Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The aim of a course on the nature and scope of international marketing is to provide students with a comprehensive understanding of the global marketing environment. It aims to equip students with the knowledge and skills needed to develop and implement effective marketing strategies in a global context. Ultimately, the course aims to prepare students for careers in international business, marketing, and related fields.After the successful completion of the course, you will be able to learn about the following. Understand the basic principles and concepts of international marketing. Analyze the macro and micro environmental factors that impact international marketing. Develop the ability to create effective marketing strategies. Understand the challenges of managing international marketing campaigns. Learn how to navigate cultural differences and develop effective communication strategies for global markets. Understand the importance of collaboration and teamwork in international marketing activities. Develop the ability to evaluate and adapt marketing strategies in response to changes in the global business environment. The aim of a course on the nature and scope of international marketing is to equip students with an understanding of the fundamental principles of marketing in a global context. Students will learn to navigate the challenges of conducting business across different cultures, regulatory environments, and economic conditions. The course aims to prepare students for careers in global marketing, international business, and related fields. A course on the nature and scope of international marketing will cover the fundamental principles of marketing in a global context. It will examine the challenges and opportunities of conducting business across different cultures, regulatory environments, and economic conditions. The course will equip students with the knowledge and skills needed to develop effective marketing strategies that can compete in the global marketplace. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Nature and Scope of International Marketing Self-paced pre-recorded learning content on this topic. Nature and Scope of International Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Corporate Social Responsibility Manager Global Marketing Manager International Business Development Manager Export Manager Market Research Analyst International Sales Manager Digital Marketing Specialist Global Brand Manager International Trade Specialist Multinational Account Manager Foreign Market Entry Strategist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Introducing the Negotiation Skills Bundle - Your Ultimate Guide to Mastering Negotiation. "Negotiation is not a game, it's a crucial skill for success in life." - Che Guevara. This bundle is designed to equip you with the necessary skills to become a master negotiator. You will learn how to negotiate effectively in various situations, increase your personal productivity, handle difficult people, build confidence, and make decisions under pressure. All courses are relevant and CPD-QS accredited. Plus, the first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free! Don't miss out on this opportunity to become a master of negotiation. Enrol now and start your journey towards success! This Negotiation Skills: Become A Master Of Negotiation Bundle Package includes: Course 01:(QLS Course) at QLS Level X 10 Premium Additional CPD QS Accredited Courses - Course 01: Foundations of Leadership and Negotiation Skills Development Course 02: Maximise Your Personal Productivity: Negotiation Skills Course Course 03: Influencing and Negotiating Course 04: Sales Negotiation Training Course Course 05: Dealing Sales Objections & Negotiating Terms Course 06: Customer Service Essential Skills Diploma Course 07: Advanced Certificate in Psychology Course 08: Dealing With Difficult People Training Course Course 09: Confidence Building & Assertiveness Course 10: Decision-Making in High-Stress Situations Why Prefer This Negotiation Skills: Become A Master Of Negotiation Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Negotiation Skills: Become A Master Of Negotiation bundle courses, you will be able to learn: Develop a deep understanding of negotiation skills Build your leadership qualities and negotiation skills Increase your personal productivity by mastering negotiation techniques Influence and persuade people in various situations Learn how to negotiate in sales situations Deal with sales objections and negotiate better terms Acquire essential customer service skills Explore advanced concepts in psychology Handle difficult people with ease Build confidence and assertiveness Make better decisions in high-stress situations ***Curriculum breakdown of Negotiation Skills Certificate*** Module One: Understanding Negotiation Module Two: Getting Prepared Module Three: Laying the Groundwork Module Four: Phase One - Exchanging Information Module Five: Phase Two - Bargaining Module Six: About Mutual Gain Module Seven: Phase Three - Closing Module Eight: Dealing with Difficult Issues Module Nine: Negotiating Outside the Boardroom Module Ten: Negotiating on Behalf of Someone Else How is the Negotiation Skills: Become A Master Of NegotiationBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Whether you're a seasoned professional or new to the game, this bundle is perfect for you if you want to master negotiation skills. It's also ideal for anyone who wants to improve their leadership qualities and handle difficult people. Specifically, this course is for: Business professionals Entrepreneurs Sales executives Customer service representatives HR professionals Career path Business Development Manager (£45,000 - £70,000) Sales Manager (£30,000 - £80,000) Human Resources Manager (£30,000 - £60,000) Customer Service Manager (£25,000 - £40,000) Negotiator (£25,000 - £50,000) Psychologist (£25,000 - £60,000) Business Consultant (£35,000 - £65,000) Certificates Award in Negotiation Skills at QLS Level 2 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.
The aim of "Master Budgeting" course is to provide learners with a comprehensive understanding of the budgeting process and its role in financial management. Through the course, learners will gain knowledge and skills to create, implement, and monitor master budgets effectively.After the successful completion of the course, you will be able to learn about the following, Static Budget. Flexible Budget. Master Budget. Operating Budget. Sales Budget. Cost of Goods Sold Budget. Selling and Administrative Cost Budget. Cash Budget. A Master Budgeting course provides learners with a comprehensive understanding of the budgeting process and its role in financial management. The course covers topics such as budgeting fundamentals, creating a master budget, budget implementation and monitoring, budget analysis and reporting, and strategic budgeting. Learners will gain knowledge and skills to create, implement, and monitor master budgets effectively, including the preparation of financial statements such as the income statement, balance sheet, and cash flow statement. They will also learn how to analyze budget variances, create budget reports, and use them to inform decision-making. Overall, mastering the art of budgeting is essential for organizations seeking to maximize their financial performance and achieve their strategic objectives. This course provides learners with a comprehensive understanding of the budgeting process and its role in financial management. The course covers topics such as budgeting fundamentals, creating a master budget, budget implementation and monitoring, budget analysis and reporting, and strategic budgeting. Learners will gain knowledge and skills to create, implement, and monitor master budgets effectively, including the preparation of financial statements such as the income statement, balance sheet, and cash flow statement. They will also learn how to analyze budget variances, create budget reports, and use them to inform decision-making. Overall, mastering the art of budgeting is essential for organizations seeking to maximize their financial performance and achieve their strategic objectives. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Master Budgeting Self-paced pre-recorded learning content on this topic. Understanding Master Budgeting Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Financial Analyst Budget Manager Accounting Manager Financial Controller Director of Finance CFO (Chief Financial Officer) Business Manager Operations Manager Sales Manager Project Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
'Imagine a customer walking up to a supermarket shelf and holding his or her smartphone up against different bags of potato chips. Using image processing, language processing, and analytics, AI-enabled systems can help that customer check which brand is best for their low-sodium diet, or whatever their taste profile might be.' - Glen Hartman, Senior Managing Director, Accenture Interactive. This Advanced Diploma in Business Development at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Business development always demands to be up-to-date with everything. The area of business development will be thoroughly explored in this course on business development. Important business development topics will be addressed in the course, including market research, customer acquisition, sales and marketing, and more. A summary of business development techniques and best practices will also be covered in the course. Participants will have the chance to hone their business development abilities via hands-on activities and real-world case studies. This Business Development at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Here are a few important skills you will achieve from our Business Development course: Grasp the fundamental ideas and tenets of company growth. Acknowledge the significance of market analysis and research Explain the procedure for acquiring customers. Identify the sales and marketing tactics Determine the most effective techniques for business development. Consider the importance of creativity and innovation in corporate growth Describe the steps involved in drafting a corporate growth strategy Why Prefer This Business Development at QLS Level 7 Course? Get a Free certificate endorsed by the Quality Licence Scheme upon completion of Business Development Get a Free CPD Accredited Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Take a step toward a brighter future with our Business Development course! *** Course Curriculum *** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process of Business Development After completing the Business Development course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Business Development at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development course is suitable for the following: Individuals who are seeking to become a business development professional Individuals who are currently or planning to be in business development or sales role Business and management students Entrepreneurs who are interested in business development Individuals who want to improve their business development skills Requirements No prior background or expertise is required in this Business Development course. Career path After completing this Business Development course, you are to start your career or begin the next phase of your career. Business Development Manager (£26,000 to £64,000) Sales Manager (£22,000 to £70,000) Marketing Manager (£27,000 to £65,000) Entrepreneur (Variable) Business Owner (Variable) Consultant (£30,000 to £75,000) Account Manager (£27,000 to £65,000) Market Research Analyst (£22,000 to £60,000) Certificates Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Business Development at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
The aim of this course is to provide learners with a comprehensive understanding of the different aspects of e-commerce. By the end of the course, learners will be able to comprehend the nature and dynamics of e-commerce, including the use of electronic means to conduct transactions. The course will cover the concept of M-commerce, which is an extension of e-commerce, and provide learners with the knowledge of how to differentiate between e-commerce and e-business. Learners will also learn about the key strategies used in internet marketing, as well as the different types of e-tailing. Finally, the course will explore the concept of Virtual Enterprise, giving learners an insight into how businesses operate in the digital world. By the end of the course, learners will be able to apply this knowledge to real-world scenarios and make informed decisions about e-commerce-related opportunities and challenges. After the successful completion of the course, you will be able to learn about the following, Understand the nature and dynamics of E-commerce. Understand the concept of M-commerce. Differentiate between E-commerce V/s E-business. Understand Internet Marketing and its key strategies. Understand E-tailing and key types. Understand the concept of Virtual Enterprise. The aim of this course is to provide learners with a comprehensive understanding of E-commerce and its various aspects. Through this course, learners will gain an understanding of the nature and dynamics of E-commerce, including the concept of M-commerce and the key differences between E-commerce and E-business. They will also learn about the fundamentals of internet marketing and its key strategies, as well as E-tailing and its different types. In addition, this course will cover the concept of Virtual Enterprise and how it operates in an E-commerce context. Upon completion of this course, learners will have a sound understanding of the various components of E-commerce, enabling them to better understand the E-commerce landscape and successfully navigate its complexities. The aim of this course is to provide learners with a comprehensive understanding of the different aspects of e-commerce. By the end of the course, learners will be able to comprehend the nature and dynamics of e-commerce. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to E-commerce Management Self-paced pre-recorded learning content on this topic. Introduction to E-Commerce Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. E-commerce Manager Online Sales Manager Digital Marketing Manager Web Content Manager SEO Specialist SEM Specialist E-commerce Business Analyst E-commerce Marketing Specialist E-commerce Merchandiser Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Sales Management 1:12:44 1: Module 01: Getting Prepared to Make the Call 04:32 2: Module 02: Understanding the Talk 06:55 3: Module 03: Creative Openings 04:12 4: Module 04: Making Your Pitch 09:42 5: Module 05: Handling Objections 07:29 6: Module 06: Following Up 09:34 7: Module 07: Setting Goals 06:07 8: Module 08: Sealing the Deal 06:25 9: Module 09: Managing Your Data 08:10 10: Module 10: Using a Prospect Board 08:38 11: CPD Certificate - Free 01:00 Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Description: The significance of Big Data in terms of web presence and advertisement is very important to reach out to your customers and potential customers. In this course, you will learn how to tweak your account to achieve the maximum result. By the end of this course, you will learn about the marketing tips, traffic, tools, and add-on that could help in your success. Who is the course for? Professionals who want to learn how to become profitable through Twitter Social Marketing People who have an interest in Social Marketing and promote through Twitter Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Understanding Big Data Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialist Marketing Manager Online Content Creator Sales Manager Sales and Promotions Specialist Social Media Specialist. Understanding Big Data What Is Big Data? Hint: You're a Part of It Every Day 01:00:00 Why Is Big Data Important? 01:00:00 Why IBM for Big Data? 01:00:00 All About Hadoop: The Big Data Lingo Chapter 01:00:00 InfoSphere BigInsights: Analytics for Big Data at Rest 01:00:00 IBM InfoSphere Streams: Analytics for Big Data in Motion 01:00:00 Mock Exam Mock Exam-Understanding Big Data 00:20:00 Final Exam Final Exam-Understanding Big Data 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Improving Your Everday Communication Skills 1:29:34 1: Module 01: Effective Communication 14:53 2: Module 02: Importance of Body Language 10:48 3: Module 03: Power of Storytelling 21:26 4: Module 04: How to Talk to Anyone 16:27 5: Module 05: Communication Skills For Job Interviews 10:44 6: Module 06: Becoming an Influencer 14:16 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.