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Cleaning up jobs should not be looked down on, as without someone cleaning up our mess, we would have to live in a society with bad smell and garbage everywhere. Cleaning crews often take care of unseen germs and bacteria all around us for which we should be thankful. So if you are thinking of starting your own cleaning business, get ready to get your hands dirty with this Level 2 Certificate in Cleaning course. This is a very basic course designed to help you train your employees to provide cleaning services for both commercial and residential opportunities. You can use this course as an orientation for your employees as you learn about cleaning and its process by finding out ways to train new people. You will further use this course learn about office cleaning, maintaining hard floors, carpets, entryways and lobbies. The course also discusses restrooms, pest management, cleaning products, staffing and so much more. This level 2 course is filled with tips that you can utilize in order to establish and maintain a highly sophisticated cleaning service business and make money in the process. Course Highlights Cleaning Certificate Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Cleaning Certificate Course into 36 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 26 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Cleaning Certificate Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cleaning Certificate Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cleaning Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cleaning Certificate Course - Updated Version An Introduction to the Cleaning Job 00:16:00 The Diversity of Cleaning Jobs 00:23:00 Cleaning Equipment, Products and Clothing 00:21:00 House Cleaning 00:20:00 Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Bathrooms and Toilets 00:19:00 Office Cleaning 00:17:00 Cleaning External Surfaces and Areas 00:15:00 Dealing with Non-Routine Waste 00:18:00 Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Starting a Cleaning Business and Planning for it 00:14:00 Running the Business with Quality Service 00:19:00 Customer Satisfaction 00:20:00 Management of Staff 00:19:00 Marketing, Advertising and Sales 00:21:00 Expansion Management 00:15:00 Business Insurance, Tax and Additional Equipment 00:21:00 Cleaning Certificate Course - Old Version Cleaning 00:15:00 Cleaning Procedures 00:30:00 Office Cleaning 00:30:00 Entryways and lobbies 00:30:00 Hard Floor Maintenance 00:15:00 Floor Stripping 00:30:00 Carpet Maintenance 00:15:00 Carpet Extraction Cleaning 00:15:00 Restrooms 00:30:00 Spills 00:15:00 Pest Management 00:15:00 People with special needs 00:15:00 Cleaning products 01:00:00 Medical Cleaning 01:30:00 Cleaning Business 00:30:00 Tidying or Cleaning? 01:00:00 Hiring Staff 00:15:00 How to Write a Business Plan for Your Cleaning Company 00:30:00 But how can you ensure chemical safety? 00:30:00 Mock Exam Mock Exam- Cleaning Certificate Course 00:20:00 Final Exam Final Exam- Cleaning Certificate Course 00:20:00

Business Publicity Training course is designed for any aspiring individuals or professionals who want to gain in-depth knowledge

Overview This Retail Psychology course will unlock your full potential and will show you how to excel in a career in Retail Psychology. So upskill now and reach your full potential. Everything you need to get started in Retail Psychology is available in this course. Learning and progressing are the hallmarks of personal development. This Retail Psychology will quickly teach you the must-have skills needed to start in the relevant industry. In This Retail Psychology Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Retail Psychology skills to help you advance your career. Acquire a comprehensive understanding of various Retail Psychology topics and tips from industry experts. Learn in-demand Retail Psychology skills that are in high demand among UK employers, which will help you to kickstart your career. This Retail Psychology course covers everything you must know to stand against the tough competition in the Retail Psychology field.  The future is truly yours to seize with this Retail Psychology. Enrol today and complete the course to achieve a Retail Psychology certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Retail Psychology course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Retail Psychology course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Retail Psychology course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Retail Psychology is suitable for anyone aspiring to start a career in Retail Psychology; even if you are new to this and have no prior knowledge on Retail Psychology, this course is going to be very easy for you to understand.  And if you are already working in the Retail Psychology field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Retail Psychology course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Retail Psychology course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Retail Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail Psychology course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Retail Psychology Module 01: Retail Psychology 00:13:00 Module 02: Retail Strategy 00:13:00 Module 03: Retail Pricing 00:32:00 Module 04: Importance of Consumer Behaviour 00:12:00 Module 05: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 06: Taking Trends and Targeting Customers Effectively 00:11:00 Module 07: The Importance of Communicating with Customers 00:18:00 Module 08: Negotiate the Right Deal with Suppliers 00:12:00 Module 09: Choosing a Retail Location 00:14:00 Module 10: Consumer Rights Act 00:15:00 Module 11: Health & Safety for Retail Stores 00:21:00 Mock Exam Mock Exam - Retail Psychology 00:20:00 Final Exam Final Exam - Retail Psychology 00:20:00

Digital Marketing Masterclass Course Overview The Digital Marketing Masterclass is designed to provide learners with a thorough understanding of the core principles and practical tools needed to thrive in the fast-paced world of digital marketing. This comprehensive programme explores the entire digital marketing landscape—from building a brand identity to mastering high-impact strategies across content marketing, SEO, social media, email campaigns, and paid advertising. Learners will develop hands-on expertise in using platforms like Facebook, Instagram, Twitter, LinkedIn, YouTube, Pinterest, and more. In addition, the course dives into advanced techniques such as retargeting, local marketing, video marketing, podcasting, and Google Ads - ensuring you’re fully equipped to engage modern consumers across multiple channels. As mobile usage, content creation, and analytics continue to shape the digital world, this course embraces the latest trends and tools to ensure learners stay relevant and competitive. Whether you're a budding marketer, entrepreneur, or career switcher, the skills taught in this course are highly sought after by employers and clients alike, opening doors to a wide range of digital marketing career opportunities. Extra Included: Free Accredited Certificate Included Lifetime Access Free Student ID Card Learning Outcome Define and refine your business goals and digital marketing strategy Build and grow a brand identity that stands out Set up a professional, conversion-friendly website Master email marketing and effective copywriting techniques Optimise content for SEO and blog like a pro Run high-performing Facebook and Google Ads campaigns Boost engagement on platforms like Instagram, Twitter, LinkedIn & more Understand analytics to track, tweak, and improve your results Create impactful video and podcast content Explore retargeting, local marketing, and influencer strategies Who is this Digital Marketing Masterclass Course for? Anyone with a knack for learning new skills can take this Digital Marketing. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Entry Requirements No previous experience needed - just a willingness to learn. Accredited Certification After successfully completing the course, you can get a UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. For the PDF certificate, you’ll need to pay £9.99. You can get the hard copy for 15.99, which will reach your doorstep by post.

Start on a journey to master Electrical and Fire Safety Measures. Unravel legislation intricacies for a safer tomorrow.

This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.

Register on the Improve your Financial Intelligence today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Improve your Financial Intelligence is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Improve your Financial Intelligence Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Improve your Financial Intelligence, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Introduction Introduction - Don't be Afraid 00:04:00 Section 02: The Three Key Financial Statements Key Financial Statements - Introduction 00:01:00 The Balance Sheet - Introduction 00:03:00 The Balance Sheet - Assets, Liabilities, Owners Equity 00:04:00 The Balance Sheet - How it relates to you 00:06:00 The Income Statement - Introduction 00:04:00 The Income Statement - How it relates to you 00:03:00 The Cashflow Statement - Introduction 00:04:00 The Cashflow Statement - How it relates to you 00:01:00 Key Financial Statements - Summary 00:01:00 Section 03: Ratio Analysis The Money Making Metrics 00:03:00 Ratio Analysis 00:02:00 Profitability Ratios 00:03:00 Operating Ratios 00:02:00 Liquidity and Leverage Ratios 00:03:00 How Ratio Analysis Impacts you 00:03:00 Section 04: Profit vs Cash Profit ≠Cash 00:03:00 Cash but no Profit 00:05:00 Cash but no Profit 00:05:00 Why understanding the Cashflow statement matters 00:04:00 Section 05: Managing Working Capital Managing Days Sales Outstanding 00:04:00 Managing Inventory 00:03:00 Working Capital - Case Study 00:05:00 Section 06: Return on Investments Return on Investments 00:04:00 Return on Investments - Calculations 00:04:00 Section 07: A broader Perspective Five Traps 00:04:00 Section 08: How much have you learned Course Completion 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

Duration 4 Days 24 CPD hours This course is intended for Account and project managers Contact Center Enterprise (CCE) administrators Deployment engineers Technical sales Overview After taking this course, you should be able to: Navigate CCE configuration and scripting tools Configure a dialed number, call type, and media routing domain Build a basic Cisco Intelligent Contact Management (ICM) script Configure agents and skill groups Configure basic Interactive Voice Response (IVR) functionality Implement attributes and precision queues Configure Ring-No-Answer (RONA) using CCE configuration tools Configure and populate an agent team and primary supervisor Improve agent efficiency through finesse enhancements Build and test a basic Voice XML (VXML) application Implement roles, departments, and business hours Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment. Cisco Unified Contact Center Review Contact Center Basics Components and Architecture Deploying Basic Call Settings Associate Basic Call Settings Explore Media Routing Domains Building a Basic Cisco Unified Contact Center Enterprise Script Introduce Script Editor Use Script Editor Nodes Configuring Basic Agent Functionality Introduce Agent Functionality Configure Agent Desk Settings Configuring Basic Call Treatment and Queuing Explore Media Server and Files Introduce Microapps Implementing Precision Routing Introduce Precision Routing Basics Examine the Migration Path Configuring RONA Support Introduce RONA Functionality Identify RONA Timeout Considerations Configuring Agent Teams and Supervisors Configuring Teams and Supervisors Explore Agent Roles Administering the Cisco Finesse Desktop Administering Cisco Finesse Desktop Introduce Cisco Finesse Administration Implementing Voice XML Applications Introduce VXML Build a Basic Call Studio Project Configuring Roles, Departments, and Business Hours Examine Post-Call Survey Functionality Configure Post-Call Survey Running Unified CC Enterprise Reports with Unified Intelligence Center (IC) Configure Unified CC Enterprise Administrators Configure Departments

Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.