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2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Description: Real estate is the properties comprised of land and the buildings erected on it. If you want to have a career in real estate, then you have to also learn about property management. Property management is the operation of real estate. In this course, you will be provided with both lessons on real estate business and property management. Learning these two lessons will not only help you know about real estate, but it would also be helpful in building your professional career in the real estate industry. If you are passionate about real estate business and want to conquer this profession successfully, then you must start your real estate journey know. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in real estate People who have an interest in Real Estate and how to become successful on this Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Real Estate Bundle Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialist Marketing Manager Product Creator Realtor Real Estate Agents Sales Manager Sales and Promotions Specialist. Real Estate Investor Training Property Development 00:19:00 Different Types of Property 00:15:00 Land Law Principles- Rights and Interests 00:18:00 Ownership, Co-ownership and Possession of the Property 00:30:00 Lease Bailment, License, Mortgage and Insurance Related Law 00:53:00 Real Estate Investment 00:20:00 Strategies for a Real Estate Investor 00:21:00 Property Development Property Research 00:16:00 Property and the Law 00:18:00 Different Methods of Finance Option 00:16:00 Building Regulation 00:14:00 The Planning Process 00:14:00 Project Management 00:16:00 Marketing Your Property 00:16:00 Property Management Introduction to Property Management 00:12:00 The Role and Responsibilities of a Property Manager 00:11:00 Listing Properties and Marketing 00:26:00 The Letting Process and Tenancy Agreement 00:26:00 The Property Management Process 00:32:00 Keeping Tenants Long Term 00:10:00 Regulations of Property Management 00:11:00 Changes in the UK Property Market: An Opportunity 00:13:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Blogging in WordPress has been present for a long time. Many bloggers have been blogging through this platform which means bloggers have a lot of competition regarding readers and viewers. If you are someone who works to promote WordPress blogs, it is important for you to know how to optimize WordPress to gain optimum reach of your audience. You would want to maximize the potentials of your blog through your viewers. To be able to do so, you need to learn both WordPress basics and WordPress Optimisation. In this course you will learn the necessary skills, knowledge and information of WordPress blogging.  Who is the course for? Employees of the business industry and other businessmen who want to learn the ways to become a successful internet blog owner through effective optimization Individuals who have an interest in creating their blog in WordPress and be able to know the page rank basics concept and its importance Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in WordPress Blogging will be very beneficial to possess and very helpful, especially to: Blogger Content Writer Marketing and Promotions Specialist Marketing Manager Sales Manager Sales and Promotions Specialist Site Developer. Wordpress Blogging WordPress basics 00:15:00 WordPress Blogging 01:00:00 Why WordPress instead of Blogger? 00:15:00 Features and Benefits of WordPress 00:30:00 How to install a WordPress blog 00:30:00 WordPress Templates & Themes 00:30:00 Free WordPress Template & Theme Resources 00:15:00 WordPress Plugin Basics 00:30:00 How to Install Plugins 00:15:00 Conclusion 00:15:00 Optimizing Wordpress What Is Pagerank 00:30:00 The Difference Between Articles And Blog Posts 00:30:00 About Of Backlinks 01:00:00 About Of Directories 00:30:00 The Difference Between Social Media And Site Maps 00:30:00 The Downfall Of Not Using The Tools Available 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Advanced Diploma in WordPress Blogging 00:30:00 Final Exam Final Exam- Advanced Diploma in WordPress Blogging 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, and Users. Overview Provide an overview of the fundamental concepts and procedures of production planning within SAP ERP.Gain an overview of the manufacturing methods supported by ERP. This course is designed to provide an overview of the fundamental concepts and procedures of production planning within SAP ERP. Introduction to Supply Chain Planning Drafting Supply Chain Planning Planning-Specific Master Data Reviewing Supply Chain Master Data Reviewing Production Master Data Sales and Operations Planning Drafting Flexible Planning Executing Standard Sales and Operations Planning Releasing a Standard Sales and Operations Plan Demand Management Setting Up a Demand Program Planning Make-to-Stock Production Planning Make-to-Order Production Checking Product Availability Material Requirements Planning Drafting MRP Procedures Planning Material Requirements Interpreting the Results of Material Requirements Planning Long-Term Planning Creating a Long-Term Planning Scenario Executing Long-Term Planning Introduction to Production Execution Distinguishing Production Types Production with Production Orders Drafting Production Orders Creating Production Orders Releasing Production Orders Executing Material Staging for Production Orders Executing Confirmation and Goods Receipt for Production Orders Evaluating Production Orders Production with Process Orders Drafting Process Orders Creating and Interpreting Process Orders Executing Process Orders Using Additional Functions with Process Orders Repetitive Manufacturing Drafting Repetitive Manufacturing Preparing Repetitive Manufacturing Planning Line Loading in Repetitive Manufacturing Using Material Staging and Confirmation Integrating Costing, Controlling, and Reporting The Kanban Principle Drafting Kanban Using Kanban in Production Additional course details: Nexus Humans SCM130 SAP ERP Planning and Manufacturing Overview training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM130 SAP ERP Planning and Manufacturing Overview course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are you starting a new business? Or are you someone who is passionate about creating a business but you do not know where to start? Are you also wondering if you can really become successful as a businessmen? Then this diploma course is for you as you will be able to take in the skills and knowledge required in starting a business. Description: So you have decided that you want to create your own business. However, you require a bit of assistance to start creating one. The good news is that this course will surely help you in that. This course will definitely equip you with the right skills and information required for you to start your dream business. It is, of course, challenging to start a business, yet it doesn't need to be excessively troublesome either. All you truly need is the correct counsel to help you make sense of where to begin. That is the reason this course has been designed to give you appropriate guidance. This will be your excellent guide for starting your own business. For the greater part of the numerous that have really had the prospect of beginning their own particular business, the majority of them don't. There are a considerable number of reasons why individuals don't take their goals of maintaining a business past thinking alone. It might be the fear that is stopping especially the solace of having a consistent paycheck. It takes a considerable measure of initiative for anybody to have the strength to begin their own business. It can be challenging especially at the beginning but at the end of the day, you will realise that it is fulfilling especially when you take this course that will guide you throughout your journey. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in creating business brand People who have an interest in Business Making and how to become successful Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Startup Diploma Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Top Executives And Many More! Business Startup Diploma Introduction 00:30:00 Is It Right for Me? 00:30:00 Why Should I Start My Own Business? 00:30:00 The Business Plan 00:30:00 What Kind of Business Do I Want? 01:00:00 What Type of Business Should I Start? 01:00:00 Know Your Market 01:00:00 Know Your Strengths 02:00:00 Know Your Competition 01:00:00 Registrations Permits and Licensing 00:30:00 Choosing the Right Location 00:15:00 Marketing 01:00:00 Summary 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24 Hour Flash Deal **33-in-1 Information Technology Mega Bundle** Information Technology Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Information Technology package online with Studyhub through our online learning platform. The Information Technology bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Information Technology course provides complete 360-degree training on Information Technology. You'll get not one, not two, not three, but thirty-three Information Technology courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Information Technology courses are yours for as long as you want them once you enrol in this course This Information Technology Bundle consists the following career oriented courses: Course 01: IT Skills for IT / Non - IT Professionals Course 02: Python Basic Programming for Absolute Beginners Course 03: Learn to Drive Traffic into Sales through Digital Marketing Course 04: SEO - Search Engine Optimisation Course 05: Advanced Training on SEO & SMM Strategies Course 06: Content Marketing Certification Course Course 07: Certificate in SEO Content Writing Course 08: Social Media Marketing Course -The Step by Step Guide Course 09: Email Marketing Course Course 10: Unlocking the Power of Google Adwords for Digital Marketing Course 11: Google Ads Training Course 12: Facebook Marketing Course 13: Instagram Marketing Course 14: Affiliate Marketing Course 15: Linkedin Marketing Course 16: Youtube Marketing Course 17: Social Media Influencer Course 18: Youtube and Instagram Video Production Course 19: Make a Wordpress WooCommerce Amazon Affiliate Store Course 20: Build an Amazon Affiliate E-Commerce Store from Scratch Course 21: Affiliate Marketing Business Essentials Course 22: E-Commerce: Complete Guide to Income Mastery Course 23: ChatGPT for Marketing Content and Productivity with AI Tools Course 24: Lead Generation and Attraction Marketing Training Course 25: Digital Marketing Business Tips Course 26: Google Analytics Course 27: SQL for Data Science, Data Analytics and Data Visualization Course 28: Data Analysis, Automating and Visualisation in Excel Course 29: Microsoft Excel Complete Course 2019 Course 30: VLOOKUP: Master Excel Formula VLOOKUP in 60 minutes! 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Here's what you get: Step by step Information Technology lessons One to one assistance from Information Technology professionals if you need it Innovative exams to test your knowledge after the Information Technology course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Information Technology courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Information Technology certificate and transcript on the next working day Easily learn the Information Technology skills and knowledge you want from the comfort of your home The Information Technology course has been prepared by focusing largely on Information Technology career readiness. It has been designed by our Information Technology specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Information Technology Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Information Technology bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Information Technology course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Information Technology Elementary modules, allowing our students to grasp each lesson quickly. The Information Technology course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Information Technology training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Information Technology Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Information Technology course, all you need is - A smart device A secure internet connection And a keen interest in Information Technology Career path You will be able to kickstart your Information Technology career because this course includes various courses as a bonus. This Information Technology is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Information Technology career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free