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Level 5 Certificate in Cleaning Overview In order to maintain a clean and healthy living environment, cleaning is an integral part of our everyday life. However, cleaning needs a certain set of abilities and knowledge, and it can be a difficult and time-consuming task. This is where the Level 5 Certificate in Cleaning comes in handy. After finishing this course, you will have an in-depth knowledge of the cleaning sector and know how to successfully and efficiently offer high-quality cleaning services. The 17 modules in the course cover every facet of cleaning, from basic housekeeping to cleaning offices and commercial kitchens to cleaning exterior surfaces and spaces. Every module aims to equip you with the necessary information and abilities to thrive in the cleaning sector. Additionally, you will learn about keyholding, chemical safety, and cleaner alarm codes-all of which are critical knowledge for any professional cleaner. The course covers effective cleaning techniques in addition to staff management, staff startup, marketing, advertising, and sales. Using this all-inclusive strategy guarantees that you possess not just the ability to deliver high-quality cleaning services but also the know-how and abilities to manage a profitable cleaning company. Learning Outcome Familiarise with the cleaning job Understand the diversity of cleaning jobs Gain in-depth knowledge of cleaning equipment, products and clothing Deepen your understanding of house cleaning How Much Do Cleaners Earn? Senior - £25,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £17,000 (Apprx.) Requirement Our Level 5 Certificate in Cleaning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Level 5 Certificate in Cleaning Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:16:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:21:00 Module 04: House Cleaning House Cleaning 00:20:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 07: Office Cleaning Office Cleaning 00:17:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expansion Management 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00

Course Overview Do you dream about setting up your own online store? The Digital Marketing Course for E-commerce Store course is a step-by-step guide designed to help you set up a successful E-commerce business. You will learn how to determine which type of E-commerce business is right for you and how to find products with branding potential. It will also walk you through a variety of E-commerce business models that will help you in setting up your online store. What's more, this course will introduce key strategies for marketing an E-commerce business, with tips on how to incorporate affiliate marketing, for your online store. By the end of the course, you will be able to apply the best practices to boost E-commerce sales and stand out from your competitors. This best selling Digital Marketing Course for E-commerce Store has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Digital Marketing Course for E-commerce Store is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Digital Marketing Course for E-commerce Store is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Digital Marketing Course for E-commerce Store is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Digital Marketing Course for E-commerce Store, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Digital Marketing Course for E-commerce Store will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Digital Marketing Course for E-commerce Store to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - An Introduction to Power Automate What is Microsoft Power Automate? The benefits of automation How to get to Power Automate Lab 1: Setup your tenant Setup Office 365 Download Course Files Customise your App Launcher Create accounts for colleagues After completing this module, students will be able to: Know what Microsoft Power Automate is The Benefits of using Power Automate to automate processes How to access a Power Automate 2 - Getting Started with Power Automate Using Power Automate templates Navigating in Power Automate Editing a Power Automate Publish and trigger a Power Automate Turn off or delete a Power Automate Lab 1: Building processes in Office 365 Create a Team with a channel Build an absence business process Testing the absence process Optional: Create Feedback Form Optional: Power Automate to Notify of Bad Ratings Optional: Test your Form and Power Automate After completing this module, students will be able to: How to use Power Automate tempaltes How to navigate around Power Automate How to edit Power Automates How to publish and trigger Power Automates How to turn off or delete Power Automates 3 - Power Automate Logic Adding conditions Designing switches Using apply to each Configuring do until logic Adding a scope Lab 1: Scheduling documentation reviews Setup a policy library in SharePoint Design a policy review schedule Testing the policy review process Optional: Notify if a file nears review After completing this module, students will be able to: How to add condtions in a Power Automate How to design switches for a Power Automate How to use apply to each How to configure do until logic How to add a scope 4 - Integration Standard and premium connectors Connecting to web services Using Power Automate with on-premises data Lab 1: Using Power Automate and SQL to Review Sales Create a new orders list Designing the price check process Testing the price check process Optional: Update with managers After completing this module, students will be able to: How to use Standard and Premium connectors How to connect to web services How to using Power Automate with on-premises data 5 - The Mobile App Downloading the mobile app Signing in and account management Building and managing Power Automates Creating buttons Feeds and approvals Lab 1: Optional: Using the Power Automate mobile app Setting up the Power Automate mobile app Create a new Power Automate in the mobile app Using Power Automate buttons in the app Uninstall the Power Automate mobile app After completing this module, students will be able to: How to download the mobile app How to sign into the mobile app How to build and manage Power Automates in the mobile app How to create buttons in the mobile app How to feed and use approvals in the mobile app 6 - Administration and Maintenance Maintaining a Power Automate View history and analytics Sharing a Power Automate Export and import Power Automates Office 365 administration for Power Automate Environments Data policies Data integration Lab 1: Maintaining your Power Automates Share a Power Automate with a colleague Disabling an active Power Automate Deleting a Power Automate After completing this module, students will be able to: How to maintain a Power Automate How to view history and analytics for a Power Automate How to share a Power Automate How to export and import Power Automates How to administrate a Power Automate in Office 365 How to use data policies in a Power Automate How to use data integration in a Power Automate

The Property Development and Marketing Diploma provides comprehensive training across all aspects of the property development process. From initial market research, financing, regulations, project management, to marketing and sales, this course equips you with the complete skill set required to successfully develop and sell properties.

Description: This Diploma in YouTube Video Marketing course will teach you the appropriate methods, strategies and other essentials of YouTube video marketing. You will learn how effectively you can market your business on YouTube. This course covers the areas of YouTube marketing secrets, the creation of YouTube marketing video, niche targeted playlist, using viral contents etc.  Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through YouTube Social Marketing People who have an interest in Social Marketing and how to effectively communicate and promote through YouTube Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in YouTube Video Marketing course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Online Content Creator Product Creators Sales Managers Sales and Promotions Specialists Social Media Specialist Top Executives And Much More! Diploma in YouTube Video Marketing Create the Perfect YouTube Marketing Video: 5 Tips To Get it Right 00:30:00 YouTube Video Marketing Tips: Join the Community 01:00:00 Marketing Your Product On YouTube: 10 Reasons Why You Should Do It 00:30:00 YouTube Marketing Tips: Promoting Your Perfect Marketing Video 01:00:00 Unique Things You Can Do with Your YouTube Marketing Video 01:00:00 Using YouTube to Market Your Product: Should You Hire a Professional? 01:00:00 Niche Targeted Playlists: Boost Your YouTube Marketing Video 01:00:00 Promote Your Perfect YouTube Marketing Video For Free: Here's How to Do It 00:30:00 Viral Marketing Tips for Your YouTube Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Secrets-Promote Your Product or Business! 01:00:00 Use YouTube to Create Unlimited Sales for your Business 01:00:00 Choose Your Niche: An Important Step in Your YouTube Marketing Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Tactics: Are These Products Helpful or Scams? 01:00:00 Final Exam Final Exam- Diploma in YouTube Video Marketing 00:20:00 Mock Exam Mock Exam- Diploma in YouTube Video Marketing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview Did you know? There's been a 20% year-over-year increase in demand for Xero experts globally. Mastering the intricacies of financial management is not just a skill; it's a necessity. The "Level 3 Xero Training" course is meticulously crafted to meet this demand head-on, comprehensively exploring Xero's capabilities and ensuring participants emerge as proficient financial wizards. This Level 3 Xero Training course delves deep into the heart of financial management, offering a meticulous breakdown of topics crucial for today's professionals. From mastering the art of invoicing to navigating intricate sales reports, our course is designed to transform participants into Xero maestros.Enrol now and unlock the door to a future where financial mastery opens doors to new career heights! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Xero Training. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Xero Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 66 lectures • 06:14:00 total length •Introduction: 00:02:00 •Introduction - Getting Started: 00:01:00 •Signing up to Xero: 00:04:00 •Quick Tour of Xero: 00:12:00 •Initial Xero Settings: 00:13:00 •Chart of Accounts: 00:14:00 •Adding a Bank Account: 00:08:00 •Demo Company: 00:04:00 •Tracking Categories: 00:07:00 •Contacts: 00:12:00 •Introduction - Invoices and Sales: 00:01:00 •Sales Screens: 00:04:00 •Invoice Settings: 00:13:00 •Creating an Invoice: 00:17:00 •Repeating Invoices: 00:07:00 •Credit Notes: 00:10:00 •Quotes Settings: 00:03:00 •Creating Quotes: 00:07:00 •Other Invoicing Tasks: 00:03:00 •Sending Statements: 00:03:00 •Sales Reporting: 00:05:00 •Introduction - Bills and Purchases: 00:01:00 •Purchases Screens: 00:04:00 •Bill Settings: 00:02:00 •Creating a Bill: 00:13:00 •Repeating Bills: 00:05:00 •Credit Notes: 00:06:00 •Purchase Order Settings: 00:02:00 •Purchase Orders: 00:08:00 •Batch Payments: 00:12:00 •Other Billing Tasks: 00:02:00 •Sending Remittances: 00:03:00 •Purchases Reporting: 00:05:00 •Introduction - Bank Accounts: 00:01:00 •Bank Accounts Screens: 00:07:00 •Automatic Matching: 00:04:00 •Reconciling Invoices: 00:06:00 •Reconciling Bills: 00:03:00 •Reconciling Spend Money: 00:05:00 •Reconciling Receive Money: 00:04:00 •Find and Match: 00:04:00 •Bank Rules: 00:08:00 •Cash Coding: 00:04:00 •Remove and Redo vs Unreconcile: 00:04:00 •Uploading Bank Transactions: 00:07:00 •Automatic Bank Feeds: 00:06:00 •Introduction - Products and Services: 00:01:00 •Products and Services Screen: 00:02:00 •Adding Services: 00:03:00 •Adding Untracked Products: 00:03:00 •Adding Tracked Products: 00:07:00 •Introduction - Fixed Assets: 00:01:00 •Fixed Assets Settings: 00:05:00 •Adding Assets from Bank Transactions: 00:06:00 •Adding Assets from Spend Money: 00:05:00 •Adding Assets from Bills: 00:02:00 •Depreciation: 00:04:00 •Introduction - Payroll: 00:01:00 •Payroll Settings: 00:15:00 •Adding Employees: 00:18:00 •Paying Employees: 00:10:00 •Payroll Filing: 00:04:00 •Introduction - VAT Returns: 00:01:00 •VAT Settings: 00:02:00 •VAT Returns - Manual Filing: 00:06:00 •VAT Returns - Digital Filing: 00:02:00

Description: Affiliate marketing is one of the solid ways of earning money. If you are interested in learning a solid strategy for building an affiliate marketing enterprise, then enrol the Affiliate Marketing Online Certificate Course and explore the secret techniques of earning money. The course starts by explaining the concept of affiliate marketing that is followed by the methods of boosting your website. The course can be divided into two parts: starting an affiliate website and marketing the website through proper channels. At first, you will learn the procedures of setting a WordPress website, choosing niches and products for reviews, writing honest reviews, etc. The next part deals with the marketing strategies including email marketing, and creating 'pre-sales video'. In short, the course prepares you to start your affiliate business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Affiliate Marketing Online Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Affiliate Marketing Online Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To The Course Introduction 00:11:00 Your Home Base Home Base 00:05:00 Start Now 00:06:00 Know Numbers 00:05:00 Audience Relationships 00:06:00 Authority by Association 00:05:00 Value, Value, Value 00:05:00 Networking 00:05:00 Build your list 00:07:00 Create Products 00:06:00 Where the heck is the money 00:05:00 The Secret to Scaling 00:04:00 How the heck do I get started? 00:06:00 Step Two Find a high converting product on Munch Eye 00:02:00 Contact the product creator and get the Sales Page and product access 00:04:00 Go through the product and make a quick presell video prior to launch 00:05:00 Make a 5-10 minute review video showing the sales page and product 00:03:00 Show the review to the product creator and ask if you can add a bonus 00:05:00 Send the presell video to your list the night before 00:01:00 Send your review video to your list when the product launches 00:04:00 Repeat 00:04:00 Taking it to the next level 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Business Studies and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Business Studies bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Business Studies course that will enhance your skills and prepare you for the competitive job market. Also, our Business Studies experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Business Studies, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Business Studies Course 02: Accountancy Course 03: Level 3 Tax Accounting Course 04: Financial Management Course 05: Financial Analysis Course 06: Marketing Fundamentals Course 07: Sales: Psychology of Customers Course 08: Business Branding Course 09: Digital Marketing Course 10: HR Management Level 3 Course 11: Diploma in Lean Process and Six Sigma Course 12: Effective Communication Skills Diploma Course 13: Customer Relationship Management Course 14: Time Management Benefits you'll get choosing Apex Learning for this Business Studies: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Business Studies Introduction Operations Management Introduction to Business Analysis Project Management Business Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Business Environment Human Resource Management Customer Service Course 02: Accountancy Introduction to Accounting The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement Financial statements Cash Flow Statements Understanding Profit and Loss Statement Financial Budgeting and Planning Auditing Course 03: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 04: Financial Management Introduction to Financial Management Fundamentals of Budgeting The Balance Sheet The Income Statement The Cash Flow Statement Statement of Stockholders' Equity Analysing and Interpreting Financial Statements Inter-Relationship Between all the Financial Statements International Aspects of Financial Management Course 05: Financial Analysis Introduction Profitability Return Ratio Liqudity Ratio Operational Analysis Detecting Manipulation Course 06: Marketing Fundamentals Introduction to Marketing Fundamentals Definitions of Marketing Traditional vs Contemporary Marketing Marketing Management Orientations Understand your Customers Segmentation Course 07: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 08: Business Branding Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 09: Digital Marketing Introduction How to Apply the Internet Marketing Process The Internet Marketing Strategies That Will Increase Your Sales Structuring and Auditing of Website And Much More..... Course 10: HR Management Level 3 Introduction to Human Resource Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and safety at the Workplace Employee Termination Employer Record and Statistics Essential UK Employment Law Course 11: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) The Principles of Flow and Pull Overview of Six Sigma The Define Phase The Measure Phase The Analyse Phase The Improve Phase The Control Phase Course 12: Effective Communication Skills Diploma Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss And Much More..... Course 13: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases And Much More..... Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Studies bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Business Studies is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Studies) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Studies) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.