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5247 Sales courses

Developing Good Employee Relations

5.0(5)

By Wimbledon Training Services

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

Developing Good Employee Relations
Delivered Online On Demand
£42

Introducing GDPR

5.0(5)

By Wimbledon Training Services

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

Introducing GDPR
Delivered Online On Demand
£42

Managing Meetings

5.0(5)

By Wimbledon Training Services

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

Managing Meetings
Delivered Online On Demand
£42

Customer Relationship Management

4.7(160)

By Janets

Learning Outcomes Understand the importance of customer relationship management in modern business and its impact on customer satisfaction and loyalty Learn about different types of CRM software and how to select and implement a suitable solution for a particular business Develop skills in managing customer interactions and communication across various channels, including email, phone, and social media Gain knowledge in data analytics and reporting to better track customer behaviour and identify trends and patterns Explore strategies for using CRM to improve sales and marketing efforts, such as targeting and segmentation Develop skills in managing customer complaints and resolving conflicts to maintain positive relationships with customers Understand the legal and ethical considerations surrounding customer data and privacy in the context of CRM Learn how to measure and evaluate the success of a CRM program and make improvements over time Description For those looking to develop their abilities in managing client interactions, strengthen their relationships with customers, and expand their businesses, our Customer Relationship Management (CRM) course is ideal for them. In this course, students will obtain a thorough understanding of the function of CRM in contemporary business and how it may affect client loyalty and satisfaction through the course. Participants will get knowledge about several CRM tool types and how to pick and use the best option for their particular business needs. Also, they will learn how to manage customer contacts and communication through a variety of platforms, including email, phone, and social media. Their ability to better monitor customer behaviour, spot trends and patterns, and use data analytics and reporting to make defensible judgements will all be elevated by this training. The course will also address how to manage customer complaints and settle disputes to preserve strong relationships, as well as ways for using CRM to improve sales and marketing efforts, including targeting and segmentation. Also, students will learn about the moral and legal issues that arise when dealing with customer privacy and data in the context of CRM. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment In order to successfully complete the Customer Relationship Management course, students will be required to sit for a final assessment. After they submit their assignment, our expert team will evaluate and provide instant feedback. Career Path Here are some potential career paths for individuals who take a Customer Relationship Management (CRM) course in the UK, along with the annual salary range for each: CRM Manager: £46,000 to £66,000 per year Customer Success Manager: £35,000 to £50,000 per year Sales Manager: £36,000 to £71,000 per year Marketing Manager: £35,000 to £65,000 per year Course Content Module 01: Customer Relationship Management Module 02: What CRM Is and Who It Serves Module 03: Checklist for Success Module 04: Requirement Driven Product Selection Module 05: Considerations in Tool Selection Module 06: Strategies for Customer Retention Module 07: Building the Future Module 08: Homegrown vs. Application Service Provider Module 09: The Development Team Module 10: Evaluating and Reviewing Your Program

Customer Relationship Management
Delivered Online On Demand2 hours 25 minutes
£9.99

Cleaning Supervisor

4.5(3)

By Studyhub UK

Step into the world of leadership in cleanliness and hygiene with our Cleaning Supervisor course. This comprehensive program will equip you with the knowledge and skills needed to excel in the realm of cleaning management. From understanding the basics of the cleaning job to delving into specific areas like house cleaning, commercial kitchen sanitation, and office tidiness, this course covers it all. You'll learn the art of cleaning diverse spaces, managing a team, and even discover how to kickstart and run your own cleaning business. As a cleaning supervisor, you play a vital role in maintaining safe, sanitary environments, and this course will prepare you for success in this essential profession. Learning Outcomes Gain expertise in a wide range of cleaning jobs. Master the use of cleaning equipment, products, and clothing. Understand the nuances of cleaning various spaces, from homes to offices. Develop essential skills for running a cleaning business. Learn effective staff management and customer satisfaction techniques. Why choose this Cleaning Supervisor course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cleaning Supervisor course for? Aspiring cleaning supervisors looking to advance their careers. Cleaning professionals seeking to enhance their skills and knowledge. Individuals interested in starting and managing a cleaning business. Anyone aiming to maintain clean and safe environments. Those with a passion for cleanliness and hygiene. Career path Cleaning Supervisor: £18,000 - £35,000 Housekeeping Manager: £20,000 - £40,000 Office Cleaning Manager: £22,000 - £45,000 Cleaning Service Quality Inspector: £20,000 - £40,000 Facilities Manager: £25,000 - £60,000 Prerequisites This Cleaning Supervisor does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cleaning Supervisor was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - Cleaning Supervisor 00:20:00 Final Exam Final Exam - Cleaning Supervisor 00:20:00 Assignment Assignment - Cleaning Supervisor 00:00:00

Cleaning Supervisor
Delivered Online On Demand6 hours 41 minutes
£10.99

Recruitment Consultant Level 5

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Recruitment Consultant Level 5 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Recruitment Consultant Level 5 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Recruitment Consultant Level 5 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Recruitment Consultant Level 5 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Recruitment Consultant Level 5? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Recruitment Consultant Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Recruitment Consultant Level 5 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Recruitment Consultant Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Recruitment Consultant Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Recruitment Consultant Level 5 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Recruitment Consultant Level 5 Module 1 - Introduction to Recruitment: Importance and Implications Module 01 - Introduction to Recruitment: Importance and Implications 00:17:00 Module 2 - An Overview of the Recruitment Industry Module 02 - An Overview of the Recruitment Industry 00:26:00 Module 3 - The UK Recruitment Legislation Module 03 - The UK Recruitment Legislation 00:19:00 Module 4 - Sales and Selling in the Recruitment Industry Module 04 - Sales and Selling in the Recruitment Industry 00:11:00 Module 5 - The Recruitment Process Module 05 - The Recruitment Process 00:47:00 Module 6 - Key Performance Indicators for the Recruitment Industry Module 06 - Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7 - Candidate Attraction for Recruitment Module 07 - Candidate Attraction for Recruitment 00:35:00 Module 8 - Candidate Management Module 08 - Candidate Management 00:22:00 Module 9 - Candidate Interview Processes Module 09 - Candidate Interview Processes 00:24:00 Module 10 - Client Acquisition Module 10 - Client Acquisition 00:36:00 Module 11 - Client Strategy in the Recruitment Sector Module 11 - Client Strategy in the Recruitment Sector 00:25:00 Module 12: Client Management Module 12 - Client Management 00:27:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service Module 13 - Steps to Starting and Running a Successful Recruiting Service 00:23:00 Recommended Readings Recommended Readings - Recruitment Consultant Level 5 Unlimited Optional Assignment Optional Assignment - Recruitment Consultant Level 5 00:00:00

Recruitment Consultant Level 5
Delivered Online On Demand8 days
£10.99

SOCIAL SKILLS: How To Influence People & Gain Influence

4.5(3)

By Studyhub UK

Dive into the world of 'SOCIAL SKILLS: How To Influence People & Gain Influence,' where you unlock the secrets of human interactions. Navigate through the intricate nuances of social dynamics with a deep understanding of influential phenomena. This meticulously curated curriculum unravels the mysteries behind essential tools such as the SOCIAL PROOF Effect, the HARD TO GET Effect, and several others, enabling you to harness the power of influence and transform your interactions. Learning Outcomes Understand the foundational concepts behind social influence and how they shape human interactions. Master the techniques of eight crucial effects like ZEIGARNIK, SIMILARITY, and RECIPROCITY to exert influence. Deploy effective strategies to enhance personal and professional relationships through an understanding of human psychology. Analyse situations to decide the best influential technique applicable for desired outcomes. Elevate the quality of social interactions, leading to more positive and impactful connections. Why buy this SOCIAL SKILLS: How To Influence People & Gain Influence course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SOCIAL SKILLS: How To Influence People & Gain Influence there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this SOCIAL SKILLS: How To Influence People & Gain Influence course for? Individuals keen on enhancing their social interactions and relationships. Professionals in leadership or management roles aiming to improve team dynamics. Sales and marketing executives seeking to refine their persuasion tactics. Trainers or coaches aiming to add a deeper layer to their teaching methodologies. Psychologists and therapists wishing to integrate these tools into their practice. Prerequisites This SOCIAL SKILLS: How To Influence People & Gain Influence does not require you to have any prior qualifications or experience. You can just enrol and start learning.This SOCIAL SKILLS: How To Influence People & Gain Influence was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Social Skills Trainer: £30,000 - £45,000 Management Consultant: £50,000 - £90,000 Sales Manager: £35,000 - £60,000 Marketing Strategist: £40,000 - £65,000 Relationship Counsellor: £28,000 - £45,000 Organisational Psychologist: £35,000 - £70,000 Course Curriculum SECTION 1: Introduction Welcome 00:03:00 SECTION 2: SOCIAL INFLUENCE: The SOCIAL PROOF Effect What is it? 00:03:00 How to use the power of SOCIAL PROOF to INFLUENCE people 00:03:00 SECTION 3: SOCIAL INFLUENCE: The ZEIGARNIK Effect What is it? 00:08:00 How to use the power of ZEIGERNIK EFFECT to INFLUENCE people 00:04:00 SECTION 4: SOCIAL INFLUENCE: The REASON Effect What is it? 00:02:00 How to use the power of REASON EFFECT to INFLUENCE people 00:03:00 SECTION 5: SOCIAL INFLUENCE: The CONSISTENCY Effect What is it? 00:02:00 How to use the power of CONSISTENCY EFFECT to INFLUENCE people 00:05:00 SECTION 6: SOCIAL INFLUENCE: The TALK ABOUT THEM Effect What is it? 00:03:00 How to use the power of TALK ABOUT THEM EFFECT to INFLUENCE people 00:03:00 SECTION 7: SOCIAL INFLUENCE: The HARD TO GET Effect What is it? 00:02:00 How to use the power of HARD TO GET EFFECT to INFLUENCE people 00:04:00 SECTION 8: SOCIAL INFLUENCE: The SIMILARITY Effect What is it? 00:01:00 How to use the power of SIMILARITY EFFECT to INFLUENCE people 00:04:00 SECTION 9: SOCIAL INFLUENCE: The LARGE REQUEST Effect What is it? 00:03:00 How to use the power of LARGE REQUEST EFFECT to INFLUENCE people 00:03:00 SECTION 10: SOCIAL INFLUENCE: The RECIPROCITY Effect What is it? 00:03:00 How to use the power of RECIPROCITY EFFECT to INFLUENCE people 00:04:00

SOCIAL SKILLS: How To Influence People & Gain Influence
Delivered Online On Demand1 hour 3 minutes
£10.99

Level 5 Diploma in Social Housing Management - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Social Housing Management  - QLS Endorsed
Delivered Online On Demand3 hours
£105

Level 7 Diploma in Cleaning Supervisor - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 7 Diploma in Cleaning Supervisor  - QLS Endorsed
Delivered Online On Demand7 hours
£105

Level 7 Diploma in Cleaning - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 7 Diploma in Cleaning  - QLS Endorsed
Delivered Online On Demand5 hours
£105