591 Scrum Master Professional Certificate (SMPC) courses delivered Online

Disruptive Leadership: Delivering Twice the Work in Half the Time Disruptive Leadership: Delivering Twice the Work in Half the Time Abstract: The inventor and co-creator of Scrum will describe its origins in military strategy, medical research on complex systems, and its application in product development and other domains such as education and defense. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Description: Whenever you walk into an interview, one of the most basic questions you will face is about teamwork. It is a very important part of corporate world as almost all innovations come from a group of people. With the help of this Team Management Certificate Course in Workplace you can develop your team working skills. This course is geared towards helping you build better teams and it is done by outlining the importance of teamwork, observing team development process and trust building exercises. The course covers more like communication and being a team player, which are must-have attributes you will get here. Learning Outcomes: The price of working as a team How to develop team standard, ground rules, and team contracts Their team player methods as well as how it can be applied effectively Mediums to create team belief The phases of team development and how to assist a team go through them The sensitive role communication skills will contribute to building and managing a team atmosphere Paths in which team members can get engaged in and boost in a team setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Team Management Certificate Course in Workplace is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Team Management Certificate Course in Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Team management certificate course in Workplace) 00:15:00 Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Mock Exam Mock Exam- Team Management Certificate Course in Workplace 00:20:00 Final Exam Final Exam- Team Management Certificate Course in Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: To thrive in today's competitive business world, it is imperative as a business to think fast in difficult situations. Crowdsourcing Certificate Course will teach you all types of crowdsourcing which will kickstart your business growth. In this course, you will learn to the definition of crowdsourcing, its value in business, crowdsourcing process, identifying platforms, etc. You will also learn about the major types of crowdsourcing: microwork, macro work, crowd voting, crowd contends, crowd wisdom, crowdfunding, etc. Overall, this course will teach you to keep your crowd engaged and promote your business. Learning Outcomes: Allot a definition to crowdsourcing as well as its worth for business Acquire knowledge of project when crowdsourcing makes a proper sense Relate the crowdsourcing procedures Figure out platforms as well as social media tools to manage support your crowdsourcing campaigns Narrate the main features of crowdsourcing, involving microwork, macro work, crowd voting, crowd contents, crowd wisdom, as well as crowdfunding, Draw the attention make your crowd get involved Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Crowdsourcing Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Crowdsourcing Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 What Is Crowdsourcing? 00:45:00 The Crowdsourcing Process 00:15:00 Choosing Your Crowdsourcing Platform 00:30:00 Social Media and Crowdsourcing 00:15:00 Engaging the Crowd 00:15:00 Types of Crowdsourcing 00:45:00 Mock Exam Mock Exam- Crowdsourcing Certificate Course 00:20:00 Final Exam Final Exam- Crowdsourcing Certificate Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Let's start an enlightening journey with the 'British Cleaning Certification Award', a course crafted to transform novices into adept cleaning professionals.  Imagine a career where each day brings a new challenge, a fresh setting, and the satisfaction of leaving spaces purely clean. This course is developed by following the guidelines of esteemed bodies such as the British Institute of Cleaning Science and the British Cleaning Council, it is not just a learning path; it's a gateway to mastering the art of cleanliness. Dive into the depths of various cleaning realms, from the comfort of household chores to the intricacies of commercial kitchen hygiene.  Learn about the diverse equipment, eco-friendly products, and appropriate clothing that redefine cleaning standards. With modules covering non-routine waste management, chemical safety, and keyholding, the course goes beyond the basics, preparing you for real-world scenarios. Learning Outcomes: Gain comprehensive knowledge of different cleaning environments and techniques. Master the use of various cleaning equipment and eco-friendly products. Understand the principles of chemical safety and effective waste management. Acquire skills in business management, customer satisfaction, and staff supervision. Learn effective marketing strategies for a successful cleaning business. Why buy this British Cleaning Certification Award? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the British Cleaning Certification Award you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to enter the cleaning industry. Entrepreneurs planning to start their own cleaning business. Current cleaning professionals seeking formal certification. Managers overseeing cleaning staff and operations. Individuals interested in learning about diverse cleaning techniques. Prerequisites This British Cleaning Certification Award was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Domestic Cleaner: £15,000 - £20,000 per annum Commercial Cleaner: £17,000 - £22,000 per annum Cleaning Supervisor: £20,000 - £25,000 per annum Facility Manager: £30,000 - £40,000 per annum Cleaning Business Owner: Variable, depending on business size and success Health and Safety Officer (in cleaning sector): £25,000 - £35,000 per annum Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - British Cleaning Certification Award 00:20:00 Final Exam Final Exam - British Cleaning Certification Award 00:20:00

Gain a deeper understanding of the modern audit landscape and master the latest techniques and technologies for ensuring accuracy and compliance with "Contemporary Audit Processes and Procedures," the ultimate guide to contemporary auditing.After the successful completion of the course, you will be able to learn about the following; Explain the concept of a strategic audit and its importance in evaluating an organization's overall performance and effectiveness. Trace the evolution of strategic audit techniques and describe how they have adapted to changing business environments and industry trends. Identify key laws and regulations governing the auditing profession, including the Sarbanes-Oxley Act, and explain their impact on audit processes and procedures. Analyze the reporting requirements for suspected or unidentified noncompliance with laws and regulations, and describe the role of auditors in identifying and addressing such issues. Define the Generally Accepted Auditing Standards (GAAS) concept and explain how they provide a framework for audit procedures and practices. Discuss the importance of avoiding conflicts of interest in auditing, including strategies for identifying and managing potential conflicts, and describe the legal and ethical implications of such conflicts. This course provides an in-depth analysis of strategic auditing and compliance principles and practices. Students will thoroughly understand the evolution of strategic audit techniques, including their adaptation to changing business environments and industry trends. The course also explores the auditing profession's legal and regulatory framework, including the Sarbanes-Oxley Act and other key legislation. Topics covered in this course include the reporting requirements for noncompliance with laws and regulations, the concept of Generally Accepted Auditing Standards (GAAS), and the importance of avoiding conflicts of interest in auditing. Students will also learn about the concept of professional scepticism and the legal requirements for completing an audit. Gain a deeper understanding of the modern audit landscape and master the latest techniques and technologies for ensuring accuracy and compliance with "Contemporary Audit Processes and Procedures," the ultimate guide to contemporary auditing. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Contemporary Audit Processes and Procedures Self-paced pre-recorded learning content on this topic. Contemporary Audit Processes and Procedures Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Internal Auditor External Auditor Compliance Officer Risk Manager Chief Financial Officer Accounting Manager Finance Manager Business Owner Operations Manager Risk and Compliance Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Advanced Diploma in Social Media Marketing-The Step by Step Guide at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Social Media Marketing-The Step by Step Guide at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Social Media Marketing-The Step by Step Guide at QLS Level 7 course. Due to Social Media Marketing-The Step by Step Guide at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Social Media Marketing-The Step by Step Guide at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Social Media Marketing-The Step by Step Guide at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Social Media Marketing-The Step by Step Guide at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Advanced Diploma in Social Media Marketing-The Step by Step Guide at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Social Media Marketing-The Step by Step Guide at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

This Professional Certificate Course in Fundamentals of Agile Methods in Project Management provides a comprehensive overview. Participants will understand Agile principles and values, differentiate from traditional methodologies, and explore Agile Manifesto and its 12 principles. The course covers various Agile methodologies (Scrum, Kanban, Lean), iterative development, and project roles. It delves into Agile best practices, communication, and collaboration, comparing benefits and drawbacks with traditional methods. Participants learn to address challenges like scope creep and project delays, explore hybrid approaches, and select suitable methodologies based on project factors. Project planning and risk management are emphasized in both Agile and traditional methodologies. After the successful completion of the course, you will be able to learn about the following, Understand the principles and values of Agile and how they differ from traditional project management methodologies. Identify the benefits and drawbacks of using Agile methods in project management. Understand the Agile Manifesto and its 12 principles. Learn about different Agile methodologies and frameworks, such as Scrum, Kanban, and Lean. Understand the importance of iterative and incremental development in Agile projects. Learn about Agile project management roles and responsibilities, including the Scrum Master and Product Owner. Identify best practices for Agile project management, such as creating user stories and conducting retrospectives. Understand the importance of communication and collaboration in Agile project management. Identify the benefits and drawbacks of using traditional project management methodologies, such as Waterfall. Understand how Agile can address common challenges in traditional project management, such as scope creep and project delays. Learn about hybrid project management approaches that combine traditional and Agile methods. Understand how to select the appropriate project management methodology for a given project, based on factors such as project scope and organizational culture. Identify the importance of project planning and risk management in both traditional and Agile project management methodologies. This Professional Certificate Course in Fundamentals of Agile Methods provides a comprehensive understanding of Agile principles, values, and methodologies. Participants will learn to differentiate Agile from traditional project management, explore the Agile Manifesto and its principles, and delve into various Agile frameworks like Scrum and Kanban. The course emphasizes iterative and incremental development, covering roles like Scrum Master and Product Owner. Best practices, such as creating user stories and effective communication, are highlighted, along with the comparison of traditional methodologies like Waterfall. Participants gain insights into addressing challenges in both approaches and explore hybrid project management for optimal methodology selection. Project planning and risk management are emphasized across traditional and Agile contexts. This Professional Certificate Course in Fundamentals of Agile Methods equips learners with in-depth insights into Agile principles, methodologies, and frameworks. Participants will master key Agile concepts, including the Agile Manifesto, iterative development, and project management roles. The course delves into the advantages and disadvantages of Agile and traditional methodologies, fostering an understanding of hybrid approaches and effective project planning. Through comprehensive learning outcomes, participants gain a holistic perspective on Agile's transformative impact on project management, addressing common challenges and optimizing methodologies for diverse project scopes and organizational cultures. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals of Agile Methods in Project Management Self-paced pre-recorded learning content on this topic. Fundamentals Of Agile Methods In Project Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Project Managers Team Leads Agile Practitioners Product Managers Scrum Masters Business Analysts IT Professionals Executives Entrepreneurs Anyone in Project Management Professionals Seeking Agile Knowledge Cross-functional Team Members Those Transitioning to Agile Practices   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

>> 24 Hours Left! Don't Let Spring Deals Slip Away - Enrol Now! << Feeling overwhelmed by complex projects and demanding deadlines? You're not alone. A recent UKCIPD survey found that a staggering 60% of employees feel stressed due to workload. But what if there was a better way to manage projects and deliver results, even in high-pressure situations? Our Agile Project Management bundle offers a dynamic and adaptable approach to navigating the ever-changing business landscape. You'll learn about key concepts including iterative development, backlog management, sprint planning, and daily stand-up meetings. Learn how to successfully prioritise activities, promote team collaboration, and view change as a fuel for progress. Beyond the fundamentals in Agile Project Management, you'll explore critical areas like stakeholder engagement, risk mitigation, and data-driven decision-making. We proudly offer 18 courses within the Agile Project Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Agile Project Management Course 02: Project Management Level 7 Course 03: Microsoft Project - Monitoring Course 04: Diploma in Performance Management Course 05: Change Management Course 06: Leadership & Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Agile Project Management Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Don't settle for the ordinary; get ready to tackle any project with agility and confidence. Enrol now in our Agile Project Management bundle and watch your project leadership skills soar! Learning Outcomes of Agile Project Management Bundle: Master Agile project lifecycles and adapt them to your specific needs. Craft and prioritize Agile backlogs for iterative development and value delivery. Lead high-performing Agile teams through sprints, stand-ups, and retrospectives. Embrace Agile data analysis to make informed decisions and optimize project outcomes. Mitigate risks and manage change proactively in an Agile environment. Design and implement bespoke Agile project strategies for lasting success. Why Choose Our Agile Project Management Course? Get a Free CPD Accredited Certificate upon completion of Agile Project Management Get a free student ID card with Agile Project Management Training The Agile Project Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Agile Project Management course materials The Agile Project Management comes with 24/7 tutor support CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management bundle is suitable for everyone. Requirements There is no formal Requirement for Agile Project Management Bundle. Career path This Agile Project Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Agile Project Manager Financial Analyst Compliance Manager Change Management Consultant Performance Manager Certificates CPDQS Accredited Hard copy Certificate Hard copy certificate - Included CPDQS Accredited PDF Certificate Digital certificate - Included

Business is all about increasing sales and better conversion. The more sales you can acquire, the more you can grow. Whether you are a business owner or acting as a business manager, you will eventually need to manage your sales. Thus, the most fundamental part of doing a successful business is improving your overall sales and increase of customers. This course provides you with the most important things you will end up needing while managing your sales. This means you will be able to learn about selling techniques, preparing buyer persona, identifying buyer journey and also sales funnels. If you are planning to organise your sales process and speeding things up a little, this course is just for you! With the help of this advanced course, you will be able to increase your sales regardless of your product or services. It doesn't really matter in which market or industry you are targeting, the basics of better sales remains the same. You will also acquire expert tips and techniques to make sure you are doing whatever it takes to keep your sales manage your sales in a way so that it increases dramatically. Course Highlights Mastering Sales is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Sales into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Sales Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Sales is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Sales is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Sales Management- Part 1 FREE 01:00:00 Sales Management- Part 2 FREE 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Mock Exam Mock Exam- Mastering Sales 00:20:00 Final Exam Final Exam- Mastering Sales 00:20:00

How is your company's customer service? Would you say that your customers are fully satisfied? Are they over the moon excited about your business and excited with every interaction that they have with you? Or is there any room to improve? Maybe your customer service is ordinary to good, but there are always going to be some unhappy customers, right? This Customer Service Skills training will examine all types of clients and how you can serve them better and improve yourself in the process. You will acquire a valuable skill set including in-person customer service and over-the-phone etiquettes, coping with demanding clients and generating re-occurring profit from return customers. Course Highlights Mastering Art of Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Art of Customer Service into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Art of Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Art of Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Art of Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Mastering Art of Customer Service 00:20:00 Final Exam Final Exam-Mastering Art of Customer Service 00:20:00