1909 Secretarial & PA courses in Cardiff delivered Online

Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: Course 01: Communication Skills Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. Requirements Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. Career path Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.

With a single payment you will gain access to Jewellry Design Complete Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Launch your own business designing and selling jewellery. Our Jewellry Design Complete Diploma course will teach you the key skills needed to start a career in jewellery design, to create and sell beautiful jewellery. This course will take you through the design process from start to finish. From the techniques of jewellery design and the tricks and secrets of professional designers, to the equipment and tools needed to make stunning jewellery. Furthermore, you will learn about marketing and selling your designs, starting your own business and working in the jewellery industry. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Jewellry Design Complete Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Jewellry Design Complete Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Jewellry Design Complete Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Jewellery Design Complete Diploma: One payment, but lifetime access to 10 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home What other courses are included with this Jewellry Design Complete Diploma? Microsoft Teams Coronavirus (COVID-19) Awareness Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Leadership and Influencing Skills Emotional Intelligence and Human Behaviour Curriculum ***Jewellry Design Complete Diploma*** Jewellery Making and Beading History of Beads Different Kinds of Beads and Its Definitions Different Kinds of Gemstones and Its Definitions Decorating Jewellery and Beads Making Magic with Beads, Crystals, Pearls and Stones Setting Up Your Workshop Discovering Simple Jewelry Making Techniques Uncovering the Simple Secrets of Stringing and Knotting Different Stringing and Knotting Jewelry Projects Different Wire Wrapping Jewelry Projects Common Jewelry Mistakes to Avoid Jewelry for Every Occasion Creating Fun, Funky Jewelry for Everyday Wear Everyday Jewelry Projects Crafting your Own Evening, Bridal and Holiday Jewelry Evening Jewelry Projects How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 10= £100) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Jewellry Design Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Jewellry Design Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

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Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

Overview   With the ever-increasing demand for Audio Typing in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Audio Typing may be.   Learning about Audio Typing or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Audio Typing. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Audio Typing is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Audio Typing Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Audio Typing Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Audio Typing Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Audio Typing, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Audio Typing, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Audio Typing, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Audio Typing Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Audio Transcription Audio Transcription 00:00 Module 2 - The Transcription Technique The Transcription Technique 00:00 Module 3 - Transcribe Audio to Text Transcribe Audio to Text 00:00 Module 4 - The Pros Turn Speech to Text So Quickly The Pros Turn Speech to Text So Quickly 00:00 Module 5 - Transcription Skills Transcription Skills 00:00 Module 6 - Transcription Accuracy Transcription Accuracy 00:00 Module 7 - Transcription Formatting Transcription Formatting 00:00 Module 8 - Common Homophones Common Homophones 00:00

Medical Terminology Complete Training Would you like to pursue a profession in medical terminology or learn more about it? This medical terminology is intended to help you have a better grasp of medical language. This medical terminology training has covered all the latest topics to keep you better prepared for your medical terminology profession. From introduction to medical terminology to other relevant topics are included in this Medical Terminology Course. Also, you will know about the body systems terminology, medical specialities and procedures in this Medical Terminology course. common medical conditions and diseases are also part of this Medical Terminology course. Through this Medical Terminology course, you can learn to make medical documentation, proper communication and pharmacology. Enrol now for a successful medical terminology career! Main Course: Medical Terminology Free Courses are including with this Medical Terminology Course Along with The Medical Terminology Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Medical Terminology Course, We Offer a free Clinical Psychology Diploma Course Special Offers of this Medical Terminology Course This Medical Terminology Course includes a FREE PDF Certificate. Lifetime access to this Medical Terminology Course Instant access to this Medical Terminology Course Get FREE Tutor Support to this Medical Terminology Course Medical Terminology Complete Training This medical terminology training has kept you well-prepared for your career by covering all the most recent topics. At the start of our medical terminology course, you will receive an overview of all the important jargon and medical terminology. The Medical Terminology: Medical Terminology Course will teach you different methods of maintaining different body systems. With the help of this medical terminology, you will also be able to manage any common illnesses and medical conditions. Following completion of this medical terminology course, you will be able to keep appropriate medical records and correspondence. Who is this course for? Medical Terminology Complete Training This medical terminology training is open to everyone. Requirements Medical Terminology Complete Training To enrol in this Medical Terminology Course, students must fulfil the following requirements. To join in our Medical Terminology Course, you must have a strong command of the English language. To successfully complete our Medical Terminology Course, you must be vivacious and self driven. To complete our Medical Terminology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Medical Terminology Course. Career path Medical Terminology Complete Training This medical terminology bundle will help you to get a job in this industry.

Business Administration Online Do you want to improve your understanding of business studies? If so, we have developed a highly unique Level 3 Business Administration course just for you to help you advance your abilities and learn about current business operations. You will learn the abilities necessary for the profession at Level 3 Business Administration, including administration and business communication. The Level 3 Business Administration course also includes courses on giving presentations and presenting corporate data. The Level 3 Business Administration course addresses the function of administration in both big and small organisations and teaches a range of administrative systems. This Level 3 Business Administration course will teach you how to lead a team in a professional context. So why are you still waiting? Learn the core ideas and various administrative skills needed to operate a firm by enrolling in our Level 3 Business Administration course! Main Course: Level 3 Business Administration Free Courses are including with this Business Administration: Business Administration Course Along with The Business Administration Course, We Offer a free Level 5 Diploma in Business Analysis Course Along with The Business Administration Course, We Offer a free Level 2 Diploma in Business Administration Course Special Offers of this Business Administration: Business Administration Training Course This Business Administration: Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Business Administration: Business Administration Course Instant access to this Business Administration: Business Administration Course Get FREE Tutor Support to this Business Administration: Business Administration Course Business Administration: Business Administration Training The core ideas and a range of administrative skills needed to operate in a business are taught to students enrolled in our Business Administration course. In addition to covering the role of administration work with both large and small corporations, the Business Administration: Business Administration Course teaches a variety of admin systems and how to manage a team in a business setting. Who is this course for? Business Administration: Business Administration Training This Level 3 Business Administration: Business Administration course is ideal for anybody in any business or office environment seeking to reach the top of the ladder. Requirements Business Administration Training To enrol in this Business Administration Course, students must fulfil the following requirements. To join in our Business Administration: Business Administration Course, you must have a strong command of the English language. To successfully complete our Business Administration: Business Administration Course, you must be vivacious and self driven. To complete our Business Administration: Business Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Administration: Business Administration Training Course. Career path Business Administration: Business Administration Training The following roles are appropriate for someone with this Level 3 Business Administration qualification: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration – Trainer/Assessor Business Administration Manager

Lab Technician with Phlebotomy Course Online Are you interested in becoming a lab technician or honing your current abilities as one? If so, enrol in this lab technician course to get the skills you need to become more productive and structured. With an emphasis on Lab technician legal concepts, Lab technician best practices and the underlying expertise, the Lab technician course aimed to provide participants with an in-depth understanding of Lab technicians. The Lab Technician role, laboratory safety, ethics, equipment and instruments are explained in the Lab technician course. You will know the medical terminology, documentation, specimen collection and handling as a Lab technician. All the roles of a Lab Technician in pathology, professional development career paths and many more are explained in this lab Technician. Enrol in the Lab technician course to become more productive at work. Main Course: Lab Technician Course Free Courses are including with this Lab Technician with Phlebotomy Course Lab Technician Course, We Offer a free Phlebotomy Course Lab Technician with Phlebotomy Course, We Offer a free Medical Terminology Course Lab Technician with Phlebotomy Course, We Offer a free Medical Secretary Course Special Offers of this Lab Technician: Lab Technician Course This Lab Technician with Phlebotomy Course includes a FREE PDF Certificates. Lifetime access to this Lab Technician with Phlebotomy Course Instant access to this Lab Technician with Phlebotomy Course Get FREE Tutor Support to this Lab Technician with Phlebotomy Course Lab Technician with Phlebotomy Course Online The Lab Technician: Lab Technician course aimed to give participants a comprehensive understanding of lab technicians with an emphasis on legal concepts, industry best practices, and fundamental competency. The role of the lab technician, as well as laboratory safety, ethics, tools, and equipment, are all explained in the lab technician course. You will be conversant with medical terminology, documentation, and the handling and collection of specimens as a lab technician. This lab technician discusses career options for professional advancement, all of the duties of a lab technician in pathology, and much more. Who is this course for? Lab Technician with Phlebotomy Course Online Anyone who is serious about becoming a skilled lab technician is intended for this Lab Technician with Phlebotomy Course diploma programme in food microbiology with lab technician courses. Requirements Lab Technician with Phlebotomy Course Online To enrol in this Lab Technician with Phlebotomy Course, students must fulfil the following requirements. To join in our Lab Technician with Phlebotomy Course, you must have a strong command of the English language. To successfully complete our Lab Technician with Phlebotomy Course, you must be vivacious and self driven. To complete our Lab Technician with Phlebotomy Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Lab Technician with Phlebotomy Course. Career path Lab Technician with Phlebotomy Course Online Residents of the UK will benefit from this Lab Technician with Phlebotomy Course training programme as they look for new employment opportunities as lab technicians.

Boost Your Career By Enrolling In This Minute Taking & Workplace Confidentiality Bundle To Overcome Your Challenges! 5 in 1 Minute Taking & Workplace Confidentiality Bundle Improve your knowledge and enhance your skills to succeed with this Minute Taking & Workplace Confidentiality bundle. This Minute Taking & Workplace Confidentiality bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Minute Taking & Workplace Confidentiality Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Minute Taking at QLS Level 5 Course 02: Workplace Confidentiality Course 03: Executive and Personal Assistant Training Course Course 04: Essentials Communication for Business Course 05: Microsoft Office All the courses under this Minute Taking & Workplace Confidentiality bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Minute Taking & Workplace Confidentiality bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Minute Taking & Workplace Confidentiality bundle, you can achieve your dreams and train for your ideal career. This Minute Taking & Workplace Confidentiality bundle covers essential aspects in order to progress in your chosen career. Why Choose Our Minute Taking & Workplace Confidentiality Course? FREE Minute Taking & Workplace Confidentiality certificate accredited Get a free student ID card with Minute Taking & Workplace Confidentiality Training Get instant access to this Minute Taking & Workplace Confidentiality course. Learn Minute Taking & Workplace Confidentiality from anywhere in the world Minute Taking & Workplace Confidentiality is affordable and simple to understand Minute Taking & Workplace Confidentiality is an entirely online, interactive lesson with voiceover audio Lifetime access to the Minute Taking & Workplace Confidentiality course materials Minute Taking & Workplace Confidentiality comes with 24/7 tutor support So enrol now in this Minute Taking & Workplace Confidentiality Today to advance your career! Start your learning journey straightaway! This Minute Taking & Workplace Confidentiality's curriculum has been designed by Minute Taking & Workplace Confidentiality experts with years of Minute Taking & Workplace Confidentiality experience behind them. The Minute Taking & Workplace Confidentiality course is extremely dynamic and well-paced to help you understand Minute Taking & Workplace Confidentiality with ease. You'll discover how to master the Minute Taking & Workplace Confidentiality skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Minute Taking & Workplace Confidentiality bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking & Workplace Confidentiality bundle is suitable for everyone. Career path This Minute Taking & Workplace Confidentiality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Whether you run a company yourself or are currently/ looking to be employed in Business Administration, this course is perfect for you. The Administration Bundle Course will give you all the skills needed to be able to organise a business to the best standard possible. Some of the topics you will learn include; administration support, basic bookkeeping, business writing, meeting management, social media use in the workplace, basic organisational skills and much much more. Learn all the Business Administration skills you need to succeed in your career with this Administration Bundle Course. The course is Ideal for those new to Opsview or anybody who wants to bring their knowledge of the product up to an advanced level. Who is this Course for? Administration Bundle Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.