Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.
Mediation and Conflict Course
Mediation for Managers Training
Employee Assistance Programme Training
Emotional Intelligence Training
Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. A vital course for any manager or leader work‐ ing in a multi‐cultural environment Covers the managerial, social and psychological aspects of culture Develop your cross‐cultural leadership & management skills in a fun and informative environment Discover best‐practice in diversity management and cross‐cultural communication Appreciate current business issues related to managing and leading in a cross‐cultural environment Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally” This course can be conducted on-site at your location for groups of up to 15 participants The Objectives By the end of the course, the delegates will be able to: Illustrate examples of stereotypes and stereotyping Formulate a business case for cultural diversity in their workplace List Hofstede’s five value dimensions Explain in his/her own words the meaning of each of the five value dimensions Evaluate the risks involved in international assignments The Delegates All supervisors, middle managers , department heads and senior managers Human resource personnel including HR Business Partners All staff interested in developing cross‐cultural skills The Benefits Appreciate the importance and meaning of culture Learn about the psychology of culture Develop your cross‐cultural leadership & management skills Discover how to manage and lead diverse employees in a multi‐cultural environment Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture Our world today ‐ the importance of demographics Dimensions of culture Hofstede’s five value dimensions Workplace and organisational culture Stereotypes and stereotyping Cross‐cultural communication Body‐language and culture Day 2: Managing and Leading Diverse Employees Developing a global mindset Culture and strategy Managing in multi‐national companies Multi‐cultural teams and teamwork International assignments and global career development Culture shock and global working Culture and decision‐making
Workplace Mediation
NATIONALLY RECOGNISED AND ACCREDITED FORENSIC SCIENCE COURSE Level Three (advanced), awarding 3 credits. DUAL ACCREDITATION: Awarding Body: Open College Network (OCN Credit4Learning) Awarding Body: CPD (21 CPD Points) A modular "hybrid" forensic science course - eLearning (online) theory and one full day classroom based practical training (Crime Scene Investigations). The practical day covers a wide range of CSI techniques with "hands-on" practical training. On completion awards an OCN Nationally Recognised and Accredited Certificate in Forensic Science. This course is additionally CPD Accredited and also awards 21 CPD points on completion. PART 1 - THEORY Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace. Please allow approx. 6-8 hours to complete the elearning modules. You do not need to complete Part 1 in one single "sitting” and can log on/off as many times as you wish and when convenient to you. You must complete both parts 1 and 2 to successfully pass this course. PART 2 - CLASSROOM Attend your forensic science practical day in the classroom, covering a number of key CSI investigative processes and procedures. You will develop your crime scene investigator skills with "hands-on" training in a classroom environment at the training location you have selected. Please note that we will provide protective clothing (disposable aprons), goggles and gloves. As you will be participating in a range of forensic activities we would suggest you wear easy clothing, short-sleeved top and closed-toe shoes. You can complete Part 1 before or after comleting Part 2. DOWNLOAD A COURSE ITINERARY HERE Course Itinerary M01 - Overview and Historical Background: A look at definitions, historical perspective highlighting major forensic advancements covering since early times, the beginning of modern forensics including the advent of fingerprinting, toxicology and DNA, and how DNA solved the first case (a double murder). Understanding the services of Forensic Labs and the major disciplines. M02 - Observational Skills Crime Scene Investigation & Recording Examination of the crime scene, photography, videography, sketch recording principles, using a CAD package. M03 - Forensic Pathology Understanding the job role, working within hospitals, mortuaries, the pathological processes and manner of death. M04 - Forensic Anthropology How does forensic anthropology help forensic scientists? Using physical markers present on a skeleton to determine age, sex, stature, and race. Bone anatomy and stages of development from foetal to elderly individual. Differentiating male and female: skull, pelvis, femur and humerus. M05 - Forensic Entomology How entomologists determine time of death as well as advanced investigations involving abuse and neglect. The life cycle of the blowfly and environmental influences. Using insect gut DNA to help solve crimes. CS01 - Case Study - Forensic Entomology - The Jigsaw Murders M06 - Forensic Serology Understanding presumptive tests and confirmatory tests. Tests in detail - processes and methods with options for: Blood, Saliva, Semen, Urine. M07 - Using the Microscope Correct procedures for using the light microscope. A look at the electron microscope and scanning probe microscope and their applications in forensic science. Detailed process guide including mounting slides.
Join a Climate Fresk Climate science workshop to learn about the causes and effects of climate change through a fun and collaborative experience.