1897 Secretarial & PA courses delivered Online

Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00

Overview Enrol in our exclusive Construction Site Management, Supervision and Safety Diploma course, and pursue a rewarding career in this profitable industry.When you enrol, you will be adequately trained in the elementary skills to oversee all on-site, off-site responsibilities.The construction industry is a growing industry with vibrant human resources. The number of buildings and projects people wish to buy is increasing by degrees. After completion, you will be efficient at overseeing construction sites, ensuring worker safety, managing budgets, and leading a wide range of building projects. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Construction Site Management, Supervision and Safety Diploma. It is available to all students, of all academic backgrounds. Requirements Our Construction Site Management, Supervision and Safety Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 04:26:00 total length •Introduction to Construction Management: 00:15:00 •Project Life Cycle and Success: 00:24:00 •Preliminary Site Investigation & Site Organisation: 00:21:00 •Construction Site Layout Planning and Temporary Facilities Management: 00:18:00 •Site Management: 00:15:00 •Planning & Management of Equipment: 00:28:00 •Construction Materials Management: 00:18:00 •Stock Control: 00:18:00 •Quality Assurance and Customer Care: 00:17:00 •Legal Aspects of Contracting: 00:15:00 •Human Resources Management: 00:18:00 •Risk and Value Management: 00:17:00 •Communications, Information and Documentation of Construction: 00:20:00 •Health and Safety in Construction Management: 00:22:00

Overview This comprehensive course on Complete Google Analytics Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Google Analytics Course. It is available to all students, of all academic backgrounds. Requirements Our Complete Google Analytics Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 21 lectures • 00:58:00 total length •Module 01: Overview: 00:02:00 •Module 02: Navigation and Admin: 00:03:00 •Module 03: Creating a New Google Analytics Account: 00:03:00 •Module 04: Website Account Creation: 00:05:00 •Module 05: Connecting To WordPress Website: 00:03:00 •Module 06: Connecting To HTML Site: 00:03:00 •Module 07: Connect Custom Page and Site Builders: 00:03:00 •Module 08: Setting Up Annotations: 00:03:00 •Module 09: Setting Up Intelligence Events: 00:03:00 •Module 10: Set Up Custom Segments: 00:02:00 •Module 11: Export Data for Analysis: 00:03:00 •Module 12: Set Up Custom Reports: 00:03:00 •Module 13: Set Up Google Integrations: 00:03:00 •Module 14: Google Analytics Templates: 00:02:00 •Module 15: Real Time Reporting: 00:02:00 •Module 16: Setting Up Goals: 00:04:00 •Module 17: Third Party Integrations: 00:03:00 •Module 18: Audience Menu Overview: 00:04:00 •Module 19: Interests and Geography: 00:03:00 •Module 20: Conclusion: 00:01:00 •Assignment - Complete Google Analytics Course: 00:00:00

Overview This comprehensive course on Clinical Coding will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Clinical Coding comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Clinical Coding. It is available to all students, of all academic backgrounds. Requirements Our Clinical Coding is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 26 lectures • 01:08:00 total length •EPS: 00:03:00 •Laparoscopic Appendectomy: 00:02:00 •Colonoscopy: 00:01:00 •PTCA: 00:04:00 •EGD: 00:04:00 •ORIF: 00:02:00 •Hemodialysis, MV, and CPR: 00:03:00 •Delivery Procedure: 00:04:00 •Pneumothorax: 00:01:00 •Total Hip Arthroplasty and Total Knee Arthroplasty: 00:04:00 •Abortion Procedure: 00:03:00 •ERCP: 00:05:00 •Cardiac Cath: 00:04:00 •Ileostomy Takedown: 00:02:00 •Laparoscopic Cholecystectomy, converted to open and Robotic Procedures: 00:04:00 •D&C: 00:04:00 •Spinal Fusion: 00:05:00 •New-born: 00:02:00 •Cardioversion, Arterial line placement and IVC filter: 00:02:00 •Thyroidectomy (near to Total): 00:01:00 •PICC line: 00:02:00 •Colostomy formation: 00:01:00 •Amputation: 00:02:00 •Failed Procedures: 00:02:00 •Chemotherapy: 00:01:00 •Assignment - Clinical Coding: 00:00:00

Overview According to the Bureau of Labor Statistics, employment of carpenters is projected to grow significantly from 2020 to 2030, with thousands of openings for carpenters launched each year. This Carpentry course is meticulously designed to equip learners with foundational knowledge and skills essential in this dynamic field.Delve into the essentials of carpentry, from understanding the diverse range of tools and materials to mastering the art of construction in areas like floor systems, wall framing, roof framing, and stair construction. This course is more than just learning a trade; it's about acquiring a skill set that's in high demand, enabling you to create, build, and innovate in the world of carpentry. Whether for professional advancement or personal projects, this course is your gateway to becoming a skilled craftsman in this growing field. Enrol now and take the first step towards a rewarding career in carpentry! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Carpentry. It is available to all students, of all academic backgrounds. Requirements Our Carpentry is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:08:00 total length •Introduction to Carpentry: 00:16:00 •Tool Checklist and Use: 00:24:00 •Building Materials: 00:17:00 •Adhesives and Fasteners: 00:22:00 •Floor Systems: 00:18:00 •Wall Framing: 00:16:00 •Roof Framing and Siding: 00:22:00 •Windows and Exterior Doors: 00:20:00 •Stair Construction: 00:14:00 •Concrete Construction: 00:19:00 •Assignment - Carpentry: 00:00:00

Overview Enrol in our Electrical Technician Complete Training today and build the necessary skills, knowledge and experience to transform your career. The Electrical Technician Complete Training could enhance your continuing professional development thus propelling you more towards your dream job. This Electrical Technician Complete Training could be your key, if you are interested in a long term career in the field of Electrical Technician Complete Training. This Electrical Technician Complete Training course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Electrical Technician Complete Training. This Electrical Technician Complete Training aims to accompany you through your journey to help you become a master of Electrical Technician Complete Training. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Electrical Technician Complete Training. It is available to all students, of all academic backgrounds. Requirements Our Electrical Technician Complete Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 03:09:00 total length •Module 01: Introduction and Basics: 00:18:00 •Module 02: Electrical Units and Ohm's Laws: 00:20:00 •Module 03: Direct Current: 00:23:00 •Module 04: Alternating Current Basics: 00:22:00 •Module 05: Voltage and Resistance: 00:26:00 •Module 06: Capacitance and Capacitors: 00:22:00 •Module 07: Magnetism: 00:27:00 •Module 08: Safety Precautions: 00:31:00

Overview This comprehensive course on Electrical Power System and High Voltage Engineering will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Electrical Power System and High Voltage Engineering comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Electrical Power System and High Voltage Engineering. It is available to all students, of all academic backgrounds. Requirements Our Electrical Power System and High Voltage Engineering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 03:45:00 total length •Module 1- Introduction to Electrical Power System and High Voltage: 00:25:00 •Module 2- Types of High Voltage: 00:17:00 •Module 3- Generation of High Voltage AC at Power Frequency: 00:30:00 •Module 4- Generation of High Voltage High Frequency AC: 00:14:00 •Module 5- Generation of High Voltage Impulse Part 1: 00:37:00 •Module 6- Generation of High Voltage Impulse Part 2: 00:14:00 •Module 7- Generation of High Voltage DC Part 1: 00:43:00 •Module 8- Generation of High Voltage DC Part 2: 00:45:00

Overview Learn to have confidence in your skills and abilities and be able to change your career path and job role instantly. This course has been designed to coach professionals on how to efficiently organise a career change and market themselves successfully in any business sector. The Diploma in Becoming Career Smart course has been carefully compiled with the assistance of industry experts and will coach you how to present your life experiences and practical knowledge to prospective employers. You will come to understand what 'success' means to you in terms of a job, and how you can ensure that your best qualities are seen and appreciated by others. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Becoming Career Smart. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Becoming Career Smart is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 11 lectures • 01:34:00 total length •Module 01: Understanding the Talk: 00:10:00 •Module 02: Getting Prepared to Make the Call: 00:07:00 •Module 03: Creative Openings: 00:07:00 •Module 04: Making Your Pitch: 00:10:00 •Module 05: Handling Objections: 00:09:00 •Module 06: Sealing the Deal: 00:10:00 •Module 07: Following Up: 00:13:00 •Module 08: Setting Goals: 00:09:00 •Module 09: Managing Your Data: 00:09:00 •Module 10: Using a Prospect Board: 00:10:00 •Assignment - Diploma in Becoming Career Smart: 00:00:00

Overview This comprehensive course on Football/Sports Agent will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Football/Sports Agent comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Football/Sports Agent. It is available to all students, of all academic backgrounds. Requirements Our Football/Sports Agent  is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 15 lectures • 03:48:00 total length •Introduction to Sports Agent Industry: 00:08:00 •Sports Agent: 00:12:00 •Duties and Responsibilities of a Sports Agent: 00:08:00 •Functions of a Sports Agency: 00:10:00 •Characteristics of a Sports Agency: 00:28:00 •Different Types of Sports Agents and Services: 00:25:00 •The Social and Economic Weight of Sports Agents: 00:45:00 •Sports Agency Model: 00:20:00 •Statutory and Common Law Duties on Sports Agents: 00:18:00 •Sports Agents' Representative Bodies: 00:15:00 •Brand Building and Management: 00:06:00 •Networking and Sponsorship: 00:08:00 •Skills Required for Sports Agents: 00:10:00 •How to Become a Sports Agent: 00:15:00 •Assignment - Football/Sports Agent Training Course: 00:00:00

Overview This comprehensive course on First Aid Trainer Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This First Aid Trainer Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this First Aid Trainer Course. It is available to all students, of all academic backgrounds. Requirements Our First Aid Trainer Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 16 lectures • 06:31:00 total length •Module 1: Introduction to First Aid Training: 00:29:00 •Module 2: Classifications and Abbreviations: 00:17:00 •Module 3: Primary Survey: 00:17:00 •Module 4: Secondary Survey: 00:26:00 •Module 5: Incidents: 00:29:00 •Module 6: Management: 00:18:00 •Module 7: Basic First-Aid Techniques: 00:22:00 •Module 8: Dealing with Minor Injuries: 00:26:00 •Module 9: Dealing with Major Injuries: 00:39:00 •Module 10: Dealing With Fractures and Dislocations: 00:24:00 •Module 11: Call for an Emergency: 00:17:00 •Module 12: Sports First Aid: 00:39:00 •Module 13: First Aid at Work Place: 00:28:00 •Module 14: First Aid for School: 00:26:00 •Module 15: First Aid for Mental Health: 00:20:00 •Module 16: First Aid Trainer as a Career: 00:14:00