5276 Sales courses

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

We are delighted to announce our next series of in-person training events. Across 30th September to 3rd October 2025, we are joining forces with ASA to bring our ‘Laser Therapy Update’ workshops to anyone interested in adding laser therapy to their clinic AND laser therapists who want to update and refresh their knowledge of MLS® Laser Therapy science and application techniques. These workshops are perfect for anyone wanting to learn more about what laser is, how it works and how to use it to treat a range of commonly seen MSK pathologies and wounds. Discover how to treat patients effectively and integrate laser seamlessly into your practice. Learn the latest science behind MLS® laser therapy Discover how to achieve the best results for your patients Get hands on with MLS® Laser - learn the latest application techniques Opportunity to ask questions and get answers directly from a team of experts. Clarify any confusion! *Please note these workshops are limited to 2 spaces per clinic. Led by experts from ASA Laser, Salvatore Germano and Roberto Terruzzi and supported by UK MLS® laser trainer, this workshop will cover everything you need to know to start and/or continue your laser journey in the best possible way. Got any questions about this workshop? Email sales@celticsmr.co.uk for help.

Are you ready to embark on an enlightening journey of wisdom with the Market Research Analyst bundle and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Market Research Analyst Advanced Diploma. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Marketing Principles Course 02: Marketing Secrets for High Sales Course 03: Marketing Strategies for Business Course 04: Learn with Case Study - Market Research Course 05: Research Methods in Business Course 06: Business Intelligence Analyst Course Course 07: Excel at Marketing Through a Well-Defined Marketing Strategy Course 08: Sales Analysis in Excel Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Market Research Analyst Advanced Diploma bundle illuminate your path to wisdom. The Market Research Analyst Advanced Diploma bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Market Research Analyst Advanced Diploma package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Market Research Analyst bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Market Research Analyst Advanced Diploma community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Market Research Analyst bundle. Establish robust bases across each course nestled within the Market Research Analyst bundle. Decipher intricate concepts through the articulate content of the Market Research Analyst bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Market Research Analyst bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Market Research Analyst bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Market Research Analyst bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Market Research Analyst bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Market Research Analyst bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Market Research Analyst journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Market Research Analyst bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Market Research Analyst bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

The real estate industry is one of the most exciting and dynamic fields out there, offering endless opportunities for those with the right skills and knowledge. Whether you're looking to work as an estate agent, property developer, or manager, there's always something new to learn and discover in this field. As an estate agent or property developer, you'll have the opportunity to work with clients from all walks of life, helping them buy, sell, and rent properties. You'll also have the chance to develop your own projects, from small-scale renovations to large-scale residential and commercial developments. At the same time, the real estate industry is constantly evolving, with new technologies, marketing strategies, and legal and regulatory frameworks emerging all the time. That's why it's essential to stay up-to-date with the latest developments and trends, and that's where our Estate Agent and Property Development diploma comes in. This Estate Agent and Property Development Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Development Diploma Course 03: Social Housing and Tenant Management Level 2 Course 04: Property Law and Legislation Course 05: Understanding Wills and Probate Laws - Level 2 Course 06: Property Marketing Course 07: Facilities Management Level 3 Course 08: Contract Manager Diploma Course 09: Document Control Course 10: Customer Relationship Management Course 11: Sales: Psychology of Customers Course 12: Level 3 Tax Accounting Course 13: Public Speaking and Presentation Skill Course Course 14: The Formula to Talk with Strangers Learning Outcomes: Understand the different types of estate agents and property development methods. Develop useful skills in property valuation, negotiation, and project management. Learn about the legal and regulatory framework for estate agents and property developers. Apply modern technologies and marketing strategies to enhance your real estate business. Develop a comprehensive understanding of the legal and regulatory framework for real estate businesses. Enhance your skills in customer relationship management, sales, and public speaking. Develop valuable knowledge in facilities management, contract management, and document control. Learn about property marketing strategies and the latest tax accounting practices. The Property Development bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Estate Agent and Property Development expertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Estate Agent and Property Development to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent and Property Development bundle. • Individuals interested in a career in real estate. • Real estate professionals seeking to enhance their skills and knowledge. • Anyone looking to start their own real estate business. Requirements Property Development Our Estate Agent and Property Development course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Property Development Estate Agent - £18-50k/year • Property Developer - £22-75k/year • Property Manager - £20-45k/year • Facilities Manager - £24-55k/year • Contract Manager - £28-60k/year • Sales Manager - £28-70k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Welcome to the Product Development and Supply Chain Management Course Bundle, a comprehensive program that combines a diverse range of courses to equip you with the skills and knowledge needed to excel in the dynamic fields of product development and supply chain management. In this bundle, you will gain expertise in areas such as good manufacturing practice, digital product management, production management, quality assurance, sales and marketing, warehouse management, and more. Data shows that the demand for skilled professionals in product development and supply chain management is on the rise, with job opportunities projected to increase by 15% over the next five years. By enrolling in this course bundle, you will learn how to navigate the complexities of product development and supply chain management, gain deep insights, and acquire industry-relevant skills that are highly sought after by employers. Besides, learn to optimise production processes, ensure quality control, develop effective marketing strategies, manage warehouses safely, and streamline supply and procurement operations. With real-world case studies, examples, and interactive learning, you will be equipped with the tools and knowledge needed to excel in the competitive world of product development and supply chain management. Join us now and take your career to new heights with the Product Development and Supply Chain Management Course Bundle! This Product Development and Supply Chain Management Bundle Package includes: Course 01: Diploma in Product Development at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Good Manufacturing Practice Course 02: Digital Product Management Training Course 03: Production Manager Course 04: Level 3 Diploma in Supply Chain Management Course 05: Quality Assurance (QA) Management Course 06: Sales and Marketing Diploma Course 07: Warehouse Management Course 08: Warehouse Safety Training Course 09: Advanced Training on Supply and Procurement Course 10: Material Management Why Prefer This Product Development and Supply Chain Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Product Development and Supply Chain Management bundle courses, you will be able to learn: Understand and apply good manufacturing practice principles to ensure quality and compliance in production processes. Develop effective digital product management strategies to drive innovation and market success. Manage production processes and resources efficiently as a production manager. Implement quality assurance (QA) management practices to ensure product quality and safety. Create and implement sales and marketing strategies to drive business growth. Efficiently manage warehouses and ensure safety compliance. Gain advanced knowledge of supply chain management and procurement processes for optimal operations. Implement effective material management strategies to optimise inventory and supply chain performance. ***Curriculum breakdown of Product Development*** Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Bundle Course is ideal for: Professionals seeking to enhance their skills in product development and supply chain management. Individuals aspiring to enter the fields of production management, quality assurance, sales and marketing, and warehouse management. Business owners and entrepreneurs looking to optimise their product development and supply chain processes. Graduates or students interested in pursuing a career in product development or supply chain management. Career path This bundle/course will give you an edge in such professions: Product Development Manager (Average UK salary: £45,000 to £70,000 per year) Supply Chain Manager (Average UK salary: £40,000 to £75,000 per year) Production Manager (Average UK salary: £35,000 to £60,000 per year) Quality Assurance Manager (Average UK salary: £40,000 to £60,000 per year) Certificates Diploma in Product Development at QLS Level 4 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about copywriting Understand the core competencies and principles of copywriting Explore the various areas of copywriting Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert copywriter Copywriting Masterclass Course Master the skills you need to propel your career forward in copywriting. This course will equip you with the essential knowledge and skillset that will make you a confident copywriter and take your career to the next level. This comprehensive copywriting masterclass course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this copywriting masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective copywriting practice and equip you with the essential skills, confidence and competence to assist you in the copywriting industry. You'll gain a solid understanding of the core competencies required to drive a successful career in copywriting. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for copywriter or for people who are aspiring to specialise in copywriting. Enrol in this copywriting masterclass course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive copywriting masterclass course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this copywriting can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This copywriting masterclass course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This copywriting masterclass course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This copywriting masterclass course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.   Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Copywriting Masterclass 00:00:00 Introduction Introduction 00:05:00 00:00 The Psychology of Selling Get Your Psychology Right 00:06:00 13 Sales Buttons You Need to Know How to Push 00:07:00 Copywriting to Sell 10 Steps you Must Know 00:06:00 What Are the Eight Universal Motivators 00:07:00 How to Overcome Objections 00:08:00 12 Secret Steps to Mastering the Basics of Copy Writing 12 Secret Steps - Introduction 00:02:00 12 Steps - AIDA 00:02:00 12 Steps - Audience 00:02:00 12 Steps Format 00:03:00 12 Steps - Pain 00:02:00 12 Steps - Scarcity 00:02:00 12 Steps - Objections 00:02:00 12 Secret Steps - Headlines 00:02:00 12 Secret Steps - Risk 00:02:00 12 Secret Steps - Benefits 00:02:00 12 Secret Steps - Simplicity 00:02:00 12 Secret Steps - Readability 00:03:00 12 Secret Steps - Endorsements 00:03:00 Copywriting Formulation - Understanding the Building Blocks of Great Copywriting Introduction to Copywriting Formulation 00:02:00 Starting with AIDA3 00:06:00 PAS Problem Agitation Solution 00:04:00 The 4 Ps 00:03:00 QUEST 00:04:00 BASICS: How to Edit Sales Copy Can You Write Better Sales Copy 00:06:00 20 Ways to Write Better Copy 00:12:00 Seven Guidelines for Editing 00:06:00 How to Write Headlines What You Need to Know to Write Great Headlines 00:06:00 Writing Great Sales Copy 14 Step Formula to Writing Great Sales Copy 00:06:00 Copywriting for Online Course Landing Pages Step 3 Reveal Your Solution 00:02:00 Step 4 Credentials 00:03:00 Step 5 Demonstrate the Benefits 00:04:00 Step 8 Add Bonuses 00:02:00 Step 9 Guarantees 00:03:00 Copywriting for Long Form Sales Letters Five Formulations for Sales Letters 00:03:00 The Five Point Sales Letter Formula 00:03:00 The Seven-Step Copywriting Formula for Sales Letters 00:05:00 The Nine Point Formula 00:06:00 The 18 Step Sales Letter 00:06:00 21 Part Sales Letter Formula 00:08:00 Bonus: 32 Step Power Copywriting Formula 00:08:00 Copywriting for Blog Posts Copywriting for Blogs - Introduction 00:09:00 A Simple Formula for Blog Posts 00:04:00 Blog Post Copywriting Formula 00:09:00 Blog Post Editing Check List 00:08:00 Copywriting for Bullet Points 00:05:00 Copywriting for Testimonials 00:06:00 Copywriting for High Converting Promotional Videos How to Create a High Converting Promotional Video 00:06:00 The Promotional Video for This Course Following the Script 00:02:00 The Promotional Video - Version 2 00:02:00 2018 Update; The Formula for a Promotional Video 00:04:00 2018 Copywriting Course Promotional Video 00:03:00 Copywriting for Landing Pages Copywriting for Landing Pages 00:04:00 Copywriting for Video Sales Letters What is a Video Sales Letter 00:03:00 How To Write an Attention Grabbing Video Sales Letter Headline 00:03:00 Video Sales Letter Basics 00:04:00 Video Sales Letter Outline 00:07:00 Copywriting for Email Copywriting for Email 00:07:00 ACTIVITY: Analysis of a Long Form Story Telling Email 00:07:00 Email Copywriting Analysis 1 00:05:00 How to Write Effective Welcome Emails 00:10:00 Copywriting for Twitter Copywriting for Twitter: Entertain and Engage - Be Brief. 00:07:00 Final Assessment Assessment - Copywriting Masterclass 00:10:00 Conclusion and Course Wrap Up Conclusion and Course Wrap Up 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! The UK property market is a constant source of fascination and a major driver of the economy. The National Housing Federation reports a demand for over 340,000 new homes each year. If you're interested in a career in this exciting and dynamic field, this Estate Agent and Property Development bundle is the perfect place to start. Whether you're drawn to the fast-paced world of sales or the strategic planning of development, this course equips you with the skills and knowledge to succeed. This Estate Agent and Property Development Bundle provides a unique combination of qualifications to give you a well-rounded understanding of the property industry. You'll gain a strong foundation in Estate Agency practices, including the intricacies of Residential Property Sales. In addition, you'll get into the world of Property Development along with Social Housing and Tenant Management, learning about feasibility studies, planning regulations, and the processes involved in bringing new projects to life. Courses Are Included in this Bundle: Course 01: Diploma in Estate Agents Training at QLS Level 5 Course 02: Diploma in Advanced Property Development Training at QLS Level 5 Course 03: Residential Property Sales Course 04: Social Housing and Tenant Management Level 2 Learning Outcomes of Estate Agent and Property Development Understand the legal and regulatory frameworks governing estate agencies. Develop expertise in property valuation and market analysis techniques. Acquire skills in effective property marketing and lead generation. Gain insights into property development processes and project management. Learn tenant management strategies and social housing policies. Master the intricacies of conveyancing and property transactions. Whether you aspire to become a successful estate agent or navigate the world of property development, this bundle provides the skills and qualifications to achieve your goals. Take control of your future and enrol today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Estate Agent Get a free student ID card with Estate Agent Training program (£10 postal charge will be applicable for international delivery) The Estate Agent is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Estate Agent course materials The Estate Agent comes with 24/7 tutor support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Estate Agents Training at QLS Level 5 Module 01: The History, Job Role, and Requirements of Estate Agents Module 02: The Types and Classification of Estate Agents Module 03: How to be a Successful Estate Agent Module 04: How to List Properties Module 05: Handling the Valuation Process Module 06: Negotiation Strategies and Skills Module 07: All About Selling Properties Module 08: All About Letting Properties Module 09: Digital Marketing for Estate Agents Module 10: Key Legislation for Real Estate Course 02: Diploma in Advanced Property Development Training at QLS Level 5 Module 01: Introduction To Property Development Module 02: Different Types Of Property Module 03: Property Research Module 04: Property And The Law Module 05: Different Methods Of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 03: Residential Property Sales Module 01: Introduction to Residential Property Sales Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Property Module 06: Property Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property =========>>>>> And 1 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4= £52) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Estate Agent bundle is ideal for: Estate agents or aspiring agents. Property developers and investors. Real estate professionals. Housing association professionals. Requirements You will not need any prior background or expertise to enrol in this Estate Agent bundle. Career path After completing this Estate Agent bundle, you are to start your career or begin the next phase of your career. Residential Sales Negotiator: (£25,000 - £40,000) Commercial Property Agent: (£30,000 - £50,000) Letting Agent: (£22,000 - £38,000) Property Valuer: (£30,000 - £55,000) Estate Agent Manager: (£40,000 - £60,000) Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. ⊱⊱ Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

24-Hour Flash Sale! Prices Reduced Like Never Before!! The UK property market is a constant source of fascination and a major driver of the economy. With house prices averaging over £270,000, it's a complex and dynamic field. Are you interested in a career in this exciting industry? Do you dream of helping people find their dream home or securing profitable property investments? If so, this comprehensive Estate Agent & Property Development diploma is the perfect place to begin your journey. This Estate Agent bundle is like your all-access pass to the world of real estate. It's packed with everything you need to know, from the basics of working as an Estate Agent to the nitty-gritty of Property Development and Property Investment. You'll get to know the complex stuff too, like how Property Law and Taxes work in the real estate world, not to mention managing Social Housing projects. It's designed to give you a 360° view of the real estate market, boost your productivity, and make sure you've got what it takes to handle big deals with confidence. Our bundle Course includes 11 of our Popular courses for one discounted price: Course 01: Estate Agent Diploma Level 3 Course 02: Advanced Property Development Training Course 03: Property Manager Course 04: Real Estate Investor Training Course 05: Residential Property Sales Training Course 06: Property Law and Taxation Course 07: Social Housing Management Course 08: Property Marketing Skill Course 09: Real Estate: Time Management & Productivity Training Course 10: Sales in High Price Course 11: Negotiation Skills Certificate Whether you aspire to be a successful estate agent, a savvy property developer, or a knowledgeable investor, this diploma provides the launchpad for your success. Take control of your future and enrol today! Learning Outcomes of Estate Agent & Property Development Diploma Gain a thorough understanding of UK estate agency regulations and best practices. Master the art of property valuation, marketing, and sales negotiations. Develop expertise in property development, from feasibility studies to project management. Learn essential property law and taxation principles to navigate the industry effectively. Hone your time management and productivity skills to excel in a fast-paced environment. Cultivate strong negotiation and sales techniques to secure the best deals for your clients. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straightaway! Course Curriculum Course 01: Estate Agent Diploma Level 3 Module 01: An Introduction to Estate Agent Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property: Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property: Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents Course 02: Advanced Property Development Training Module 01: Introduction To Property Development Module 02: Different Types Of Property Module 03: Property Research Module 04: Property And The Law Module 05: Different Methods Of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 03: Property Manager Module 1 - Introduction to Property Management Module 2 - The Role and Responsibilities of a Property Manager Module 3 - Listing Properties and Marketing Module 4 - The Letting Process and Tenancy Agreement Module 5 - The Property Management Process Module 6 - Keeping Tenants Long Term Module 7 - Regulations of Property Management Module 8 - Changes in the UK Property Market: An Opportunity =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring estate agents Property investors Real estate developers Property managers Legal advisors Requirements You will not need any prior background or expertise to enrol in this Estate Agent & Property Development bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Estate Agent Property Developer Property Manager Real Estate Investment Analyst Sales and Marketing Manager (Real Estate) Property Law Specialist Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.