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4297 Sales courses delivered Online

Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

Heating, Ventilation & Air Conditioning (HVAC) Technician - QLS Endorsed

By Imperial Academy

Free QLS Endorsed Certificate | 12 in 1 Exclusive Bundle with Free Certificates | 160 CPD Points | Installment Payment

Heating, Ventilation & Air Conditioning (HVAC) Technician - QLS Endorsed
Delivered Online On Demand
£129

Import/Export Training - Mega Bundle

By Imperial Academy

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Import/Export Training - Mega Bundle
Delivered Online On Demand
£129

7 Figure Mastery for Entrepreneurship

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about online business Understand the core competencies and principles of online business Explore the various areas of online business Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert entrepreuner or businessman 7 Figure Mastery for Entrepreneurship Course Master the skills you need to propel your career forward in online business. This course will equip you with the essential knowledge and skillset that will make you a confident entrepreneur or businessman and take your career to the next level. This comprehensive 7 figure mastery for entrepreneurship course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this 7 figure mastery for entrepreneurship course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective online business practice and equip you with the essential skills, confidence and competence to assist you in the online business industry. You'll gain a solid understanding of the core competencies required to drive a successful career in online business. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for entrepreuner or businessman or for people who are aspiring to specialise in online business. Enrol in this 7 figure mastery for entrepreneurship course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive 7 figure mastery for entrepreneurship course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this online business can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This 7 figure mastery for entrepreneurship course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This 7 figure mastery for entrepreneurship course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This 7 figure mastery for entrepreneurship course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Sales Funnel-The Basics 00:02:00 Setting Up Your Online Business 00:05:00 What Is Affiliate Marketing 00:03:00 Your High Ticket Offer 00:04:00 Components Of a Sales Funnel 00:07:00 Spying On The Market 00:05:00 The CRAFT Strategy 00:04:00 Your Step By Step Guide 00:07:00 Introduction Marketing Your Offer 00:03:00 The 7 Figure Mindset 00:02:00 The Myth Of Affiliate Marketing 00:03:00 Copywriting Writing To Sell 00:10:00 How To Choose The Best Product To Promote 00:03:00 Criteria Of The Best Product 00:03:00 Google Adwords Basics 00:00:00 Google Adwords Basics 00:00:00 How To Triple Your Commissions 00:02:00 Bonus Techniques 00:04:00 Optimizing Your Google Adwords Campaign 00:03:00 Media Buying Research And Analysis 00:08:00 Types Of Killer Bonuses 00:07:00 Media Buying Your First Banner And Offer 00:00:00 Solo Ads To Market Your Business 00:06:00 Facebook Ads The Fundamentals 00:10:00 Warrior Special Offers WSO 00:06:00 Search Engine Optimization SEO 00:08:00 Instagram 00:09:00 Tumblr 00:07:00 Pinterest 00:07:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

7 Figure Mastery for Entrepreneurship
Delivered Online On Demand
£19

Lean Six Sigma Green Belt

5.0(1)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Lean Six Sigma Green Belt Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Lean Six Sigma Green Belt Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Lean Six Sigma Green Belt bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Lean Six Sigma Green Belt Online Training, you'll receive 40 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Lean Six Sigma Green Belt Career Bundle: Course 01: Lean Six Sigma Green Belt Course 02: Lean Process and Six Sigma at QLS Level 5 Diploma Course 03: Lean Six Sigma Black Belt Course 04: Lean Six Sigma White Belt course Course 05: Lean Six Sigma: Toolkit Course 06: Professional Lean Management: Service Industry Course 07: Agile Scrum Master Course 08: Project Management Course Course 09: Process Improvement Course 10: Operations Management: Process Mapping & Supply Chain Course 11: The 7 Basic Tools of Quality Course 12: Quality Assurance (QA) Manager Training Course 13: Logistics Management Course 14: DIPLOMA IN OPERATIONS MANAGEMENT Course 15: Change Management Course 16: Facility Management Course 17: Diploma in Purchasing & Procurement at QLS Level 5 Course 18: SAP Controlling (CO) - Product Costing S4HANA Course 19: Commercial Law Course 20: Business Development Course 21: Financial Analysis Course 22: Financial Modelling for Decision Making and Business plan Course 23: Internal Audit Skills Course 24: Business Productivity Training Course 25: Payroll Administrator Training Course 26: Negotiation Skills Certificate Course 27: Creative Marketing Plan Course 28: Presentation Skills Guideline Course 29: Sales Skills Course Course 30: Delegation Skills Training Course 31: Customer Service Training Course 32: Public Speaking Diploma Course 33: CSR - Corporate Social Responsibility Course 34: Middle Manager Management Course 35: Cross-Cultural Awareness Training Course 36: Communicate and Work With People From Other Culture Course 37: Time Management Course 38: Critical Thinking in The Workplace Course 39: Compliance Risk and Management Course 40: Workplace Confidentiality With Lean Six Sigma Green Belt, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Lean Six Sigma Green Belt today and take the first step towards achieving your goals and dreams. Learning Outcomes: Identify and eliminate waste through various Lean tools and techniques. Implement Six Sigma methodologies to reduce defects and improve quality. Lead process improvement projects and drive positive change within your organization. Analyze data to make informed decisions and identify root causes of problems. Utilize Lean Six Sigma tools such as value stream mapping, five-why analysis, and control charts. Apply Lean Six Sigma principles to various industries and functional areas. Why buy this Lean Six Sigma Green Belt? Free CPD Accredited Certificate upon completion of Lean Six Sigma Green Belt Get a free student ID card with Lean Six Sigma Green Belt Lifetime access to the Lean Six Sigma Green Belt course materials Get instant access to this Lean Six Sigma Green Belt course Learn Lean Six Sigma Green Belt from anywhere in the world 24/7 tutor support with the Lean Six Sigma Green Belt course. Start your learning journey straightaway with our Lean Six Sigma Green Belt Training! Lean Six Sigma Green Belt premium bundle consists of 40 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Lean Six Sigma Green Belt is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Lean Six Sigma Green Belt course. After passing the Lean Six Sigma Green Belt exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Six Sigma Green Belt course is ideal for: Students seeking mastery in Lean Six Sigma Green Belt Professionals seeking to enhance Lean Six Sigma Green Belt skills Individuals looking for a Lean Six Sigma Green Belt-related career. Anyone passionate about Lean Six Sigma Green Belt Requirements This Lean Six Sigma Green Belt doesn't require prior experience and is suitable for diverse learners. Career path This Lean Six Sigma Green Belt bundle will allow you to kickstart or take your career in the related sector to the next stage. Lean Six Sigma Green Belt Process Improvement Manager Quality Assurance Manager Project Manager Operations Manager Consultant Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Lean Six Sigma Green Belt
Delivered Online On Demand7 days
£409

Diploma in SEO and Digital Marketing

4.3(43)

By John Academy

Diploma in SEO and Digital Marketing: Overview SEO helps to increase web traffic. It improves website visibility and lets you stay ahead of your competitors. On top of that, it's an essential aspect of digital marketing. Learn the most productive SEO techniques for a successful digital marketing journey by taking this Diploma in SEO and Digital Marketing course.  In this Diploma in SEO and Digital Marketing course, you'll learn the tips and tricks to improve your SEO rankings. The training will explain the different types of SEO in digital marketing and how to create an SEO strategy to double or triple your search traffic. The course will also discuss the digital marketing categories and how to use them. You'll also learn the best SEO practices to improve your Google rankings.  Learning Outcomes Understand the difference between keywords and topics Know how internet marketing works Explore the roadmap to becoming a digital marketing expert Learn to build a top-notch wordpress website Enrich your knowledge of internet marketing Understand how to make money as an affiliate marketer Be able to improve your brand visibility Who is the Course for? This Diploma in SEO and Digital Marketing course is suitable for anyone interested in learning the fundamentals of SEO and digital marketing. This comprehensive course will open doors to fantastic career opportunities.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Career Path Diploma in SEO and Digital Marketing Course provides useful skills to possess, and would be beneficial for the following professionals: Entrepreneur/Businessman Marketing and Promotions Specialist Marketing Manager Product Creator Sales Manager Sales and Promotions Specialist Top Executive Diploma in SEO and Digital Marketing - New Version Module 01: Fundamentals of Digital Marketing 00:45:00 Module 02: Growth Hacking 00:34:00 Module 03: Customer Journey 00:35:00 Module 04: Content Marketing 00:36:00 Module 05: Search Engine Optimization 00:42:00 Module 06: E-Mail Marketing 00:45:00 Module 07: Facebook Marketing 00:43:00 Module 08: Instagram Marketing 00:46:00 Module 09: Twitter Marketing 00:37:00 Module 10: Youtube Marketing 00:36:00 Module 11: Mobile Marketing 00:35:00 Diploma in SEO and Digital Marketing - Old Version SEO Basics What Is Search Engine Optimization? 01:00:00 Search Engines That Use SEO 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 SEO Techniques Introduction to SEO 00:30:00 Improve Engagement to Improve Rankings 01:00:00 Make Your Existing Pages Longer 00:30:00 Focus on YouTube SEO 00:30:00 Improve Site Speed 00:30:00 Focus on Topics Instead of Keywords 00:30:00 Build Backlinks 00:15:00 Reporting and Analytics 00:30:00 Technical Optimization 00:30:00 Local SEO and Listings 00:30:00 Guest posting 00:30:00 Effective Seo Tools 01:00:00 Digital Marketing Sales and Marketing 00:30:00 How Internet Marketing Works 01:00:00 How To Make Money With Internet Marketing 01:00:00 What is Affiliate Marketing 00:30:00 Competition in Internet Marketing 00:30:00 Researching in Internet Marketing 01:00:00 Desperate Niches 00:30:00 Profitable Niches 00:30:00 Clickbank 00:30:00 What is Traffic? 00:30:00 Traffic vs. Relevance 00:30:00 Article Marketing 01:00:00 Paid forms of Traffic - 1 01:00:00 Paid forms of Traffic - 2 01:00:00 Search Engine Optimization 00:30:00 Search Engine Optimization 2 00:30:00 Best SEO Practice 02:00:00 Blogs - WordPress 01:00:00 Blogs - WordPress II 03:00:00 Email Marketing I 00:30:00 Email Marketing II 01:00:00 Internet Marketing Strategy I 01:00:00 Your own website vs free options online I 00:30:00 Your own website vs free options online II 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Pinterest Social Marketing Introduction 00:30:00 How to Use Pinterest 01:00:00 How to Win the Hearts of the Target Audience on Pinterest 01:00:00 Understanding Pinterest Etiquette 00:30:00 Marketing Strategies to Build Your Brand and Your Followers 02:00:00 Monetizing Pinterest through Market Hunting 01:00:00 Pinterest Tools to Use in Your Marketing Arsenal 00:15:00 Conclusion 00:15:00 Google Adwords Benefits of online advertising and AdWords 00:30:00 Choosing a campaign type 00:30:00 Measure your results 00:30:00 Blogging Introduction 01:00:00 The Anatomy Of A Profitable Blog 02:00:00 Quick & Easy Optimization 00:30:00 Extending Your Blog's Functionality 00:15:00 Turbocharged Profit Strategies 01:00:00 Recommended Reading Successful Search Engine Marketing 00:00:00 Digital Marketing Handbook 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in SEO and Digital Marketing 00:30:00 Final Exam Final Exam- Diploma in SEO and Digital Marketing 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in SEO and Digital Marketing
Delivered Online On Demand48 hours
£23.99

Make-up - CPD Accredited

5.0(2)

By Institute of Beauty & Makeup

11 in 1 Exclusive Bundle! CPD Certified | Audio Visual Training | 125 CPD Points | Free Certificates | Lifetime Access

Make-up - CPD Accredited
Delivered Online On Demand1 hour
£110

Petroleum Refining Demystified Training

4.8(9)

By Skill Up

Broad up the sphere of your knowledge and discover the petrochemical industry without having to leave the comfort

Petroleum Refining Demystified Training
Delivered Online On Demand2 hours 12 minutes
£25

E-Commerce Applications Building with Express

4.8(9)

By Skill Up

Success will become a lot simpler with this exclusive E-Commerce Applications Building with Express program, which allows you

E-Commerce Applications Building with Express
Delivered Online On Demand6 hours 44 minutes
£25

Lash & Brow Treatments

4.8(9)

By Skill Up

Life is short, your lashes shouldn't be! Strive harder in the rapidly growing business world of beauty and

Lash & Brow Treatments
Delivered Online On Demand1 hour 5 minutes
£25