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***24 Hour Limited Time Flash Sale*** Office Administration and Performance Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Office Administration and Performance Management Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Office Administration and Performance Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Office Administration and Performance Management Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Office Administration and Performance Management Career Bundle: Course 01: Office Administration Course 02: Admin, Secretarial & PA Course 03: Performance Management Course 04: Team Management Advanced Training Course 05: Meeting Management Online Course 06: Minute Taking Masterclass Course 07: Quality Management Course 08: Corporate Leadership Training Course 09: HR - Human Resource Administrator Training Course 10: Workplace Productivity Training Course 11: Key Performance Indicators Professional Course 12: Business Etiquette & Professionalism Course 13: Information Management for Beginners Course 14: Document Control and Management Course 15: Email Writing Training Course 16: Public Speaking Course Course 17: UK Employment Law Course 18: Equality, Diversity, and Discrimination Course 19: Cross-Cultural Awareness Course Course 20: Coaching & Mentoring Diploma Course 21: Critical Thinking & Problem Solving Course 22: Corporate Risk And Crisis Management Course 23: Facilities Management Course 24: Touch Typing Training Course 25: Presentation Skills With Office Administration and Performance Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Office Administration and Performance Management today and take the first step towards achieving your goals and dreams. Why buy this Office Administration and Performance Management? Free CPD Accredited Certificate upon completion of Office Administration and Performance Management Get a free student ID card with Office Administration and Performance Management Lifetime access to the Office Administration and Performance Management course materials Get instant access to this Office Administration and Performance Management course Learn Office Administration and Performance Management from anywhere in the world 24/7 tutor support with the Office Administration and Performance Management course. Start your learning journey straightaway with our Office Administration and Performance Management Training! Office Administration and Performance Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Office Administration and Performance Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Office Administration and Performance Management course. After passing the Office Administration and Performance Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Administration and Performance Management course is ideal for: Students seeking mastery in Office Administration and Performance Management Professionals seeking to enhance Office Administration and Performance Management skills Individuals looking for a Office Administration and Performance Management-related career. Anyone passionate about Office Administration and Performance Management Requirements This Office Administration and Performance Management doesn't require prior experience and is suitable for diverse learners. Career path This Office Administration and Performance Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Do you find yourself intrigued by the seamless functioning of the digital world? Are you captivated by the prospect of mastering virtual systems and thriving in an online workspace? If so, our comprehensive course bundle is your ideal passport to the exciting realm of the Virtual Assistant. Consider an individual who thrives on organisation and coordination, seeking to transition their skillset into the digital realm. They envision a career where they can balance multiple tasks, facilitate seamless team interactions, and maintain smooth virtual operations. Our comprehensive course bundle is tailored for such proactive individuals. Through this immersive learning journey, they can acquire the necessary skills to become a competent Virtual Assistant, paving their way in the rapidly evolving digital landscape. The advantage of such a bundle is multifold - it's economical, time-efficient, and eliminates the hassle of multiple enrolments. Furthermore, the interrelated nature of these courses provides a seamless learning experience. The knowledge gained in one course complements and builds upon others, resulting in a rounded understanding of the virtual domain. Ultimately, this single-price bundle not only lightens the financial load but also paves the way for a cohesive, in-depth exploration of the virtual landscape. The six CPD Accredited courses are: Virtual Assistant Personal Assistant Digital Marketing Starting an online E-Commerce Store Online Meeting Management Minute Taking Course Working from Home Essentials Learning Outcomes: Master the key skills and knowledge to become a proficient Virtual Assistant. Gain a deep understanding of the intricacies of Personal Assistance in a digital environment. Grasp the essentials of Digital Marketing and discover how to set up a successful online E-Commerce Store. Learn how to manage and facilitate effective Online Meetings. Gain proficiency in Minute Taking, an essential skill in virtual administration. Understand the fundamentals of efficiently Working from Home. Virtual Assistant: Learn the fundamentals of becoming a virtual linchpin, managing tasks and maintaining organisational harmony in the digital world. Personal Assistant: Enhance your communication, scheduling, and management skills in a virtual environment. Digital Marketing Starting an Online E-Commerce Store: Understand the strategies for successfully launching and running an online e-commerce store. Online Meeting Management: Learn the methodologies for coordinating and managing effective virtual meetings. Minute Taking Course: Understand the art of succinct and efficient minute taking during virtual meetings and events. Working from Home Essentials: Equip yourself with the best practices for productive and healthy remote working. Course Engagement: Engage with fellow learners, enriching your learning journey and fostering a vibrant virtual learning community. So, ready to dive into the virtual world? Enrol today and let your virtual journey begin! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to transition into a virtual working environment. Individuals keen to launch and manage their own online e-commerce store. Job seekers looking to enhance their employability with modern digital skills. Remote workers aiming to improve their productivity and effectiveness at home. Career path Virtual Assistant: £20K to £35K/year. Personal Assistant (Digital Environment): £30K to £45K/year. Digital Marketer (E-Commerce): £35K to £50K/year. Online Meeting Coordinator: £25K to £40K/year. Professional Minute Taker: £20K to £35K/year. Remote Worker (Various roles): £25K to £45K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

💼 Invoice Clerk Training Course Overview: Mastering Efficiency in Financial Operations Are you eager to embark on a career in financial administration and enhance your organizational skills? Look no further than our comprehensive 'Invoice Clerk Training' course. Tailored to equip you with the essential knowledge and skills, this course is your key to becoming a proficient and detail-oriented invoice clerk. 📑 Module 1: Introduction to Invoice Clerk Training Dive into the world of invoice processing with a comprehensive introduction to the roles and responsibilities of an invoice clerk. Understand the significance of accurate financial record-keeping and the pivotal role you play in ensuring the financial health of an organization. 📊 Module 2: Basic Accounting Principles Build a solid foundation in accounting principles essential for effective invoice management. Learn the fundamentals of debits and credits, financial statements, and the overall accounting framework that forms the backbone of successful financial operations. 💻 Module 3: Invoice Processing Become a master of efficiency in handling invoices from creation to reconciliation. Explore best practices in invoice validation, coding, and approval processes. Gain hands-on experience with various invoice processing systems and tools, ensuring accuracy and compliance with financial regulations. 📞 Module 4: Communication and Customer Service Elevate your interpersonal skills to enhance communication and customer service in the financial realm. Understand the importance of clear communication with vendors, internal teams, and other stakeholders. Develop strategies for effective issue resolution, creating a positive and collaborative environment. 🕰️ Module 5: Time Management and Organization Maximize your productivity and effectiveness as an invoice clerk with advanced time management and organizational techniques. Learn to prioritize tasks, manage deadlines, and create systems that streamline workflow, ensuring you meet the demands of a dynamic financial landscape. 🎓 Why Choose Our Invoice Clerk Training Course? Practical Application: Hands-on exercises and simulations for real-world experience. Industry-Relevant Content: Stay updated with the latest trends and technologies in financial administration. Expert Guidance: Learn from seasoned professionals with extensive experience in invoice management. Career Advancement: Open doors to exciting opportunities in finance and accounting. 📈 Enroll Now and Master the Art of Invoice Management! Don't miss the chance to propel your career forward as a skilled and efficient invoice clerk. Our Invoice Clerk Training course is your gateway to success in the world of financial administration. Enroll now and unlock the skills that will set you apart in this dynamic and rewarding field! Course Curriculum Module 1_ Introduction to Invoice Clerk Training. Introduction to Invoice Clerk Training. 00:00 Module 2_ Basic Accounting Principles. Basic Accounting Principles. 00:00 Module 3_ Invoice Processing. Invoice Processing. 00:00 Module 4_ Communication and Customer Service. Communication and Customer Service. 00:00 Module 5_ Time Management and Organization. Time Management and Organization. 00:00

24 Hours Left! Don't Let Winter Deals Slip Away - Enrol Now! This Diploma in Executive PA at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Executive PA at QLS Level 6 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Executive PA at QLS Level 6 course. Due to Executive PA at QLS Level 6's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Executive PA at QLS Level 6 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Executive PA at QLS Level 6 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Executive PA at QLS Level 6 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Executive PA at QLS Level 6 course. This Executive PA at QLS Level 6 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Executive PA at QLS Level 6 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics Here is the curriculum breakdown of the Executive PA at QLS Level 6 course: Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Executive PA at QLS Level 6 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Executive PA at QLS Level 6 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Executive PA at QLS Level 6 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Executive PA at QLS Level 6 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Executive PA at QLS Level 6, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Description Having replaced business communications, such as fax, face-to-face meetings, and physical letters, email is a key communication tool both in the workplace and with clients. Now one of the most common points of contact in the business environment, it has increased the efficiency of many business processes. Through this Email Etiquette for Business Training you will receive all the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. The course will teach you how to draft emails that are clear and concise and won't be misinterpreted by co-workers. Learn powerful writing and formatting techniques to engage customers and colleagues. This course will give you everything you need to ensure that your message says just what you wanted it to, and nothing you didn't! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Email Etiquette for Business Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Email Etiquette for Business Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Be Professional 00:02:00 When to Email 00:04:00 Importance of a Subject Line 00:05:00 The Types of Formalities 00:07:00 Module: 02 To CC, BCC or Not to CC 00:06:00 Email Spacing and Flesche Scoring 00:06:00 Email Etiquette Tips I 00:09:00 Email Etiquette Tips II 00:06:00 Train Your Staff 00:01:00 When to and Not to Transfer 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Executive PA Skills Level 1 Step into the world of elite administrative support with our Certificate in Executive PA Skills Level 1. Master the essential roles and daily routines of an Executive PA. Cultivate a career that combines precision, efficiency, and managerial acumen. Learning Outcomes: Outline the fundamental role of an Executive PA. Organise an efficient workstation and daily routine. Foster professional relationships as an Executive PA. Maintain meticulous records in an Executive PA role. Plan and oversee meeting arrangements. Enhance business writing skills for Executive PA tasks. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Certificate in Executive PA Skills Level 1: An Overview of Executive PA: Understand the comprehensive responsibilities and impact of an Executive PA. Workstation and Daily Routine: Set up a productive workstation and establish an effective daily routine as an Executive PA. Relationship Management: Develop strategies for managing professional relationships crucial to an Executive PA's success. Keeping Accurate Records: Learn the art of meticulous record-keeping essential for an Executive PA's role. Travel Arrangements: Master the coordination of travel arrangements to ensure seamless itineraries. Meeting Arrangement: Plan and execute meeting arrangements with the expertise expected of an Executive PA. Diary Management: Manage diaries with an eye for detail, balancing schedules and priorities. Business Writing Skills: Craft clear and professional written communication as a core skill for an Executive PA.

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to acquire the knowledge that will Help you Understand & Cope with Transcription Skills Beginner Level? Embark on a journey through the world of words. Turn whispers into written wonders with ease. Dive into the rhythm of every spoken sentence. Discover the art of capturing voices on paper. Transform soundscapes into scriptscapes. Step into a world where every word counts. Your path to becoming a transcription marvel starts here! Course Highlights Transcription Skills Beginner Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Transcription Skills Beginner Level for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students.It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Transcription Skills Beginner Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Transcription Skills Beginner Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Transcription Skills Beginner Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Transcription Skills Beginner Level Module 01: Introduction to Transcription 00:08:00 Module 02: Basic Transcription Techniques 00:07:00 Module 03: Advanced Transcription Techniques 00:07:00 Module 04: Grammar and Punctuation in Transcription 00:06:00 Module 05: Transcription Specializations 00:07:00 Module 06: Building a Successful Transcription Career 00:06:00

Course Overview: The Office Skills and Administration Level 3 course covers everything from business writing and phone etiquette to body language interpretation and minute-taking methods. You will not only learn to improve your communication and organisational aptitudes, but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for continuous support Engaging and interactive learning materials A comprehensive curriculum covering various aspects of Office Skills and Administration Level 3 Learn at your own pace, anywhere and anytime Who is This Course For? The Office Skills and Administration Level 3 course is for individuals looking to improve their office skills and administrative capabilities. It's suitable for office professionals, administrators, and those aspiring to enhance their office management expertise, whether you're new to the field or have some experience. What You Will Learn: This Office Skills and Administration Level 3 course covers: Efficient personal assistant skills. Effective admin support techniques. Administrative management strategies. Enhanced organisational skills. Professional telephone etiquette. Business writing proficiency. Time management, effective communication, meeting management, and basic Excel and PowerPoint skills. Why Enrol in This Course: Taking part in the Office Skills and Administration Level 3 course has several advantages. It is a highly popular programme that was recently upgraded to reflect modern office management trends and practices. By staying current with industry standards, you will increase your employability and open the door to great career opportunities in the administrative profession. Requirements: To enrol in the Quality Tools and Problem Solving Methods course, you typically need: Basic office management knowledge. Interest in advanced administrative skills. Computer and internet proficiency. Proficiency in English. Completion of the course provider's requirements. Career Path: Upon completing the Office Skills and Administration Level 3 course, you can pursue diverse and rewarding career opportunities. Here are five related professions, along with their average UK salaries: Office Manager (£30,000-£50,000 per year) Administrative Coordinator (£25,000-£40,000 per year) Executive Assistant (£30,000-£55,000 per year) Data Entry Specialist (£20,000-£30,000 per year) Customer Service Representative (£20,000-£35,000 per year) Certification: After successfully completing the Office Skills and Administration Level 3 course, you will be issued a CPD certificate that is acknowledged across many sectors. This recognised accreditation can help you improve your professional reputation and broaden your employment opportunities.Take part now for proficiency in office skills and administration, and join a global community of learners on this transforming educational adventure. Course Curriculum 12 sections • 54 lectures • 18:19:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 00:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00 •Assignment - Office Skills and Administration Level 3: 00:00:00

Overview This comprehensive course on RCA: Root Cause Analysis will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This RCA: Root Cause Analysis comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this RCA: Root Cause Analysis. It is available to all students, of all academic backgrounds. Requirements Our RCA: Root Cause Analysis is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 19 lectures • 01:17:00 total length •Introduction: 00:04:00 •The fundamentals of RCA: 00:08:00 •The Process: 00:02:00 •Step 1: Define the problem: 00:03:00 •Step 2: Collect data: 00:02:00 •Step 3: Identify possible causes: 00:02:00 •Step 4: Identify root causes: 00:01:00 •Step 5: Identify and implement solutions: 00:02:00 •Step 6: Monitor controls: 00:02:00 •Tools to Conduct an RCA: 00:01:00 •Pareto chart: 00:04:00 •5 whys: 00:06:00 •Fishbone Diagram: 00:04:00 •Drill down: 00:04:00 •FMEA: 00:09:00 •Issue / error Log: 00:05:00 •Other points to consider: 00:14:00 •Close out: 00:04:00 •Assignment - RCA: Root Cause Analysis: 00:00:00