522 Scrum Master Professional Certificate (SMPC) courses in Belfast delivered On Demand

Professional Certificate in People Development and Human Resource Management explores key concepts to prepare the learner for the challenge of developing people within an organisation. The aim is to equip the learner with tools and strategies used in effective human resource management to plan and execute development programmes throughout the organisation. After the successful completion of this lecture, you will be able to understand the following: People Development Planning. Planning Functionalities. Resourcing and Succession Planning. Planning of Milestones. Business Case Studies. Costs and Benefits of Planning. Smart target settings. This course explores different skills and concepts essential for managing and developing people in an organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. People Development and Human Resource Management QUIZ: People Development And Human Resource Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In this course, you will gain a deep understanding of the difference between rightsizing and downsizing, and explore the methods and processes involved in rightsizing an organization. You will also learn about the factors that impact employees' productivity and the emerging challenges to productivity, as well as how to manage employee performance effectively. Through exploring emerging approaches to performance management, you will learn to identify and leverage the unique strengths of each team member, creating a workplace environment that promotes collaboration, innovation, and growth. Furthermore, this course will delve into the topic of employee motivation and its various aspects. You will learn about the different factors that contribute to employee motivation, and how to create a work environment that fosters employee engagement, motivation, and productivity. After the successful completion of the course, you will be able to learn about the following, Understand the dynamics of rightsizing the organisation. Explain the difference between rightsizing and downsizing. Explain methods and process of rightsizing. Understand the dynamics of employees' productivity and emerging challenges to productivity. Explore performance management and Emerging Approaches of the Performance Management System. Understand employee motivation and its different aspects. In this course, you will gain a deep understanding of the difference between rightsizing and downsizing, and explore the methods and processes involved in rightsizing an organization. You will also learn about the factors that impact employees' productivity and the emerging challenges to productivity, as well as how to manage employee performance effectively. Through exploring emerging approaches to performance management, you will learn to identify and leverage the unique strengths of each team member, creating a workplace environment that promotes collaboration, innovation, and growth. Furthermore, this course will delve into the topic of employee motivation and its various aspects. You will learn about the different factors that contribute to employee motivation, and how to create a work environment that fosters employee engagement, motivation, and productivity. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Optimizing Organizational Productivity and Performance Management Self-paced pre-recorded learning content on this topic. Optimizing Organizational Productivity and Performance Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR professionals Managers and executives Business owners and entrepreneurs Organizational development specialists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Our Professional Certificate Course in Effective Inventory Management covers the fundamentals of inventory management systems, including its types, commonly used inventories, and the components of the inventory model. It also delves into ABC analysis, its categories, applications, and future trends, and teaches how to conduct an effective ABC analysis. Finally, the course covers the economic order quantity model, its assumptions, and how to use it in your business, as well as the single period model and its various types. The Professional Certificate Course in Effective Inventory Management is a comprehensive program that covers topics such as inventory management systems, ABC analysis, and economic order quantity model. It equips learners with the knowledge and skills needed to optimize inventory levels, reduce costs, and improve customer satisfaction. After the successful completion of the course, you will be able to learn about the following, Inventory Management System, its type, importance, commonly used inventories, effective inventory management, and the component of the Inventory Model. ABC Analysis, the Category of ABC Analysis, Why it is Critical to Use ABC Analysis for Inventory Management, How to Conduct an ABC Analysis, Major Applications of ABC Analysis, and Future Trends in ABC Analysis. Economic Order Quantity Model, Assumptions of EOQ, how to use EOQ in your business, Single Period Model, and Types of Single Period Model. Our Professional Certificate Course in Effective Inventory Management covers the fundamentals of inventory management systems, including its types, commonly used inventories, and the components of the inventory model. It also delves into ABC analysis, its categories, applications, and future trends, and teaches how to conduct an effective ABC analysis. Finally, the course covers the economic order quantity model, its assumptions, and how to use it in your business, as well as the single period model and its various types. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Effective Inventory Management Self-paced pre-recorded learning content on this topic. Professional Certificate Course in Effective Inventory Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Supply chain professionals Operations managers Inventory control specialists Procurement and purchasing professionals Logistics professionals Warehouse managers Small business owners Anyone interested in improving inventory management. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Professional Certificate Course in Public Health Regulations Ethics and Policies covers key topics such as public health regulations, reforms, federal budget process, health programs, ethics, accreditation board, performance management, standards, and areas of practice for public health specialists. By the end of this course, you will have a comprehensive understanding of the policies and regulations that govern public health and be equipped to effectively navigate the complex landscape of public health regulations and ethics. You will also gain practical skills in performance management and learn about the standards and areas of practice that are essential for successful public health practice. The Professional Certificate Course in Public Health Regulations, Ethics and Policies covers many topics, including public health regulations, ethics, and accreditation. Through this course, you will gain practical skills and knowledge to navigate the complex landscape of public health regulations and policies.After the successful completion of the course, you will be able to learn about the following, Public Health Regulations Reforms in Public Health Regulations The Federal Budget Process Health Programs What is Ethics in Public Health Public health accreditation Board Performance Management in Public Health Public health standards. Areas of practice for public health specialists The Professional Certificate Course in Public Health Regulations Ethics and Policies covers key topics such as public health regulations, reforms, federal budget process, health programs, ethics, accreditation board, performance management, standards, and areas of practice for public health specialists. By the end of this course, you will have a comprehensive understanding of the policies and regulations that govern public health and be equipped to effectively navigate the complex landscape of public health regulations and ethics. You will also gain practical skills in performance management and learn about the standards and areas of practice that are essential for successful public health practice. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Public Health Regulations, Ethics and Policies Self-paced pre-recorded learning content on this topic. Public Health Regulations, Ethics and Policies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare providers Policymakers Regulators Public health practitioners Researchers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description: Scope and Requirement skill help you to develop the good understanding of project requirement. In the Scope & Requirements Training - Complete Video Course, you will learn the appropriate knowledge for increasing your scope and requirements. The Scope & Requirements Training - Complete Video Course includes the proper definition of scope, the ways of developing effective work breakdown structures, the requirement basics, the testable requirements, business domain modelling, and the Software Requirements Specifications. Throughout the Scope & Requirements Training - Complete Video Course, you will also learn the effective communication methods that are used for Project Management. You will learn the proper communication skill and listening skills so that you can use these two receptive skills for the growth of your business. The purpose of the course is to create more opportunities for your business. At the end of the course, you will know the essential tools and techniques for Project Requirements. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Scope & Requirements Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Scope & Requirements Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Effective Listening Skills for Requirements Definition Listening FREE 00:09:00 Communication 00:09:00 To Be More Effective 00:19:00 Stakeholders Stakeholders 00:05:00 Stakeholder Questions 00:08:00 Scope Definition Scope Definition 00:15:00 Solution Assessment & Validation 00:13:00 The Project Data Sheet (PDS) 00:17:00 Creating Effective Work Breakdown Structures Creating Effective Work Breakdown Structures 00:08:00 Components of the WBS 00:13:00 Answer Four Key Questions 00:12:00 Requirements Basics Requirements Basics 00:05:00 What Makes A Good Requirement 00:10:00 Requirements 00:06:00 Use Cases Use Cases 00:07:00 Process for Developing a Use Case 00:04:00 Development Methodologies Development Methodologies 00:21:00 Rational Unified Process 00:14:00 The Scrum Flow 00:22:00 Testable Requirements Testable Requirements 00:09:00 Ambiguity Review 00:06:00 The Software Requirements Specification (SRS) The SRS 00:06:00 Quality Measures Related To Individual SRS 00:05:00 Business Domain Modeling Business Domain Modeling 00:05:00 BDM Example 00:06:00 Database Tables 00:03:00 Other Advanced Tools Other Advanced Tools 00:13:00 BlockSwimlane Workflow Diagram 00:13:00 Class Diagrams 00:11:00 Mock Exam Mock Exam- Scope & Requirements Training - Complete Video Course 00:20:00 Final Exam Final Exam- Scope & Requirements Training - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive understanding of the unique challenges and cultural dynamics in key business regions like Germany, USA, and China. Participants will delve into the critical role of intercultural communication, examining its profound impact on effective management practices. The course will guide students in exploring and enhancing intercultural competence through targeted training and education, while also analyzing evolving trends in global business operations and the significance of cultural diversity in shaping effective intercultural management strategies.After the successful completion of the course, you will be able to learn about the following: Study the specific challenges and cultural influences of intercultural management in selected countries, such as Germany, USA, and China. Discuss the importance of intercultural communication and its impact on intercultural management. Explore intercultural competence and its development through training and education Analyze trends in intercultural management and its significance in global business operations. Discuss the impact of globalization and cultural diversity on the development and effectiveness of intercultural management. The objective of this course is to delve into the intricacies of intercultural management in selected countries like Germany, USA, and China. Participants will study specific challenges and cultural influences unique to each region, emphasizing the importance of intercultural communication in effective management. Through exploration of intercultural competence, attendees will learn how training and education contribute to skill development. The course further delves into analyzing global trends in intercultural management, highlighting its crucial role in the evolving landscape of global business operations amidst the impact of globalization and cultural diversity. This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive exploration of the challenges and cultural nuances in intercultural management within specific nations like Germany, USA, and China. Participants will delve into the significance of intercultural communication, understanding its profound impact on effective management practices. The program further delves into the development of intercultural competence through training and education, analyzing evolving trends in intercultural management within the context of global business operations. Throughout the course, participants will critically examine the influence of globalization and cultural diversity on shaping and enhancing intercultural management strategies. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Intercultural Management in Selected Countries Self-paced pre-recorded learning content on this topic. Intercultural Management In Selected Countries Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Global Business Professionals Multinational Project Managers Cross-Cultural Team Leaders International Business Students Human Resource Managers Diplomats and International Relations Practitioners Professionals Engaged in Global Trade Executives Expanding Operations Abroad Cultural Liaisons in Organizations Individuals Seeking Career Advancement in Global Settings Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Professional Certificate in Research Ethics aims to provide detailed ethical concerns at each stage of the research process. The course also aims to enable the learner to negotiate access to the required information in the best ethical way possible. Learning Outcomes After the successful completion of the certificate, the student will be able to learn: Research Ethics Ethics and Negotiating Access Dealing with Ethical Issues Ethical Concerns at Each Stage of Research VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Research Ethics The course aims to provide detailed ethical concerns at each stage of the research process. Dealing with ethical issues in research Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Research student Business researcher Research supervisor Research Teacher Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Do you dream of managing successful deliveries - be it flower delivery, flood delivery, parcels, or complex projects? This course equips you with the skills to become a sought-after delivery manager. Master the in-demand Agile methodology, discover the secrets of efficient project breakdown, and explore the latest scheduling techniques. Whether you crave the fast-paced world of e-commerce or the strategic realm of project management, this course paves the way for a fulfilling career. Unleash your potential in the ever-evolving delivery landscape. This comprehensive course equips you with the expertise to excel in various delivery management roles, from overseeing Iceland deliveries to streamlining operations at Tesco. Gain the proficiency to navigate the complexities of project lifecycles, ensuring seamless service delivery across diverse industries. Learning Outcomes Grasp the fundamentals of delivery management and its critical role in various sectors. Understand the core principles of Agile working methodologies. Master the breakdown of projects into manageable components for efficient execution. Gain expertise in scheduling and managing projects using the Kanban method. Comprehend the importance of ICT in effective project management. Why buy this Delivery Manager Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Delivery Manager there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Delivery Manager course for? Individuals seeking a career in delivery management across various industries. Professionals aiming to upskill and enhance their project management capabilities. Those aspiring to transition into the dynamic world of Agile project management. Business owners seeking to optimize their delivery processes and boost efficiency. Anyone interested in acquiring the coveted skills of a successful delivery manager. Prerequisites This Delivery Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Delivery Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Service Delivery Manager: £35,000 - £50,000 per annum Agile Delivery Manager: £40,000 - £55,000 per annum Project Manager: £42,000 - £58,000 per annum Programme Manager: £50,000 - £65,000 per annum Operations Manager: £45,000 - £60,000 per annum Business Analyst: £38,000 - £53,000 per annum Course Curriculum Module 01: Introduction to delivery manager Introduction to Delivery Manager 00:40:00 Module 02: Introduction to Agile working Introduction to Agile Working 01:00:00 Module 03: Key Agile Concept Key Agile Concept 00:30:00 Module 04: What Is scrum What is Scrum 01:00:00 Module 05: Breakdown of an Entire Project Breakdown of an Entire Project 00:50:00 Module 06: Various Parts of an Agile Project Various Parts of an Agile Project 00:45:00 Module 07: Project Scheduling Using kanban Project Scheduling Using Kanban 00:40:00 Module 08: Importance of ICT in Project management Importance of ICT in Project management 00:40:00 Module 09: Project Closure Project Closure 00:30:00 Assignment Assignment - Delivery Manager 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Resilience Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Resilience Training at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Resilience Training at QLS Level 4 course. Due to Resilience Training at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Resilience Training at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Resilience Training at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Resilience Training at QLS Level 4 course. This Resilience Training at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Resilience - Dealing with Adversity and Setbacks Module 02: Pathways to Resilience Module 03: The Pillars of Resilience Module 04: Training for Resilience Module 05: Promoting Emotional Resilience - CASMT Module 06: Mental Toughness & Resilience Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Resilience Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Resilience Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Resilience Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.