Our best-selling RIDDOR Training course will give you the skills and aptitude needed to keep your organisation and colleagues safe and adhere to UK regulations. Using the information shared by industry professionals, you will be given an online masterclass in the Health and Safety laws that govern all businesses and facilities, empowering you to become a specialist within your organisation and someone who will be entrusted with responsibility. In addition to learning the scope of UK Health and Safety laws, you will be trained to perform professional risk assessments of a work area and a situation. Above all else, you will be given step-by-step tuition in RIDDOR (The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). This knowledge will leave you fully prepared to take charge during severe accidents and give you the ability to prevent them from happening again. The RIDDOR Training Course is an essential tutorial for all individuals who are interested in maintaining high safety standards in the workplace. The comprehensive contents are ordered into online modules that reinforce learning with high-quality audio and visual techniques and will give proven certification upon completion. Make your workplace a safer place by enrolling now. Why choose this RIDDOR Training Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is aimed at those individuals who will have the responsibility for maintaining, investigating, or reporting accidents and risks to health in any work environment. Career path The RIDDOR Training course's training will be of great value to Health and Safety Representatives, or anyone responsible for the reportage of associated incidents. As such, it will significantly enhance the careers or roles of: Facilities Managers Health and Safety Managers Health and Safety Advisors Health and Safety Officers Wellbeing Managers Human Resource Workers Course Content Module 1: Health and Safety at Work and the Laws Health and Safety at Work and the Laws 00:20:00 Module 2: Managing for Health and Safety Managing for Health and Safety 00:29:00 Module 3: Risk Assessment and Common Risks Risk Assessment and Common Risks 00:19:00 Module 4: RIDDOR RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) 00:25:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Course Description Get instant knowledge from this bite-sized Control of Substances Hazardous to Health (COSHH): Part 1 course. This course is very short and you can complete it within a very short time. In this Control of Substances Hazardous to Health (COSHH): Part 1 course you will get fundamental ideas of control of substances hazardous to health, the key understanding of COSHH regulations and so on. Enrol in this course today and start your instant first step towards learning about COSHH. Learn faster for instant implementation. Learning outcome Understand COSHH Gain in-depth knowledge of the health problems related to hazardous substances Learn about COSHH regulations How Much Do Health and Safety Managers Earn? Senior - £67,000(Appx.) Average - £47,000(Appx.) Starting - £32,000(Appx.) Requirement Our Control of Substances Hazardous to Health (COSHH): Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Control of Substances Hazardous to Health (COSHH): Part 1 COSHH Explained 00:34:00 COSHH Regulations 00:34:00 Health Problems Related to Hazardous Substances 00:28:00 Assignment Assignment - Control of Substances Hazardous to Health (COSHH): Part 1 00:00:00
Course Description Get instant knowledge from this bite-sized Control of Substances Hazardous to Health (COSHH): Part 2 course. This course is very short and you can complete it within a very short time. In this Control of Substances Hazardous to Health (COSHH): Part 2 course you will get fundamental ideas of control of substances hazardous to health, the key understanding of implementing control measures and so on. Enrol in this course today and start your instant first step towards learning about identifying hazardous substances. Learn faster for instant implementation. Learning outcome Understand COSHH risk assessments Understand the control measures and monitoring Learn about identifying hazardous substances Know how to implement control measures How Much Do Health and Safety Managers Earn? Senior - £67,000(Appx.) Average - £47,000(Appx.) Starting - £32,000(Appx.) Requirement Our Control of Substances Hazardous to Health (COSHH): Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Control of Substances Hazardous to Health (COSHH): Part 2 Identifying Hazardous Substances 00:27:00 COSHH Risk Assessments 00:35:00 Control Measures and Monitoring 00:30:00 Implementing Control Measures 00:21:00 Assignment Assignment - Control of Substances Hazardous to Health (COSHH): Part 2 00:00:00
Course Description Get instant knowledge from this bite-sized How to Improve Your Food Hygiene Rating Part - 1 course. This course is very short and you can complete it within a very short time. In this How to Improve Your Food Hygiene Rating Part - 1 course you will get fundamental ideas of improving food hygiene, the key understanding of personal hygiene, contamination hazards and so on. Enrol in this course today and start your instant first step towards learning about the food hygiene rating scheme. Learn faster for instant implementation. Learning Outcome Familiarise with the food hygiene rating scheme Understand personal hygiene Gain in-depth knowledge of the contamination hazards Know how to control contamination hazards How Much Do Food Safety Managers Earn? Senior - £66,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £29,000 (Apprx.) Requirement Our How to Improve Your Food Hygiene Rating Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. How to Improve Your Food Hygiene Rating Part - 1 Module 01: The Food Hygiene Rating Scheme 00:52:00 Module 02: Personal Hygiene 00:27:00 Module 03: Contamination Hazards 00:25:00 Module 04: How to Control Contamination Hazards 00:37:00 Assignment Assignment - How to Improve Your Food Hygiene Rating Part - 1 00:00:00
Course Description Get instant knowledge from this bite-sized Food Safety Management in Covid-19 Pandemic Part - 2 course. This course is very short and you can complete it within a very short time. In this Food Safety Management in Covid-19 Pandemic Part - 2 course you will get fundamental ideas of food safety management, the key understanding of hazard control measures, refrigeration and so on. Enrol in this course today and start your instant first step towards learning about food and temperature control. Learn faster for instant implementation. Learning Outcome Familiarise with food and temperature control Understand hazard control measures and refrigeration Gain in-depth knowledge of food safety legislation Deepen your understanding of physical, chemical and allergenic hazards How Much Do Food Safety Managers Earn? Senior - £56,000 (Apprx.) Average - £38,000 (Apprx.) Starting - £26,000 (Apprx.) Requirement Our Food Safety Management in Covid-19 Pandemic Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Food Safety Management in Covid-19 Pandemic Part - 2 Module 01: Food and Temperature Control 00:31:00 Module 02: Hazard Control Measures and Refrigeration 00:27:00 Module 03: Physical, Chemical and Allergenic Hazards 00:27:00 Module 04: Food Safety Legislation 00:26:00 Assignment Assignment - Food Safety Management in Covid-19 Pandemic Part - 2 00:00:00
Course Description Get instant knowledge from this bite-sized How to Improve Your Food Hygiene Rating Part - 2 course. This course is very short and you can complete it within a very short time. In this How to Improve Your Food Hygiene Rating Part - 2 course you will get fundamental ideas of improving food hygiene, the key understanding of food safety management systems, waste disposal and so on. Enrol in this course today and start your instant first step towards learning food preparation and processing for food manufacturing. Learn faster for instant implementation. Learning Outcome Familiarise with food preparation and processing for food manufacturing Understand food safety management system Understand waste disposal, cleaning and disinfection Learn about cleaning How Much Do Food Safety Managers Earn? Senior - £66,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £29,000 (Apprx.) Requirement Our How to Improve Your Food Hygiene Rating Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. How to Improve Your Food Hygiene Rating Part - 2 Module 01: Food Preparation and Processing for Food Manufacturing 00:25:00 Module 02: Cleaning 00:24:00 Module 03: Waste Disposal, Cleaning and Disinfection 00:32:00 Module 04: Food Safety Management System 00:41:00 Assignment Assignment - How to Improve Your Food Hygiene Rating Part - 2 00:00:00
Course Description Get instant knowledge from this bite-sized How to Improve Your Food Hygiene Rating Part - 3 course. This course is very short and you can complete it within a very short time. In this How to Improve Your Food Hygiene Rating Part - 3 course you will get fundamental ideas of improving food hygiene, the key understanding of supervision of food safety and so on. Enrol in this course today and start your instant first step towards learning about pest management. Learn faster for instant implementation. Learning Outcome Understand pest management Gain in-depth knowledge of the design and construction of food premises and equipment Deepen your understanding of supervision of food safety Learn about food safety training for the staff How Much Do Food Safety Managers Earn? Senior - £66,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £29,000 (Apprx.) Requirement Our How to Improve Your Food Hygiene Rating Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. How to Improve Your Food Hygiene Rating Part - 3 Pest Management 00:26:00 Food Premises and Equipment: The Design and Construction 00:30:00 Supervision of Food Safety 00:34:00 Food Safety Training for the Staff 00:15:00 Assignment Assignment - How to Improve Your Food Hygiene Rating Part - 3 00:00:00
Course Description Get instant knowledge from this bite-sized Food Safety Management in Covid-19 Pandemic Part - 1 course. This course is very short and you can complete it within a very short time. In this Food Safety Management in Covid-19 Pandemic Part - 1 course you will get fundamental ideas of food safety management, the key understanding of food processing, preparation and so on. Enrol in this course today and start your instant first step towards learning about reopening and adapting your food business during COVID-19. Learn faster for instant implementation. Learning Outcome Understand food processing and preparation Deepen your understanding of reopening and adapting your food business during COVID-19 Learn about personal hygiene Gain an excellent understanding of food storage How Much Do Food Safety Managers Earn? Senior - £56,000 (Apprx.) Average - £38,000 (Apprx.) Starting - £26,000 (Apprx.) Requirement Our Food Safety Management in Covid-19 Pandemic Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Food Safety Management in Covid-19 Pandemic Part - 1 Module 01: Reopening and Adapting Your Food Business during COVID-19 00:13:00 Module 02: Personal Hygiene 00:19:00 Module 03: Food Storage 00:25:00 Module 04: Food Processing & Preparation 00:22:00 Assignment Assignment - Food Safety Management in Covid-19 Pandemic Part - 1 00:00:00
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will enable you to ensure safe and hygienic food practices for you and your family. You will learn about food safety regulations, proper food storage and sanitation practices to prevent foodborne illnesses. You will be capable of maintaining a clean and safe environment in food establishments. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand methods to implement and monitor food safety management systems in the workplace to reduce risks of food hazards Learn tactics to supervise and manage food safety standards for their staff effectively Understand the fundamental guidelines of the Food Safety Act of 1990 Understand the pre-requisites of pest control, equipment to use to control pests and the cleaning and disinfection procedures Learn types of food contamination and hazards and the methods to minimise risk in a food environment Identify how food premises should be planned and what equipment should be tested Understand the most common pests in food and what action to be taken if pests are found near the food preparation areas In-depth knowledge of food hygiene best practices to ensure their business achieves excellent food safety and hygiene ratings Why Food Hygiene and Safety Level 3 Course right for you? Food safety is an essential and constant concern for the public. This online Food Safety course strives to improve supervisor and manager knowledge within a food business. This food hygiene and safety course are specially designed for senior-level roles such as supervisors and managers who work in the catering industry. You will be equipped with the essential skills and practical knowledge to maintain high food safety standards and hygiene in the workplace. The aspiring catering professionals will be trained in food safety and hygiene principles with a clear understanding of the risks and hazards in preparing and serving food. Food Hygiene and Safety Level 3 Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Prologue: The importance of food Introduction Prerequisites Flow Diagrams Hazard Analysis and Critical Control Points: and introduction Principle 1: Identity Hazards and Controls Principle 2: Identity Critical Control Points Establish Critical Limits Principle 4: Implement Monitoring of CCP's Principle 5: Establish Corrective Actions Principle 7: Documentation Principle 6: Verification The Supervisors Role in Food Safety Food Safety Law Course Summary and Revision Thank you and GoodBye Bonus Lecture Who should take this course? This course is ideal for anyone who is in the catering industry or who handles, serves, maintains, or supervises food safety standards in the hospitality sector. This course is also suitable for management roles who are responsible for training staff on food hygiene standards such as head chef, kitchen managers, food safety managers, catering managers and several others alike. Entry Requirements There are no academic entry requirements for this food hygiene and safety level 3 course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This food hygiene and safety level 3 course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
The Basic Life Support Online Training Course will introduce you to the primary and secondary surveys, recovery positions and other relevant topics that can help you provide basic life support. This course will also teach you how to administer Cardiopulmonary Resuscitation (CPR) during any emergency situation. This Course At A Glance Accredited by CPD UK Understand the importance and elements of basic life support (BLS) Learn what primary survey and secondary survey are and how to conduct one Demonstrate the various legislation relating to basic life support Identify the symptoms of respiratory arrest, cardiac arrest and heart attack Know how to administer Cardiopulmonary Resuscitation (CPR) Learn about the important basic life support related terminologies Identify the potential risks of infection during CPR for rescuers Understand what factors should be taken into account in determining the recovery position Know what steps to follow for rescue breaths Understand the role of the defibrillator (AED) Know what paediatric BLS is and how to conduct a primary assessment Understand the paediatric BLS algorithm for single rescuer Know how to administer BLS to children, infants and adults Learn about the BLS sequence for pregnant women and obese people Learn about the types of stroke, diabetic and non-diabetic Hypoglycaemia and Hyperglycaemia Basic Life Support Online Training Course Overview This Basic Life Support Online Training Course will prepare you to respond quickly to life-threatening emergencies until professional assistance is available. This course can help anyone gain the knowledge needed to save people's lives, regardless of their career or academic background. Basic Life Support Online Training Course and certification will equip you with the knowledge and abilities necessary to assist people in life-threatening emergencies such as cardiac arrest. Knowing that you have these abilities can boost your self-assurance, especially if you work in a job that requires you to engage with individuals who are vulnerable. You will also be acquainted with the basic life support legislations and resuscitation guidelines of the UK so that you not only achieve the skills but also become well aware of the rules and principles. Moreover, it is widely acknowledged that all employees, whether in primary dental or medical care, should receive annual updates, and that training should include CPR for children. According to research, abilities deteriorate after 3 to 6 months, although more frequent training is generally not feasible. Upon completion of this Basic Life Support Training Course, you will be well-equipped with the knowledge to provide safety and care to those in need and help improve the overall situation of the patient. Who should take this course? This extensive Basic Life Support Online Training Course is suitable for: Safety officers Safety managers First responders HSE officers Healthcare professionals Anyone interested Our course has been designed for those wanting to gain non-practical Basic Life Support Online Training Course. This course can be taken by non-clinical staff and also by health and social care workers who want to refresh their existing knowledge of Basic Life support. Entry Requirements There are no academic entry requirements for this Basic Life Support Online Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Basic Life Support Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: Basic Life Support An Introduction Module 1: Basic Life Support An Introduction Module 2: BLS Assessment Module 2: BLS Assessment Module 3: Basic Life Support Legislations Module 3: Basic Life Support Legislations Module 4: The Recovery Position and CPR Module 4: The Recovery Position and CPR Module 5: Paediatric BLS Module 5: Paediatric BLS Module 6: Administering BLS to Adults Module 6: Administering BLS to Adults Module 7: Managing Other Emergencies Module 7: Managing Other Emergencies Conclusion BLS Conclusion BLS Assessment Assessment - Basic Life Support Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org