course, they receive an industry-recognised and fully-accredited certification; Study materials are available on all major devices and can be accessed by your staff 24/7, without any future time limit.

***24 Hour Limited Time Flash Sale*** Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock the potential of your career in the medical field with our "Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration" bundle! This comprehensive offering includes three QLS-endorsed courses: 'Diploma in Pharmacy Skills', 'Pharmacy Assistant and Technician Foundation Diploma', and 'Medical & Clinical Administration Diploma'. Each course is complete with a hardcopy certificate to validate your academic achievements. Further enhancing your theoretical knowledge, our bundle includes five relevant CPD QS-accredited courses. These essential topics provide a well-rounded understanding of the medical field. Embark on this learning journey, improve your theoretical foundation, and navigate the world of medical and pharmacy practices with confidence and competence. Begin your career transformation with our holistic course bundle today! Key Features of the Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Pharmacy Skills QLS Course 02: Pharmacy Assistant and Technician Foundation Diploma QLS Course 03: Medical & Clinical Administration Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Emergency Medicine - Paramedicine Course 02: Paediatric First Aid & Medical Emergencies Course 03: Phlebotomy Technician Training Course 04: Urine Catheterisation Training Course 05: Medical Terminology Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of pharmacy skills and practices. Learn about the role and responsibilities of pharmacy assistants and technicians. Acquire knowledge on medical and clinical administration procedures. Understand the fundamentals of emergency medicine and paramedicine. Learn about paediatric first aid and medical emergencies. Gain theoretical insights into the process of phlebotomy and urine catheterisation. Enhance your understanding of medical terminologies. The 'Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration' bundle is a meticulously designed course package, offering an in-depth theoretical exploration into the medical field. The bundle comprises three QLS-endorsed courses and five CPD QS accredited courses, curated to cater to a wide range of learning objectives. This bundle covers various facets of the medical sector, including pharmacy skills, clinical administration, paediatric first aid, and more. A comprehensive and insightful learning journey awaits you, providing an enriched understanding of the medical field. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to develop their theoretical understanding of pharmacy and clinical administration. Professionals working in the medical field who want to broaden their knowledge. Students studying pharmacy, medicine, or related fields who wish to specialise further. Anyone with a keen interest in the medical and pharmacy sector. Career path Pharmacy Technician - £20,000 - £30,000 Clinical Administrator - £18,000 - £28,000 Paediatric Nurse - £23,000 - £35,000 Phlebotomy Technician - £15,000 - £25,000 Medical Secretary - £20,000 - £35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

In the ever-evolving landscape of the UK healthcare system, accurate clinical coding has emerged as a critical component for efficient and effective patient care. Recently, the demand for skilled professionals in clinical coding has surged, revealing a pressing need for comprehensive training. Our Clinical Coding, Medical Coding & Billing Diploma offers a robust curriculum designed to equip you with the essential skills to navigate this intricate field. This Clinical Coding, Medical Coding & Billing Diploma Bundle Consists of the following Premium courses: Course 01: Learn Medical Coding Using 3M Software Course 02: Medical coding Training: ICD-10-CM Course 03: Clinical Coding Course 04: Medical & Clinical Administrator Course 05: Medical Coding Training: Develop Inpatient DRG Course 06: Medical Coding Inpatient Training: DRG-PCS Course 07: Clinical Observations Skills Course 08: Human Anatomy, Physiology and Medical Terminology Diploma Course 09: Medical Secretary Course 10: Comprehensive Sepsis Management Course Course 11: Medical Transcription Course 12: Medical Sales Representative Course 13: Medical Terminology Training Course 14: Anaesthetist Training Course 15: Pharmacology Diploma Course 16: Control and Administration of Medicines Online Training Course 17: Consent Training in Healthcare Course 18: Healthcare GDPR Course 19: Infection Control Course Course 20: Medical Law 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Clinical Coding, Medical Coding & Billing Diploma bundle, you should be able to: Decode medical information adeptly using 3M Software for precise coding. Master the complexities of ICD-10-CM, enhancing coding accuracy. Develop in-depth knowledge of clinical coding, including DRG and PCS. Acquire practical clinical observation skills for real-world application. Demonstrate expertise in medical terminology and transcription proficiency. Navigate healthcare administration, pharmacology, and consent training with confidence. Dive into the intricacies of medical coding using cutting-edge 3M Software, master ICD-10-CM coding, and develop expertise in inpatient DRG coding. Immerse yourself in clinical observations, bolstered by a solid foundation in human anatomy, physiology, and medical terminology. From medical administration to anaesthetist training, this diploma covers a spectrum of vital healthcare facets, ensuring you emerge as a well-rounded and sought-after professional. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become proficient medical coders. Professionals seeking to expand their skills in clinical administration. Those interested in medical transcription and healthcare GDPR compliance. Individuals pursuing careers in pharmaceutical sales. Aspiring anaesthetists looking to enhance their medical expertise. Anyone eager to contribute to healthcare through infection control and medical law. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Clinical Coding, Medical Coding & Billing course, all you need is - A smart device A secure internet connection And a keen interest in Clinical Coding, Medical Coding & Billing Career path Clinical Coder: •28,000 - •40,000 per annum Medical Administrator: •22,000 - •35,000 per annum Medical Transcriptionist: •20,000 - •30,000 per annum Anaesthetist Assistant: •25,000 - •45,000 per annum Pharmaceutical Sales Representative: •25,000 - •45,000 per annum Infection Control Officer: •30,000 - •50,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Client Care Certification Each business needs a strong client interface. Regardless of whether you have workers occupied with direct deals or a little office managing client enquiries, client collaboration, care and administration is crucial to an association's prosperity. Seeing how to convey brilliant client care is as critical to a call place specialist as a dental secretary. This short course gives a fantastic general prologue to client care, which is reasonable for any industry. It is ideal for section level representatives, just as more experienced laborers, who might be perceiving changes in the manner by which they need to manage clients. It very well may be of advantage running close by an association's own enlistment and instructional classes, just as an independent course. The course is educated in 5 modules: 'Presentation', 'Client drove approach', 'Initial feelings', 'Viable Communication' and 'Dealing with Complaints'. What's Covered in the Course? Enlisted workers will cover the accompanying points: What client care is and why it's so imperative to the two clients and the accomplishment of the business; Manners by which to gauge the experience of the client, so the data can be utilized for future achievement or to recognize changes that should be made; Instructions to utilize a client drove approach in the working environment, to help both the business and the client; Step by step instructions to offset amicable assistance with viable help, during every association with a client; The most effective method to be gracious and kind to each client; The most effective method to deal with the troublesome and fierce client; The estimation of initial feelings and how to make them; The most effective method to create and utilize undivided attention abilities with each client, for a positive encounter, each time there is a communication; Instructions to complete each collaboration with a client in a positive manner; Step by step instructions to successfully deal with grievances and achieve a positive goal that benefits both the client and the business. What are the Benefits of the Course? The colleague gets a thorough prologue to the critical parts of client care and administration; Client care is made uniform across your association, for all representatives who acquire the affirmation; A far reaching schedule is conveyed in a brief timeframe, with clear advantages to both the representative and the business; Representatives can concentrate deftly, close by work, through any web empowered gadget.

Are you ready to embark on an enlightening journey of wisdom with the Paralegal bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Paralegal & Legal Assistant Training. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Paralegal Training Course 02: Legal Advisor Training Course 03: Legal Secretary and Office Skills Diploma Course 04: UK Employment Law Course 05: Business Law Course 06: Commercial Law Course 07: Workplace Confidentiality Course 08: GDPR Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Paralegal & Legal Assistant Training bundle illuminate your path to wisdom. The Paralegal & Legal Assistant Training bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Paralegal & Legal Assistant Training package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Paralegal bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Paralegal & Legal Assistant Training community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Paralegal bundle. Establish robust bases across each course nestled within the Paralegal bundle. Decipher intricate concepts through the articulate content of the Paralegal bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Paralegal bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Paralegal bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Paralegal bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Paralegal bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Paralegal bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Paralegal journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This ParalegalBundle is perfect for: Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Paralegal bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Paralegal bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Why is Microsoft important in the workplace? From project management to office coordination, having a stronger command of Microsoft Word, Excel, PowerPoint, Teams, Power BI, OneDrive, and other programmes will benefit your organisation and your work. Also, Microsoft skills can make your work life so much easier that you can complete your tasks in minutes that would take others hours. So enhance your skills and become that go-to guy everyone envies. Industry experts have developed this bundle, which has already helped many learners like you. So, If you want to learn how to use the most popular Microsoft tools, you don't need to look any further than this bundle. This bundle is the only thing you need to go from a complete novice to a skilled Microsoft user. So, enrol in this all-in-one bundle and start learning today. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Microsoft SQL Server Development for Everyone Course 02: MS Word Diploma Course 03: Advanced Diploma in MS Excel Course 04: PowerPoint Diploma Course 05: The Complete Microsoft OneDrive Course Course 06: The Complete Microsoft Outlook Masterclass Course 07: New Functions in Microsoft Excel 2021 Course 08: Complete Microsoft Power BI 2021 Course 09: Microsoft Teams Course 10: Outlook Tips and tricks Course 11: Touch Typing Essentials How will I get my Certificate? After successfully completing the Course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our course is suitable for all. Requirements This course has no prior requirements. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Office Administrator PA Secretary Office Worker Manager And much more... Certificates Certificate of completion Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Health & Social Care, Consent Training and Liberty Safeguards Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the ever-evolving landscape of healthcare, staying updated is not an option but a necessity. Introducing our meticulously crafted bundle "Health & Social Care, Consent Training, and Liberty Safeguards," designed to serve you the theoretical knowledge in the most digestible format. Our package includes three QLS-endorsed courses: Health and Social Care Management, Consent Training in Healthcare, and Deprivation of Liberty Safeguards. Not only these courses offer valuable insights, but they also reward you with a hardcopy certificate upon completion, which could be an excellent addition to your professional profile. In addition, this comprehensive bundle caters five CPD QS accredited courses: Care Assistant, End of Life Care Course, Social Care, Maternity Care Assistant Course, and Medical Terminology Training. Each of these courses could be a stepping stone towards enhancing your understanding of healthcare practices, legal considerations, and medical terminology, all essential for Health & Social Care, Consent Training, and Liberty Safeguards. Key Features of the Health & Social Care, Consent Training and Liberty Safeguards Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Health and Social Care Management QLS Course 02: Consent Training in Healthcare Course QLS Course 03: Deprivation of Liberty Safeguards 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Care Assistant Course 02: End of Life Care Course Course 03: Social Care Course 04: Maternity Care Assistant Course Course 05: Medical Terminology Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Health & Social Care, Consent Training and Liberty Safeguards courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the importance and nuances of Health and Social Care Management. Gain theoretical knowledge on Consent Training in Healthcare. Learn about Deprivation of Liberty Safeguards and its implications. Develop a foundational understanding of the roles and responsibilities of a Care Assistant. Acquire knowledge on End of Life Care practices and Social Care. Understand the roles and considerations of a Maternity Care Assistant. Become familiar with vital Medical Terminology. The "Health & Social Care, Consent Training, and Liberty Safeguards" bundle aims to provide a comprehensive understanding of critical aspects of healthcare. With three QLS-endorsed and five CPD QS accredited courses, the bundle promises to equip you with the theoretical knowledge needed in today's healthcare landscape. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on learning about Health and Social Care Management. Healthcare professionals looking to understand Consent Training and Deprivation of Liberty Safeguards. Those interested in roles related to Care Assistant, Maternity Care Assistant, and Social Care. Anyone keen on enriching their knowledge about Medical Terminology. Career path Health and Social Care Manager: £35,000 - £40,000 Healthcare Consultant: £40,000 - £60,000 Care Coordinator: £20,000 - £25,000 Maternity Care Assistant: £19,000 - £22,000 Medical Secretary (with knowledge of medical terminology): £20,000 - £25,000 End of Life Care Practitioner: £25,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Inn Reception Certification On the off chance that you own an inn and are hoping to prepare staff in how best to run gathering, this course is unquestionably ideal for your business needs. It is likewise the ideal manner by which to ensure that your spic and span representatives are covering each and every viewpoint that is important for the forefront of your inn business. As a lodging assistant, your colleagues have the essential part of taking client demands and making them a reality, by faultlessly co-ordinating among staff and the executives and filling in as the foundation of your inn. This course is offered totally on the web, and this permits your representatives the opportunity to concentrate any place and at whatever point is generally helpful for them. Through these 16 engrossing modules, any colleague can rapidly get a handle on the stuff, to turn into a priceless resource in the accommodation business. What's Covered in the Course? When contemplating this course, your colleagues will find out about: The various places that exist in the lodging gathering field and how to prepare for those that best suit your business' necessities; Step by step instructions to take reservations and look at visitors in and; The significance of client assistance and how to keep clients upbeat; Why you should know about both verbal and non-verbal correspondence; Phone behavior and how this is focal as an inn assistant; Managing despondent or irate visitors and how to conciliate them; Every one of the obligations for which an inn secretary is answerable for and the pertinent abilities, including specialized and administrative; Step by step instructions to function admirably with the different divisions all through your inn; Managing pressure in the work; The legitimate issues that are essential to know about, for example, the current laws and guidelines that may affect your workers and clients. What are the Benefits of the Course? At the point when you select any staff part on this course, they can anticipate an entire host of advantages, including: Acquiring important abilities, to assist them with dominating the cordiality business; Acquiring abilities for a situation with open positions from one side of the planet to the other; Endless supply of the course, your colleague will be compensated with an industry-perceived and completely authorize testament; They can contemplate the materials on any gadget accessible to them; Your staff will actually want to exploit extraordinary online help; The course materials will consistently be available later on: this is ideal for supplemental classes.

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours

If you feel that your confidence needs developing, or that you are low in self-esteem, we can support you to build your self-esteem and confidence in just a few simple steps that ultimately take your overall skills to the next level. This course aims at providing reliable, helpful and easy-to-absorb information on the most obvious emotional challenges faced by people today. In this course, you will go through an array of valuable lessons demonstrating tips and tricks to improve your self-esteem, the common obstacles to our goals, the importance of goal setting in life, and the effective ways of developing communication skills. You will also discover how to confer powerful presentations, and deal with stressful behaviour and situations. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?​ This Diploma In Coaching And Mentoring Course is ideal for those wanting to improve their basic skills in office administration, those who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary, and those who want to become a legal secretary. Career Path Training offered by the Diploma In Coaching And Mentoring Course will benefit a wide range of roles in different business sectors. But it would significantly enhance the following careers or roles:  Department Manager Office Team Leader Business Owner Fitness Instructor Lifestyle Coach Apprenticeship Tutor Skills Coach Course Content Module 01: Principles And Characteristics of Coaching Principles And Characteristics of Coaching 00:20:00 Module 02: Objectives & Processes of Coaching And Mentoring Objectives & Processes of Coaching And Mentoring 00:25:00 Module 03: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:25:00 Module 04: Coaching Models Coaching Models 00:35:00 Module 05: Effective Communication Skills Effective Communication Skills 00:30:00 Module 06: Time, Stress and Emotional Management Time, Stress and Emotional Management 00:25:00 Module 07: Leadership Skills Leadership Skills 00:30:00 Module 08: Sales Skills Sales Skills 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.