4294 Sales courses in Shaw delivered Online

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

Confirming a sale takes both nature-or common sense, and nurture-good technique. You will learn how to look for verbal and visual buying signals throughout. We will show you how getting to yes requires stacking building blocks of smaller yeses and how to always advance the sale to the next realistic step. Learning Objectives Explain the ABC's of getting to yes, Identify buying signals, Implement steps for getting to yes, Build a pyramid of yeses that lead to a confirmation Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

Feeling Stuck in Your Career? The Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle is Your Skill-Building Solution. This exceptional collection of 35 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Advanced Sales & Marketing: Branding Your Business bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Advanced Sales & Marketing: Branding Your Business bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Advanced Sales & Marketing: Branding Your Business & Sales Techniques bundle on your job life and career growth! This Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle Comprises the Following CPD Accredited Courses: Course 01: The Ultimate Sales Training Blueprint: How To Master Sales Course 02: Advanced Diploma in Digital Marketing Course 03: Sales Techniques Course 04: Marketing Secrets for High Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Sales & Negotiation Skills Course 07: Creating Highly Profitable Sales Funnels Course 08: Branding Your Business Course 09: Strategic Planning and Analysis for Marketing Course 10: Email Marketing Masterclass Course 11: Video Marketing Strategy Course 12: LinkedIn Marketing for Business Course 13: Youtube Marketing Strategy Course 14: Facebook Marketing Strategy for Business Course 15: Content Writing & Copy Writing For SEO and Sales Course 16: Cold Call to Boost Sales Course 17: Secrets of Successful Sales Course 18: Sales: Psychology of Customers Course 19: Marketing Communication Course 20: Personal Branding Course Course 21: Diploma in Customer Relationship Management (CRM) Course 22: Lead Generation with Attraction Marketing for Business Course 23: Business Development & Sales Course 24: Visual Merchandising Diploma Course 25: Social Media Marketing for Business Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass Course 31: Learn to Make a Fresh Start in Your Life Course 32: Motivation - Motivating Yourself & Others Course 33: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! 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The Advanced Sales & Marketing: Branding Your Business & Sales Techniques bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Advanced Sales & Marketing: Branding Your Business bundle, a comprehensive, complete collection of 35 courses. Each course in the Advanced Sales & Marketing: Branding Your Business bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Advanced Sales & Marketing: Branding Your Business bundle offers the flexibility and convenience to learn at your own pace. Make the Advanced Sales & Marketing: Branding Your Business package your trusted partner in your lifelong learning journey. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Advanced Sales & Marketing: Branding Your Business & Sales Techniques is perfect for: Expand your knowledge and skillset for a fulfilling career with the Advanced Sales & Marketing: Branding Your Business bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Advanced Sales & Marketing: Branding Your Business bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Advanced Sales & Marketing: Branding Your Business bundle. Learn on your schedule, in the comfort of your home - the Advanced Sales & Marketing: Branding Your Business bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Advanced Sales & Marketing: Branding Your Business bundle. Certificates CPD Certificates Digital certificate - Included

Overview The modern buyer is more knowledgeable and savvier than ever before. By taking a collaborative approach with the buyer and developing solutions, instead of relying on outdated sales tactics, professional sellers can create real value for clients and subsequently close more deals. Learn the solution selling method, and find out how to shift the emphasis from product features to the customer. By understanding how to implement the solution-selling methodology, you can create natural and pressure-less sales interactions that accelerate revenue growth and improve customer loyalty

Are you ready to take your sales game to the next level? Look no further! Our comprehensive bundle of 8 courses is designed to equip you with the essential knowledge and strategies needed to succeed in today's competitive business landscape. With a combination of 3 QLS-endorsed courses and 5 CPD QS accredited courses, this bundle is a powerhouse of valuable insights. The QLS-endorsed courses, including "How To Build Sales Funnels With ClickFunnels," "Sales Training," and "Content Writing & Copy Writing For SEO and Sales," provide you with in-depth expertise in crafting effective sales funnels, mastering the art of selling, and leveraging the power of SEO for driving sales. What's more, upon completion of these courses, you'll receive hardcopy certificates, validating your achievement and enhancing your professional credibility. But that's not all! The bundle also features 5 CPD QS accredited courses. These courses cover essential topics that will expand your skill set and help you stay ahead in the ever-evolving business landscape. Key Features of the Build Sales Funnels, Sales Training and SEO - QLS Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Build Sales Funnels, Sales Training and SEO - QLS Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: How To Build Sales Funnels With ClickFunnels QLS Course 02: Sales Training QLS Course 03: Content Writing & Copy Writing For SEO and Sales 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Marketing Strategies for Business Course 02: The #1 LinkedIn Marketing & Sales Lead Generation Blueprint Course 03: Sales & Negotiation Skills Course 04: Creating Highly Profitable Sales Funnels Course 05: Residential Property Sales In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Build Sales Funnels, Sales Training and SEO - QLS Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss this opportunity to gain valuable knowledge from our curated bundle. Unlock your sales potential and pave the way for a successful career. Enroll now and take the first step towards becoming a sales champion! Experience a comprehensive learning journey with our Build Sales Funnels, Sales Training and SEO - QLS Certificate bundle. This carefully curated bundle consists of 8 courses designed to equip you with the knowledge and skills needed to excel in the competitive sales industry. Upon completion, you'll receive hardcopy certificates for the QLS-endorsed courses, validating your achievement and enhancing your professional credentials. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aiming to enhance their skills and achieve outstanding results. Business owners and entrepreneurs seeking to optimize their sales funnels and increase revenue. Marketing professionals looking to incorporate effective SEO strategies into their campaigns. Individuals interested in pursuing a career in related fields. Career path Sales Executive: £25,000 - £60,000 per year Sales Manager: £35,000 - £70,000 per year Marketing Manager: £30,000 - £70,000 per year Business Development Manager: £30,000 - £75,000 per year Digital Marketing Specialist: £25,000 - £45,000 per year Real Estate Agent: £20,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Designed for professional B2B salespeople to develop a modern approach to winning business

Designed for professional B2B salespeople to develop a modern approach to winning business

This video editing workshop equips you with the essential skills to create professional-looking videos for your business, even if you've never edited before.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step